I do have another facility to compare to Pasadena. However I feel somewhat ambulant about my sons stay ( 12 weeks) I felt there was poor communication during his stay. Weekly phone calls, that were scheduled with therapist where missed with no notification. I made several phone calls and was told they would leave a message for the administration and there was never a return call even after several attempts. also unanswered emails. There was no accountability for the group therapy sessions, even after not going several. Not sure what the problem is, communication or understaffed? I would say there was a lack of structure and scheduling for the clients. Once my son was approved for step-down housing, it was two week before moving. Once approved to assist him with getting a job it was a failure. They could not find the time to help and so a month went by and finally we decided to discharge. Very disorganized! I will say our psychiatrist was very good and our son seems stable now.
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