I think they don't give you an excellent service or customer service. I feel like they just do a mediocre job!
About Comprehensive Healthcare
Located in Yakima, Washington, is Comprehensive Healthcare’s Yakima facility. This facility offers a continuum of outpatient services that help adults, adolescents, families, and individuals who are experiencing homelessness. Alongside substance use treatment services, you’ll find medication assisted treatment (MAT) including both methadone and Suboxone treatments. Whether you have a drug or alcohol disorder or are suffering from a co-occurring mental health disorder, there’s individualized care for you here.
Age-Specific Care
The outpatient treatment services here are highly individualized and designed to target your unique behavioral health struggles. There are services that support both young adults and seniors as well as adolescents and their families. It’s this robust approach to care that allows individuals and families to find success on their journey to healing.
Community Outreach
One of the benefits of seeking care here is that you’ll be part of a network that’s integrated into the community. Through their different community partnerships, they help individuals including those who are homeless and those who have complex mental health struggles that have contributed to their substance use. They also help school age children through school partnerships.
This type of supportive, wraparound care allows you to build a strong foundation for which to move through recovery. Their advocacy program empowers you to seek the care you deserve, while their PATH program for the homeless offers tangible recovery skills for success.
Culturally competent Care
Comprehensive Healthcare recognizes that their facilities sit on tribal land. This nonprofit is committed to serving individuals of the Yakama Nation and the Confederated Tribes of the Umatilla Indian Reservation, along with building meaningful partnerships with these tribes. As such, tribal members can expect culturally competent care here.
Latest Reviews
I feel the workers are more worried about getting there paycheck instead of helping people with their struggles
Response from the owner2 months ago
Hello, thank you for sharing your feedback with us and we apologize for the negative experience you had. Our crisis line is available 24 hours 7 days a week and can be reached at 988 or (800) 572-8122. We would also like to share the contact information for our Client Advocate. They can be reached at (509) 576-4319 and are able to note of any additional details regarding a client's experience to ensure that the problem is resolved.
I find the Doctor's, and staff kind, and extremely supportive!!!
This company that is supposed to "treat clients and their families with compassion and empathy", as stated on their website turned away a homeless client who went to receive help-- just because she had unclean pants. This is why Yakima County has such high rates of substance use disorders, homelessness, crime, and poverty because of companies like this who do not meet their clients where they are at. Very disappointed in this organization as well as the system.
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7 / 10
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Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Inpatient rehab enables clients who are exiting detox or who are at an increased risk of relapse to focus on their recovery in a highly structured and supportive environment. Inpatient rehabs provide intensive clinical supervision and high-level treatment. Clients remain at the facility through the length of their program and typically receive multiple addiction counseling and education sessions per day. Holistic therapies, such as yoga, message, and meditation, may be used to relieve stress and ease discomfort.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
One goal of family therapy is to provide a platform where members have a safe place to talk about the challenges that addiction has created in their lives. Using guided sessions, therapists help individual family members develop healthy communication skills and address unresolved issues between themselves to support their loved one's sobriety.
Staff & Accreditations
Staff
Jodi Daly, Ph.D.
President and CEO
Taylor Stormo
Chief of Staff-Integrator
Frank Garner, MD
Chief Medical Officer
Edie Dibble
Chief Operating Officer
Jeff Scott
Chair
Ralph Conner
Vice Chair
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(509) 575-4084 
402 South 4th Avenue
Yakima, WA 98902
Get Help Now - 206-809-2983
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Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Kerry Nenn, BSW
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