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Holly Hill Hospital – Behavioral Health

3019 Falstaff Road
Raleigh, NC 27610
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Holly Hill Hospital - Behavioral Health NC 27610

About Holly Hill Hospital – Behavioral Health

Detox is included as part of their inpatient treatment program. Medication assisted treatment is available only to adults ages 18 and older. A physician and nursing staff monitor treatment 24 hours per day. As required, providers may administer FDA-approved addiction medications to reduce the physical symptoms of withdrawal, minimize drug cravings, and lower the risk of relapse.

The inpatient substance use disorder program at Holly Hill Hospital is short-term, typically only 9-11 days. It includes treatment for dual diagnosis disorders and a program specifically geared to manage geriatric substance abuse. Treatment is delivered by a multidisciplinary team that includes a psychiatrist, nurse, and mental health therapist. The program incorporates group therapy and 12 Step recovery education. You can set goals and track your progress through the Treatment Trails system. If you require longer-term inpatient treatment, you can continue these services in the hospital’s 28-day residential program.

Their outpatient programs are when you’re cleared to return home at night. Their daily programming includes cognitive and dialectical behavioral therapy, contingency management, motivational interviewing, 12 Steps, and family involvement. There’s also expressive arts therapy.

They’re in-network with most major insurance providers. They also accept Medicare and TRICARE. Speak to your individual provider to verify your coverage as out of network benefits could vary.

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Facility Overview

Bed icon 168
Number of Available Beds
Calendar icon 15 - 30
Avg Length of Stay in Days

Latest Reviews

Donna AJ Hines
3 weeks ago on Google
5
I enjoyed my stay the counselors did in awesome job with me.I learned a lot enough to change my life around and the food was awesome great cooks
Response from the owner1 week ago
Hello! We think we have an awesome team too! It's always nice to see messages like this. We hope you have a great day.
Kendall
1 month ago on Google
5
One of the nicest mental health hospitals I’ve been to. Was my very first one.
Response from the owner1 week ago
We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
Toby Hampton
2 months ago on Google
5
I recently spent a week at Holly Hill Hospital and the only reason I can find that it isn't rated much higher than it is, would be because the people who go there are often brought by the sheriff's department against their will. The people on my ward received exemplary care, which was Ward 3sw. I know my experience was different, because I drove myself there and checked myself in voluntarily, but everyone there was safe and treated with dignity, and though many were manic upon arrival everyone that discharged before me seemed much more stable. The only thing that I would ding them on, it's communication with the nutritionists. At admission I told them I had diabetes II, but it did take them several days to get my meals right. Before then I was fed pancakes and syrup with hash browns, pasta with breadsticks, two grilled cheese sandwiches with french fries, and so on. But ultimately they did work it out and for the last few days i, and the other diabetics on the ward got more appropriate meals and were able to control our blood sugar. But that wasn't the problem caused by the staff on Ward 3sw, but the kitchen. Personally, I think they are all heroes for dealing with people that are in crisis and often very aggressive and unkind. I certainly couldn't do their job but I applaud there professionalism and compassion. And I would invite others that review Holly Hill, to consider their own behavior because it wasn't the hospital staff that brought them there in handcuffs.
Response from the owner1 week ago
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting http://www.hollyhillhospital.com/contact-us/. We hope to hear from you soon.
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Clients who are exiting detox or stepping down from intensive inpatient care typically transition directly into outpatient treatment. Outpatient programs are designed to allow clients to either re-enter or remain in their communities while receiving robust, personalized care. Many facilities offer evening, night, or weekend services to accommodate clients' home and work schedules. The most common outpatient treatment modalities include psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).

Intensive outpatient programs (IOP) evolve with clients' changing needs and are often well-suited for clients exiting inpatient rehab and those at an increased relapse risk. These programs typically involve between nine and 20 hours of treatment weekly, with the intensity and frequency of care decreasing as clients stabilize. Most intensive outpatient rehabs integrate a variety of treatment modalities to maintain a high level of individualized care. Services generally include counseling, recovery education, and medication assisted treatment (MAT).

Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.

12 step programs are based on a model of life-long recovery and are rooted in peer support and spiritual development. Regular attendance at 12 step meetings is the cornerstone of treatment, as is the selection of a peer sponsor to guide participants through the steps of recovery. These steps are based on non-denominational spiritual principles and are designed to foster self-awareness, forgiveness, acceptance, and accountability. Specialized programs are widely available, including programs for teens, seniors, and families.

Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.

Staff & Accreditations

Staff

Leigh Holston, LPC

CEO

Dr Kondal Madaram

Chief Medical Officer

Jim Chatman

CFO

Jonathan K. Hardeman II, BSN-RN

Chief Operations Officer

Dr. Childers

Medical Director, Child & Adolescent Services

Sheila Renea Williams, MC, BA, AS, CPC

Director of Utilization Management

Stacie Jones

Director of Risk

Stacey Kennedy, LCSWA

Director of Performance Improvement

Gina Bussey, MSW, MPA, LCSW, LCAS, CCS

Director Outpatient Services

Tarra Bates-Duford, PhD, LMFT, MPhil, CMFSW, BCPC

Director of Clinical Services

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Holly Hill Hospital – Behavioral Health.

Contact Information

Building icon

3019 Falstaff Road
Raleigh NC, 27610

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Reviews of Holly Hill Hospital – Behavioral Health

1.9/5 (726 reviews)
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5
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Reviews

1

Holly Hill did nothing more than make me feel like a criminal for a week because I needed to detox from a terrible alcohol binge. No treatment whatsoever. Just locked up and psychologically tortured every night. They came around every 15 minutes exactly every night to shine ... Read More

Reviewed on 4/9/2023
1.5

They have to improve the way of providing treatment because sometimes they lack attention to patients and that doesn’t help for recovery. Also, they could improve in hygiene and kindness because it is difficult to speak to your loved ones.

Reviewed on 9/7/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.9 (724 reviews)
Tammy Baxter
1 week ago
1

My sister has been admitted to Holly Hill three times. I had hoped that, on this third admission, she would be placed at another facility, but Holly Hill appears to be the only one with available beds. She remains extremely depressed, yet the clinical staff plans to discharge her against my wishes on Wednesday, 9/9, after only seven days. Before being admitted, she had been off her psychiatric medication for two weeks. She has now been back on a medication regimen for only six days, which I do not believe is sufficient time for stabilization, especially since she was admitted following a suicide attempt. I shared my concerns with the clinical provider, who agreed to extend her stay by only one additional day because her original discharge was scheduled for Tuesday. I wanted to express my concerns, so I submitted a request online for the clinical director to contact me, left a message with the patient advocate, and asked staff to have the clinical director call. Unfortunately, no response. The facility appears to be living up to its 1.9-star rating. I understand why the reviews are so low, and if care continues to be handled this way, the facility will continue to be reported to the state.

Response from the owner
Thanks for taking the time to share this review. Could you please visit http://www.hollyhillhospital.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
william
1 week ago
1

The staff was amazing but the place it self needs serious building maggment or restaffing the place was very horrible the 7 days I was their I did not see one cleaning person attend to the rooms or bathrooms all they did was sweep floors and empty trash cans will not recommend the place for anything

Response from the owner
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting http://www.hollyhillhospital.com/contact-us/. We hope to hear from you soon.
Cait Lieber
2 weeks ago
1

WORST EXPERIENCE OF MY LIFE. I was admitted here against my will a little over a year ago and my PTSD is much worse because of it, I still have nightmares of this place. Whatever you do, DO NOT send your loved ones here. I ended up here cuz I had no family to support me at the time. I got no therapy, they misdiagnosed me and gave me medications that made me feel worse (i have depression and was misdiagnosed with bipolar and given antipsychotics which put me in a dissociative state), there are posters everywhere saying you have a right to a social worker, and guess what? They NEVER gave me a social worker, I would ask over and over again and they would ignore me. Idk why they think locking up a bunch of mentally ill adults into a cramped, bright, loud, enclosed space with a bunch of staff who treat everyone like they are criminals. I was there cause I have depression and needed help but I was treated like the scum of the earth. Also, I have POTS and Autism, I told them this but they did not listen to me. I'm very picky when it comes to food, instead of helping me they literally let me starve. I lost 10 pounds in 13 days. It triggered my POTS to worsen and I blacked out and fainted, resulting in a back injury which they did not give me any pain medication for. Hope this place gets shut down. I think the only reason it hasn't is because of the stigma around mental illness and the fact that most people who end up here have little to no support or income to fight back.

Response from the owner
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.hollyhillhospital.com/contact-us/. We hope to hear from you soon.
Hank Salyer
2 weeks ago
1

Response from the owner
Thanks for taking the time to share this review. Could you please visit http://www.hollyhillhospital.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
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