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Holly Hill Hospital – Behavioral Health

3019 Falstaff Road Raleigh, NC 27610
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Holly Hill Hospital - Behavioral Health NC 27610

About Holly Hill Hospital – Behavioral Health

Detox is included as part of their inpatient treatment program. Medication assisted treatment is available only to adults ages 18 and older. A physician and nursing staff monitor treatment 24 hours per day. As required, providers may administer FDA-approved addiction medications to reduce the physical symptoms of withdrawal, minimize drug cravings, and lower the risk of relapse.

The inpatient substance use disorder program at Holly Hill Hospital is short-term, typically only 9-11 days. It includes treatment for dual diagnosis disorders and a program specifically geared to manage geriatric substance abuse. Treatment is delivered by a multidisciplinary team that includes a psychiatrist, nurse, and mental health therapist. The program incorporates group therapy and 12 Step recovery education. You can set goals and track your progress through the Treatment Trails system. If you require longer-term inpatient treatment, you can continue these services in the hospital’s 28-day residential program.

Their outpatient programs are when you’re cleared to return home at night. Their daily programming includes cognitive and dialectical behavioral therapy, contingency management, motivational interviewing, 12 Steps, and family involvement. There’s also expressive arts therapy.

They’re in-network with most major insurance providers. They also accept Medicare and TRICARE. Speak to your individual provider to verify your coverage as out of network benefits could vary.

Facility Overview

Bed icon 168
Number of Available Beds
Calendar icon 15 - 30
Avg Length of Stay in Days

Latest Reviews

Tristan Gilmore
1 week ago on Google
1
This place is trash. They are liars and don't do anything but waste your time. Be prepared for a fight to break out at any moment between staff and patients. Lawrence dunn as it says on my paper, work claimed I was on CRACK and had a mental disability without ever saying a word to them. My advice just be aware of your surroundings because someone is desperately trying make you have a bad day. Oh yeah they just try to get you on whatever medication or injections they can think of. It's been almost 3 years since the last time I was there and I'm not sure why I keep being dragged back to these kinds of places and these kinds of people but I have never received instructions on how to actually resolve the issue.
Response from the owner1 week ago
We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.hollyhillhospital.com/contact-us/. Thank you for reaching out.
Kenya Offutt
1 week ago on Google
1
My daughter has been there 4 days now & i still haven’t heard from a doctor! I call everyday asking for an update & NOTHING has been done that I’m aware of. The reviews show that they obviously get off on having the power because they don’t communicate with parents/guardians & you feel helpless. Today, I’m going to reach out to my insurance again & the court for an advanced directive to avoid this. I shouldn’t have to fight this hard for help. Hospitals usually call to update you on a minor EVERYDAY. Don’t send your child here!
Response from the owner1 week ago
Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your daughter’s concerns. So that we can better assist you, please provide us with your daughter’s full name and location in our facility by visiting http://www.hollyhillhospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
Mason Wolf
1 week ago on Google
1
My mom was committed here a few years ago and I only heard horror stories from her about this place from rude staff, to feces on the toilet seats that don’t get cleaned regularly to you name it. What I don’t understand is how this place is still open or anyone is still working there. I’m looking at other reviews again and it seems like nothing has changed because all they keep saying is “we take your comment very seriously” or some crap but they don’t do anything about it. Never recommend anyone to come here. Hopefully they get sued.
Response from the owner1 week ago
Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your mother’s concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your mother to reach out to us directly by visiting http://www.hollyhillhospital.com/contact-us/. Again, thank you.
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

outpatient iconOutpatient

Clients who are exiting detox or stepping down from intensive inpatient care typically transition directly into outpatient treatment. Outpatient programs are designed to allow clients to either re-enter or remain in their communities while receiving robust, personalized care. Many facilities offer evening, night, or weekend services to accommodate clients' home and work schedules. The most common outpatient treatment modalities include psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs (IOP) evolve with clients' changing needs and are often well-suited for clients exiting inpatient rehab and those at an increased relapse risk. These programs typically involve between nine and 20 hours of treatment weekly, with the intensity and frequency of care decreasing as clients stabilize. Most intensive outpatient rehabs integrate a variety of treatment modalities to maintain a high level of individualized care. Services generally include counseling, recovery education, and medication assisted treatment (MAT).

partial-hospitalization iconPartial Hospitalization Program

Often used as a "step-down" option after you've completed a residential or inpatient program, the partial hospitalization program (PHP) typically involves a minimum of 20 hours of treatment per week for approximately 90 days. Programs offer structured programming that includes relapse prevention, medication management, and behavioral therapy services. Insurance coverage for PHP treatment varies among insurance providers.

12-step icon12-Step

12 step programs are based on a model of life-long recovery and are rooted in peer support and spiritual development. Regular attendance at 12 step meetings is the cornerstone of treatment, as is the selection of a peer sponsor to guide participants through the steps of recovery. These steps are based on non-denominational spiritual principles and are designed to foster self-awareness, forgiveness, acceptance, and accountability. Specialized programs are widely available, including programs for teens, seniors, and families.

24-hour icon24-Hour Clinical Care

Individuals in early recovery often require 24-hour clinical care in North Carolina. This supervised care typically includes medications to treat specific withdrawal symptoms, which vary based on the substance abused. For example, staff may provide sleep aids to treat insomnia in patients who are addicted to marijuana. For those overcoming a cocaine use disorder, anti-depressants may be prescribed to manage mood swings. Other medications may also be provided to treat addiction-related health issues.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.

Staff & Accreditations

Staff

Leigh Holston, LPC

CEO

Dr Kondal Madaram

Chief Medical Officer

Jim Chatman

CFO

Jonathan K. Hardeman II, BSN-RN

Chief Operations Officer

Dr. Childers

Medical Director, Child & Adolescent Services

Sheila Renea Williams, MC, BA, AS, CPC

Director of Utilization Management

Stacie Jones

Director of Risk

Stacey Kennedy, LCSWA

Director of Performance Improvement

Gina Bussey, MSW, MPA, LCSW, LCAS, CCS

Director Outpatient Services

Tarra Bates-Duford, PhD, LMFT, MPhil, CMFSW, BCPC

Director of Clinical Services

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

3019 Falstaff Road
Raleigh NC, 27610

Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Rehab in Cities Near Raleigh

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Reviews of Holly Hill Hospital – Behavioral Health

1.8/5 (649 reviews)
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Reviews

1

Holly Hill did nothing more than make me feel like a criminal for a week because I needed to detox from a terrible alcohol binge. No treatment whatsoever. Just locked up and psychologically tortured every night. They came around every 15 minutes exactly every night to shine ... Read More

Reviewed on 4/9/2023
1.5

They have to improve the way of providing treatment because sometimes they lack attention to patients and that doesn’t help for recovery. Also, they could improve in hygiene and kindness because it is difficult to speak to your loved ones.

Reviewed on 9/7/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.8 (647 reviews)
Tristan Gilmore
1 week ago
1

This place is trash. They are liars and don't do anything but waste your time. Be prepared for a fight to break out at any moment between staff and patients. Lawrence dunn as it says on my paper, work claimed I was on CRACK and had a mental disability without ever saying a word to them. My advice just be aware of your surroundings because someone is desperately trying make you have a bad day. Oh yeah they just try to get you on whatever medication or injections they can think of. It's been almost 3 years since the last time I was there and I'm not sure why I keep being dragged back to these kinds of places and these kinds of people but I have never received instructions on how to actually resolve the issue.

Response from the owner
We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.hollyhillhospital.com/contact-us/. Thank you for reaching out.
Kenya Offutt
1 week ago
1

My daughter has been there 4 days now & i still haven’t heard from a doctor! I call everyday asking for an update & NOTHING has been done that I’m aware of. The reviews show that they obviously get off on having the power because they don’t communicate with parents/guardians & you feel helpless. Today, I’m going to reach out to my insurance again & the court for an advanced directive to avoid this. I shouldn’t have to fight this hard for help. Hospitals usually call to update you on a minor EVERYDAY. Don’t send your child here!

Response from the owner
Thank you for taking the time to reach out to us. We take your comments very seriously and would like to learn more about your daughter’s concerns. So that we can better assist you, please provide us with your daughter’s full name and location in our facility by visiting http://www.hollyhillhospital.com/contact-us/. Again, thank you. We hope to hear from you soon.
Mason Wolf
1 week ago
1

My mom was committed here a few years ago and I only heard horror stories from her about this place from rude staff, to feces on the toilet seats that don’t get cleaned regularly to you name it. What I don’t understand is how this place is still open or anyone is still working there. I’m looking at other reviews again and it seems like nothing has changed because all they keep saying is “we take your comment very seriously” or some crap but they don’t do anything about it. Never recommend anyone to come here. Hopefully they get sued.

Response from the owner
Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your mother’s concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your mother to reach out to us directly by visiting http://www.hollyhillhospital.com/contact-us/. Again, thank you.
John Jackson
1 week ago
1

Worst hospital ever. All they want to do is keep you. The social worker doesn’t care, the doctors don’t listen. Even if they don’t feel you are danger to society anymore they will just hold you! Why? Who knows! Trapped in a prison you’ll be better off going to jail at this rate. Please don’t send your family here and off they’re getting sent here please beg them to find somewhere else to go to!

Response from the owner
Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.hollyhillhospital.com/contact-us/. Thank you again.
Jenn P
1 week ago
1

The conditions are deplorable, it is unsafe, they run out of food, there are so many roaches. They are extremely critically understaffed.

Response from the owner
Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.hollyhillhospital.com/contact-us/. Thank you again.
mike Schweizer
2 weeks ago
1

Response from the owner
We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.hollyhillhospital.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Christian Shaw
2 weeks ago
1

This was by far the worst hospital I have ever had the unlucky chance of being admitted to. I was on their psych unit 1 West, where 30 men are crammed onto a super small unit. Before you get admitted we were forced to wait in a waiting room until 4am, their admitting process is very unprofessional and disorganized. Once you get to the unit, we were locked out of rooms ALL DAY until 8pm which meant were forced to either watch TV or attend "group" which usually consisted of us going outside in a mini courtyard, going to gym, or having a nurse ramble on about whatever they wanted. Everyone on the unit was extremely bored and miserable, and the staff acted like military Sargent's... if you even tried to stay in bed they would be in your room loudly commanding you to get up, its lile they were so miserable they enjoyed making the patients miserable. The food was absolutely terrible with no other choice than what they made, it was served like prison food with a large quantity served to the whole hospital. Don't like what they had? Too bad. They were always understaffed and the overall quality of treatment was very poor, not enough doctors or therapists were treating patients which means things were often rushed or done with poor quality. If you have the choice to go to any other hospital, DONT GO TO HERE!!! You'll be saving yourself from suffering at this awful hospital.

Response from the owner
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.hollyhillhospital.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
kei deb
3 weeks ago
1

Holly Hill is definitely giving hell hole. my brother was placed here involuntarily. i called earlier and they told me that they didn’t have my brother as a patient which the other hospital told my family they didn’t. i also just called to see if i can talk to him the lady on the phone was rude aswell. i sat on the phone for 10 minutes trying to speak to my brother and the phone just kept ringing and ringing. i keep calling so i can get in touch and they keep sending me to voicemail. i highly recommend to not send your family members here if you want to get help

Response from the owner
Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your concerns. However, due to federal patient privacy laws, we can only discuss care with a patient or their guardian; however, we encourage their legal guardian to reach out to us directly by visiting https://hollyhillhospital.com/contact-us/. Again, thank you.
David Horner
3 weeks ago
2

Response from the owner
We appreciate your honest feedback. We would like to get more details about this; please visit http://www.hollyhillhospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Steven The Wizard
3 weeks ago
1

Response from the owner
We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.hollyhillhospital.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Tay Kelly
3 weeks ago
1

The thing is why is my son getting jumped on and he just arrived we are not from North Carolina so who da hell we know here for someone to just jump on him NO ONE CALLED. I called an the operator was so rude. if you don't know nothing just say that and why are you there NOT answering the phone. you have a attitude for what. PICK UP YO PHONE BBB will know about this for sure

Response from the owner
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at http://www.hollyhillhospital.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Elle Arias
4 weeks ago
3

Staff definitely has room for improvement

Response from the owner
We appreciate your honest feedback. We would like to get more details about this; please visit http://www.hollyhillhospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
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