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Bartlett Regional Hospital

3260 Hospital Drive Juneau, AK 99801
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Bartlett Regional Hospital AK 99801

About Bartlett Regional Hospital

Bartlett Regional Hospital, in Juneau, Alaska, offers comprehensive mental and behavioral health care for adults, including specialized programming for young adults, seniors, and persons with co-occurring disorders. Their services include crisis intervention and patient stabilization, medically supervised detox, and inpatient and aftercare programs.

Their inpatient programs allow clients to focus on their recovery in a highly structured and supportive environment featuring round-the-clock medical supervision. Clients receive medical and mental health assessments, personalized care planning, and complete case management. Those undergoing detox may be prescribed FDA-approved medications to ease withdrawal symptoms and prevent potentially serious complications. Clients engage in intensive individual, group, and family counseling and robust, recovery-focused life skills training.

Their aftercare programs enable a complete continuum of care aligned with clients’ evolving needs and may include transitional support for clients stepping down to lower-intensity treatment and referrals for additional medical, mental health, and social service programs.

Bartlett Regional Hospital works with most major insurance providers, such as Aetna, BlueCross BlueShield, Cigna, Humana, United Healthcare, and others. Out of network benefits can vary. Contact your provider to verify coverage. Financial assistance is available.

Facility Overview

Bed icon 118
Number of Available Beds

Latest Reviews

Delia Williams
2 months ago on Google
1
Bartlett Hospital nurse's were very unprofessional with the way they handled our situation, not engaging how big of the emergency we were in, it was a life or death situation and they didn't assess how important we needed help. Their response was very poor, they were laughing and joking around us while they were performing their duties, making fun and then yelling "shut-up!", being very rude, basically showing us the least amount of care or understanding
Craig Peterson
3 months ago on Google
3
Spring '24 procedure could've gone better. Lesson learned: don't go into elective procedure w/o face-to-face sit-down w surgeon.Don't count on staff to convey important info such as no-sedation request. So I guess I'll take ownership for moi's lack of insight...------------Autumn '24 followup procedure [no sedation] led by Dr. S*****t & team went swimmingly.All of us on our best behavior. 10 stars.
Allyssa Winters
3 months ago on Google
1
Not happy with how my daughter was treated in the Psychiatry Department. Dr. D made some inappropriate comments and told her that antidepressants don t work anyway
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Kenny Solomon-Gross

President

Deborah Johnston

Vice President

Alex Malter, MD

Chief of Staff

Contact Information

Phone icon (907) 796-8430
Building icon

3260 Hospital Drive
Juneau, AK 99801

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Rehab in Cities Near Juneau

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Reviews of Bartlett Regional Hospital

3.8/5 (40 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.8 (40 reviews)
Ms. Garcia
2 weeks ago
5

As embarrassed as I felt with them poking and taking ultra sounds. Even though I was real uncomfortable doctor and nurse kept it professional made me feel comfortable.

Craig Peterson
2 weeks ago
3

*Spring '24 takeaway: Discuss elective procedures directly w surgeon beforehand. If unavailable simply reschedule. I take ownership for continuing on. *Autumn '24 follow-up procedure went by the book. 10 stars.

Delia Williams
2 months ago
1

Bartlett Hospital nurse's were very unprofessional with the way they handled our situation, not engaging how big of the emergency we were in, it was a life or death situation and they didn't assess how important we needed help. Their response was very poor, they were laughing and joking around us while they were performing their duties, making fun and then yelling "shut-up!", being very rude, basically showing us the least amount of care or understanding

Allyssa Winters
3 months ago
1

Not happy with how my daughter was treated in the Psychiatry Department. Dr. D made some inappropriate comments and told her that “antidepressants don’t work anyway”

Tasheena St. Clair
4 months ago
1

Let's be realistic more than half of these "5 star reviews" are fake, made by them or they had it made for them to up the rating I have tons of stories of 2 different people in my life who has been treated horribly As a example My mother in law had kidney cancer, which they saw and could've easily gotten rid of it before it got worse They knew for 2 years before they even said anything to her, to the point she lost her kidney due to their stupidity Before you go and make excuses for their behavior What about the time a nurse decided to cut her open for no reason, and because of that nurse who had no permission or authority to cut her open Put her on death's door, if they didn't get her out of there when they did to a different hospital/different doctor She would be dead Or my fiance How he's constantly being treated like a junkie He hates pills, if his body didn't need it in order for him to not be throwing up all the time, he wouldn't take any at all So he never asks for any pills, just want them to figure out why he's in so much serious pain He has many things that aren't right,he has poor health but he does everything he can to be healthy as he can to avoid going to the er As well as they have so many cases against them no one wants to put up that lawsuit fight as they will just pay it off and continue to treat others horrible I'm not saying every single person they do but definitely alot I wish that the government or whoever would build another hospital/er So they wouldn't be the only option Instead of making banks,coffee shops They need better doctors who not only cares about their patients but who will do what they can to help them as much as possible Idc if I get hate for this post, someone gotta be honest and speak up I do not trust them and I really wish we had a another hospital

Alexander Lynn
9 months ago
1

Called to see if I can get some water. basically to refill my containers at a sink or anything. The receptionist said she had to ask for permission for such an excessive amount of water (4 quarts) Why? Is there a water shortage here in Juneau or just the hospital? Oh well at least Salmon Creek won't be giving me any hassle for getting water. Geez people how hard is it to let someone fill their containers and walk out? Why does it need to go up the chain of command? Have a heart next time because the next person might not have a water filter like I do and may become your patient for drinking contaminated water. Then you're going to feel awful. Just saying it's just water not gold.

Anita Lagda
1 year ago
5

I am writing to express my deepest gratitude to all the Doctor's Nurses and Hospital Staff, for the exceptional care and support have provided to my husband, even though we are miles apart, dedication providing the best possible care has brought comfort and peace of mind to both of us, I am truly Thankful🥰

Andrew Park
1 year ago
5

Hospital food was so good made my wife and I think about having another baby.

Mayeda Lane
1 year ago
1

I usually get seen pretty quickly at the ER and treated very well. Probably because I was almost always in uniform and they knew I worked at the hospital. Till tonight I was out of uniform and brought in my two month old babygirl she was not cared for nurse’s and what not we’re literally eating and kicking back two and a half hours she was barely triaged and no nurse or doctor even saw my daughter I am livid that this is how they treat a coworker just because I don’t work in the same department and I wasn’t on shift doesn’t mean I should’ve been treated like this at the hospital I WORK AT.

Stephanie Day
1 year ago
5

I struggle with mental illness and was admitted to the 3rd floor, I was scared and hesitant to go, I was on my death bed and all hope was gone, Now I can honestly say, They saved my life!! In more ways than one. I never felt so safe and cared for, All of the staff made sure all of my needs were met, The therapy groups were just wonderful along with nurses doctors and even custodian staff were wonderful and so polite. Bartlett saved my life, I could rave on forever, But the truth is I will never be able to put into words just what they did for me, And my life and my family. They gave me hope and compassion when I had lost all hope, I felt completel helpless and lost, Every single person there are some of the most wonderful, caring and compassionate, just incredible people you will ever find in the world, It's not just a job for them and you can feel that. They want to help, they are very special people. I felt heard for the first time in years of trying to get the help I need, In just a few days they made sure I got that and made appointments for me so I didn't have to try to figure it out alone and remove the stress of the hunt for the right help. I have absolutely no complaints, They made sure I had a safety plan and outpatient services before my discharge. Thank you so much!! I now have hope again and if I ever reach the end of my rope again I know just where to go. 10/10 would recommend.

JEFF BAYOG
1 year ago
5

I don't feel far way from home in this hospital. They don't only treat your physical illness but they also provide emotional support especially to patients like me who's from other country and no family with them. May you always continue your excellent service. God bless you abundantly. Thank you so much!

Karla Donaghey
1 year ago
5

Emergency care and personnel were outstanding in their patience, friendliness and communication. Same for Critical Care Unit. They endeared themselves to us during our short stay!

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