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Catholic Charities Mental Health Clinic and Community Support Services

1727 North Ocean Avenue Medford, NY 11763
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The facilities at Catholic Charities - Mental Health Center in Medford, NY 1

About Catholic Charities Mental Health Clinic and Community Support Services

Catholic Charities Mental Health Clinic and Community Support Services, located in Medford, New York is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Catholic Charities Mental Health Clinic and Community Support Services include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

C P
2 months ago on Google
1
You can only make a new patient appointment between 1-2. How inconvenient when you work a 9-5 job. More stress on people who are looking for mental health.
Doris Rompf
2 months ago on Google
1
They do not return calls. I filled out intake paper work a month ago, and I have not received a response for an appointment. I wouldn't give them one star, but that is the only way I could leave a review.
Hillary Maldonado
5 months ago on Google
1
This place is beyond unprofessional and they messed up my medications each month. Don't see Ricky.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.9 / 10

Location

Accepted Insurance

Catholic Charities Mental Health Clinic and Community Support Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Staff

Michael E. Smith

CEO

Paul Engelhart

COO

Richard Balcom

CFO

Contact Information

Phone icon (631) 654-1919
Building icon

1727 North Ocean Avenue
Medford, NY 11763

Rehab in Cities Near Medford

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Reviews of Catholic Charities Mental Health Clinic and Community Support Services

1.8/5 (31 reviews)
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Overall Experience
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Google Reviews

1.8 (31 reviews)
Saoirse Cohen
2 weeks ago
1

Alexandra Grosso
3 weeks ago
1

I would give ZERO stars to THIS MENTAL health clinic.. First all staff get paid to do a job.. If your burnt out Quit!!! I understand working in this field is not easy... Don't take it out on your clients!!! Pat V, Dan, and MICHELLE (clinic coordinator) all need to switch professions.... Absolutely No Compassion or Respect for the clients they serve.... I definitely know why nurse practitioners katie leir left and went to Bayshore.. Only staff member who truly seemed to care!! 0void this clinic.. They should be shut down by office of mental health!!

Nikki
3 weeks ago
1

Do not go here, go anywhere else. Most unprofessional staff I have ever encountered. They are messing with my anxiety, controlled substance medication. lowering it significantly and then changing it., which could lead to seizures or death. They have canceled appointments 10 minutes before because I have a balance due. They are putting my health at risk and tell me to go to my primary or the ER. Stay away. They have one maybe two providers, there is a reason no one wants to work there. No compassion, which is a necessity for mental health care.

C P
2 months ago
1

You can only make a new patient appointment between 1-2. How inconvenient when you work a 9-5 job. More stress on people who are looking for mental health.

Doris Rompf
2 months ago
1

They do not return calls. I filled out intake paper work a month ago, and I have not received a response for an appointment. I wouldn't give them one star, but that is the only way I could leave a review.

Hillary Maldonado
5 months ago
1

This place is beyond unprofessional and they messed up my medications each month. Don't see Ricky.

Janet Schleier
9 months ago
1

It’s so hard to get in touch with them- never return calls at front desk or from medication management personnel. I continuously receive texts that I have an outstanding balance that has been previously paid and I have to keep fighting them about it. For a couple of months now they’ve only had one person available for medication management and scheduling system is an absolute mess- very frustrating working with them.

John Bonghi
11 months ago
1

nasty people and so unprofessional

Yensy Marquez
11 months ago
1

I honestly thought it was a bunch of Karens writing reviews until I called the place myself to try and get an appointment after not going for a few years. I don’t know who I spoke to, but the lady was a nightmare. I’ve never experienced such condescension for simply asking a few questions. Such a shame that one of the few local mental health clinics would have such staff that we have to battle through in order to get the care we need.

Kailin Rugolo
1 year ago
1

my doctor is absolutely awesome. however ALL of the front desk staff is a nightmare to speak with. unfortunately i speak to P the most and she is the worst of them. they start arguments with me, get nasty with me and belittle me. that is not the way to talk or treat ANYONE. so i give my doctor all 5 stars but the front end id give half a star if i could

Joseph Anderson
1 year ago
1

One of the office workers thought it was a good idea to take my phone number out of file and start texting me from their personal phone number, yea they have mishandled my information. I wonder if any more of my information has been compromised there, and they treated me poorly for trying to be responsible and get an emergency prescription, I have been off my meds unintentionally. Now I lost my supervised visitation cause it's a requirement by court to be medicated in order to see my children. Now I'm staying off meds cause I lost my appetite from it, but now I'm eating good again. This place is extremely unprofessional. Receptionist laughs at me. Stay away from this joke of a clinic

Marie
1 year ago
1

Except for my N.P. who's been very kind and professional, this place is an absolute nightmare. I can't speak for everyone there, but the main 2 ladies at the reception desk, P & A, should be fired. Rude, impatient, RUDE, insulting, rude, rude and downright rude. Ive been hungup on, no call back, meds left in limbo, so many times, PLUS my primary Drs office called because they wouldn't answer my calls and "A" was rude to even her! THEY def need some "happy" medication. If you don't like your job dealing with the public in need of healthcare, then quit. I'd terminate their lazy butts. On my next visit there, I'll be recording them with a hidden cam. Seriously, look at these reviews .1� out of 5 stars? That's totally inexcusable.What a disgrace. Neither Catholic or a charity. Wow.

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