The Haven Detox – New England

1369 Grafton St
Worcester, MA 01604
Phone icon Call Now (508) 257-1950
3
Top 10 Rehab In Worcester
3
Top 10 Rehab In Worcester

About The Haven Detox – New England

Imagine recovering from addiction in an upscale environment that nurtures every aspect of your physical and mental wellness. That’s what you’ll find at The Haven Detox – New England.

At our sprawling campus in Worcester, Massachusetts, we combine evidence-based therapies with innovative, holistic programs to offer a bespoke treatment experience for every guest. From medical detox to inpatient rehab, you’ll find life-changing care in a luxurious setting with all the comforts of home. 

Medical Detox in Worcester

Our licensed medical detox team can help you withdraw from more than 20 different substances, including alcohol, opioids, and benzodiazepines. 

For more than 10 years, our experts have helped clients jumpstart their recovery journeys, delivering around-the-clock care and FDA-approved medications to optimize comfort. We also offer advanced solutions, like IV therapy and hypnotherapy, to support the detox process. 

Residential Rehab in a Retreat-Like Setting

Our residential rehab program offers you the opportunity to unwind, recenter, and focus on yourself. You’ll have no problem settling in at our cozy center, filled with amenities that encourage growth, connection, and healing. In addition to our clean and contemporary accommodations, you’ll also find plenty of on-site perks, including:

  • Nutritious, chef-prepared meals 
  • Fitness center
  • Beauty salon
  • Basketball and pickleball courts
  • Game room

We support clients who are ready to recover from substance use disorder (SUD), as well as those struggling with mental health conditions like anxiety, depression, trauma, and PTSD. You’re free to treat these issues independently or enroll in our dual diagnosis program to address them together. 

Along with traditional, evidence-based therapies, we also specialize in unique, holistic offerings. This includes Reiki, art therapy, yoga, and an innovative service called GeneSight Genetic Testing, which uses your DNA to predict how you may react to certain psychiatric medications. 

At The Haven Detox, you’ll find more than first-rate addiction treatment. You’ll discover a fresh, new beginning in a restful and restorative setting, built with you in mind.

Facility Overview

Bed icon 53
Number of Available Beds
Mike Wright
4 days ago on Google
5
I had the unfortunate pleasure and that's not against the establishment, but because of my unfortunate addiction. I had the pleasure. Let's say of being in the New England facility, and I have to tell you if for a small facility. It was pretty top-notch. I mean, the nursing staff there was awesome, especially the dude that comes in on Sunday with the doggy. The chef staff they were great. Their food was great. The counselors are awesome. The teachings are good. I want to say I got at least 75% knowledge. The other percentage was just me being stubborn. Now I try to listen but on that note.I am proud to say that because of new england I have been sober for 7 months They really do care about your health.Don't let anybody tell you, otherwise, because a lot of people will talk and they don't agree with it.They're just there just to clean up sometimes.And to get to the next bender, you get out of it what you put into it, and even though I have been through rehab 3 times all with the haveha2 in New Jersey and one in New England. I finally was able to overcome my addiction.So, yes, I do recommend if you're having issues and need somewhere to go go to the haven.It's like the hilton of rehabs
Steph
6 days ago on Google
5
The Haven took me under their wing from the moment I called in for help. The staff there were absolutely amazing—especially Laura, Helson, Joe and Nick! They were accommodating and you could tell how much they wanted to help each and every one of us! Kim, my case manager, went above and beyond from day one to make sure I could facetime my toddler every day which pushed me to keep on going! Mike in case management was also incredible in helping me out on days where my case manager was off. The programming at the Haven truly helped me rediscover myself and have never felt more like myself! Melissa and Treasure in aftercare were also great in helping me to facilitate aftercare and were so helpful whenever needed! Alison from the alumni team has been checking up on me constantly, as well as my family, and I can definitely tell that I will receive extended support from them! I had some of the best care from the nurses—especially Debbie, Kim, Michelle, Robert and Brigette! The Haven gave me my life back and I will forever be grateful for the incredible team there!
Olivia Mack
6 days ago on Google
5
I was so scared to begin my journey here but they made it so accommodating and helpful. Godwina, Treasure, Carl, Nicole, Betty, Annie, Yvonne, Brianna, and all the staff are incredible they deeply care about every individual. If you are struggling please seek guidance and help from them. This facility is outstanding.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.7 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

The Haven Detox – New England works with several private insurance providers, please contact to verify your specific insurance provider.

Blue Cross Blue Shield
Aetna
UnitedHealth Group
Cigna
Humana
Elevance Health
Tufts Health
Optum
Magellan Health
Carelon Behavioral Health
AmeriHealth
Ambetter
TRICARE
Kaiser Permanente
Amerigroup
Molina Healthcare
Highmark
CareFirst
MVP Health Care
Premera
Bright Health
EmblemHealth
GEHA
Meritain Health
Oscar Insurance
PacificSource
Regence
UPMC Health Plan
Capital Blue Cross
CareSource
Centene Corp.
Excellus Health
First Medical Health Plan
Freedom Health
HCSC
HealthPartners
HealthSun
Independence Health Group
Optimum Healthcare
Priority Health
Providence St. Joseph Health
Wellmark
Simply Healthcare
Summit Community Care
Intermountain Healthcare

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

When you’re with us, you’re never alone. Our medical team provides around-the-clock clinical care throughout your medical detox and residential rehab treatment. We offer medical services, therapeutic programs, and 24/7 support so you can build a lasting foundation for recovery. When you need us day or night, we’re there.

We meet you exactly where you’re at in your recovery. Most of our clients begin with medical detox before transitioning into residential treatment at our facility in Worcester. Detox includes 24/7 support, prescription medications as needed, and advanced options like IV therapy and hypnotherapy to enhance your comfort.

Our upscale inpatient facility is cozy and comfortable, offering a host of on-site amenities in a serene setting with round-the-clock care. When you’re not participating in therapy and coaching services, you can enjoy our recreational spaces, salon services, chef-catered meals, and holistic healing programs like art, music, and nutrition therapy.

We know that connection and healing go hand-in-hand. When you’re ready for life after treatment, we’ll help you connect with local 12-step groups like Alcoholics Anonymous (AA), Narcotics Anonymous (NA), SMART Recovery, and Celebrate Recovery to help you bond with others, share experiences, and build accountability.

Our aftercare services include connections to local resources to help you thrive. This includes lifetime membership in our robust alumni support group, where you’ll find in-person events, personalized check-ins, and virtual weekly meetings. We’ll help you manage triggers, maintain your hard-earned sobriety, and create a foundation for sustainable recovery.

Treatments

We offer advanced therapies to help you break free from alcohol and reclaim your quality of life. Your treatment plan will be customized to your needs, incorporating core therapies and holistic alternatives to help you better understand why you drink and how to embrace new, healthy habits.

Whether you’re addicted to opioids, benzos, stimulants, or sedatives, you’ll find the tools you need to start again. We also specialize in polysubstance abuse to help you overcome addictions to multiple drugs at once. After detox, we’ll show you how to keep the substances out of your body for good.

We know that healing starts from within. Whether you’re visiting us for mental health only or you’re treating a co-occurring condition alongside addiction, you’ll find proven therapies that work. Our top-tier psychiatric care includes crisis stabilization, medication management, and 24/7 monitoring to help you heal.

Our medical professionals personally understand how challenging opioid addiction can be, and they’ll walk beside you as you start your new life of sobriety. Whether you’re recovering from fentanyl, heroin, prescription painkillers, or another opioid, you’ll find the care and support you need here.

We offer more treatment options than most rehab facilities, so you have more ways to recover. Our team combines evidence-based therapies with advanced options like GeneSight Testing to help you overcome all levels of substance abuse. Holistic offerings like nutrition therapy, Reiki, and yoga restore balance and mental wellness.

Half of our rehab facility focuses on substance use, while the other half is dedicated to mental health. If you’re facing both concerns, our dual diagnosis program can help. Our integrated approach allows you to address the physical aspects of addiction while also healing the psychiatric issues holding you back from a healthy, abundant life.

From anxiety and depression to bipolar disorder and PTSD, we’re skilled in treating a range of mental health conditions. We offer 24/7 support, no matter what you’re dealing with, with advanced trauma therapies designed to help you address and heal the root causes of issues like addiction.

Programs

Our services are designed for adults who are ready to take back their lives and discover their happiest, healthiest selves. We use cutting-edge therapies, practical recovery tools, and proven medical treatments to help you thrive at work and home. In our programs, you’ll learn real-world skills to help you manage stress and overcome obstacles, substance-free.

Men face unique stressors that can make them susceptible to addiction, including professional pressures and a societal stigma around seeking help. We offer gender-specific programs designed to help male clients address these challenges, process their emotions, and find peer support.

Trauma, co-occurring mental health conditions, and social or family pressures can all increase a woman’s susceptibility to addiction. We provide programs to specifically address these concerns, helping women heal and recover in a safe, comfortable environment where they can grow through shared experiences and connect with others.

Clinical Services

During cognitive behavioral therapy in Massachusetts, clients work with a trained counselor to identify negative thinking patterns and change them. This change in thinking has been shown to lead to changes in behavior to treat substance use and mental health disorders effectively.

eye-movement iconEye Movement Desensitization And Reprocessing

During family therapy, the therapist works with every member of the family unit to understand the role they play in their loved one's addiction. By addressing these patterns, family members learn healthier ways to interact with each other and contribute to a more effective recovery journey for the family member who is addicted.

Four principles are key to motivational interviewing in Massachusetts. First, the therapist offers empathy for the client's feelings and experiences. Second, they encourage the client to believe in themselves and their ability to change. Third, the therapist refrains from imposing their own viewpoints. Lastly, the therapist helps the client identify discrepancies in their circumstances and future goals.

If you are experiencing intense, negative emotions, dialectical behavior therapy can help you learn how to regulate painful emotions and manage the interpersonal situations that generate them. This method is often used during substance use treatment in Massachusetts to help you develop better coping skills and avoid relapse.

Group therapy is a safe space for participants to share their stories and experiences within a confidential and judgment free environment. You have the opportunity to openly discuss your difficulties and create a network of community support that can extend long after group therapy sessions end.

Therapists in Massachusetts offer individual therapy in a confidential setting to help you explore the complex factors that have contributed to your drug addiction. Using a tailored approach, your therapist supports you and utilizes evidence based treatment modalities to help you develop healthier thought patterns and behaviors. This builds a foundation for enduring sobriety.

Trauma therapy addresses the psychological impact of experiencing a traumatic event. You can also experience mental and emotional injury after witnessing a trauma. By identifying what triggers those responses and developing effective coping mechanisms, you can rebuild a sense of safety and trust in your environment.

Amenities

  • basketball iconBasketball court
  • home-setting iconResidential setting
  • recreation iconRecreation room
  • weight iconGym
  • art iconArt Activities
  • meditation iconMeditation Room
  • private iconPrivate Setting
  • recreation iconRecreation Room
  • spa2 iconYoga Studio

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

LegitScript has reviewed The Haven Detox – New England as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Massachusetts

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Reviews of The Haven Detox – New England

4.65/5 (224 reviews)
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Reviews

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Date Submitted
Reviewer

Google Reviews

4.6473214285714 (224 reviews)
Mike Wright
4 days ago
5

I had the unfortunate pleasure and that's not against the establishment, but because of my unfortunate addiction. I had the pleasure. Let's say of being in the New England facility, and I have to tell you if for a small facility. It was pretty top-notch. I mean, the nursing staff there was awesome, especially the dude that comes in on Sunday with the doggy. The chef staff they were great. Their food was great. The counselors are awesome. The teachings are good. I want to say I got at least 75% knowledge. The other percentage was just me being stubborn. Now I try to listen but on that note.I am proud to say that because of new england I have been sober for 7 months They really do care about your health.Don't let anybody tell you, otherwise, because a lot of people will talk and they don't agree with it.They're just there just to clean up sometimes.And to get to the next bender, you get out of it what you put into it, and even though I have been through rehab 3 times all with the haveha2 in New Jersey and one in New England. I finally was able to overcome my addiction.So, yes, I do recommend if you're having issues and need somewhere to go go to the haven.It's like the hilton of rehabs

H M
5 days ago
1

These people are monsters beyond belief! Everything that you read online is a lie there are no holistic therapies the nutrition and Chef prepared meals or a joke they literally gave me grilled cheese and tomato soup. An even worse they lied to me about being in network with my insurance come to find out that I may owe them $10,000 and when I told them that I am not willing to be on an unpaid leave from work and to pay you $10,000 to do nothing all day there is no structure the groups are a complete joke with worksheets that you print off line they basically kicked me out. Give me less than half an hour to pack up all of my stuff and then drop me off on the bus stop in the freezing cold and snow hundreds of miles away from home with no way to get back it took me over 10 hours to get back home on bus and on foot! Every single person in their told me that they were lied to about what to expect as far as the Therapies in the programs. And worst off they put me in a position where I could lose my job they told me to just go up there and they would figure everything out and fill out my paperwork and when I got there and realized that they lied to me they didn't even have the decency to bring me back home! They made me have a complete mental breakdown and I have a heart condition. I don't understand what type of place would do that to someone that I will be filing complaints with the FTC and with every governmental agency possible to make sure that this does not happen to anyone else! Please do yourself a favor don't believe all of these fake reviews that they have put online listen to the real reviews The ones that are one star because this place is a zero star and they have zero decency zero respect and zero compassion for people that reached out to them for help all they care about is their bottom line! I will be adding more to this post later but I wanted to at least get this out there to save one person from ever experiencing what I have had to go through

Skylar
5 days ago
1

at the mental health facility, staff lie, they just want your money, they do anything to make you stay longer. didnt get a case manager for 7 days lol, they gave me the wrong medications and didnt check for interactions. i requested my medical records from there and it was full of mistakes including listing me taking medications i wasnt given and not listing the one i came in with lol. one night, I had a scary person who was coming off hard drugs walk into my room at night no one cares, no one listened no one wanted to help me groups are terrible.

Steph
6 days ago
5

The Haven took me under their wing from the moment I called in for help. The staff there were absolutely amazing—especially Laura, Helson, Joe and Nick! They were accommodating and you could tell how much they wanted to help each and every one of us! Kim, my case manager, went above and beyond from day one to make sure I could facetime my toddler every day which pushed me to keep on going! Mike in case management was also incredible in helping me out on days where my case manager was off. The programming at the Haven truly helped me rediscover myself and have never felt more like myself! Melissa and Treasure in aftercare were also great in helping me to facilitate aftercare and were so helpful whenever needed! Alison from the alumni team has been checking up on me constantly, as well as my family, and I can definitely tell that I will receive extended support from them! I had some of the best care from the nurses—especially Debbie, Kim, Michelle, Robert and Brigette! The Haven gave me my life back and I will forever be grateful for the incredible team there!

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