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The Haven Detox – New England

1369 Grafton St Worcester, MA 01604
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Top 10 Rehab In Worcester
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About The Haven Detox – New England

Don’t settle for just any generic treatment center. The Haven Detox has a reputation for the most advanced addiction and mental health care in the country — with hundreds of positive reviews online.

The team is led by nationally-recognized treatment professionals. Both the substance use and the mental health programs are built on a foundation of science and mental wellness. 


This upscale facility has a reputation for actually listening and catering treatment plans to each patient. And, treatment here is covered by insurance.

Facility Overview

Bed icon 53
Number of Available Beds

Latest Reviews

alexander fleming
3 months ago on Google
5
I came here in May for my first time in treatment and wasn’t sure what to expect. From the moment I arrived, I was impressed — the facility is immaculately clean, the rooms are very comfortable, and the food is genuinely amazing. Most importantly, the staff truly care about your health, safety, and overall well-being. They gave me the support, treatment, and tools I needed to begin my journey to sobriety, and I’m grateful for everything they did for me. I honestly have nothing negative to say about this place. If it weren’t a detox facility, I’d say I’d 100% come back — but I’m not planning to relapse just for the visit! Huge shout-out to Mark, Brendon, Dave, Helson, and of course the lovely Nikki. You all made a difficult time feel safe and supported. Thank you.
Kayleigh Lavin
4 months ago on Google
5
This is gonna be a lengthy review but hopefully it’ll be helpful to someone. I always read reviews of detox’s before I go to them (sounds horrible, I’ve only been to 3 lmao). Anyway, I’m always so anxious for the unknown and scared, so I read reviews, these one were mixed. This place is an amazing detox. I have wicked bad anxiety and I felt so comfortable here. I almost didn’t wanna leave. I only went for detox but the people I met in those 7 days are friends for life. The case workers such as Kim and Mark are amazing people. They work with you. If you act like an asshole you’ll probably have a tougher time. If you show respect you’ll be given respect. The rooms are like a 5 star hotel, showers huge, 2 tv’s for each roommate with private headphones. Like 5 tv’s in different spaces around the building if you don’t wanna isolate in your room. The food was freaking amazing, shout out to the hard working kitchen staff. If they had a restaurant I’d go lol. The detox groups are short and sweet but that’s because most people feel like shit. If it’s nice out, they take you outside to chill, walk, play basketball, cornhole, etc. oh and shoutout to Treasure who was always finding a fun activity for us. They also have an art therapy class which was super fun. As well as reiki and yoga being offered. No other detox I’ve been to has offered stuff like this. Yeah it sucks not having your phone but it’s a time to focus on you. You get to call your loved ones 3 days a week. You really can’t beat that. I’ve been to detox’s where you don’t get to make phone calls. If you isolate in your room here, yeah your gonna have a shitty experience. If you work the program, it’s a great detox. Thank you Haven for taking care of me during my stay there. Hope this review helps someone decide, seriously as someone who gets so nervous to go to new places, so glad I went here. ❤️
Brad Cosgriff
5 months ago on Google
5
Great facility clean staff is amazing and great food would strongly recommend this facility
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.8 / 10

Accepted Insurance

The Haven Detox – New England works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Blue Cross Blue Shield
Aetna
UnitedHealth Group
Cigna
Humana
Elevance Health
Tufts Health
Optum
Magellan Health
Carelon Behavioral Health
AmeriHealth
Ambetter
TRICARE
Kaiser Permanente
Amerigroup
Molina Healthcare
Highmark
CareFirst
MVP Health Care
Premera
Bright Health
EmblemHealth
Meritain Health
Oscar Insurance
PacificSource
Capital Blue Cross
CareSource
Centene Corp.
Excellus Health
First Medical Health Plan
Freedom Health
GEHA
HCSC
HealthPartners
HealthSun
Independence Health Group
Optimum Healthcare
Priority Health
Providence St. Joseph Health
Regence
UPMC Health Plan
Simply Healthcare
Summit Community Care
Wellmark
Intermountain Healthcare

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

24-hour icon24-Hour Clinical Care

Due to various health issues that substance abuse causes, 24-hour clinical care in Massachusetts is often a necessary part of treatment. Individuals may be suffering from infections, illness, or organ damage. Having 24-hour care available ensures that these physical problems are treated along with the psychological effects of addiction. Once individuals complete detox and are medically stable, this intensive level of supervision ends, and the next phase of treatment can begin.

medically-assisted-detox iconMedically Assisted Detox

Medically supervised detox is the process of removing addictive substances from your body and managing the withdrawal symptoms in a medically supervised environment. Typically, this is the first step in the recovery process and lasts an average of 5-7 days, though the length can vary depending on your individual needs. Once your system is cleared of alcohol and drugs, you'll likely transition to an inpatient treatment program for the next phase of your recovery.

inpatient iconInpatient

Inpatient rehab offers robust, hands-on care in a highly structured and supportive environment. The facility provides housing, meals, and round-the-clock supervision, allowing clients to focus exclusively on their recovery. Inpatient treatment typically involves intensive addiction counseling based on CBT, DBT, RBT, motivational interviewing, or other psychotherapeutic approaches. Many inpatient treatment centers also offer life skills training and/or complementary therapies, including meditation, mindfulness, and nutrition counseling.

12-step icon12-Step

Recovery models based on 12 step programs feature extensive peer coaching and emphasize personal growth as a key to sustained sobriety. Regular attendance at 12 step meetings, which are anonymous, free, and available daily, is expected. The 12 steps of recovery are based on spiritual principles and support participants in addressing the root causes of their disease, accept responsibility for their choices, and accept that which is beyond their control. Self-selected sponsors provide one-one-mentoring.

aftercare iconAftercare Support

Rehab aftercare programs offer customized, wraparound support for clients in the maintenance phase of recovery. Many clients enroll in drug rehab immediately after completing intensive inpatient or residential care. Services encompass outpatient treatment but often extend long beyond the completion of a formal recovery program and typically include a variety of medical, mental health, and social service programs. Peer coaching, relapse prevention, 12 step program induction, and related services are commonly available.

Treatments

A person who has alcohol use disorder (alcoholism) builds up a physical tolerance to alcohol. If they try to stop drinking, they experience withdrawal symptoms. Treatment is available for this condition, through alcohol rehab in Massachusetts. Treatment options include AA, detox, counseling, medication, residential programs, and outpatient treatment. Social and family support systems are crucial during and after treatment of any kind.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Mental health services are essential during treatment for drug and alcohol addiction, whether you receive treatment in an inpatient or outpatient setting. While receiving inpatient care, you can expect to have round-the-clock access to mental health therapists and medical staff. Additionally, you will likely receive a number of different therapies and mental health options like individual and group counseling, addiction and relapse prevention education, and coping skills training.

opium iconOpioid Addiction

In Massachusetts, substance abuse treatment programs can help to address addiction and, if relevant, any co-occurring mental health conditions. Programs include outpatient, inpatient, dual-diagnosis, and partial hospitalization. You'll receive therapies like cognitive behavioral therapy, or dialectical behavioral therapy, and sometimes complementary therapies like acupuncture and mindfulness-based therapy. By attending skills training and recovery groups you'll build a strong foundation for your recovery and strengthen your support network, increasing your chances of long-term recovery success.

In Massachusetts, dual-diagnosis addiction treatment programs provide specialized care for individuals with co-occurring substance use disorders and mental health conditions. Levels of care include detox, residential drug and alcohol rehab, and outpatient programs. Each program and level of care includes a comprehensive assessment, individualized treatment plan, and evidence-based therapies, like cognitive behavioral therapy, or dialectical behavioral therapy. You'll also attend recovery support groups, receive family counseling, and beneficial skills training to help you promote your mental health and sustain long-term recovery.

mental-health iconMental Health And Substance Abuse

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image

Program for men

Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image

Program for women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Clinical Services

During cognitive behavioral therapy in Massachusetts, clients work with a trained counselor to identify negative thinking patterns and change them. This change in thinking has been shown to lead to changes in behavior to treat substance use and mental health disorders effectively.

eye-movement iconEye Movement Desensitization And Reprocessing

During family therapy, the therapist works with every member of the family unit to understand the role they play in their loved one's addiction. By addressing these patterns, family members learn healthier ways to interact with each other and contribute to a more effective recovery journey for the family member who is addicted.

Four principles are key to motivational interviewing in Massachusetts. First, the therapist offers empathy for the client's feelings and experiences. Second, they encourage the client to believe in themselves and their ability to change. Third, the therapist refrains from imposing their own viewpoints. Lastly, the therapist helps the client identify discrepancies in their circumstances and future goals.

If you are experiencing intense, negative emotions, dialectical behavior therapy can help you learn how to regulate painful emotions and manage the interpersonal situations that generate them. This method is often used during substance use treatment in Massachusetts to help you develop better coping skills and avoid relapse.

Group therapy is a safe space for participants to share their stories and experiences within a confidential and judgment free environment. You have the opportunity to openly discuss your difficulties and create a network of community support that can extend long after group therapy sessions end.

Therapists in Massachusetts offer individual therapy in a confidential setting to help you explore the complex factors that have contributed to your drug addiction. Using a tailored approach, your therapist supports you and utilizes evidence based treatment modalities to help you develop healthier thought patterns and behaviors. This builds a foundation for enduring sobriety.

Trauma therapy addresses the psychological impact of experiencing a traumatic event. You can also experience mental and emotional injury after witnessing a trauma. By identifying what triggers those responses and developing effective coping mechanisms, you can rebuild a sense of safety and trust in your environment.

Amenities

  • basketball iconBasketball court
  • home-setting iconResidential setting
  • recreation iconRecreation room
  • weight iconGym
  • art iconArt Activities
  • meditation iconMeditation Room
  • private iconPrivate Setting
  • recreation iconRecreation Room
  • spa2 iconYoga Studio

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

LegitScript has reviewed The Haven Detox – New England as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Massachusetts

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Reviews of The Haven Detox – New England

4.7/5 (218 reviews)
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Overall Experience
Date Submitted
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Google Reviews

4.7 (218 reviews)
Jillian MacDougall
3 days ago
1

UPDATE: The Haven falsified my medical records and refuses to correct them or send me a copy. This is going to be long, but please read before going here or sending a loved one here. The single only reason I allowed my body to be physically transported to this location is because I was told it was 100% voluntary and I could leave whenever I wanted, just to give it a try. That was a lie. I realized I did not want to be there during the intake process and insisted on ending the intake and leaving. They coerced me into completing the intake, including a "skin check" that I explicitly refused to do. This consisted of forcing me to strip naked in front of a stranger. They told me to give it a day, and if I still wanted to leave tomorrow I could. When I still wanted to leave the next day, they told me I could not leave unless I wanted to be taken to the emergency room by the police. I told them that was fine with me, and they refused. Every single time I said I wanted to leave, they threatened to "AMA" me. By no means was I there by my own volition. At no point in time did I ever have the option to leave of my own free will. I was told how much worse they would make my life if I chose to leave. The main threat was that if I ever needed psychiatric services in the future they would be denied because I left against medical advice. I did not have any therapy during my stay at all. I did, however, have to answer the same questions asked by about 5 to 6 different people over the course of a few days (to complete intake). I was also not able to keep my standing appointment with the therapist I had been seeing weekly for years outside of The Haven. I got less treatment while I was there than I would have if I was at home. They did not have my medication available. They needed my family to go back home and bring my medication to the facility. They had never even heard of the meds I was on. When I was discharged, they forgot to send my meds home with me. Group therapy was a fun refresher of things I learned while I was earning my Bachelor's degree in Psychology. It was patronizing to say the least. It was unhelpful at best. The food is inedible. I survived off goldfish. The staff is incredibly disrespectful except for a few exceptions. One man told me that my friends were not my friends because I met them on the internet. Another employee was loudly watching videos on her phone in a room full of patients who's phones are being kept from them behind lock and key. Another employee plain refused to admit that it was irresponsible of the staff not to inform the patients that they were at risk of contracting COVID from another patient. This facility is more like a prison than a prison is. You are not allowed visitors. You can make 1 call a day. It is monitored, limited to 15 minutes and if you say anything about wanting to leave they end your call. If you didn't get lucky enough to reserve a 15 minute time slot - NO CALL FOR YOU! The other facility I have been to had a payphone in the hallway that you could use whenever you wanted for as long as you wanted and my family visited me every single day. I have never heard of a psych facility that doesn't allow visitors. Around the 4th or 5th day, the facility informed me that my insurance denied my stay and I would be discharged within 24 hours. I was THRILLED!! Until they told me that I would be forced to sign up for an Outpatient program or they would AMA me. The outpatient program was going to cost me a daily copay! I would have to do it 5 days a week, all day long for an undetermined amount of time! Other people in the program had been in it for several months to YEARS!! I am a grown adult with a full time job. I can't quit my job to do group therapy. At the end of the day, The Haven just wants your money. They *DO NOT KNOW* what's best for the patients but what's far worse is they *DO NOT CARE* about what is best for them.

Savannah Bentley
2 weeks ago
1

this is going to be long, but it is worth the read. this place is advertised as a well equipped, helpful environment, which it is not. the staff seem to be completely clueless with the exception of nicole, treasure, and letti. i was told i was going to see the NP or doctor every day, during my 7 day stay i saw them 3 times, 2 of which i had to ask to see them. they discontinued a medication i had been on for over 3 years, didn’t even taper me off, just cold turkey. they withheld my gabapentin for 4 days without telling me which i take for anxiety and seizures. when i asked why i wasn’t getting it the doctor became flustered and couldn’t give me a straight answer. the nurses lost one of my medication bottles they refused to give me my ADHD medication because they “don’t like to prescribe controlled substances”. i met with my therapist once in 7 days and she ended up getting a phone call in the middle of the session and said “oh this is the call i’ve been waiting for, do you need to discuss anything else?” what was i supposed to say, yes? and make her miss the call? it made me incredibly uncomfortable. i ended up having a seizure while there, they were aware of my seizure disorder as i explained it in great detail during my intake, yet all the staff acted so surprised that i had one. they then forced me to go to the hospital even though i refused multiple times. i wasn’t allowed to take my cell phone with me and was told there would be a phone at the ER i could use to call my mom. guess what? there wasn’t. i ended up having to use an ER tech’s personal phone to be able to call my mom. the wait at the ER was 20 hour, the longest patient had been there for 28 hours. i was placed in a plastic chair in the ER hallway and only had my vitals taken in the 3 hours i was there. i ended up signing out of the hospital AMA. since i didn’t get medically cleared i wasn’t allowed back into the haven. when my uber got to the haven i rang the door bell multiple times before a staff member finally came to talk to me, which she cracked the door open and informed me i wasn’t allowed to wait in the building while they packed my stuff, like i was some sort of criminal. the worst part was, there was a girl prescribed a benzodiazepine and she went 6 days without it as the haven “didn’t have it”. you can die from benzo withdrawal. she ended up passing out on day 6 after asking to go to the hospital multiple times, which they refused. she was then told she wasn’t allowed to tell her parents what happened and they apparently tried to censor her call with them. the nurses all had bad attitudes, especially yvonne. the staff were all more interested in their phones than paying attention to patients. the group therapy sessions somewhat informative and helpful but it depended on who was teaching it. overall horrible experience and i would never send a loved one there for treatment.

Alli Obijiski
3 weeks ago
1

HAVEN PUT ME IN MORE DANGER THAN DRUGS AND ALCOHOL EVER HAVE (which is saying a lot) The story that you are about to read is 100% TRUE! I went to haven detox center in Worcester mass to save my life. I was positive, friendly and I didn’t break any rules during my stay. I spent $60k in hopes of beating this depression and opiate addiction and living a life worth living. Get ready for this doozy of a true tale! On day Two I was verbally attacked by a male patient and it was other patients, not staff who prevented him from punching me. I was told I would be able to speak to my kids (under 18) everyday but spoke to them maybe 6 out of my 23 days at Haven Detox in Worcester. I witnessed three seizures to patients withdrawing from benzos or alcohol, each had previously complained to nursing staff and were sent away. I ran out of my adhd meds (I brought them) and was told that they’d been “ordered” but ended up going without my medication for two weeks making it impossible for me to sit through group therapy, which is what 99% of this program consists of. And most of the groups consisted of TED talks that I could’ve watched at home. One on one therapy is only guaranteed for once a week and many patients hadn’t even had that! I only got sessions bc I chased therapists down and kept knocking on their doors. On my last night there, I was shaken awake by a nurse that I’d never seen or met before (Rosemary) who proceeded to tell me that there was nothing wrong with me and if I wanted my medications I could walk and get them. I was then harassed and bullied by a “behavioral health technician” named ( Donna ) to the point that I sat up in a chair against my locked bedroom door all night long. When I eventually felt comfortable coming out of my room the next morning I recounted the events of the night to the morning staff while Donna sang and danced through the halls. There is zero reason for her hatred of me. Honestly, none. During her harassment (occurring on and off from 10:26 pm through 6:30 am) she stood outside my door complaining about me to other patients and staff accusing me of being “privileged”. Because I locked my door to stay safe??!! Is personal safety a PRIVILEGE AT HAVEN? Apparently it is and it isn’t one you should expect as a patient there. I filled out more grievances than I did journal entries at Haven. And after the issues with Donna and Rosemary I had a meeting with the head of nursing and the head of the facility, Gilda. I got a lot of “you’re right” and “I’m sorry’s” during that meeting! But, stupid me said out of frustration that “I was so traumatized that it would be a wonder if I didn’t go stand in front of a train when I leave”. An hour later 4 huge Worcester police and 2 EMT’s barged into my room and took me to UMASS under section 12 (which I NOW know means suicide threat-thanks to this). I spent the night in the Mental Health ER at UMASS where people peed and pooped in the corners of the bathroom, refused to wear clothes and argued with invisible people. After being cleared by social workers and a psychiatrist, I was cleared to return to haven. Haven cleared me to return but I had to take a cab back to the facility (I live in the Berkshires and have never been to Worcester before) and once getting let back into the facility I had to do a “skin check” by nursing and then 15 minutes later they told me that ai could transfer to another facility or get discharged. Code for Im being kicked out. They’d rather have staff who have zero face and decency than a woman there to save her life. I caught a cold that ran rampant through the facility and the nurse practitioner (Mary Kate) refused to treat me until I produced black phlegm and had walking pneumonia (one week after my initial request for antibiotics). I am still in shock honestly that this is a mental health facility when their staff drops the ball constantly SHAME ON HAVEN!!! Understaffed but always taking new patients. Try Silver Hill In New Canaan, CT

Jaccqueline Demaro
2 months ago
5

alexander fleming
3 months ago
5

I came here in May for my first time in treatment and wasn’t sure what to expect. From the moment I arrived, I was impressed — the facility is immaculately clean, the rooms are very comfortable, and the food is genuinely amazing. Most importantly, the staff truly care about your health, safety, and overall well-being. They gave me the support, treatment, and tools I needed to begin my journey to sobriety, and I’m grateful for everything they did for me. I honestly have nothing negative to say about this place. If it weren’t a detox facility, I’d say I’d 100% come back — but I’m not planning to relapse just for the visit! Huge shout-out to Mark, Brendon, Dave, Helson, and of course the lovely Nikki. You all made a difficult time feel safe and supported. Thank you.

Backup Fuckup
3 months ago
2

I was on the mental health unit in the Summer of 2025 for 17 days. The good: - Employees: Treasure, Betty, Keisha, Douglas, Roxanne (mostly because she’s actually real with you), some guy with blue eyes whose name I don’t remember, but he seems to only come to that unit to stop people from AMAing? Don’t know. He was cool though and good at his job. But I did AMA in the end. - One on one therapy: Leti as a therapist is good, clinically. But it’s a toss-up on which therapist you get. Nicole is also good. So in summary, you’re gambling on the quality of your one on one therapy. Additionally, there is significantly too little one on one therapy as a default unless you go to the upper staff and are adamant for more. Then they might work with you. But the default seemed to be twice in two weeks. Which is crazy. - Food: They are receptive to feedback. I asked for a specific type of fruit in the kitchen and they got it for me. - Overall flexibility: They are flexible with you having certain needs and customizing it for you, but you HAVE TO ASK earlier rather than later. The bad: - Group therapy: 50% of it is mediocre to me and they expect you to fit into a very small box as far as how you present in group therapy. A lot of the content seems too juvenile for adult group therapy. If I wanted to go to a 5th grader summer camp, I would. - It would be nice to have more separation between the male and female patients to prevent issues. The doors don’t even have locks on them which is good for the staff to enter but not so good for feeling safe from male patients. Some of the male patients are rough there. They’ll tell you they want to eat your fingers and continuously make passes at you. It’s frustrating especially if you are not good at boundaries. - If you have ever said anything in passing about wanting to harm yourself EVER, even vaguely, if you try to leave of your own free will even days in the future, they may section 12 you and legally take your rights away. With the cops putting you on a stretcher and everything. This happened to me and I was stuck at the hospital for 9 hours. The hospital told me the Haven has a bad reputation for excessive sectioning of women in particular and that the hospital does not see them as a reputable facility. The hospital wanted the Haven to give me a ride back to their facility to pick up my things, but the Haven left me stranded for an additional 2 hours and likely would’ve left me stranded all night if the hospital hadn’t gotten me a cab back JUST TO PICK UP MY THINGS. I head back that night; they still don’t let me pick up my things and claim I can wait until morning and that they’re understaffed. I wait until morning. They then threaten to section me AGAIN if I keep trying to leave even though the hospital had already cleared me of being free legally to make my own decisions so they would’ve just caused an infinite loop. It was poor decision making on their part. I tried to use the phone to call my mother and they physically wrestled the phone from me and continued to hold my apartment keys, phone and wallet hostage with threats of the police. Each employee was telling me different things and then accusing me of making false allegations of what staff were saying. The way I was able to leave was my family calling demanding that they let me leave even though I’m an adult on my own insurance and barely see my family that lives across the country. If you go, be careful because they will do anything possible to make you stay including getting the cops involved if you have passing intrusive thoughts just like half of the human population in America. The hospital gave a personal apology for the Haven’s behavior and told my mother to call the police if they continued trying to hold me. - The food is not good. - This is something I was thinking while I was there. For a detox, the place makes sense because as you’re withdrawing from a substance you’re naturally working towards your goal with comforts available and medication. But for mental health, I think it needs work.

stephanie sinesi
3 months ago
5

fb6nocrustninja
3 months ago
1

FACILITY/A+ STAFF/A+ MANAGAMENT COMMUNICATION/F-

Daniel Hudson
4 months ago
1

Absolutely do not go here or send your loves ones here. This place is a prison not a rehab. Go to Recovery Unplugged in Austin tx or Florida. Your recovery will go backwards in a place like this.

Kayleigh Lavin
4 months ago
5

This is gonna be a lengthy review but hopefully it’ll be helpful to someone. I always read reviews of detox’s before I go to them (sounds horrible, I’ve only been to 3 lmao). Anyway, I’m always so anxious for the unknown and scared, so I read reviews, these one were mixed. This place is an amazing detox. I have wicked bad anxiety and I felt so comfortable here. I almost didn’t wanna leave. I only went for detox but the people I met in those 7 days are friends for life. The case workers such as Kim and Mark are amazing people. They work with you. If you act like an asshole you’ll probably have a tougher time. If you show respect you’ll be given respect. The rooms are like a 5 star hotel, showers huge, 2 tv’s for each roommate with private headphones. Like 5 tv’s in different spaces around the building if you don’t wanna isolate in your room. The food was freaking amazing, shout out to the hard working kitchen staff. If they had a restaurant I’d go lol. The detox groups are short and sweet but that’s because most people feel like shit. If it’s nice out, they take you outside to chill, walk, play basketball, cornhole, etc. oh and shoutout to Treasure who was always finding a fun activity for us. They also have an art therapy class which was super fun. As well as reiki and yoga being offered. No other detox I’ve been to has offered stuff like this. Yeah it sucks not having your phone but it’s a time to focus on you. You get to call your loved ones 3 days a week. You really can’t beat that. I’ve been to detox’s where you don’t get to make phone calls. If you isolate in your room here, yeah your gonna have a shitty experience. If you work the program, it’s a great detox. Thank you Haven for taking care of me during my stay there. Hope this review helps someone decide, seriously as someone who gets so nervous to go to new places, so glad I went here. ❤️

Brad Cosgriff
5 months ago
5

Great facility clean staff is amazing and great food would strongly recommend this facility

Anthony Caputo
5 months ago
5

The Haven is a great facility. They treat you with respect and kindness. I am so glad I went there. I now an alcohol free for almost 2 months because of them. Thank you, Haven.

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