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The Haven Detox – New England

1369 Grafton St Worcester, MA 01604
3
Top 10 Rehab In Worcester
Circle check iconClaimed

About The Haven Detox – New England

If you’re looking for help that actually helps you, you’re in the right place. Our proven treatment options for alcohol, drug, and mental health issues are covered by insurance — backed by the highest accreditation in healthcare and hundreds of positive reviews online.

Latest Reviews

Dan
1 month ago on Google
1
Absolutely do not go here or send your loves ones here. This place is a prison not a rehab. Go to Recovery Unplugged in Austin tx or Florida. Your recovery will go backwards in a place like this.
Kayleigh Lavin
1 month ago on Google
5
This is gonna be a lengthy review but hopefully it’ll be helpful to someone. I always read reviews of detox’s before I go to them (sounds horrible, I’ve only been to 3 lmao). Anyway, I’m always so anxious for the unknown and scared, so I read reviews, these one were mixed. This place is an amazing detox. I have wicked bad anxiety and I felt so comfortable here. I almost didn’t wanna leave. I only went for detox but the people I met in those 7 days are friends for life. The case workers such as Kim and Mark are amazing people. They work with you. If you act like an asshole you’ll probably have a tougher time. If you show respect you’ll be given respect. The rooms are like a 5 star hotel, showers huge, 2 tv’s for each roommate with private headphones. Like 5 tv’s in different spaces around the building if you don’t wanna isolate in your room. The food was freaking amazing, shout out to the hard working kitchen staff. If they had a restaurant I’d go lol. The detox groups are short and sweet but that’s because most people feel like shit. If it’s nice out, they take you outside to chill, walk, play basketball, cornhole, etc. oh and shoutout to Treasure who was always finding a fun activity for us. They also have an art therapy class which was super fun. As well as reiki and yoga being offered. No other detox I’ve been to has offered stuff like this. Yeah it sucks not having your phone but it’s a time to focus on you. You get to call your loved ones 3 days a week. You really can’t beat that. I’ve been to detox’s where you don’t get to make phone calls. If you isolate in your room here, yeah your gonna have a shitty experience. If you work the program, it’s a great detox. Thank you Haven for taking care of me during my stay there. Hope this review helps someone decide, seriously as someone who gets so nervous to go to new places, so glad I went here. ❤️
Brad Cosgriff
1 month ago on Google
5
Great facility clean staff is amazing and great food would strongly recommend this facility
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.6 / 10

Location

Accepted Insurance

The Haven Detox – New England works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

24-hour icon24-Hour Clinical Care
Due to various health issues that substance abuse causes, 24-hour clinical care in Massachusetts is often a necessary part of treatment. Individuals may be suffering from infections, illness, or organ damage. Having 24-hour care available ensures that these physical problems are treated along with the psychological effects of addiction. Once individuals complete detox and are medically stable, this intensive level of supervision ends, and the next phase of treatment can begin.
medically-assisted-detox iconMedically Assisted Detox
Medically supervised detox is the process of removing addictive substances from your body and managing the withdrawal symptoms in a medically supervised environment. Typically, this is the first step in the recovery process and lasts an average of 5-7 days, though the length can vary depending on your individual needs. Once your system is cleared of alcohol and drugs, you'll likely transition to an inpatient treatment program for the next phase of your recovery.
inpatient iconInpatient
Inpatient rehab offers robust, hands-on care in a highly structured and supportive environment. The facility provides housing, meals, and round-the-clock supervision, allowing clients to focus exclusively on their recovery. Inpatient treatment typically involves intensive addiction counseling based on CBT, DBT, RBT, motivational interviewing, or other psychotherapeutic approaches. Many inpatient treatment centers also offer life skills training and/or complementary therapies, including meditation, mindfulness, and nutrition counseling.
12-step icon12-Step
Recovery models based on 12 step programs feature extensive peer coaching and emphasize personal growth as a key to sustained sobriety. Regular attendance at 12 step meetings, which are anonymous, free, and available daily, is expected. The 12 steps of recovery are based on spiritual principles and support participants in addressing the root causes of their disease, accept responsibility for their choices, and accept that which is beyond their control. Self-selected sponsors provide one-one-mentoring.
aftercare iconAftercare Support
Rehab aftercare programs offer customized, wraparound support for clients in the maintenance phase of recovery. Many clients enroll in drug rehab immediately after completing intensive inpatient or residential care. Services encompass outpatient treatment but often extend long beyond the completion of a formal recovery program and typically include a variety of medical, mental health, and social service programs. Peer coaching, relapse prevention, 12 step program induction, and related services are commonly available.

Treatments

A person who has alcohol use disorder (alcoholism) builds up a physical tolerance to alcohol. If they try to stop drinking, they experience withdrawal symptoms. Treatment is available for this condition, through alcohol rehab in Massachusetts. Treatment options include AA, detox, counseling, medication, residential programs, and outpatient treatment. Social and family support systems are crucial during and after treatment of any kind.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Mental health services are essential during treatment for drug and alcohol addiction, whether you receive treatment in an inpatient or outpatient setting. While receiving inpatient care, you can expect to have round-the-clock access to mental health therapists and medical staff. Additionally, you will likely receive a number of different therapies and mental health options like individual and group counseling, addiction and relapse prevention education, and coping skills training.

opium iconOpioid Addiction

In Massachusetts, substance abuse treatment programs can help to address addiction and, if relevant, any co-occurring mental health conditions. Programs include outpatient, inpatient, dual-diagnosis, and partial hospitalization. You'll receive therapies like cognitive behavioral therapy, or dialectical behavioral therapy, and sometimes complementary therapies like acupuncture and mindfulness-based therapy. By attending skills training and recovery groups you'll build a strong foundation for your recovery and strengthen your support network, increasing your chances of long-term recovery success.

In Massachusetts, dual-diagnosis addiction treatment programs provide specialized care for individuals with co-occurring substance use disorders and mental health conditions. Levels of care include detox, residential drug and alcohol rehab, and outpatient programs. Each program and level of care includes a comprehensive assessment, individualized treatment plan, and evidence-based therapies, like cognitive behavioral therapy, or dialectical behavioral therapy. You'll also attend recovery support groups, receive family counseling, and beneficial skills training to help you promote your mental health and sustain long-term recovery.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program for men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program for women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Clinical Services

During cognitive behavioral therapy in Massachusetts, clients work with a trained counselor to identify negative thinking patterns and change them. This change in thinking has been shown to lead to changes in behavior to treat substance use and mental health disorders effectively.

eye-movement iconEye Movement Desensitization And Reprocessing

During family therapy, the therapist works with every member of the family unit to understand the role they play in their loved one's addiction. By addressing these patterns, family members learn healthier ways to interact with each other and contribute to a more effective recovery journey for the family member who is addicted.

Four principles are key to motivational interviewing in Massachusetts. First, the therapist offers empathy for the client's feelings and experiences. Second, they encourage the client to believe in themselves and their ability to change. Third, the therapist refrains from imposing their own viewpoints. Lastly, the therapist helps the client identify discrepancies in their circumstances and future goals.

If you are experiencing intense, negative emotions, dialectical behavior therapy can help you learn how to regulate painful emotions and manage the interpersonal situations that generate them. This method is often used during substance use treatment in Massachusetts to help you develop better coping skills and avoid relapse.

Group therapy is a safe space for participants to share their stories and experiences within a confidential and judgment free environment. You have the opportunity to openly discuss your difficulties and create a network of community support that can extend long after group therapy sessions end.

Therapists in Massachusetts offer individual therapy in a confidential setting to help you explore the complex factors that have contributed to your drug addiction. Using a tailored approach, your therapist supports you and utilizes evidence based treatment modalities to help you develop healthier thought patterns and behaviors. This builds a foundation for enduring sobriety.

Trauma therapy addresses the psychological impact of experiencing a traumatic event. You can also experience mental and emotional injury after witnessing a trauma. By identifying what triggers those responses and developing effective coping mechanisms, you can rebuild a sense of safety and trust in your environment.

Amenities

  • basketball iconBasketball court
  • home-setting iconResidential setting
  • recreation iconRecreation room
  • weight iconGym

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

LegitScript has reviewed The Haven Detox – New England as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Massachusetts

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (888) 270-7241
Building icon

1369 Grafton St
Worcester, MA 01604

Rehab in Cities Near Worcester

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Reviews of The Haven Detox – New England

4.7/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.7 (100 reviews)
Dan
1 month ago
1

Absolutely do not go here or send your loves ones here. This place is a prison not a rehab. Go to Recovery Unplugged in Austin tx or Florida. Your recovery will go backwards in a place like this.

Kayleigh Lavin
1 month ago
5

This is gonna be a lengthy review but hopefully it’ll be helpful to someone. I always read reviews of detox’s before I go to them (sounds horrible, I’ve only been to 3 lmao). Anyway, I’m always so anxious for the unknown and scared, so I read reviews, these one were mixed. This place is an amazing detox. I have wicked bad anxiety and I felt so comfortable here. I almost didn’t wanna leave. I only went for detox but the people I met in those 7 days are friends for life. The case workers such as Kim and Mark are amazing people. They work with you. If you act like an asshole you’ll probably have a tougher time. If you show respect you’ll be given respect. The rooms are like a 5 star hotel, showers huge, 2 tv’s for each roommate with private headphones. Like 5 tv’s in different spaces around the building if you don’t wanna isolate in your room. The food was freaking amazing, shout out to the hard working kitchen staff. If they had a restaurant I’d go lol. The detox groups are short and sweet but that’s because most people feel like shit. If it’s nice out, they take you outside to chill, walk, play basketball, cornhole, etc. oh and shoutout to Treasure who was always finding a fun activity for us. They also have an art therapy class which was super fun. As well as reiki and yoga being offered. No other detox I’ve been to has offered stuff like this. Yeah it sucks not having your phone but it’s a time to focus on you. You get to call your loved ones 3 days a week. You really can’t beat that. I’ve been to detox’s where you don’t get to make phone calls. If you isolate in your room here, yeah your gonna have a shitty experience. If you work the program, it’s a great detox. Thank you Haven for taking care of me during my stay there. Hope this review helps someone decide, seriously as someone who gets so nervous to go to new places, so glad I went here. ❤️

Brad Cosgriff
1 month ago
5

Great facility clean staff is amazing and great food would strongly recommend this facility

Anthony Caputo
1 month ago
5

The Haven is a great facility. They treat you with respect and kindness. I am so glad I went there. I now an alcohol free for almost 2 months because of them. Thank you, Haven.

Raj Bhol
1 month ago
5

Very grateful for all the staff. Felt very supportive at the Haven. Huge thanks to the nurses, case manager, therapists, after care team, kitchen staff and everyone at the Haven for making my first time doing inpatient care a pleasant one. You get out what you put in and I learned a lot at the Haven.

Nathan Ouellette
2 months ago
5

Amazing staff, fantastic food and comfy beds! Overall I dint think I could have found a better place! Thank you Haven for changing my life

Chris Pineault
2 months ago
1

I attended and completed the program. After leaving I needed to contact them to sign my TDI form so I could receive payment for being out of work. After an insane amount of calls, emails, messages, texts no one would respond. Finally they did refusing to sign the paperwork.. My family is going to be homeless for their lack of communication and understanding how TDI works.. They pass you from person to person to just get rid of you. Once they receive your insurance money you are no longer worth anything to them! Do t waste your time or money on this scam of a treatment center that prides themselves on stealing and throwing you away!! I’m suing them for malpractice in hopes that no ones goes through the mistreatment and neglect that my family and I went through!!!

Michael Mahuron
2 months ago
5

Excellent staff and overall experience. Safe comfortable place to detox and learn skills for success.

jess
2 months ago
5

Staff was amazing and super helpful. I would trust them again in a heart beat for my recovery.

Yaliris Montanez
2 months ago
5

Gionna Yuhas
3 months ago
5

They exemplify respect, empathy, compassion and do their best to make the clients comfortable

Cameron Carlson
3 months ago
1

I went 2 and a half years ago and I had absolutely zero complaints. I recently just went back and let me tell you, if you want to go to this place for mental health. Don’t. They only have 3 case workers and those poor case workers are insanely over worked. I had a therapist and was seeing her once a week (which is not nearly enough to resolve problems) and she left half way thru my stay and they had no clue she was even my therapist. My 3 week stay I only saw a therapist 2 times when I came to resolve my mental health issues. I did CSS here and it’s either a 14 day stay or a 28. They had me out of there in a week because of my complaints and they clearly did not want me there. I was only in CSS for 7 DAYS!? It just seems like we were more of a paycheck than a patient. I don’t recommend and will never go back if I relapse.

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