Fairbanks Memorial Hospital – Behavioral Health

1650 Cowles street Fairbanks, AK 99701

About Fairbanks Memorial Hospital – Behavioral Health

Their inpatient programs allow clients to focus on their recovery in a highly structured and supportive environment featuring round-the-clock clinical supervision. Clients receive medical and mental health assessments, personalized care planning, and case management. Those undergoing detox may be prescribed FDA-approved medications to ease withdrawal symptoms and prevent potentially serious complications. Clients also engage in intensive individual, group, and family counseling and robust, recovery-focused life skills training addressing topics such as coping, self-care, and relapse prevention.

Their aftercare services enable a complete continuum of care aligned with clients’ evolving needs and may include 12 step program facilitation, step-down support, and referrals for additional medical, mental health, and social service programs.

Fairbanks Memorial Hospital–Behavioral Health contracts with most major insurers, such as Aetna, Beacon, Cigna, Humana, BlueCross BlueShield, United Healthcare, and others. They also accept Tricare, Medicare, and Medicaid. Contact your provider to verify coverage because out of network benefits can vary. Financial assistance is available.

Latest Reviews

Kaelen Howen

3 weeks ago on Google

This is the 2nd hospital I've given birth at. I'm beyond thankful and impressed by the ladies and gentlemen working on the labor and delivery/women's and infants floor. And a big special thank you to Mr Dr.Chalmers, he delivered my baby less than a week ago, I've never went without an epidural or medicine before this time. I could tell they care about each of their patients.

Cory Taylor

3 weeks ago on Google

This hospital has the absolute worst E.R. I've ever experienced in my life hands down and I have been to a bunch of them!! The doctors and staff will treat you like a drug addict straight away..... Expect long waits and rude nurse's and good luck trying to get them to tell you what's wrong.

c4yourself

1 month ago on Google

They let me just sit in the emergency room suffering for hours. Go back up to the desk, turns out they were never going to call my name because they didn't even put me in the computer. Do not come here!

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

5.6 / 10

Gallery

Fairbanks Memorial Hospital - Behavioral Health AK 99701

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff

Scott Bell

President

Joe Faulhaber

Jeff Cook

Immediate Past President

Contact Information

(907) 452-8181

Website

1650 Cowles street
Fairbanks, AK 99701

Get Help Now - 907-917-3168

Reviews of Fairbanks Memorial Hospital – Behavioral Health

2.8/5 (204 reviews)

Google Reviews

2.8 (204 reviews)

3 weeks ago

1 month ago

casey fonoti

Philip B. HARRIS

Fairbanks Memorial did a great job saving my life , and then., I was told we'll come by to check on you , no one called, no one checked in on me, no one came by. Thanks for all the help. You really suck.

Mandy Corinth

2 months ago

Alaska has the worst hospitals ever. Everytime I come to ER they send me back home and symptoms get worse and then I have to come back and do same routine again and the bills add up almost like they strategically do this to make more profit of you. Example my obygyn told me to come to ER ASAP due to miscarriage / symptoms i was having i told her I didnt want to come here due to being traumatized and I dnt trust this hospital but she said i need to go. Tell me why I get here and she wanted to discharge me and said youre not pregnant youre fine. Like what I had to ask for further testing urine tests and ultrasound because im in pain I had miscarriages before this isnt normal I have sharp pains. They need to stop hiring rookies and do mental evaluations as well on nurses etc alotvif them don't care and just there for for a paycheck. 2.8 star review should tell you enough about this place and to make things worse the black chef/cook that made the delicious food and had the hospital smelling delicious doesn't work there anymore like he literally was amazing every food was delicious now u walk in cafeteria and it stinks food looks bad nothing good at all chicken wings are not good at all either. The former cook had them nice and crispy and flavor full they need to hire him back and give him a raise cus the new cook is garbage

Noelle Weight

3 months ago

Lony Reimer

They suck I don't think they are smart an I will not go there again

Amanda Thompson

I have just completed treatment at FMH Wound Care. Because of diabetes, I thought my wound would never heal. From the receptionist to the doctor I was treated with respect and dignity. They not only treated the wound, itself , but their dedication and upbeat attitudes make you want to come to treatment. They found a way to treat my s.stubborn wound.

Response from the owner

Dear Amanda! Thank you so much for your kind words and for taking the time to share your experience. We are truly honored to have been a part of your healing journey. It means the world to us to know that you felt respected, cared for, and encouraged throughout your treatment. Your perseverance, combined with the dedication of our team, made a real difference—and we're thrilled to hear that your wound has healed. We will pass your kind message on to the Wound Care team! Wishing you continued health and wellness!

Jeny Kennedy

I just wanted to share that I had a great experience with Aristotle in the scheduling department. He called to schedule me for my first mammogram and he was so personable and kind. I just really enjoyed the phone call.

Dear Jeny,
Thank you for taking the time to share your experience! We're so glad to hear that Aristotle made such a positive impression during your scheduling call. We believe that kindness and compassion should be part of every step of care—including the very first phone call—and it's wonderful to know that came through. We'll be sure to share your kind words with Aristotle and the team.
Wishing you all the best, and thank you again for your thoughtful review.

Lori Mertes

I had a recent surgery and the pre-op staff was awesome especially Zach. My surgeon Dr. Conley is the best. Dr. Willet for anesthesia is awesome as were the nurses in the OR especially Penny. My experience was just great. I was well cared for

Dear Lori,

Thank you so much for your thoughtful review. We’re thrilled to hear that your experience—from pre-op through surgery—was such a positive one. We’re especially glad to know that Zach, Dr. Conley, Dr. Willet, Penny, and the rest of the team helped you feel well cared for every step of the way.

Your kind words mean a great deal to our staff and will certainly be shared with everyone involved in your care. Wishing you a smooth and speedy recovery, and thank you again for trusting us with your care.

Farrah LaFon

4 months ago

This particular experience was 4 or 5 stars, but I have to give 3 because truthfully there have been incidents over the years I should've reviewed on for 1 star. Today I was pleasantly surprised! My mom has end stage kidney failure and kidney stints to help mitigate blockages that caused it. A couple years in, and yesterday she had an ER visit due to fever, back pain and bad mental fogginess. She was admitted. They told her it's time to give her a tube out of her back because the stints aren't working. It took her days to get these answers, and there was no doctor to consult with. She felt scared and left in the dark. When she was told about the tube, she called me sobbing that her life was over, that shed have a urine drain out of her back and her urinary organs removed. I was heartbroken with her. I asked to speak to someone. Her nurse, Savanna, came in. Savanna was a ray of light - all smiles, eye contact, and realism. She was actually optimistic about the procedure, and cleared up our concerns: 1. This was likely temporary 2. No removal of organs 3. Would eliminate mom's need for stints for now and elevate her quality of life while we found long term ureter solutions 4. As simple as a catheter draining one kidney, easy and quick procedure When mom was still scared and upset, Savanna consoled her and lifted her up - told her how she could decorate the bag or easily hide it, and still live her life! Savanna single handedly elevated this experience! The reason for 3 and not 5 stars - We've had too many visits and dealings to write individual reviews on: Mom's had surgeries bumped which progressed her kidney disease. She had an abdominal exploratory surgery, so severed muscles, and couldn't wipe while admitted. Embarrassed, she called for help. A nurse told her that wasn't her job and gave her cafeteria salad tongs and told her to "figure it out". She had a neck catheter that her own bile visibly got into. When asking nurses to change the dressing and clean it, they scolded her about telling her how to do their jobs. She had to wait for shift change for someone to help. She developed a blood infection from this and had to get antibiotic infusions for a week When she had cervical cancer that spread, the doctor shooting her up with radiation screamed at her for crying because the enema balloon to manipulate organ placement hurt too much to do sometimes. He yelled and decided to do it anyways. This is what led to 3rd degree internal burns on her organs, the ureters disintegrating and requiring stents, the stent replacements being bumped constantly and her kidneys sustaining permanent damage over time resulting in stage 5 kidney disease, and ultimately this nephrostomy tube. She was also required to sign an agreement not to litigate over the radiation incident or they would not continue treatment, and she would've died. Being in charge of my mother's care and my own, I can say outside of this I've seen some instances of good work, but unfortunately I think these workers are worked too hard to give the quality of care deserved by the community, so 3 stars today.

Dear Farrah, thank you for taking the time to share your thoughtful and detailed feedback. We are truly grateful for your kind words about Savanna — it’s heartening to know she was able to provide clarity, comfort, and support during such a difficult time. We’ll be sure to pass your praise along to her and the care team.

We are deeply sorry to hear about the concerns you’ve experienced in the past. While we’re unable to discuss any specific details publicly due to patient privacy regulations (HIPAA), please know that we take your concerns very seriously.

We sincerely want the very best for your mother — her health, safety, and quality of life are extremely important! We encourage you to reach out directly to our Patient Experience Team at PatientExperience@FoundationHealth.org so we can listen more fully, learn from your experiences, and work to ensure your family feels supported and respected every step of the way.

Thank you again for your feedback, and for giving us the opportunity to grow and improve.

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