800-784-1361
The front desk worker, Somone, is exceptionally rude. I was 'accidentally disconnected' yet never called back numerous times. Somone struggles to talk to people with respect. She gets in no hurry to get things done even if you need them by a certain deadline and gave her not ...
About Genesis…A New Beginning
Genesis…A New Beginning began as a small office in November 2003. Today they have multiple locations, including this one in Concord, North Carolina. Here, they provide in person and telehealth services for individuals, groups, and family sessions. They offer mental health counseling and addiction counseling, recognizing the necessity of approaching both simultaneously for greater success.
Mental health counseling can include addressing depression, anxiety, trauma, grief and post-traumatic stress disorder. They offer substance use disorder treatment as well as addiction counseling for gambling and shopping. Your comprehensive program will include a relapse prevention program to support your recovery journey in the community.
They also address female victims of violence and use Christian based counseling. Their treatment approaches include evidence-based approaches like cognitive behavioral therapy and trauma focused cognitive behavioral therapy to help clients work through any psychological trauma they may be facing.
Most of the therapists are credentialed by Aetna, Blue Cross Blue Shield, and Medicaid. They also offer private pay and self-pay rates and will not disclose confidential information outside of legal and ethical guidelines when they’re working with the criminal justice system or if you have other legal concerns.
Latest Reviews
I have been with Genesis for over a year and absolutely LOVE every thing about them! I’ll start with scheduling. Once on the schedule, I am able to keep the same appointment day and time every week so I don’t forget it. If I ever have to miss or reschedule, no problem. I am able to call and speak with someone directly or leave a message and my calls are always returned promptly. This is due to the wonderful ladies in the Salisbury office, Stacy and Kacie! These two stay on top of things and if ever I miss an appointment without calling first, they call to check on me to make sure things are okay. They both make need very comfortable and I can tell that they truly care about me and my family. I can’t give them enough praise!!!
My therapist, Tal’ Meshia, has been a god send! I, honestly and truly, don’t know what I would do without her! She has been a blessing and has taught me so much about myself and has helped me heal in so many ways. Not just myself but my mother and seven year old daughter look forward to seeing her every week, as well!!
I can’t sing enough praise about Genesis! I can honestly say that I have had zero complaints in over a year with them and I look forward to each visit! Thank you ladies for showing me and my family that you really do care about us! It means so very much!!!
where should I start? Been working with Megan for a year already. Being a disabled vet many of us having trust issues with talking with complete strangers & Megan made it comfortable since day 1 since. Thank you Megan so much for getting me thru everything & helping me learn so much that I didnt know mentally fighting my PTSD!!
Elizabeth Vargas was excellent and professional. She made me feel comfortable right away and brought a calm, thoughtful presence to our sessions. I highly recommend her to anyone looking for quality care and a supportive environment.
Response from the owner1 week ago
Thank you Henry for your review. We are so thankful for clinicians like Elizabeth and also for your beautiful review. Thanks for trusting Genesis with your needs. 
Rehab Score
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6.3 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Intensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Aftercare Support
Rehab aftercare programs offer a complete continuum of care for clients in the maintenance phase of recovery and are predicated on the idea that addiction disease is a chronic condition prone to relapse and warranting continuing care. Clients collaborate with their care team and case manager to access the specific rehab aftercare services they need to promote their sustained sobriety. Peer coaching, relapse prevention services, career counseling, and 12 step program induction are common in these programs.
12-Step
12 step programs are based on a model of life-long recovery and are rooted in peer support and spiritual development. Regular attendance at 12 step meetings is the cornerstone of treatment, as is the selection of a peer sponsor to guide participants through the steps of recovery. These steps are based on non-denominational spiritual principles and are designed to foster self-awareness, forgiveness, acceptance, and accountability. Specialized programs are widely available, including programs for teens, seniors, and families.
Intervention Services
Intervention services can provide customized interventions tailored to the needs of the individual and family. An intervention specialist can design and conduct a drug intervention in North Carolina that encourages the individual to enter treatment in a non-coercive manner. The specialist will meet with the family to plan the intervention, then provide expert insights to guide the process and appropriate follow-up care.
Medically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Counseling that applies dialectical behavior therapy teaches you coping skills to apply to your daily life. The focus is on intense emotions and developing coping mechanisms to manage them. Therapy sessions are a series of teaching lessons that help you develop these coping skills.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Amenities
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Residential Setting
Staff
Donna Wise
Co-Founder & Senior Officer
Terry Wise
Co-Founder & Senior Officer
Daphne Houghton
VP of Operations
Mary Jane McGill
Clinical Director
Contact Information
245 Le Phillip Ct NE
Concord, NC 28025
Get Help Now - 910-260-4665
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Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Courtney Myers, MS
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