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Haymarket Center – McDermott Center Central Intake

120 N. Sangamon Street
Chicago, IL 60607
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Haymarket Center IL 60085

About Haymarket Center – McDermott Center Central Intake

Haymarket Center – McDermott Center Central Intake provides comprehensive care in Chicago, Illinois, to individuals seeking help with substance use disorders and co-occurring mental health conditions. The center serves as a vital entry point for immediate assistance. They will ensure that you receive the proper assessment and treatment needed.

Intake and Treatment Plan

A thorough assessment will be done at your intake. You provide details so that their staff can understand your medical, social and family history.
This holistic approach will allow their team to create a personalized treatment plan that addresses your unique needs. I like that they provide a supportive environment where you will feel heard and understood.

Detox and Residential Care

If you need immediate medical attention due to withdrawal symptoms, they offer detoxification services in a medically monitored unit. You will receive round the clock care and supervision to manage withdrawal symptoms safely and effectively.

The Center also provides residential treatment programs that are tailored to different populations. I like that men and women will have access to gender specific treatment units.

They also have specialized programs for pregnant women and mothers. Mothers will be able to stay with their children under the age of five.

Nearby Attractions and Sober Activities

There are some fun things to do near the center. The Randolph Street Market is an antique market. It offers collectibles, vintage clothing and furniture.

Union Park is a great option if you want to grab a bite to eat and have a picnic. If art is more to your preference, then you would like the National Museum of Mexican Art. It showcases Mexican art and culture.

Similar Rehab Centers

Fact checked and written by:
Jenise Alvarez
Edited by:
Kerry Nenn, BSW

Facility Overview

Bed icon 16
Number of Available Beds

Latest Reviews

Michael Crane
4 weeks ago on Google
1
If my counselor wasn't so nice I would have left the same day.
Response from the owner2 weeks ago
Hi Michael,

We value your comment and are committed to improving our patient experience; every comment is reviewed closely. In compliance with privacy regulations, we cannot discuss specific details in this setting. Please contact our VP of Operations at 312-226-7984, ext 331.
Margaret OBrien
1 month ago on Google
1
There is no reason to waste time complaining to google reviews. I reported this hole to the Illinois Department of Human Relations for the horrid treatment I experienced at Haymarket. I self checked in for treatment. My insurance covered the cost. I never heard of anyone using their insurance to check into prison. Wait! Prisoners get better treatment than this place. Also, the nasty, mystery food served is Aramark. They are contracted with cook county jail. I did not deserve this! I wanted help with substance. I did not want street people fighting and men who called themselves woman who resided in my unit touching me inappropriately. I had to sleep with the lights on. I got injured when two women got into a fight next to me. The staff had no education and talked down at me or at me. They were from the street too. I am so embarrassed to say I stayed at Haymarket!
Michelle Budniak
3 months ago on Google
1
Final edit. I'm putting the lessons I learned for any clients who receive similar treatment to my brother. You have rights and Haymarket won't tell you about them. But you matter and deserve to get the treatment they claim to offer in their marketing materials. Don't ever give up 🙏 1) if you enter Haymarket, the first thing you need to do is ask for the Release of Information form (they call it ROI) and have somebody you trust authorized to receive info about your care. You have a federal right to demand this. They will tell you HIPAA won't allow this, or that you have to have your trusted person fax it to a number that is off the hook and can't receive a fax. That's why it must be done at the time of admission. They know their clients don't have the bandwidth to call them out when they violate rights, and they don't want you to have somebody else who can on the outside. 2) if you are on medicaid and you are compliant with the program, they cannot ever tell you that "your insurance stopped paying". That's a lie, medicaid in Illinois does not cut you off after a certain number of days if you are assessed and have a need to stay. State law and federal parity law forbids this. They may need to request re authorization from medicaid, that happens at about 21 days in. They seem to rarely do this, since it's easier to lie. But they are trying to trick you into self discharge. This is a violation of your patient rights to informed consent. 3) If medicaid says no to reauthorization of continued inpatient treatment, you have the right to appeal with your medicaid provider and the state of Illinois. That's two separate appeals. They are supposed to inform you of your appeal rights in writing when they discharge you, but they don't. So I am informing you. 4) Their goal appears to be to get clients with opioid use disorder on methadone so they can discharge early and shop you out to an affiliate provider, to get those sweet recurring, low effort reimbursements to medicaid. You don't have to go that route if you don't want to and they can't discharge you for that. You are entitled to whatever treatment they are offering, not just MAT. Their desire to cycle new patients as rapidly as possible is to maximize medicaid reimbursement, and they cannot make clinical decisions for you based on these external funding factors. It's unethical and illegal. 5) The vp of operations replies to reviews here, he drops a phone number with an extension that goes nowhere. Just Google "VP of Operations Haymarket Center" and his email will pop somewhere in the results. That's how I finally got a hold of him. Summary of what they did to my brother is they had authorized inpatient treatment with medicaid until Sept 10. They told him the powers that be said he had to go on Sept 5. He was going to be homeless. He asked if there was any way he could stay and they changed their story and said "insurance won't pay past the 5th". This is a lie I confirmed w/ medicaid. I got involved, and VP of operations strung me along with fake phone numbers and a need to fill out a ROI form for a week, which could only be faxed to a non functional fax number before they would do anything to fix this. All i wanted was for them to help my brother as they seemed to acknowledge a mistake had been made. But they did nothing. My husband finally found a bed at sober living house we really can't afford after calling 2 people he knew from uptown in the 90s. So they are doing less than that. Haymarket promises that anybody can fully pursue all the various programs and resources they offer, regardless of the ability to pay. That's not true for anything besides their outpatient methadone provider services. They will lie to boot you from residential treatment at about 21 days. I'll be praying for Father Mac's soul tonight, I imagine he's rolling in the grave at what these freaks have done to his life's work.
Response from the owner2 weeks ago
Michelle - many of the details your brother reported to you do not align with our practices or policies. We would be glad to talk to you and investigate further. If you would like, please call our vice president of operations, Jeffrey Collord, at 312-226-7984 ext 331.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Haymarket Center – McDermott Center Central Intake works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

OP services are designed to treat the individual’s level of severity and help the individual achieve permanent changes in their substance use and mental health behaviors. Clinically-managed interventions are directed by certified treatment professionals trained in gender-responsive and culturally sensitive treatment services, to address patient’s individualized needs to develop and apply recovery skills in their daily lives. They provide specialized services for Department of Children and Family Services (DCFS) involved individuals.

The Men’s Residential Rehab is a 24-bed substance use disorder treatment program. The Women’s Residential Rehab is a 16-bed substance use disorder treatment program. The goal of the program is to provide clinically-managed interventions directed by certified treatment professionals trained in gender responsive and culturally sensitive treatment services, to address client’s individualized needs as well as develop recovery skills. By providing a trauma informed environment clients will learn to overcome barriers to recovery and problems that precipitate relapse. Treatment facilitates successful reintegration into the general community through the following:

IOP focuses on assisting patients to develop skills to regain stability in their lives and to build a foundation based on recovery within the real world environment. Clinically-managed interventions are directed by certified treatment professionals trained in gender-responsive and culturally sensitive treatment services, to address patient’s individualized needs to develop and apply recovery skills in their daily lives. They provide specialized services for Department of Children and Family Services (DCFS) involved individuals. Hours of operation are Monday through Friday 9 am – 8 pm.

Rehab aftercare programs provide a full continuum of care for clients who are exiting inpatient treatment. Though outpatient care is often considered an element of drug rehab aftercare, services typically continue for the remainder of the clients' life and long after formal treatment is completed. Clients work with their case managers and care team to formulate a customized portfolio of medical, mental health, and social service resources designed to evolve as the client's needs change.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Haymarket Center will provide an 8 bed Therapeutic Community (TC), Recovery Home program for women referred by the Cook County Sheriff’s Women’s Justice Programs (SWJP). The program will extend the continuity of care that Haymarket already provides through its Project COPE Program (Community Outreach Program Enhancement). Project COPE was designed to serve women identified by SWJP and the Cook County Sheriff’s Police Department vice Unit as victims of human trafficking and/or prostitution. The goal of this program is to provide a structured Therapeutic Community (TC), short-term, sober living environment for women with a history of human trafficking and/or prostitution. The women will learn to function independently and begin to lay the groundwork for a successful re-integration into the society.

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The Medically Monitored Men's Detoxification Program is a 16-bed unit managed 24-Hours a day by medical staff. The Medically Monitored Women's Detoxification Program is a 16-bed unit managed 24-Hours a day by medical staff. The criteria for admission to this adult withdrawal management program are recent use or intoxication. The goal is to safely manage the client’s withdrawal symptoms with the help of medical intervention services (eg Buprenorphine, Librium).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. Established in the year 2002, The Family Enrichment Center (FEC) is the Employment & Training Program within Haymarket Center. Renamed Ann F. Baum Family Enrichment Center in 2005, the Program provides services to individuals with employment barriers and who also require assistance with launching a career or returning to the workforce as tax paying citizens.

Without nutritional balance, you can't achieve overall health. Nutrition therapy restores this balance by providing healthy meals and teaching you how to choose foods that support recovery. It is an important part of most rehab programs in Illinois.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Dr. Dan Lustig

President & CEO

Kenyatta Cathey

Chief Clinical Officer

Jeffrey Collord

VP of Operations

Robert Edstrom

CFO

Sarah English

VP of Development

Jesse Taylor

VP of Facility & Business Services

Michael Baldinger

Medical Director

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

LegitScript has reviewed Haymarket Center – McDermott Center Central Intake as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

Contact Information

Building icon

120 N. Sangamon Street
Chicago, IL 60607

Reviews of Haymarket Center – McDermott Center Central Intake

3.21/5 (147 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2108843537415 (147 reviews)
Michael Crane
4 weeks ago
1

If my counselor wasn't so nice I would have left the same day.

Response from the owner
Hi Michael,

We value your comment and are committed to improving our patient experience; every comment is reviewed closely. In compliance with privacy regulations, we cannot discuss specific details in this setting. Please contact our VP of Operations at 312-226-7984, ext 331.
Margaret OBrien
1 month ago
1

There is no reason to waste time complaining to google reviews. I reported this hole to the Illinois Department of Human Relations for the horrid treatment I experienced at Haymarket. I self checked in for treatment. My insurance covered the cost. I never heard of anyone using their insurance to check into prison. Wait! Prisoners get better treatment than this place. Also, the nasty, mystery food served is Aramark. They are contracted with cook county jail. I did not deserve this! I wanted help with substance. I did not want street people fighting and men who called themselves woman who resided in my unit touching me inappropriately. I had to sleep with the lights on. I got injured when two women got into a fight next to me. The staff had no education and talked down at me or at me. They were from the street too. I am so embarrassed to say I stayed at Haymarket!

Greg Vanderleer
2 months ago
3

Michelle Budniak
3 months ago
1

Final edit. I'm putting the lessons I learned for any clients who receive similar treatment to my brother. You have rights and Haymarket won't tell you about them. But you matter and deserve to get the treatment they claim to offer in their marketing materials. Don't ever give up 🙏 1) if you enter Haymarket, the first thing you need to do is ask for the Release of Information form (they call it ROI) and have somebody you trust authorized to receive info about your care. You have a federal right to demand this. They will tell you HIPAA won't allow this, or that you have to have your trusted person fax it to a number that is off the hook and can't receive a fax. That's why it must be done at the time of admission. They know their clients don't have the bandwidth to call them out when they violate rights, and they don't want you to have somebody else who can on the outside. 2) if you are on medicaid and you are compliant with the program, they cannot ever tell you that "your insurance stopped paying". That's a lie, medicaid in Illinois does not cut you off after a certain number of days if you are assessed and have a need to stay. State law and federal parity law forbids this. They may need to request re authorization from medicaid, that happens at about 21 days in. They seem to rarely do this, since it's easier to lie. But they are trying to trick you into self discharge. This is a violation of your patient rights to informed consent. 3) If medicaid says no to reauthorization of continued inpatient treatment, you have the right to appeal with your medicaid provider and the state of Illinois. That's two separate appeals. They are supposed to inform you of your appeal rights in writing when they discharge you, but they don't. So I am informing you. 4) Their goal appears to be to get clients with opioid use disorder on methadone so they can discharge early and shop you out to an affiliate provider, to get those sweet recurring, low effort reimbursements to medicaid. You don't have to go that route if you don't want to and they can't discharge you for that. You are entitled to whatever treatment they are offering, not just MAT. Their desire to cycle new patients as rapidly as possible is to maximize medicaid reimbursement, and they cannot make clinical decisions for you based on these external funding factors. It's unethical and illegal. 5) The vp of operations replies to reviews here, he drops a phone number with an extension that goes nowhere. Just Google "VP of Operations Haymarket Center" and his email will pop somewhere in the results. That's how I finally got a hold of him. Summary of what they did to my brother is they had authorized inpatient treatment with medicaid until Sept 10. They told him the powers that be said he had to go on Sept 5. He was going to be homeless. He asked if there was any way he could stay and they changed their story and said "insurance won't pay past the 5th". This is a lie I confirmed w/ medicaid. I got involved, and VP of operations strung me along with fake phone numbers and a need to fill out a ROI form for a week, which could only be faxed to a non functional fax number before they would do anything to fix this. All i wanted was for them to help my brother as they seemed to acknowledge a mistake had been made. But they did nothing. My husband finally found a bed at sober living house we really can't afford after calling 2 people he knew from uptown in the 90s. So they are doing less than that. Haymarket promises that anybody can fully pursue all the various programs and resources they offer, regardless of the ability to pay. That's not true for anything besides their outpatient methadone provider services. They will lie to boot you from residential treatment at about 21 days. I'll be praying for Father Mac's soul tonight, I imagine he's rolling in the grave at what these freaks have done to his life's work.

Response from the owner
Michelle - many of the details your brother reported to you do not align with our practices or policies. We would be glad to talk to you and investigate further. If you would like, please call our vice president of operations, Jeffrey Collord, at 312-226-7984 ext 331.
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