Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Hill Crest Behavioral Health Services

6869 5th Avenue South Birmingham, AL 35212
Claim Profile
Hill Crest Behavioral Health Services AL 35212

About Hill Crest Behavioral Health Services

Their inpatient programs are designed for those who need a high level of supervision and support. This includes folks who are in early recovery or at risk from a relapse. These treatments can include individual, group and family counseling and classes to learn new life skills. You’ll find better ways to vent your stress and anger without resorting to drugs.

The adolescent program is for 12-18 year olds. You’ll stay for 8-12 months and engage in an array of therapy, coping strategies, and family meetings. Special programs include art, music, and creative therapy so you’ll be able to express yourself in your own way. Your parents will get tips on how they can resolve conflict and help you reach your goals. Support groups are also available.

You might also attend school. Their Higdon Hill campus is accredited and is for teens ages 12-19. It has state testing programs, a full curriculum, and meets all state requirements for courses and teachers. After school, you’ll hang out in the Group Home, which has structured support for kids who need extra care. There will be group meetings, counseling, and therapy to help you at home, in school, and with your peers.

Latest Reviews

Charles Washington
1 week ago on Google
5
MHT Tyrese of The Adult Psychiatric Intensive Care Unit is an Awesome an Outstanding Employee He knows his Job, He's always on time He Loves His Job and He does it from the Heart TYRESE DOSEN'T EVEN MILK THE TIME CLOCK DURING MY INPATIENT CONFINEMENT FROM 08/04-08/28/2025 HE WASALWAYS AT WORK ON TIME READY TO ASSIST THE PATIENTS IM CHARLES WASHINGTON RET. DAV/PRM E-3 USMC PROMOTE TYRESE AKA BABY BOY FROM COLUMBUS MISSISSIPPI OF PICU HE LOVES WHAT HE DO AND HE ISN'T ANY FOR THE MONEY HE HAS A GOOD BACKGROUND AND IF HE DOESN'T GET A RAISE OR CERTIFICATE OF GRATITUDE AND EXCELLENT SERVICE
Response from the owner1 week ago
Thank you for taking the time to give our staff a shout-out! Hearing kind words and sentiments such as these are always so meaningful. We will be sure to forward your positive messages along to our team. Take care, and we hope you are well!
Terrell Nettles
2 weeks ago on Google
1
Called this place for emergency mental health assistance, the front desk lady answers the phone rudely for no reason, I ask for a little assistance.. all I get is smart aleck saying we don’t do that here!! If you don’t have the proper attitude you shouldn’t be working in a mental health setting.. I came looking for help cause I really need it .
Response from the owner1 week ago
Thank you for taking the time to review us. Please visit http://www.hillcrestbhs.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
Anna Katherine Haynes
2 weeks ago on Google
5
Love them! Treated us like family ❤️ Arika and Jessica were awesome!
Response from the owner1 week ago
Thank you for your kind words! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.2 / 10

Accepted Insurance

Hill Crest Behavioral Health Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
teen-program thumbnail image

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Recreational therapy in Alabama integrates sports, art, and outdoor adventures into drug and alcohol addiction treatment. This promotes physical, mental, and emotional health alongside improving social skills, offering a holistic approach to sobriety. Recreational therapy can help you rebuild your life within a supportive and engaging environment.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • weight iconGym
  • recreation iconRecreation Room

Staff & Accreditations

Staff

Ballard Sheppard

CEO

Sharon Broady

Director of Admissions

Kimberly Merriweather

Director of Health Information Management

Sharon Pearson

Director of Education

Kim Davis Morrow

Business Office Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

6869 5th Avenue South
Birmingham, AL 35212

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Birmingham

Left arrow icon Back to AL

Reviews of Hill Crest Behavioral Health Services

2.09/5 (210 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
47
4
5
3
6
2
8
1
145

Reviews

1

This institution harms children more than they help them. The staff is completely horrible, they treat children like criminals. I don't know how they are permitted to operate in this day and age.

Reviewed on 3/1/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1 (209 reviews)
Charles Washington
1 week ago
5

MHT Tyrese of The Adult Psychiatric Intensive Care Unit is an Awesome an Outstanding Employee He knows his Job, He's always on time He Loves His Job and He does it from the Heart TYRESE DOSEN'T EVEN MILK THE TIME CLOCK DURING MY INPATIENT CONFINEMENT FROM 08/04-08/28/2025 HE WASALWAYS AT WORK ON TIME READY TO ASSIST THE PATIENTS IM CHARLES WASHINGTON RET. DAV/PRM E-3 USMC PROMOTE TYRESE AKA BABY BOY FROM COLUMBUS MISSISSIPPI OF PICU HE LOVES WHAT HE DO AND HE ISN'T ANY FOR THE MONEY HE HAS A GOOD BACKGROUND AND IF HE DOESN'T GET A RAISE OR CERTIFICATE OF GRATITUDE AND EXCELLENT SERVICE

Response from the owner
Thank you for taking the time to give our staff a shout-out! Hearing kind words and sentiments such as these are always so meaningful. We will be sure to forward your positive messages along to our team. Take care, and we hope you are well!
Terrell Nettles
2 weeks ago
1

Called this place for emergency mental health assistance, the front desk lady answers the phone rudely for no reason, I ask for a little assistance.. all I get is smart aleck saying we don’t do that here!! If you don’t have the proper attitude you shouldn’t be working in a mental health setting.. I came looking for help cause I really need it .

Response from the owner
Thank you for taking the time to review us. Please visit http://www.hillcrestbhs.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
Anna Katherine Haynes
2 weeks ago
5

Love them! Treated us like family ❤️ Arika and Jessica were awesome!

Response from the owner
Thank you for your kind words! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!
Hannah Hartley
1 month ago
1

Response from the owner
Hello, Hannah. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.hillcrestbhs.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Kau Youn
1 month ago
5

Mia
1 month ago
1

came here when i was 12 and 13 and was treated horribly. staff were very disrespectful to me. i once wrote a grievance on a staff and she took it from the box and read it. later that day after lunch she yelled at me in front of everyone. they don’t actually listen to you. i think there was only one council that actually listen. (i can not remember her name) they accused me of dating every time i became friends with a male patient. this place made everything worse. after i went here the last time i immediately tried to overdose when i got home. i’ve been to 1 other hospital and i got help. i would not recommended sending your child here at all!

Response from the owner
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.hillcrestbhs.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Steven Starling
1 month ago
5

I was there when I was 16. The place was boring sometimes but some of the staff and the teachers, especially Mr Andrew Hill, tried to do everything they could to help. Some of the staff were abusing their authority by restraining anyone they didn't like tho they got fired every time. I'm 19 now and still communicate with Hillcrest every now and then

Response from the owner
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://hillcrestbhs.com/contact-us/. We hope to hear from you soon.
Juwan Bailey
1 month ago
5

FMOS00200229-86015-AFFIANT

TROY REED
1 month ago
2

Well no one ever contacted me or my nephew about my brother. He was there from the 3rd to 17th. We call but no one called us to let us know the code or give us any information about his progress. He called to let us know he was being released. He does not appear to be any better.

Response from the owner
Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your brother’s concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your brother to reach out to us directly by visiting http://www.hillcrestbhs.com/contact-us/. Again, thank you.
Shay Smith
1 month ago
5

Special victim unit

Response from the owner
Thank you for taking the time to review us. Please visit https://hillcrestbhs.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
Bre McDowell
1 month ago
3

I came to hill crest last year and stayed for a week and it was good for the most part the only problems were one of the other girls in my unit was talking about harming herself and some of the nurses didn’t believe her or listen and it was time for bed and showers so we went to our rooms and we heard the girl in the shower coughing and it turns out she got a screw from her bed frame and swallowed it but other than that my stay was pretty good you just felt pretty bored most the time and kinda felt like you had no freedom Mr.R is one of the nurses there and he made my stay more tolerable and made me feel comfortable and most at home the nurses there are pretty nice and caring for the most part I loved them all but when it came to us kids arguing they didn’t really do anything but other than that my stay was pretty good and if I had to I would choose to go back to hill crest

Response from the owner
Thank you for your review and for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting https://hillcrestbhs.com/contact-us/. We hope to hear from you soon.
Shannon Bradt
2 months ago
1

Response from the owner
Hello, Shannon. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.hillcrestbhs.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Hill Crest Behavioral Health Services

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Turning Point Foundation
Thorsby, AL (205) 646-3650

Turning Point Foundation

Turning Point Foundation is a non-profit recovery center offering a faith-ba... read more.
The Bridge
Foley, AL (251) 472-9855

The Bridge

The Bridge is an outpatient facility that offers treatment for male and fema... read more.
MedMark Treatment Centers Dothan
Newton, AL (334) 360-9202

MedMark Treatment Centers Dothan

MedMark Treatment Centers is an outpatient clinic that treats prescription p... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline