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Laurel Heights Hospital

934 Briarcliff Road NE Atlanta, GA 30306
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Laurel Heights Hospital GA 30306

About Laurel Heights Hospital

Laurel Heights Hospital, located in Atlanta, Georgia is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Laurel Heights Hospital include age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Laurel Heights Hospital will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers.

Laurel Heights Hospital has received accreditations from The Joint Commission.

Facility Overview

Bed icon 112
Number of Available Beds
Calendar icon 91+
Avg Length of Stay in Days

Latest Reviews

Connor Buckalew
2 months ago on Google
1
Genuinely the worst experience of my life. No mental health facility is a fun place to be as a patient, but this facility truly was awful. I was present while 2 other patients escaped and were unaccounted for for 3 days.I broke my hand while in care (my fault) and was told I would need to go back to the ER to have the cast remade when the swelling reduced. I was never brought back. I was denied access to the nursing station for my pain medications by the staff on the ward if it was not convenient for them.Mr. Kujo (I believe that was his name) was adamant that "black people cannot be racist or perpetuate racism" and by proxy that it was okay if I was discriminated against because I'm white. (Thankfully my peers were respectful enough not to do this to me)Staff were inconsistent about who they enforced bedtime rules for. At one point someone was up for an hour and a half past lights out, standing in the doorway yelling, and the response was to either ignore him or yell back. There are flashing lights outside the rooms connected to motion sensors in the rooms, and I was YELLED at to stop moving (restless leg syndrome) because it went off, but another child was yelling and conversing openly with staff at the same time.Staff members routinely listened to my calls home and scolded me if I said anything they didn't like/agree with.Meals were Inadequate and seconds were rarely provided, and we were "prohibited" from trading or giving food away, citing concerns of grooming. It still happened, but only if staff liked you. In the same breath they cited these concerns, they would turn around and gift candy to patients.I will be the first to admit I was no angel. I was there for a reason. But the way they treated us as children is inexcusable. It was unprofessional to the the least, and unethical much of the time. They routinely lied to my parents of they communicated at all. Please, for the sake of your children- DO NOT send them here.
Elliot
2 months ago on Google
1
I would rate lower if i could. Staff were physically and mentally abusive
Response from the owner2 months ago
Hello, Elliot. We appreciate that you took the time to review us. For us to be more helpful, we would like to learn additional details about what led to this review. Please visit https://laurelheightshospital.com/contact-us/ and provide us with your contact information so we can reach out to you and work toward a resolution. We hope to hear from you soon.
Laquanda Williams
2 months ago on Google
5
So far I have to say the staff has been able to answer the phone and put my mind at ease about my 14 year old daughter being transported. All documents were sent over via email and I was able to sign with no problems. I spoke with Alanni who was very articulate and energetic over the phone, she answered every question I had concerning visitation, program rules, and what to expect when my daughter arrives. The amount of knowledge and consistent reassurance of the program being offered for my daughter s treatment was Amazing. I have to say Alanni definitely calmed my nerves about the program.
Response from the owner1 month ago
Hi, Laquanda. Thank you for taking the time to leave us such positive feedback. We greatly value your kind words and will be sure to pass this along to our team. Thank you again and have a great day!
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.2 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Adewale Okeleji, MD

Medical Director

Corey Jackson

CEO

Saundra Newsum

HR Director

Mary Moore

Director of Risk Management & Quality Improvement

Christi Mcleod, LMSW

Admissions Director

Marya Marcum-Jones, EdS

Director of Education/Principal

Petruska Bryant-Levert

Therapeutic Foster Care Director

Sonya Rice, MBA

Business Development Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (404) 888-7860
Building icon

934 Briarcliff Road NE
Atlanta, GA 30306

Rehab in Cities Near Atlanta

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Reviews of Laurel Heights Hospital

2.43/5 (101 reviews)
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Staff
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Amenities
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Meals
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Cleanliness
5
58
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Reviews

5

The staff is composed of wonderful people, who understand what you have gone through and what you will go through. They had a life like us addicts and now they have a new life of their own

Reviewed on 12/18/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (100 reviews)
Chad Dow
1 week ago
3

Laurel Heights as an institution itself is hit or miss with the services. Dr. Adams was a great asset to our family. He has worked tirelessly to help and support when situations arrived. We were truly grateful for all that he has done for us.

Response from the ownerInvalid relative date format:
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://laurelheightshospital.com/contact-us/. We hope to hear from you soon.
Jax
2 weeks ago
5

Ms.nadajah, ms.dee, Ms. Rachel, ms.trina, ms.najah, ms.stephanie, Mr. Brandon (the tall one), ms.evelyn, ms. Jayla, mr.troy, ms.maria, ms.miki, ms.teah (Cafe staff), and other ms.teah deserve a raise because they were honestly the best staff LHH has as of right now. They made my time there so much easier than I thought it was gonna be. They put upwith so much and still go out of their way to give us our needs. I couldn't have asked for better staff myself. LHH overall is a pretty good hospital but it does have arrears it could improve on but definitely one I would recommend. I was only their for maybe about 3-4 months but time flew by when I was there. If I had to go again I'd come to LHH but I'm definitely staying out of mental hospitals for a while!

Response from the ownerInvalid relative date format:
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://laurelheightshospital.com/contact-us/. We hope to hear from you soon.
Shan W.
4 weeks ago
5

When it comes to mental health facilities, you often hear more horror stories than anything else. But my experience at Laurel Heights Hospital was the complete opposite — and that is 100% because of Mr. Jaron. First and foremost, Laurel Heights was the only hospital where we saw real progress with my son’s mental health. It was the first time we saw actual change — they were able to get his medication right, and he met some truly supportive people while he was there. But one person stood out more than anyone else: Jaron. From the very beginning, Jaron went above and beyond for our family. His communication was phenomenal — consistent, clear, and always honest. If he said he was going to do something, he did it. In a system where follow-through is often lacking, Jaron stood out as someone we could depend on. But what really sets him apart is that you can tell this is more than a job for him. He genuinely cares about the kids, and it shows in everything he does. You don’t come across people like that often. You could tell he took his job seriously, not just as a duty, but as a calling. Jaron is a rare gem in a field that needs more people like him. Because of Jaron, our experience at Laurel Heights was not only positive — it was transformational. We are forever grateful. He deserves all the recognition in the world.

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We’re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/LaurelHeightsHospital. Thank you again for sharing your thoughtful comments with us.
Regina DelaRosa
1 month ago
5

Jaron was one of the most important contact we were able to have while my grand son was at this facility. It was such a comfort to know his well being was being looked after during his stay there. It was a long 7 months but we were able to speak to Jaron on many occasions. If we asked questions and needed to talk to Jaron he would always get back to us if he wasn’t there at the time. When doing our family session he would keep my grandson on task and hold him accountable if there was a problem. Jaron was very knowledgeable about what needed to be addressed and encouragement when we felt discouraged. We feel very blessed that we were able to have Jargon working with us. Knowing we could reach out to him has helped our family more than we can express.

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your feedback with us! Kind words such as these are held very dear to our hearts, so we will be sure to pass your comments along. We hope you and your grandson are doing well, and thank you again!
Kimberly Jones
1 month ago
1

From day 1 we had an issue but unfortunately I couldn't do much for the first 3 days my child was there. There was no communication as to when my 12 year old got there to little to no communication for the next 3 days. I called none stop and finally got her released on the 3rd day. If your child is struggle find somewhere else this isn't the place. When it comes down to billing. Her bill is paid in full and they still keep charging me and I've called twice and was told I'd get a refund but still yet to see that. This place is as shady as they come.

Response from the ownerInvalid relative date format:
Thank you for the review, Kimberly. We would like to work with you directly about your feedback. Could you please visit us at http://www.laurelheightshospital.com/contact-us to provide us with your contact information so we can reach out to you? Thank you.
Damien Gilgore
1 month ago
4

So I was a patient at this place for about 6 months. If I remember correctly I arrived on may 26th or may 27th 2024 and I discharged on November 7th 2024. This place honestly wasn’t that bad, none of the staff were really mean or rude and if it was coming off that way it was only out of love. The food was OK.. it wasn’t the BEST food I had but it was ok. I had a very good reputation while I was there and got along with pretty much everyone. The staff I’d like to say that deserve more attention if they still work there are: Taylor Simone who is my favorite staff of all time, Mr.Mike (you know who im talking about I just don’t know his last name but he has really long dreads and he’s short 😂), Mr,Jabari, Mrs Gabby (I also don’t know her last name but she gave me sour patch kids once or twice including before I discharged), Mr,Tristen (who probably doesn’t work at laurel heights anymore but im pretty sure he’s from New York or something like that), The old gym teacher who retired kind of, Mr.Shanon, Mr.Torrel who was our REC therapist or whatever it’s called, Mr, Marquis who was a really kind and helpful person, Mrs,clay who was my teacher while I was there. she was stern but she was really cool, I think this guys name was Mr, Ari but he was really nice and he had dreads, Mr,Dre. He was really cool and he gave me a pair of white air forces at one point. He had a big beard, Mr,Ray who was a night shift staff. We didn’t really talk too much but I could tell he was a pretty chill dude, And some other people i unfortunately forgot the name of but if they see this they know who I’m talking about. The groups they had there were pretty enjoyable and cool but we often did the same things a lot but that’s ok. The things I’d usually do in my free time is either play basketball outside, play cards, sit in the hallway and talk to my friends, sit in my room for a while and just think about stuff or talk to my roommates, and sometimes if they let me I would take a shower cuz im bored or need to calm down. And the patients who I made close friends with that id like to shoutout is,Tahir Whitehead, Daniel Miller, Jayden Wilson, Chance Goleaz, Micheal.S, Henry Johnson (even tho we had beef a couple times), Jordan Cook aka Mr.Beast Lookalike (we didn’t talk much but when we did he was pretty cool and funny). When I got took on outings it was pretty fun, sometimes we went out to eat or sometimes we go to the grocery store to pick stuff up. The place was not the cleanest I can’t lie, the bathrooms smelled awful and sometimes would just be absolutely disgusting. In some rooms there was roaches and that was disgusting, the showers broke easily at times, but the people who cleaned stuff up did a good job. And one person who I strongly dislike is Johnathan Flanagan, he did some very annoying and perverted things and he talked WAYYYY too much. But over all Laurel heights was a pretty cool place and it’s one of if not the ONLY place that I actually enjoyed for the most part. And if any of the staff and kids I named on here see this, Hi I hope your doing well! And if they don’t see this right away, to the owner, please show them this review so they know im doing ok. Thank you!

Response from the ownerInvalid relative date format:
Hi, Damien. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting http://www.laurelheightshospital.com/contact-us. We hope to hear from you soon.
Johana M
2 months ago
4

Connor Buckalew
2 months ago
1

Genuinely the worst experience of my life. No mental health facility is a fun place to be as a patient, but this facility truly was awful. I was present while 2 other patients escaped and were unaccounted for for 3 days. I broke my hand while in care (my fault) and was told I would need to go back to the ER to have the cast remade when the swelling reduced. I was never brought back. I was denied access to the nursing station for my pain medications by the staff on the ward if it was not convenient for them. Mr. Kujo (I believe that was his name) was adamant that "black people cannot be racist or perpetuate racism" and by proxy that it was okay if I was discriminated against because I'm white. (Thankfully my peers were respectful enough not to do this to me) Staff were inconsistent about who they enforced bedtime rules for. At one point someone was up for an hour and a half past lights out, standing in the doorway yelling, and the response was to either ignore him or yell back. There are flashing lights outside the rooms connected to motion sensors in the rooms, and I was YELLED at to stop moving (restless leg syndrome) because it went off, but another child was yelling and conversing openly with staff at the same time. Staff members routinely listened to my calls home and scolded me if I said anything they didn't like/agree with. Meals were Inadequate and seconds were rarely provided, and we were "prohibited" from trading or giving food away, citing concerns of grooming. It still happened, but only if staff liked you. In the same breath they cited these concerns, they would turn around and gift candy to patients. I will be the first to admit I was no angel. I was there for a reason. But the way they treated us as children is inexcusable. It was unprofessional to the the least, and unethical much of the time. They routinely lied to my parents of they communicated at all. Please, for the sake of your children- DO NOT send them here.

Response from the ownerInvalid relative date format:
Hi, Connor. Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Could you please visit http://www.laurelheightshospital.com/contact-us at your earliest convenience and provide us with your contact information? Thank you.
Elliot
2 months ago
1

I would rate lower if i could. Staff were physically and mentally abusive

Response from the ownerInvalid relative date format:
Hello, Elliot. We appreciate that you took the time to review us. For us to be more helpful, we would like to learn additional details about what led to this review. Please visit https://laurelheightshospital.com/contact-us/ and provide us with your contact information so we can reach out to you and work toward a resolution. We hope to hear from you soon.
Laquanda Williams
2 months ago
5

So far I have to say the staff has been able to answer the phone and put my mind at ease about my 14 year old daughter being transported. All documents were sent over via email and I was able to sign with no problems. I spoke with Alanni who was very articulate and energetic over the phone, she answered every question I had concerning visitation, program rules, and what to expect when my daughter arrives. The amount of knowledge and consistent reassurance of the program being offered for my daughter’s treatment was Amazing. I have to say Alanni definitely calmed my nerves about the program.

Response from the ownerInvalid relative date format:
Hi, Laquanda. Thank you for taking the time to leave us such positive feedback. We greatly value your kind words and will be sure to pass this along to our team. Thank you again and have a great day!
Amanda Morris
2 months ago
4

They staff is hard to get and I feel like they didn't tell me the whole story about the things that happened with my child there,however they were very nice and my child said he never had a problem with the staff. My son said that the facility was old but said the beds were comfortable. The only other complaint he had was that the kids were too loud for him to talk to me on the phone. The staff did forget to give me back his glasses and I had to drive 30 minutes back to get them. Then when I got home I realized they wrote that his ready bear was in his stuff but it wasn't. It took them over an hour to find it and then I was told they would have to ask the facility manager if they could mail it even though I live 2.5 hours away. Some of the staff I talked to on the phone were rude and had so many excuses of why I couldn't talk to my kid as well.

Response from the ownerInvalid relative date format:
Hi, Amanda. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting http://www.laurelheightshospital.com/contact-us. We hope to hear from you soon.
Alicia Baird
2 months ago
2

The staff was really rude. It was hard to get them to answer the phone.

Response from the owner2 months ago
Hello, Alicia. We appreciate your feedback. We would like to get more details about this; please visit http://www.laurelheightshospital.com/contact-us at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
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