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Pollak Behavioral Health Services

75 Bath Ave Long Branch, NJ 07740
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The facilities at Monmouth Medical Center - Outpatient in Long Branch, NJ 1

About Pollak Behavioral Health Services

Monmouth Medical Center – Outpatient is a health clinic in Long Branch, New Jersey. They provide care for adults and children struggling with co occurring disorders. You’ll benefit from expert backed approaches from seasoned mental health professionals.

Their program provides comprehensive treatment as you live at home. They help you develop coping skills to handle life challenges positively while learning what triggers addiction and mental health issues. Group and individual sessions may focus on significant recovery aspects, like addiction education, relapse prevention, and psychotherapy. You’ll also have access to medication management as you heal from both conditions in tandem.

Latest Reviews

amanda mechlinski
8 months ago on Google
1
This place has no standards. Their office workers have no empathy and are very rude and not helpful.
Nicole Daly
1 year ago on Google
1
They kept rescheduling my appointment and the days got mixed. Then they refused to refill my script because of that so I ran out. For people trying to get a handle on their mental health? Don't go here. I'm mortified at how everything has been handled.
Autumn Baskerville
1 year ago on Google
1
They dump there clients when they can no longer get insurance or the client questions there treatment I ask for a new therapist because my old one misdiagnosed me without consent from the psychiatrist also they do not provide transportation, but will go through a third-party who never seam to get you there do not ask them to advocate for transportation because they will tell you it is not their responsibility . If you have any serious concerns regarding your treatment, they never take them serious. Also if you have concerns regarding treatment be prepared to have all aph staff to gang up on you They will throw you out and end your treatment saying You re noncompliant a very explosive it s all about keeping there numbers up do not go here
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.4 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Staff

Mary Anne Nagy

BOD, Chair

Robert Sickel

BOD, Vice Chair

Ann Unterberg

BOD, Vice Chair

Catherine Franzoni

BOD, Treasurer

Kimberly Chow

BOD, Secretary

Contact Information

Phone icon (732) 923-6500
Building icon

75 Bath Ave
Long Branch, NJ 07740

Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Anna Spooner

Rehab in Cities Near Long Branch

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Reviews of Pollak Behavioral Health Services

2.1/5 (40 reviews)
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Google Reviews

2.1 (40 reviews)
Maeve Ward
1 month ago
1

I’ve been trying to get in contact for days to get my prescription refilled. I’m all out. I’ve been a receiving medication management at this facility for 10 years. I wish there we other options my insurance would take but unfortunately stuck. They have a flawed system that can be easily improved but they don’t. Only way to request medication is to leave a voicemail to request a medication be filled. Doesn’t seem like they monitor the voicemail well enough. Ridiculous. Not sure how long it will be before I actually get my medicine.

Lauren Buchanan
1 month ago
1

Employees here are all part-time. There is no communication. I left 3 messages for a doctor n she never received them!

M G
1 month ago
5

Chelsea is wonderful!

Matt Foster
1 month ago
1

Avoid the Pollak Behavioral Health Center at All Costs Before considering this place, ask yourself: Could so many people be wrong? The answer is a hard NO. I’m fortunate not to suffer from any serious mental illness, but like many people, work-related anxiety sometimes gets the better of me. After nearly a decade without needing treatment, I decided to seek help for a mild resurgence of symptoms. Ignoring the overwhelming negative reviews - opting for convenience over caution - was a BIG mistake. From the moment I walked in, I should have turned around. If you didn't walk in depressed, you might leave that way. The front desk staff (if you can even call them that) are emotionless, monosyllabic, and cold. That said, my nurse, Mariah, was a rare bright spot. She was kind, attentive, and genuinely seemed to care about helping me. It's no wonder she eventually left Pollak, she clearly knew what kind of environment it was. Months after my initial appointment, feeling the early signs of anxiety returning, I called to request a refill for my low-dose prescription. After a 10-minute hold, the receptionist told me the prescription had been sent to my pharmacy. Yet when I checked the next day, nothing had been transmitted. I followed up again - same result. Unfortunately, due to work travel, I couldn’t chase it down further at the time. Today, I called again, explaining the situation. After a 15-minute hold, I was informed that too much time had passed since my last visit, so they would not refill my medication. I would need to schedule a new appointment. When I expressed my frustration, I was transferred to Keesha, who was already audibly irritated before she even got on the line. I explained that I was previously treated by Mariah and reiterated that from the start, I had made it clear I was seeking situational, not ongoing, treatment. Keesha curtly told me Mariah was no longer with the practice and claimed that no such understanding would have ever been agreed to. She then informed me my chart had been closed, stated there was “nothing else to add,” and abruptly ended the call. What a superb team of professionals they have over there - truly! Bottom line: stay far away from the Pollak Behavioral Health Center. If you value your mental health, find a provider that actually respects it.

amanda mechlinski
8 months ago
1

This place has no standards. Their office workers have no empathy and are very rude and not helpful.

Taylor Viscuso
10 months ago
3

Nicole Daly
1 year ago
1

They kept rescheduling my appointment and the days got mixed. Then they refused to refill my script because of that so I ran out. For people trying to get a handle on their mental health? Don't go here. I'm mortified at how everything has been handled.

Autumn Baskerville
1 year ago
1

They dump there clients when they can no longer get insurance or the client questions there treatment I ask for a new therapist because my old one misdiagnosed me without consent from the psychiatrist also they do not provide transportation, but will go through a third-party who never seam to get you there do not ask them to advocate for transportation because they will tell you it is not their responsibility . If you have any serious concerns regarding your treatment, they never take them serious. Also if you have concerns regarding treatment be prepared to have all aph staff to gang up on you They will throw you out and end your treatment saying You’re noncompliant a very explosive it’s all about keeping there numbers up do not go here

Melissa Cardona
1 year ago
1

Francisj Lane
1 year ago
5

Marissa Mull
1 year ago
2

Natalie Arce
2 years ago
5

I don't have enough space to write all the positives of this program. When you have been through years of trying to find the best help for a family member, and want the help this program works miracles. Thank you the entire team for not only what you did for us, but for what you do for so many.

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