Pollak Behavioral Health Services

About Pollak Behavioral Health Services

You can find RWJ Barnabas Health’s Pollak Behavioral Health Services on Second Street in Long Branch, New Jersey. It’s affiliated with the Monmouth Medical Center. They’re situated just north of Long Branch Beach and close to the Fine Fare Supermarket. They provide behavioral health service through Rutgers University Behavioral Health Care, whom they’ve partnered with. They offer you programs that help you with challenges you may be facing pertaining to mental health and substance use disorders.

Assessments Provided to Determine Next Level of Treatment

When you arrive at RWJBarnabas, depending on your need for care, if you are facing a crisis, you will be evaluated for their acute care program. However, if you’re merely seeking therapy, medication assistance and counseling services, they can offer a dedicated care team to support your outpatient treatment.

Understanding Dependency

For your substance use disorder treatment, it’s reassuring to know that RWJ Barnabas understands that addiction is not a choice, but a condition that is difficult to overcome on your own. That is why they provide top level care to make sure you receive the right counseling opportunities and medications to assist with your recovery and mental health issues.

Their staff can help you overcome addictions you may be facing with alcohol or drug dependency. They also understand that a lot of clients are predisposed genetically to addiction or as a result of trauma in your life, your home environment or general issues with stress. They understand that addiction is a disease and are confident in their ability to work with you to treat your symptoms and make a full recovery.

Latest Reviews

Loriana Stratton

1 month ago on Google

They are Awesome, understanding and nice positive energy. :)

Blanco Rivera

2 months ago on Google

It's a shame this place supposed to help people not making it worst for them. That goes from the receptionist up to the director, if you're not content with helping people you should find another career. Imagine you or your family needing help and you've been going there longer than they've been working there and they dismiss you is very ruthless and unprofessional.

Jamie Lynn Hardwick

2 months ago on Google

My family worked for the Federal Government for 25-35 years, I have family that worked in Law Enforcement and for the Fire Department and for the IRS . I received an Inheritance of over $ One million dollars and I’m sure eventually I will see my kids in the future. We are Victims of Hurricane Sandy and we received a Federal Grant from Trenton, NJ Department of Community Affairs, we are considered to be displaced non-residents, but my children’s names are on my Rental Agreement Lease with me here at my Home, this location where I reside is there permanent address. I understand that my kids are now adults and more than likely we probably will eventually get back together , we had a Drive by Shooting in front of my house in December 2019, I was sleeping at the time this happened and someone keeps walking into my Apartment without my permission over here , I understand that this is due to the VNA , also known as the Visiting Nurses Association, or some other type of Medical Personnel that received the wrong information regarding a client/ tenant, and they possibly thought my Apartment was the Managers Office over here so they walked in without anyone’s permission. A lady at one of these Behavioral Health Clinics , it was Booker Behavioral Health Clinic in Shrewsbury , NJ , a lady named Pat Mandica she stated at a counseling session that they will send a PAC Team or Screener from Monmouth Medical Hospital ,Long Branch, NJ to someone’s House and regardless of whether they have the Owner of the Property or Tenants permission they will still enter that persons Home anyway without there permission, because they feel they have to right to check and recheck on the clients that enter there Behavioral Clinics. I decided to leave that Clinic with my boyfriend that week because of there rules and regulations did not seem appropriate to me, and I am not going to receive care from any Clinic or Doctor that does this either ,my Doctor that I saw for almost ten years at this Clinic, he also transferred from this Clinic . I explained all of this to my father and he also did not want me to go back there and he gave us his blessing to get married .I graduated with Straight A’ s from Legal Assistant Career School and my Diploma is right directly next to me , I have the ability to work a beautiful job in an Attorneys Office or in a Police Department and / or in a Courthouse but I cannot do that yet here because someone keeps walking into this location without my permission. I see these people that walk right into someone’s Home without there permission as Career Criminals that don’t have the right to just walk into someone’s House and they should be punished to the full extent of the Law. My Husband said that if you don’t have a Warrant for someone’s arrest then you are NOT coming into our Home. My Landlord and his friends are extremely paranoid since this Drive by Shooting happened they want to keep checking on this piece of Real Estate, he wants to sell this House now for $500,000. We probably will be moving out within the next twenty four months. My kids ,John and Crystal asked to see me every single day. .A Police Officer wanted to be my son’s representative and the Division of Youth and Family Services, DCPP asked us to carry on without each other until my children became adults and then my kids could then decide if they want to see me and move back home with me again. This House is up for sale after this Drive by Shooting happened in front of our House and we have to move out anyway you look at it because this House is up for Sale, Crime has increased in this area of town. Dr. Concepcion, she went on to say that she thought my daughter was adopted, I did not consent to put either one of my children up for adoption and my kids were not ever placed up for adoption I have no idea were this Doctor got this bogus information from. I did want to stay and still receive medication and possibly family counseling in the near future because we probably are moving out of here and back to Long Branch, NJ.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

5 / 10

Gallery

The facilities at Monmouth Medical Center - Outpatient in Long Branch, NJ 1

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Staff

Mary Anne Nagy

BOD, Chair

Robert Sickel

BOD, Vice Chair

Ann Unterberg

BOD, Vice Chair

Catherine Franzoni

BOD, Treasurer

Kimberly Chow

BOD, Secretary

Contact Information

(732) 923-6500

Website

75 Bath Ave
Long Branch, NJ 07740

Get Help Now - 908-312-3127

Rehab in Cities Near Long Branch

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Reviews of Pollak Behavioral Health Services

2.1/5 (42 reviews)

Google Reviews

2.1 (42 reviews)

1 month ago

2 months ago

Maeve Ward

4 months ago

I’ve been trying to get in contact for days to get my prescription refilled. I’m all out. I’ve been a receiving medication management at this facility for 10 years. I wish there we other options my insurance would take but unfortunately stuck. They have a flawed system that can be easily improved but they don’t. Only way to request medication is to leave a voicemail to request a medication be filled. Doesn’t seem like they monitor the voicemail well enough. Ridiculous. Not sure how long it will be before I actually get my medicine.

Lauren Buchanan

Employees here are all part-time. There is no communication. I left 3 messages for a doctor n she never received them!

M G

Chelsea is wonderful!

Matt Foster

Avoid the Pollak Behavioral Health Center at All Costs Before considering this place, ask yourself: Could so many people be wrong? The answer is a hard NO. I’m fortunate not to suffer from any serious mental illness, but like many people, work-related anxiety sometimes gets the better of me. After nearly a decade without needing treatment, I decided to seek help for a mild resurgence of symptoms. Ignoring the overwhelming negative reviews - opting for convenience over caution - was a BIG mistake. From the moment I walked in, I should have turned around. If you didn't walk in depressed, you might leave that way. The front desk staff (if you can even call them that) are emotionless, monosyllabic, and cold. That said, my nurse, Mariah, was a rare bright spot. She was kind, attentive, and genuinely seemed to care about helping me. It's no wonder she eventually left Pollak, she clearly knew what kind of environment it was. Months after my initial appointment, feeling the early signs of anxiety returning, I called to request a refill for my low-dose prescription. After a 10-minute hold, the receptionist told me the prescription had been sent to my pharmacy. Yet when I checked the next day, nothing had been transmitted. I followed up again - same result. Unfortunately, due to work travel, I couldn’t chase it down further at the time. Today, I called again, explaining the situation. After a 15-minute hold, I was informed that too much time had passed since my last visit, so they would not refill my medication. I would need to schedule a new appointment. When I expressed my frustration, I was transferred to Keesha, who was already audibly irritated before she even got on the line. I explained that I was previously treated by Mariah and reiterated that from the start, I had made it clear I was seeking situational, not ongoing, treatment. Keesha curtly told me Mariah was no longer with the practice and claimed that no such understanding would have ever been agreed to. She then informed me my chart had been closed, stated there was “nothing else to add,” and abruptly ended the call. What a superb team of professionals they have over there - truly! Bottom line: stay far away from the Pollak Behavioral Health Center. If you value your mental health, find a provider that actually respects it.

amanda mechlinski

11 months ago

This place has no standards. Their office workers have no empathy and are very rude and not helpful.

Taylor Viscuso

1 year ago

Nicole Daly

They kept rescheduling my appointment and the days got mixed. Then they refused to refill my script because of that so I ran out. For people trying to get a handle on their mental health? Don't go here. I'm mortified at how everything has been handled.

Autumn Baskerville

They dump there clients when they can no longer get insurance or the client questions there treatment I ask for a new therapist because my old one misdiagnosed me without consent from the psychiatrist also they do not provide transportation, but will go through a third-party who never seam to get you there do not ask them to advocate for transportation because they will tell you it is not their responsibility . If you have any serious concerns regarding your treatment, they never take them serious. Also if you have concerns regarding treatment be prepared to have all aph staff to gang up on you They will throw you out and end your treatment saying You’re noncompliant a very explosive it’s all about keeping there numbers up do not go here

Melissa Cardona

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