(603) 505-8365

Avenues Recovery Center at New England

2 Chenell Dr Concord, NH 03301
2
Top 10 Rehab In New Hampshire
1
Top 10 Rehab In Concord
Phone icon(603) 505-8365
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About Avenues Recovery Center at New England

Avenues Recovery Center at New England is a residential-style outpatient drug and alcohol rehab program offering partial hospitalization and intensive outpatient treatment services. Our New England location is affiliated exclusively with Sober Living New Hampshire – a collection of three boutique sober living homes – enabling clients to engage in treatment while residing in a beautiful, relaxed, domestic setting with round-the-clock supervision and care. Avenues Recovery of New England offers a warm, accepting and growth-oriented environment which motivates each client to shed their layers and open their souls to hope and healing. Our staff consists of nurse practitioners, primary therapists, clinicians, addictions counselors and behavioral health technicians – all of whom are skilled, passionate, and indescribably invested in the success of each client. Many of our team members are in recovery themselves, and can therefore relate deeply to our clients and their needs.

Avenues Recovery Center at New England is a residential-style outpatient drug and alcohol rehab program offering partial hospitalization and intensive outpatient treatment services. Our New England location is affiliated exclusively with Sober Living New Hampshire – a collection of three boutique sober living homes – enabling clients to engage in treatment while residing in a beautiful, relaxed, domestic setting with round-the-clock supervision and care. Avenues Recovery of New England offers a warm, accepting and growth-oriented environment which motivates each client to shed their layers and open their souls to hope and healing. Our staff consists of nurse practitioners, primary therapists, clinicians, addictions counselors and behavioral health technicians – all of whom are skilled, passionate, and indescribably invested in the success of each client. Many of our team members are in recovery themselves, and can therefore relate deeply to our clients and their needs. 

Facility Overview

Calendar icon 31 - 60
Avg Length of Stay in Days
Dollar icon $Varies
Avg Cost per Day

Latest Reviews

dooby banks
2 months ago on Google
5
Very good program will give you the proper tools know matter if it’s depression or anxiety or ptsd or etc they focus on whatever it is that you feel can help you recover and my therapist Jenny is the best always checking on me everyday to make sure my anxiety or depression isn’t bothering me and always there for me if I need her THANKS AVENUES
Response from the owner1 month ago
Hi Dooby, thank you so much for your kind words! We’re honored to have been part of your journey at our Concord facility. Wishing you continued strength and success—please stay in touch!
Keith Brown
2 months ago on Google
5
Hello? Can you hear me? It's been a pleasure. It's staying here at the avenues and conquered. I've learned a great deal about my life. I've learned a great deal about how to stay sober. And it's been an excellent stay in my second phase of my spiritual recovery. Thank you to all that have helped me here. And have a happy life.
Response from the owner1 month ago
Thank you, Keith! We’re thrilled to know that your time with us in Concord was meaningful. Your growth is inspiring, and we’re cheering you on every step of the way. Stay connected!
Bean Queen
3 months ago on Google
5
Avenues has honestly changed me for the better. I’ve learned so much about my disease, the recovery process, and more importantly, myself. I met such an incredible fellowship and wonderful staff that helped me in every way possible. With the extreme support and endless care, this program was extremely easy to stick to. This program has given me the opportunity to expand my knowledge in this field and strive for better things in life. This program has given me a new perspective and opportunity at life
Response from the owner1 month ago
Hi! Thanks so much for this amazing review! We are thrilled to hear about your successful stay at our Concord facility. We wish you all the best on your continued recovery journey and hope you stay in touch with us, please!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.4 / 10

Location

Accepted Insurance

Avenues Recovery Center at New England works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Cigna
Blue Cross Blue Shield
Elevance Health

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

aftercare iconAftercare Support

Rehab aftercare programs provide continuing care for clients in an advanced phase of recovery, including those who have completed detox and intensive inpatient treatment. These clients typically have already engaged in many hours of addiction counseling and recovery education. Drug rehab aftercare supports clients in maintaining their sobriety at home, in the workplace, and in the community. Case managers and care teams advise clients on the resources they may need to promote their sustained sobriety.

12-step icon12-Step

They strongly encourage incorporating the 12 Steps into each individual treatment plan and actively participating in outside 12-step meetings of various recovery fellowships. These groups aid in providing a platform for sharing among peers and help solidify a support network in the early stages of recovery. Some of the more common 12 Step programs include: Alcoholics Anonymous (AA), Narcotics Anonymous (NA), Cocaine Anonymous (CA), Gamblers Anonymous (GA), and Sex and Love Addicts Anonymous (SLAA).

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

24-hour icon24-Hour Clinical Care

When you receive 24-hour clinical care in New Hampshire, you benefit from several advantages. You receive 24/7 medical care and support. You also detox in a setting that keeps you away from access to addictive substances. Additionally, doctors prescribed medications that reduce or eliminate withdrawal symptoms. Medical staff also provide other treatment to improve your physical and mental health.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Treatment provided at drug rehab in New Hampshire prepares individuals to handle life stressors without using substances. Participants get the tools and support they need to maintain lifelong recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical behavior therapy is a form of talk therapy. While it's similar to cognitive behavioral therapy, it adds a focus on intense emotions. Its goal is to help you learn to manage difficult feelings and make positive changes.

equine-therapy iconEquine Therapy

People experience long term benefits from group therapy sessions that build a strong support network and create lasting connections that you can use throughout your recovery efforts. Building relationships within a group therapy environment helps enhance your social skills and reduce your stress levels, all contributing to promoting sobriety.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

For clients who aren't ready to commit to change, motivational interviewing can be a good option for rehab treatment in New Hampshire. This method of therapy helps clients become motivated to change. It aims to provide empathy, support, and empowerment so the client feels ready and able to make necessary changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

If you participate in couples therapy in New Hampshire, you can expect to attend an average of 12 sessions. These may include individual and joint sessions with the counselor. Therapy will likely focus on learning skills to resolve conflict and successfully manage relationship challenges.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

We understand that having a loved one in active addiction can be a traumatizing experience for the entire family. Often, the family is unfamiliar with the emotions that occur while a loved one is struggling with addiction and this can result in unintentionally prolonging unhealthy behaviors. Our goal is to bridge this gap between the client and the family in efforts to build an understanding of addiction and provide education on how to confront problems that arise and facilitate successful long-term recovery for individuals AND the family. Our detailed family program focuses on repairing family relations and addressing the wide range of issues and emotions that are experienced by the families of clients. It is very common for family members to feel resentment, disappointment, fear, anxiousness, and a lack of trust toward their loved one struggling with substance abuse. With the help of our addiction specialist counselors, we give both the client and family an open platform to discuss their emotions and feelings towards each other. Our counselors can pinpoint the root of problematic behaviors, allowing them to mold and change the thought processes that leads clients to choosing these behaviors.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

With experiential therapy, the clients at New England Recovery and Wellness learn how to approach challenges in a proactive manner rather than a reactive one. This allows for a deeper, more meaningful understanding of the impact their decisions may have not only on themselves, but also on others. The primary aim of their experiential therapy addiction program is to help clients begin making better choices – ones that align with their true values while allowing their needs to be met in a healthy manner.

If you've become physically dependent on nicotine, you can use nicotine replacement therapy in New Hampshire to quit smoking. Signs that you're dependent include smoking more than one pack per day, smoking to ease withdrawal symptoms, and smoking within five minutes of waking up.

Amenities

  • car iconPrivate Transportation
  • weight iconGym
  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Saul Rotberg

REXD

Traci McCarthy, MA, LCMHC

CD

Kris Lang

OM

Kiley Hache, APRN

Nurse Practitione

Jamie Goodwin, MS

Primary Counselor

Spencer Meng

Primary Counselor

Amber Reagan, BA LADC

Primary Counselor

Jenny Dow

Primary Counselor

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 604701

Reviews of Avenues Recovery Center at New England

4.67/5 (104 reviews)
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Reviews

5

This place is incredible !! It is difficult to find a place that is so transparent with everything that happens in your system. The place is Amazing, and its treatments are the best!

Reviewed on 3/14/2019
1

False illusions, just another puppet for Florida spreading their insurance motivated treatment stylings in New Hampshire cashing in on the opioid epidemic. No real care or quality to anything, just a roof and babysitters.

Reviewed on 9/30/2018
5

New England Recovery and Wellness was an amazing experience. They helped me discover the missing piece that had continued to push me towards relapse, and now I’m almost 9 months sober.

Reviewed on 1/18/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.7 (100 reviews)
dooby banks
2 months ago
5

Very good program will give you the proper tools know matter if it’s depression or anxiety or ptsd or etc they focus on whatever it is that you feel can help you recover and my therapist Jenny is the best always checking on me everyday to make sure my anxiety or depression isn’t bothering me and always there for me if I need her THANKS AVENUES

Response from the ownerInvalid relative date format:
Hi Dooby, thank you so much for your kind words! We’re honored to have been part of your journey at our Concord facility. Wishing you continued strength and success—please stay in touch!
Keith Brown
2 months ago
5

Hello? Can you hear me? It's been a pleasure. It's staying here at the avenues and conquered. I've learned a great deal about my life. I've learned a great deal about how to stay sober. And it's been an excellent stay in my second phase of my spiritual recovery. Thank you to all that have helped me here. And have a happy life.

Response from the ownerInvalid relative date format:
Thank you, Keith! We’re thrilled to know that your time with us in Concord was meaningful. Your growth is inspiring, and we’re cheering you on every step of the way. Stay connected!
Bean Queen
3 months ago
5

Avenues has honestly changed me for the better. I’ve learned so much about my disease, the recovery process, and more importantly, myself. I met such an incredible fellowship and wonderful staff that helped me in every way possible. With the extreme support and endless care, this program was extremely easy to stick to. This program has given me the opportunity to expand my knowledge in this field and strive for better things in life. This program has given me a new perspective and opportunity at life

Response from the ownerInvalid relative date format:
Hi! Thanks so much for this amazing review! We are thrilled to hear about your successful stay at our Concord facility. We wish you all the best on your continued recovery journey and hope you stay in touch with us, please!
parker dennis
3 months ago
5

Very good program! I was here for 5 months and i made a complete 180 from the person I used to be! I used to be an angry traumatized addict but i have managed to stay clean from substances longer than i have ever in my life and want to keep it up! Wonderful staff and BHTs and my therapist was amazing also!!! 10/10

Response from the ownerInvalid relative date format:
Hi Parker, thanks so much for this awesome review! We are thrilled to hear about your successful stay at our New England facility. We wish you all the best on your continued recovery journey and hope you stay in touch, please!
devin adams
3 months ago
5

This place works I am so grateful for the avenues team!

Response from the owner3 months ago
Hi Devin, thank you so much for this wonderful review! We are thrilled to hear about your successful stay at our New England facility. We wish you all the best on your continued recovery journey and hope you stay in touch, please!
Mike B
4 months ago
5

I recommend this place to anyone that suffers from addiction. The staff is great and it really help me see things differently. I love it there

Response from the ownerInvalid relative date format:
Hi Mike, thanks so much for this wonderful review! We are thrilled to hear about your successful stay at our New England facility. We wish you all the best on your continued recovery journey and hope you stay in touch, please!
Nathan Laflamme
4 months ago
5

Great place to prepare for sober living.

Response from the owner4 months ago
Hi Nathan, thank you so much for this nice review! We are thrilled to hear about your successful stay at our New England facility. We wish you all the best on your continued recovery journey and hope you stay in touch, please!
Manuel Rivera
4 months ago
5

The avenues is a great I highly highly recommend it to anyone thinking about joining not only have they changed my life but they have inspired me to become a bht an help other addicts and they have become a family to me an I will be forever grateful

Response from the ownerInvalid relative date format:
Hi Manuel, thank you so much for this fantastic review! We are thrilled to hear about your successful stay at our New England facility. We wish you all the best on your continued recovery journey and hope you stay in touch, please!
Sarah
4 months ago
5

Avenues is amazing! I love this place so much .the staff are wonderful and very caring and involved in each ones recovery. You have a lot of fun here. I highly recommend!.

Response from the ownerInvalid relative date format:
Hi Sarah, thanks so much for this amazing review! We feel honored to have been a part of your recovery journey through our Concord facility. We wish you all the best on your continued healing and hope you stay in touch, please!
Jeremy Kitchen
4 months ago
5

Avenues is truly a place to recover and advance your life for the better if you so choose to. The care they give is top notch, and the therapists were my real go-tos. A complete game changer in my life and if I could've stayed longer I would have. I commend all the staff for lovingly doing their jobs with the well-being of the clients always coming first. No other facility I'd rather recommend. Thank you for changing my life.

Response from the ownerInvalid relative date format:
Hi Jeremy, thank you so much for this wonderful review! We are thrilled to hear about your successful stay at our Concord facility. We wish you all the best on your continued recovery journey and hope you stay in touch, please!
Edward Kowalski
4 months ago
5

My time here started very frustrating but the staff here were caring and interesting. Things got easier as time went on and I always felt like people had my back. The staff are dynamic and and I feel like I have a new view on recovery and life.

Response from the ownerInvalid relative date format:
Hi Edward, thank you so much for this nice review! We are thrilled to hear about your successful stay at our Concord facility. We wish you all the best on your continued recovery journey and hope you stay in touch, please!
Jonathan B
4 months ago
5

This place is great! All the staff here are super helpful and caring.

Response from the ownerInvalid relative date format:
Hi Jonathan, thank you so much for this amazing review! We are honored to have been a part of your recovery journey through our Concord facility. We wish you all the best on your continued healing and hope you stay in touch, please!
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