(603) 505-8365

Avenues Recovery Center at New England

2 Chenell Dr Concord, NH 03301
7
Top 10 Rehab In New Hampshire
1
Top 10 Rehab In Concord
Phone icon(603) 505-8365
Circle check iconClaimed
7
Top 10 Rehab In New Hampshire
1
Top 10 Rehab In Concord

About Avenues Recovery Center at New England

Medically monitored detox is the safest way for a client to undergo detoxification and is usually the first step toward recovery. Clients stay in the facility so they can be watched and cared for by the medical team as they undergo detoxification. Medication may be used to help clients cope with withdrawal. Once their system is clean, the client continues to the next step in their treatment plan.

The residential program is a high level of care where clients live at the facility for the duration of treatment. The residence is monitored by staff 24 hours a day. The residence is a supportive community with restrictions in place to reduce the risk of relapse and minimize distractions.

Clients are given a daily schedule of recovery activities, including individual and group therapy and education groups. The multidisciplinary uses multiple types of therapy to provide clients with effective, individualized care. The ultimate goal of treatment is to give clients.

PHP is designed to help clients transition from inpatient to outpatient care. At this point, clients live at home and travel to the facility to receive treatment for five hours a day, five days a week. Clients participate in the same types of recovery programs in PHP as they would in outpatient.

IOP follows PHP and is very similar, but clients are in treatment for three to four hours a day, three days a week, during IOP. As clients continue to receive treatment, more emphasis is added on strengthening family relationships and securing or returning to work to better prepare clients for completing the course of treatment.

The outpatient program is the lowest level of care and is best considered a form of maintenance. Clients only visit the facility for one session every week.

Sober living homes can help clients ease back into their lives post treatment by giving them a community based living space to practice their recovery skills as they resume work, school, or other responsibilities. The sober living house is largely independent and less restrictive than inpatient care, but it’s still staff supervised, and clients are required to participate in group recovery meetings as well as provide for themselves and maintain the home.

Facility Overview

Calendar icon 31 - 60
Avg Length of Stay in Days
Dollar icon $Varies
Avg Cost per Day

Latest Reviews

Maria Moralez
4 weeks ago on Google
5
My experience at Avenues was the most wonderful, helpful spiritual experience of my life. When I arrived at Avenues, I was lost. I didn’t know Who I was. I was able to discover my authentic self and make amazing connections along the way. Words cannot express how grateful I am to all of the staff Therapist and doctors. They truly saved my life. I highly recommend Avenues to anyone experiencing addiction And mental health issues.
Response from the owner1 week ago
Maria, your words are so inspiring. We’re honored that Avenues New England could help you rediscover your authentic self and build such meaningful connections. Thank you for trusting us with your recovery—you are a beautiful example of hope.
Keith Brown
4 weeks ago on Google
5
Hello? Can you hear me? It's been a pleasure. It's staying here at the avenues and conquered. I've learned a great deal about my life. I've learned a great deal about how to stay sober. And it's been an excellent stay in my second phase of my spiritual recovery. Thank you to all that have helped me here. And have a happy life.
Response from the owner1 week ago
Thank you, Keith! We’re thrilled to know that your time with us in Concord was meaningful. Your growth is inspiring, and we’re cheering you on every step of the way. Stay connected!
Vanessa Rice
1 month ago on Google
5
Avenues saved me and my sisters lives. The staff is amazing! They helped me through one of the hardest times in my life.
Response from the owner1 week ago
Vanessa, your review made our day! Knowing Avenues New England helped both you and your sister through one of the hardest seasons of your life is the highest honor. We’re proud to stand with you in addiction recovery—your strength is exactly what keeps this work alive.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.2 / 10

Accepted Insurance

Avenues Recovery Center at New England works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Cigna
Blue Cross Blue Shield
Elevance Health

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

aftercare iconAftercare Support

Rehab aftercare programs provide continuing care for clients in an advanced phase of recovery, including those who have completed detox and intensive inpatient treatment. These clients typically have already engaged in many hours of addiction counseling and recovery education. Drug rehab aftercare supports clients in maintaining their sobriety at home, in the workplace, and in the community. Case managers and care teams advise clients on the resources they may need to promote their sustained sobriety.

12-step icon12-Step

They strongly encourage incorporating the 12 Steps into each individual treatment plan and actively participating in outside 12-step meetings of various recovery fellowships. These groups aid in providing a platform for sharing among peers and help solidify a support network in the early stages of recovery. Some of the more common 12 Step programs include: Alcoholics Anonymous (AA), Narcotics Anonymous (NA), Cocaine Anonymous (CA), Gamblers Anonymous (GA), and Sex and Love Addicts Anonymous (SLAA).

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

24-hour icon24-Hour Clinical Care

When you receive 24-hour clinical care in New Hampshire, you benefit from several advantages. You receive 24/7 medical care and support. You also detox in a setting that keeps you away from access to addictive substances. Additionally, doctors prescribed medications that reduce or eliminate withdrawal symptoms. Medical staff also provide other treatment to improve your physical and mental health.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Treatment provided at drug rehab in New Hampshire prepares individuals to handle life stressors without using substances. Participants get the tools and support they need to maintain lifelong recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical behavior therapy is a form of talk therapy. While it's similar to cognitive behavioral therapy, it adds a focus on intense emotions. Its goal is to help you learn to manage difficult feelings and make positive changes.

equine-therapy iconEquine Therapy

People experience long term benefits from group therapy sessions that build a strong support network and create lasting connections that you can use throughout your recovery efforts. Building relationships within a group therapy environment helps enhance your social skills and reduce your stress levels, all contributing to promoting sobriety.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

For clients who aren't ready to commit to change, motivational interviewing can be a good option for rehab treatment in New Hampshire. This method of therapy helps clients become motivated to change. It aims to provide empathy, support, and empowerment so the client feels ready and able to make necessary changes.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

If you participate in couples therapy in New Hampshire, you can expect to attend an average of 12 sessions. These may include individual and joint sessions with the counselor. Therapy will likely focus on learning skills to resolve conflict and successfully manage relationship challenges.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

We understand that having a loved one in active addiction can be a traumatizing experience for the entire family. Often, the family is unfamiliar with the emotions that occur while a loved one is struggling with addiction and this can result in unintentionally prolonging unhealthy behaviors. Our goal is to bridge this gap between the client and the family in efforts to build an understanding of addiction and provide education on how to confront problems that arise and facilitate successful long-term recovery for individuals AND the family. Our detailed family program focuses on repairing family relations and addressing the wide range of issues and emotions that are experienced by the families of clients. It is very common for family members to feel resentment, disappointment, fear, anxiousness, and a lack of trust toward their loved one struggling with substance abuse. With the help of our addiction specialist counselors, we give both the client and family an open platform to discuss their emotions and feelings towards each other. Our counselors can pinpoint the root of problematic behaviors, allowing them to mold and change the thought processes that leads clients to choosing these behaviors.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

With experiential therapy, the clients at New England Recovery and Wellness learn how to approach challenges in a proactive manner rather than a reactive one. This allows for a deeper, more meaningful understanding of the impact their decisions may have not only on themselves, but also on others. The primary aim of their experiential therapy addiction program is to help clients begin making better choices – ones that align with their true values while allowing their needs to be met in a healthy manner.

If you've become physically dependent on nicotine, you can use nicotine replacement therapy in New Hampshire to quit smoking. Signs that you're dependent include smoking more than one pack per day, smoking to ease withdrawal symptoms, and smoking within five minutes of waking up.

Amenities

  • car iconPrivate Transportation
  • weight iconGym
  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Saul Rotberg

REXD

Traci McCarthy, MA, LCMHC

CD

Kris Lang

OM

Kiley Hache, APRN

Nurse Practitione

Jamie Goodwin, MS

Primary Counselor

Spencer Meng

Primary Counselor

Amber Reagan, BA LADC

Primary Counselor

Jenny Dow

Primary Counselor

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 604701

Reviews of Avenues Recovery Center at New England

4.68/5 (139 reviews)
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Reviews

5

This place is incredible !! It is difficult to find a place that is so transparent with everything that happens in your system. The place is Amazing, and its treatments are the best!

Reviewed on 3/14/2019
1

False illusions, just another puppet for Florida spreading their insurance motivated treatment stylings in New Hampshire cashing in on the opioid epidemic. No real care or quality to anything, just a roof and babysitters.

Reviewed on 9/30/2018
5

New England Recovery and Wellness was an amazing experience. They helped me discover the missing piece that had continued to push me towards relapse, and now I’m almost 9 months sober.

Reviewed on 1/18/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.7 (135 reviews)
Maria Moralez
4 weeks ago
5

My experience at Avenues was the most wonderful, helpful spiritual experience of my life. When I arrived at Avenues, I was lost. I didn’t know Who I was. I was able to discover my authentic self and make amazing connections along the way. Words cannot express how grateful I am to all of the staff Therapist and doctors. They truly saved my life. I highly recommend Avenues to anyone experiencing addiction And mental health issues.

Response from the owner
Maria, your words are so inspiring. We’re honored that Avenues New England could help you rediscover your authentic self and build such meaningful connections. Thank you for trusting us with your recovery—you are a beautiful example of hope.
Keith Brown
4 weeks ago
5

Hello? Can you hear me? It's been a pleasure. It's staying here at the avenues and conquered. I've learned a great deal about my life. I've learned a great deal about how to stay sober. And it's been an excellent stay in my second phase of my spiritual recovery. Thank you to all that have helped me here. And have a happy life.

Response from the owner
Thank you, Keith! We’re thrilled to know that your time with us in Concord was meaningful. Your growth is inspiring, and we’re cheering you on every step of the way. Stay connected!
Vanessa Rice
1 month ago
5

Avenues saved me and my sisters lives. The staff is amazing! They helped me through one of the hardest times in my life.

Response from the owner
Vanessa, your review made our day! Knowing Avenues New England helped both you and your sister through one of the hardest seasons of your life is the highest honor. We’re proud to stand with you in addiction recovery—your strength is exactly what keeps this work alive.
Christopher Robertson
1 month ago
5

So skilled clinically. Makes other places’ workers seem like Kindergartners.

Response from the owner
Thank you, Christopher, for your sharp and thoughtful review of our New England center. We’re proud of the clinical strength and heart our team brings every day—and grateful it made such a strong impression. Wishing you continued clarity and healing ahead.
Racheal Hall
2 months ago
1

This place brainwashed my man. When he left to go there, we were good. We were together for four years and within 30 days this place convinced him to leave me with no explanation and just cut off all contact with me. They rarely replied to my emails and he left there a literal shell of the sensitive, loving person we knew. He sounds cold and robotic now. He told me our relationship is "codependent ". That's the only explanation I got. I'm a good person, don't use drugs and took care of thisman through thick and thin. If you value your relationships, stay far far away from this place. I'm 99% sure there's some shady shit going on there between patients, like romantic relationships. Maybe even with Staff there. Maybe I'm crazy, but they don't include the family and people who supported the addict through everything. We repeatedly asked for counseling sessions before he left and never got anywhere. They said they were trying to respect "his boundaries "..... beware of brainwashing

Response from the owner
Hi Racheal,

We're sorry to read this review. Please bear with us as we look into the matter further so that we can respond appropriately to the points you mention.
Thank you for your patience.

Best,
The Avenues Team
David Page
2 months ago
5

This is one special facility. They give you the tools you need to use daily to stay sober and clean, all while becoming a better person all around. The staff is fantastic…all of them work together to individualize a program for you that works.

Response from the owner
David, thank you! It’s great to hear how our individualized addiction treatment in New England helped you grow stronger each day. You’ve got this!
dooby banks
3 months ago
5

Very good program will give you the proper tools know matter if it’s depression or anxiety or ptsd or etc they focus on whatever it is that you feel can help you recover and my therapist Jenny is the best always checking on me everyday to make sure my anxiety or depression isn’t bothering me and always there for me if I need her THANKS AVENUES

Response from the owner
Hi Dooby, thank you so much for your kind words! We’re honored to have been part of your journey at our Concord facility. Wishing you continued strength and success—please stay in touch!
Bean Queen
4 months ago
5

Avenues has honestly changed me for the better. I’ve learned so much about my disease, the recovery process, and more importantly, myself. I met such an incredible fellowship and wonderful staff that helped me in every way possible. With the extreme support and endless care, this program was extremely easy to stick to. This program has given me the opportunity to expand my knowledge in this field and strive for better things in life. This program has given me a new perspective and opportunity at life

Response from the owner
Hi! Thanks so much for this amazing review! We are thrilled to hear about your successful stay at our Concord facility. We wish you all the best on your continued recovery journey and hope you stay in touch with us, please!
parker dennis
5 months ago
5

Very good program! I was here for 5 months and i made a complete 180 from the person I used to be! I used to be an angry traumatized addict but i have managed to stay clean from substances longer than i have ever in my life and want to keep it up! Wonderful staff and BHTs and my therapist was amazing also!!! 10/10

Response from the owner
Hi Parker, thanks so much for this awesome review! We are thrilled to hear about your successful stay at our New England facility. We wish you all the best on your continued recovery journey and hope you stay in touch, please!
Mike B
5 months ago
5

I recommend this place to anyone that suffers from addiction. The staff is great and it really help me see things differently. I love it there

Response from the owner
Hi Mike, thanks so much for this wonderful review! We are thrilled to hear about your successful stay at our New England facility. We wish you all the best on your continued recovery journey and hope you stay in touch, please!
devin adams
5 months ago
5

This place works I am so grateful for the avenues team!

Response from the owner
Hi Devin, thank you so much for this wonderful review! We are thrilled to hear about your successful stay at our New England facility. We wish you all the best on your continued recovery journey and hope you stay in touch, please!
Nathan Laflamme
5 months ago
5

Great place to prepare for sober living.

Response from the owner
Hi Nathan, thank you so much for this nice review! We are thrilled to hear about your successful stay at our New England facility. We wish you all the best on your continued recovery journey and hope you stay in touch, please!
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