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NYC Health Hospitals – Elmhurst

79-01 Broadway Queens, NY 11373
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NYC Health Hospitals - Elmhurst NY 11373

About NYC Health Hospitals – Elmhurst

NYC Health Hospitals – Elmhurst, located in Queens, New York is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention and 12-step therapy.

Specialty rehab programs at NYC Health Hospitals – Elmhurst include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

For recreation, patients can foster creativity and jam with other patients in the music room, continue education during recovery with day school, or express themselves creatively with art activities.

NYC Health Hospitals – Elmhurst has received accreditations from The Joint Commission.

Facility Overview

Bed icon 545
Number of Available Beds

Latest Reviews

Ibrahime Barry
2 months ago on Google
5
It's a good hospital with very friendly employees.
Felipe Rincon
2 months ago on Google
1
Friends, don't go to this hospital, especially for emergencies involving babies or minors, friend, they don't treat you well here, it's supposed to be an emergency, but no, they don't treat you quickly, they don't treat me quickly for two hours, I have my son who broke his tongue and for them it's nothing emergency, imagine a bone bleeding tongue, friends, they don't treat you, don't come
Gloria
2 months ago on Google
5
Today, I was seen by a nurse from the lab named Andrade. She was very diligent, kind, and above all, considerate in drawing the blood, since my veins are very difficult to draw. It didn't take long at all and the blood draw was easy. Thanks to the entire staff at Elmhurst Hospital, because they work with love, patience, and dedication to the patient.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn’t spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. Each person’s treatment plan also includes an aftercare plan to ensure they always receive the level of care they need. Social workers and case managers help patients keep appointments, take their medication and stay on their treatment plan.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Dr. Mitchell Katz

President & CEO

Machelle Allen, MD

Senior Vice President, CMO

Deborah Brown, JD, MSW

Senior Vice President, Chief External Affairs Officer

Natalia Cineas, DNP, MSM-N, MBA, RN, NEA-BC, FAAN, FADLN

Senior Vice President, Chief Nurse Executive

Andrea G. Cohen, JD

Senior Vice President, Legal Affairs and Labor Relations General Counsel

Nichola Davis, MD, MS

Vice President, Chief Population Health Officer

Linda DeHart

Vice President, Finance

Danielle DiBari, Pharm.D.

Senior Vice President, Business Operations

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (718) 883-2710
Building icon

79-01 Broadway
Queens, NY 11373

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Reviews of NYC Health Hospitals – Elmhurst

2.5/5 (100 reviews)
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Date Submitted
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Google Reviews

2.5 (100 reviews)
ronny betancourt
1 week ago
5

Great care and it’s clean psch ward and great workers

Chelsea Lee
1 week ago
1

This hospital is the worst. Waiting on line at this ER trying to get help for my family member as he's vomiting and can't stand up straight. He cant open his eyes or walk on his own. His body is cold but he says he's feeling hot. AND THERES NO ONE AT THE FRONT DESK AT 11:31AM in the morning to help take us in. This is ridiculous. Life or death if you can avoid this hospital please do. My sibling went to park at the lot and no attendant there. We drove the NYP on Booth Memorial. I was relieved and started to cry with the amazing care they had. They saw my family member struggling to walk. The security gave us a wheel chair immediately and the nurse gave us a bucket because he looked like he was going to vomit. Then saw how pale he was and took him in right away. I believe everything happens for a reason. Leaving Elmhurst Hospital was the best choice.

Diana S
1 week ago
1

Worst experience ever! Never ever again will I come back to this place! How is this hospital still opened!! Doctors and nurses get your shit together because this hospital is not it!! Thank god for the doctor in my family whose advice I took and left to go to LIJ! Because god only knows what would have happened if I would have stayed. This place looks like a third world country.

stanislaus hans
3 weeks ago
1

Takes forever to make an appointment here and everyone deflecting responsibility and the patient left unattended with no solution

Nirvana Garcia
4 weeks ago
3

Radiology Department Doesn’t speak Spanish? In a neighborhood where most of people are Latinos? I see how the front desk lady struggles offering customer service to the patients. She doesn’t even use the interpreter. Is too frustrating see how she yells at patients in English that she doesn’t speak spanish. Patients have the right to understand and they stay confused guessing the interactions. Please make something about that.

M C F
1 month ago
5

I centralized my healthcare at Elmhurst many years ago, tired of private hospital and private practitioners' over-billing. Not only have I received outstanding care at Elmhurst, but also my records, providers, appointments and results are on the NY health and hospitals website, easily accessible. Furthermore charges are always accurate, and affordable.

Venice Casiño
1 month ago
1

Arrived at 4:10 pm for my 4:30 ultrasound appointment. Time now: 8:40 pm and they still didn’t call my name.

ine ine
1 month ago
5

I highly recommend this hospital and its exceptional team of doctors, nurses, and support staff. Their professionalism, compassion, and commitment to patient care are truly outstanding. Throughout my experience, I was treated with great respect, empathy, and attention to detail that made a real difference in my comfort and recovery. Every member of the team demonstrated not only medical expertise but also a sincere dedication to human connection and kindness. I am deeply grateful for the care I received and would confidently recommend this facility to anyone in need of quality, compassionate healthcare. Thank you so much for everything 🙏🫶♥️

kevin d sanchez
1 month ago
1

Wish I could give it a 0 star worse place to go have you waiting there for hours just to not treat your properly n js give you medicine n tell u your fine

Just Tena
1 month ago
1

Very disappointed with Elmhurst Hospital. We have been here for over half an hour, and no one has even taken our information yet. It’s extremely crowded, and the staff seems completely overwhelmed and disorganized. There’s no system in place to make sure patients are seen or even acknowledged. This is unacceptable, especially in an emergency situation. Patients deserve better care and respect.

Annamaria CK
1 month ago
5

I’m been going here for 25 years and my appointments are always on time and the hospital is always open and clean .

Gulnur Alicanoglu
1 month ago
3

We brought my dad here. The only thing ı did not like about the food service is that, he was in critical care and they brought food and we fed him. There was another old man next to him sharing a room. The old man had no family member. They just bring the food and leave. No one to feed him. And they come and take the food. The man cannot get up from his bed. So the food goes back untouched. I felt like there should be nurse aid helping people eat who have no one . I thought this was very weird.

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