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Pinnacle Pointe Behavioral Healthcare

1405 North Pierce street, Suite 101
Little Rock, AR 72207
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Illustration of a multi-story medical detox center and inpatient drug rehabilitation hospital.

About Pinnacle Pointe Behavioral Healthcare

Pinnacle Pointe Behavioral Healthcare accepts youth with a wide variety of life challenges and conditions. Their services include outpatient and residential treatment.

The outpatient program offers recreational therapy, spiritual enrichment support, community service activities, individual therapy, group therapy, family therapy, and discharge planning. Clients are referred to a higher level of care if needed.

Residential Treatment
The residential program is available in a standard care option or a long-term stay. This program is for those up to the age of 17. Military family children are also welcome here. Individual therapy, group therapy, and skills classes are provided. Clients also receive proper discharge planning.

Pinnacle Pointe Behavioral Healthcare accepts most insurance plans, including Magellan, Wellmark, Beacon, TRICARE, HCSC, Amerigroup, Blue Cross Blue Shield, and United Healthcare. Out of network benefits may vary, so it is important to verify coverage with your insurance provider prior to starting treatment.

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Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Latest Reviews

Wendy Bullock
3 months ago on Google
5
My granddaughter loved it there she said the staff was very nice and they took real good care of her when she was sick they made sure she had plenty of fluids to drink and she said they had real food there they are the best 👌
Response from the owner1 month ago
So glad to hear this terrific feedback! Thank you for taking the time to leave us this review. Take care.
Brenda Herrington
5 months ago on Google
5
This was all an helpful experience and it helped her mental health a lot more she came home smiling more and she doesn’t stay in her room as much as she used to her depression and anxiety has been a lot better and I strongly feel like it helped her and I strongly recommend this hospital than any other hospital.
Response from the owner1 month ago
We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you and your loved one are doing well. Take care!
John Redmon
7 months ago on Google
5
Ok so I haven't been to this place in almost 10 years so just bare with me, but out of all the facilities I've been to this was probably one of if not the best one I've come across, y'all I can't tell you how many times I've been here (which probably isn't a good thing) but let's just say pretty much all the staff knew me by 1st middle and last name 🤣🤣🤣🤣🤣 but in all seriousness the staff really did show that they care a lot about the kids there and it was honestly not as bad as some people may think, just go in with the mindset of getting better and bettering yourself and you'll do fine. Definitely would recommend if you need a little extra help, these people know what they're doing!!!
Response from the owner1 month ago
Thank you so much for your feedback! We truly appreciate it and hope you have a great day!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.9 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Courtney Bishop

Chief Executive Officer

Benjamin Nimmo, MD

Medical Director

Nichole Simpkins

Chief Financial Officer

Jennifer Yarberry

Chief Nursing Officer

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Pinnacle Pointe Behavioral Healthcare.

Contact Information

Building icon

1405 North Pierce street
Suite 101
Little Rock, AR 72207

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Reviews of Pinnacle Pointe Behavioral Healthcare

2.69/5 (348 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.69 (348 reviews)
Cynthia Miller
2 months ago
5

Alexandria Scott
2 months ago
1

Samantha treated my son like crap, At a meeting She said the farm wouldn’t accept him because he’s aggressive, actually no he’s not, and on behavior medicine, and I’m feeling a place that’ll give him his behavioral meds and ADHD meds, She said, let me be honest we don’t deal with autism kids, and we don’t know how to handle them and stuff like that, she don’t have kids of Her own, She really don’t need to be a therapist honestly, I believe she just got the job without knowing her information, That’s why we fired her, And I hope that there are a lot more people that can see how she truly is, Last week, she thought that my son was going to a mental hospital and she smiled and was happy about it that’s not cool, My son even said that he was uncomfortable around her and that that’s why he acted out at school after talking to her because she said things to him that messed his head up so now we will never be back at the point no other people not to want to be back there either. I wouldn’t leave your kids alone with her cause afterwards they’ll act out. She’s very rude and very unprofessional My son didn’t even need to go to a mental hospital. I’ve been taking care of my boy just fine. She made him go through so much hell from the hospital and so on and had to drive an hour in an ambulance just to go to Fayetteville just to come all the way back and I’m thanking God that I picked up my son at the hospital. He’ll never go to a mental hospital and he can’t because he can’t take care of his self and wipe his self and stuff like that and wear his pull-ups cause he’s autistic but y’all don’t know nothing about that so y’all should really say something before expecting parents to bring their children to y’all

Response from the owner
Thank you for taking the time to review us. Please visit http://www.pinnaclepointebhs.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
Stacy Barker
2 months ago
3

Response from the owner
Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Could you please visit http://www.pinnaclepointebhs.com/contact-us/ at your earliest convenience and provide us with your contact information? Thank you.
Pauline Page
3 months ago
1

They have lost so much of my grandsons clothing. Picked him up yesterday and they lost all of his clothes except ine sock. How is that even possible in a company that 25 years old?

Response from the owner
Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your concerns. However, due to federal patient privacy laws, we can only discuss care with a patient or their guardian; however, we encourage your grandson or his legal guardian to reach out to us directly by visiting http://www.pinnaclepointebhs.com/contact-us/. Again, thank you.
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