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Malvern Community Health Services — Philadelphia

3300 Henry Avenue, 3 Falls Center, Suite 302 Philadelphia, PA 19129
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About Malvern Community Health Services — Philadelphia

Malvern Community Health Services, Inc., formerly known as Progressions Behavioral Health Services, is a mental health and chemical dependency treatment organization. They have several locations including this facility in Philadelphia, Pennsylvania. The facility provides outpatient mental health services and addiction treatment. They accept Medicaid and private insurance.

Treating Substance Use Disorder and Mental Health in Philadelphia

Philadelphia is known for its role in the founding of the United States where the Declaration of Independence was drafted. The area is rich in history and known for its vibrant culture and arts scene. There is a diverse selection of green spaces, parks, and walking trails to enhance your treatment experience.

Clients include transitional age young adults. They specialize in treating children and teens with serious emotional disturbances and clients who have experienced trauma. Additionally, they treat clients with post traumatic stress disorder (PTSD).

PTSD is common in individuals with substance use disorder (SUD). Many clients with SUD have co-occurring mental health disorders such as depression and anxiety.

The therapists at the center help you identify the underlying issues that are obstacles to your recovery. The goal is to help you get beyond the beliefs and mental health issues that are holding you back so you can experience a more rewarding substance free life.

Intensive Behavioral Health Services in Philly

One of the unique programs offered by this organization is the intensive behavioral health services for youths ages three to 21. The program offers community based, individualized services for children and teens dealing with serious behavioral or emotional issues.

The program provides individual and group services and the clients receive an individualized treatment plan. The plans are customized to each client’s needs and strengths. The program is convenient since the therapy is provided in the community, school, home, or wherever is most convenient.

Each child has a dedicated care coordinator who navigates the system and coordinates treatment. The care coordinator communicates with the organization to confirm that each child receives the appropriate level of care. The program is funded by Medical Assistance.

Latest Reviews

Kristin Angelucci
3 months ago on Google
1
I wouldn t even give this place a one star if I didn t have to! They re disgusting people who should not be working in healthcare, the nursing staff on the 5th floor are absolutely horrible refusing to give drinks and food saying this isn t a five star hotel . No it s not you re right it s supposed to be a healthcare facility and care for people properly but can t manage to do so and nothing but ignorant! I m reporting then to every health department possible!
Response from the owner1 month ago
Hi Kristin - We take all concerns seriously. Federal patient privacy laws prevent us from responding online, however we invite you to contact us directly at (215)-475-3402. Thank you.
Eugenia Hunt
3 months ago on Google
1
Staff disregarded religious needs for vegetarian diet even when I ask for peanut butter how low can you go?
Response from the owner2 months ago
Hi Eugenia - We take all concerns seriously. Federal patient privacy laws prevent us from responding online, however we invite you to contact us directly at (215)-475-3402. Thank you.
Tifane Voras
5 months ago on Google
5
As a psychiatric mental health NP student, I was able to observe the care of complex adult patients predominantly in the geriatric population. The psychiatrists and treatment team always worked to provide a plan of care that focused on optimizing a patient's well being during their admission and for discharge. The cohesive interdisciplinary care attributes greatly to the success of the many patient's stabilization.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 223073

Contact Information

Phone icon (215) 924-0684
Building icon

3300 Henry Avenue
3 Falls Center, Suite 302
Philadelphia, PA 19129

Fact checked and written by:
Susan Bertram, BA
Edited by:
Courtney Myers, MS

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Reviews of Malvern Community Health Services — Philadelphia

3.9/5 (94 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (94 reviews)
Kim
1 week ago
1

I wouldn't give any stars if I could. HORRIBLE place. They breach HIPPA. They lie! I'm contacting administrators about a recent experience. They should be shut down.

Response from the ownerInvalid relative date format:
Hi Kim - We take all concerns seriously. Federal patient privacy laws prevent us from responding online, however we invite you to contact us directly at (215)-475-3402. Thank you.
Cedonnie Curtis
1 month ago
5

Hello, I am a PMHNP (c) student who just completed a clinical semester at Haven Behavioral Health. This facility cares for a wide variety of mental health disorders including but not limited to major depressive disorder, bipolar disorder, schizoaffective disorder, personality disorder, to name a few. The treatment team is very knowledge and consists of Psychiatrists, Social Workers, Nurses, Therapists, Mental Health Aids, to name a few. The team collaborates to ensure that the patients receive the highest quality of care in a safe and therapeutic environment. The staff were friendly and welcoming. I was fortunate to have Dr. Seara , the Medical Director, as my Preceptor. He is not only knowledgeable but approachable, warm, kind, and friendly, creating an environment that was conducive to learning. It was truly an honor to learn at this facility and the experience will be long lasting. Looking forward to reconnecting sometime in the near future. Regards, Dr. C. Curtis DNP, MSN, RN, CCRN, PMHNP (C)

Kristin Angelucci
3 months ago
1

I wouldn’t even give this place a one star if I didn’t have to! They’re disgusting people who should not be working in healthcare, the nursing staff on the 5th floor are absolutely horrible refusing to give drinks and food saying “this isn’t a five star hotel”. No it’s not you’re right it’s supposed to be a healthcare facility and care for people properly but can’t manage to do so and nothing but ignorant! I’m reporting then to every health department possible!

Response from the ownerInvalid relative date format:
Hi Kristin - We take all concerns seriously. Federal patient privacy laws prevent us from responding online, however we invite you to contact us directly at (215)-475-3402. Thank you.
Eugenia Hunt
4 months ago
1

Staff disregarded religious needs for vegetarian diet even when I ask for peanut butter how low can you go?

Response from the ownerInvalid relative date format:
Hi Eugenia - We take all concerns seriously. Federal patient privacy laws prevent us from responding online, however we invite you to contact us directly at (215)-475-3402. Thank you.<br>
Tifane Voras
6 months ago
5

As a psychiatric mental health NP student, I was able to observe the care of complex adult patients predominantly in the geriatric population. The psychiatrists and treatment team always worked to provide a plan of care that focused on optimizing a patient's well being during their admission and for discharge. The cohesive interdisciplinary care attributes greatly to the success of the many patient's stabilization.

Ansu Eason
6 months ago
5

Hello, I am a nurse practitioner student at Haven behavioral hospital currently. The care that the hospital provides for the patients is with Passion and empathy. Dr.Seara is amazing with his knowledge and experience. Dr.Seara is also very humble and open minded person to hear all the problems that the patents have. I have seen the progress that the patents had made with the treatment Dr. Seara and team provides. The social workers, case management and therapist also work very hard for the parents. This is an excellent hospital with an amazing Doctor and treatment team.

Kathy Buck
8 months ago
1

My sister had a fall.not reported to family .sent to the er several days later ..Fracture to her spine and uncontrolled pain.. She died a few weeks later.. should have zero stars..

Zina Borys
10 months ago
1

This place is a HELL HOLE, totally unlike the READING PA facility. Psychiatrists breeze through on a daily basis giving minimal time to talk. I met with my social worker once in 2 months for a sit down chat. Lots of screaming and yelling at patients by totally unprofessional staff. Therapy is good, especially art (coloring) and music. Pictures are totally deceiving. Stay away from this place! It's a money grab!

Rhonda
10 months ago
3

Social Worker does not return calls.

kay hey
1 year ago
1

I tried to stay as long as i possibly could for the patients because it was only a very few staff that actually cared for the patients. The nurses would be rude and ignore their patients 24/7 , Sleep throughout their whole shift. Would let the patients melt in their beds with feces all over them, Would starve patients that they did not like when it came down to lunch , dinner and snack. This place is just terrible. I would never send any of my family members here nor will i ever want to be put in. These nurses will not tend to their patients even if they are bleeding out. The only way that your family would get care is if they pass out. DO NOT DO IT. FYI only three nurses actually care , All of the african ones don’t.

Barbara
1 year ago
1

This place along with its mostly unqualified and cruel staff is about the worst facility I've ever seen. From patient falls ( not being reported )to lack of consistency in giving meds to downright rude personnel, this place needs to be reevaluated for its continued existence. The Dietary routine is equally dismal. You won't get a real piece of fresh fruit or vegetable. . All food is Super processed and almost inedible. Some residents were still hungry only to find out STAFF had eaten the rest. For my miserable stay my Insurance was billed over $22,000 . In the week I spent there I saw a qualified Psychiatric professional for no more than 20 minutes TOTAL.

Alexis P
1 year ago
1

Run. Run far away. Do not even think twice. Absolute terrible facility.

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