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Seven Counties Services – West Broadway

2225 West Broadway Louisville, KY 40211
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Seven Counties Services - West Broadway KY 40211

About Seven Counties Services – West Broadway

Located in the heart of scenic Louisville, Kentucky, Seven Counties Services–West Broadway is on a mission to help children and families get well. They’re a Certified Community Behavioral Health Clinic (CCBHC) offering medical and mental health support, including addiction recovery services, for clients of all ages.

At Seven Counties Services, no client will ever be turned away because of an inability to pay. They accept Medicare and Medicaid and offer income-based financial assistance. Each year, they help more than 4000 clients find freedom from drug and alcohol dependency.

Helping Families Heal

Addiction doesn’t only affect the persons with the dependency. It affects entire families, including the children whose parents and siblings have substance use disorder. Seven Counties Services offers comprehensive support for the entire family, including integrated medical care, crisis intervention and stabilization and complete case management.

Children and adults can receive the psychiatric rehabilitation they need to recover from unresolved trauma and address any underlying conditions that may have contributed to substance misuse. Clients can get the care they need in the clinic or at home, work, or school.

If you’re a member of the military or the spouse or child of a service member, you can get customized care tailored to your unique mental health needs.

Managing Withdrawal and Supporting Long-Term Sobriety

For many people, one of the scariest things about getting treatment is the discomfort of withdrawal and the risk of relapse. Seven Counties Services specializes in helping clients through the detox process, offering medical and mental health support to make the process as safe and comfortable as possible.

If you are in recovery from alcohol or opioid dependency, you can also receive medication assisted treatment post-detox. The FDA approved drugs will help ease your cravings and reduce your risk of relapse.

Evening, Weekend, and Telehealth Care Designed for You

Seven Counties Services prioritizes flexible scheduling to meet the needs of busy families. You can access care as late as 7pm on weeknights and from 9am to noon on Saturdays. If you prefer to receive care from the comfort of your own home, telehealth options are available.

Recovery Housing and Employment Assistance in Louisville

If you need additional assistance to help your family thrive, Seven Counties Services is there. They provide a range of support services coordinated by highly qualified social workers and case managers. You can access recovery housing, occupational therapy for persons in addiction recovery, and supportive employment services.

Latest Reviews

Michael Plemmons
1 year ago on Google
1
HORRIBLE PLACE TO TAKE KIDS UNLESS YOUR BLACK OR FORGINER IF YOUR WHITE YOU DONT GET NO HELP AND THEY DISCRIMINATE AGAINST YOU SIMPLE AS THAT
Response from the owner7 months ago
Hi MWP 216, thank you for your feedback. Seven Counties Services is committed to providing quality services to all. This message has been sent on to be reviewed further. Thanks!
Reviewed on 03/01/2019
5
Attentive and caring staff. Always with a great attitude and willing to help people that are struggling with the big problem addiction is. They are like angels!
John Irvin Rhea III
10 years ago on Google
5
Fantastic
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.1 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Counseling Services include assessments and individual, group and family counseling.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. The Intensive Outpatient Program meets for 3 hours, 3 times a week and is designed to treat youth who have been using alcohol and/or drugs.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn’t spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. Peer Support Services are led by people who have a diagnosis of a serious mental illness and are in recovery; this program helps others achieve their own successes.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff & Accreditations

Staff

David Pankotai, MA, LPC

CEO

Elizabeth McKune, Ed.D.

COO

Dr. Scott Hedges, MD, FAPA, OCDS

Chief Medical Officer & Director of Laboratory Services

Eric Post, MBA, CPA, CGMA

CFO

Susan Rittenhouse, M.S.

Chief Administrative Officer

Sara Smith, SPHR, HCS, SHRM-SCP

Chief People Officer

Tracey Garnett, MBA

VP of Finance

Becky Wolf, MSW

VP of Developmental Services

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (502) 589-8910
Building icon

2225 West Broadway
Louisville, KY 40211

Fact checked and written by:
Peter Lee, PhD
Edited by:
Terri Beth Miller, PhD

Rehab in Cities Near Louisville

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Reviews of Seven Counties Services – West Broadway

3.71/5 (7 reviews)
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Reviews

5

Attentive and caring staff. Always with a great attitude and willing to help people that are struggling with the big problem addiction is. They are like angels!

Reviewed on 3/1/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (6 reviews)
Melissa Noyes
1 month ago
5

I love the therapists for my children. Scheduling could be easier though.

Response from the ownerInvalid relative date format:
Hello there, we appreciate this feedback. At Seven Counties Services we strive to ensure that all our clients experinece easy scheduling and understand how important it is for care to be convenient and accessible. We will pass this feedback on!
JULAUN L
2 months ago
1

Not good on communication what so ever

Response from the ownerInvalid relative date format:
Hi there, at Seven Counties Services we're committed to providing our clients with high-quality behavioral health care. We are sorry to hear that our communication did not meet expectations. <br><br>We have forwarded this feedback to our leadership team for further evaluation. Best wishes!
Michael Plemmons
1 year ago
1

HORRIBLE PLACE TO TAKE KIDS UNLESS YOUR BLACK OR FORGINER IF YOUR WHITE YOU DONT GET NO HELP AND THEY DISCRIMINATE AGAINST YOU SIMPLE AS THAT

Response from the ownerInvalid relative date format:
Hi MWP 216, thank you for your feedback. Seven Counties Services is committed to providing quality services to all. This message has been sent on to be reviewed further. Thanks!
derricka hornbeak
1 year ago
5

Mel Hays
1 year ago
4

John Irvin Rhea III
10 years ago
5

Fantastic

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