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South Shore Hospital

8012 S Crandon Ave Chicago, IL 60617
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South Shore Hospital IL 60617

About South Shore Hospital

South Shore Hospital, located in Chicago, Illinois is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, 12-step therapy, and intervention services.

Specialty rehab programs at South Shore Hospital include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and specialized drug rehab for veterans, addressing combat-related trauma and reintegration.

Patients at South Shore Hospital will find the private rooms that give personal space for reflection and undisturbed rest during treatment.

South Shore Hospital has received accreditations from SAMHSA, The Joint Commission, and the state of Illinois.

Latest Reviews

Rasheda
2 months ago on Google
1
This can t be a hospital how is this place still running well barely running. My best friend was rushed here in the ambulance. They don t have certain services like an ultrasound tech or CT. They are not equipped to handle certain emergency. The service and staff is terrible.. waited 45 mins for towels but the staff are sitting at the desk talking about 3 bedrooms and 2 car garage Rooms are filthy and floors this is more like a upscale nursing home. This place need to be shut down seriously .. and lord don t let me mention HIPAA cause these staff definitely not following that I can literally sit here and tell you about most of the patients on the floor so sad my friend is signing her self out and we will be on our way to a REAL HOSPITAL
Vernita Miller
3 months ago on Google
1
The worst hospital in history i checked in at 11:14am it s 5:04pm not one person even asked what are my symptoms
Deidra Brown
3 months ago on Google
1
The service is horrible , I brought my husband here after him being at another hospital for 11 hours with no treatment or anything at all to come here and receive the same exact thing he left at the previous hospital. The Triage is a joke. Prioritzing the patients needs is beyond horrible. I would NOT recommend anyone patronizing this hospital!!!!! This is their Triage window. NOONE IS THERE TO SERVE ANYONE!!!!!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients in outpatient rehab receive a variety of services based on their unique and evolving needs. Typical outpatient treatment modalities include individual, group, and family counseling, recovery-focused life skills training, and community reintegration support. Many programs also provide medication assisted treatment (MAT) for clients recovering from alcohol and/or opioid dependency. Clients exiting inpatient treatment or those who are at an elevated risk of relapse may engage in more robust treatment, such as intensive outpatient (IOP) programming.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) enable clients to receive high-level care while living at home. Clients may choose to enter IOP instead of enrolling in inpatient care post-detox or they may transition from an inpatient rehab into IOP. Intensive outpatient treatment involves multiple therapeutic sessions per week and includes a combination of psychotherapy and addiction and recovery education. Many programs also offer medication assisted treatment (MAT) and/or holistic therapies, such as acupuncture and massage.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
Loved ones can utilize a drug intervention in Illinois to help with addressing a family member's problematic substance use. The goal of the intervention is to educate the individual about the negative effects of their substance use and encourage them to accept professional treatment. Intervention services can help families initiate this conversation and plan appropriate follow-up care, such as inpatient or outpatient rehab.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy provides you with a safe and supportive environment so you can address a traumatic experience. Your therapist helps guide you to understand your emotional, mental, and physical responses while developing healthier coping skills. This helps to improve your emotional resilience and ability to function in the community.

Without nutritional balance, you can't achieve overall health. Nutrition therapy restores this balance by providing healthy meals and teaching you how to choose foods that support recovery. It is an important part of most rehab programs in Illinois.

Recreational therapy in an addiction treatment program in Idaho helps you rediscover the joy and build healthy habits you can continue as you reenter the community. Activities can include gardening, yoga, and group games that all promote relaxation, improve mood, and encourage interaction and community building. These factors are crucial for sustaining long term recovery.

Amenities

  • private-room iconPrivate Rooms

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 568781

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Illinois

Contact Information

Phone icon (773) 356-5000
Building icon

8012 S Crandon Ave
Chicago, IL 60617

Rehab in Cities Near Chicago

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Reviews of South Shore Hospital

2.9/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (100 reviews)
Joy Smith
1 week ago
1

I had foot surgery there a year ago,the Dr.chan did the surgery, he accidentally cut a major nerve in my foot now I'm trying to save my foot and my leg , and I'm told I can't prove it because of my age don't go there 😔😭🥹🙏

QB Breezy74
1 month ago
1

I would of gave this place zero stars if possible it's nasty in there and most of the nurse staff is beyond rude and this place needs to be shut down immediately!! The nurses get extremely irritated and become rude when it's time for them to do their job!! I wouldn't recommend anyone coming here for any type of treatment!!

Destiny Hopkins
1 month ago
1

Bro my grandma came to the hospital cause she don’t feel good and they not doing nothing for her like she crying and you can hear that in the hallway gang and she was supposed to get her medicine at 7:00 they waited all the way tell 9:30 to give it to her like and I was otp with her while she tryna to tell the nurse she hurting I heard shut up ain’t nobody coming to help you but when I went up there people was getting smart like she don’t need that cause I can give her that

Rasheda
2 months ago
1

This can’t be a hospital how is this place still running well barely running. My best friend was rushed here in the ambulance. They don’t have certain services like an ultrasound tech or CT. They are not equipped to handle certain emergency. The service and staff is terrible.. waited 45 mins for towels but the staff are sitting at the desk talking about 3 bedrooms and 2 car garage… Rooms are filthy and floors … this is more like a upscale nursing home. This place need to be shut down seriously….. and lord don’t let me mention HIPAA cause these staff definitely not following that… I can literally sit here and tell you about most of the patients on the floor so sad … my friend is signing her self out and we will be on our way to a REAL HOSPITAL

Vernita Miller
3 months ago
1

The worst hospital in history i checked in at 11:14am it’s 5:04pm not one person even asked what are my symptoms

NIJA LOWERY
3 months ago
1

Deidra Brown
3 months ago
1

The service is horrible , I brought my husband here after him being at another hospital for 11 hours with no treatment or anything at all to come here and receive the same exact thing he left at the previous hospital. The Triage is a joke. Prioritzing the patients needs is beyond horrible. I would NOT recommend anyone patronizing this hospital!!!!! This is their Triage window. NOONE IS THERE TO SERVE ANYONE!!!!!

Chante Barnes
3 months ago
1

I wouldn’t suggest this hospital for nobody they don’t care about their patient. To make a king story short my mom came in jan24 2925 for shortness of breath and fell in their care twice the second fall is what ended her life; nobody was monitoring her, and they lied about the cause of her death.

Shemain Collins
3 months ago
1

Came here to south shore hospital to the ER no one was in the lobby but my brother that was trying to see the doctor. We been waiting for over 2 hours we let them know that he had a fever of 101-103 for the last 4 days and that he is in pain from his head to his toes. As im writing this now no one still haven’t came to see if he okay or not haven’t ckecked his vitals yet witch is crazy to me. Also as u see no one is at the station to info us of anything thats going on to see a doctor. I saw a young lady walk pass that supposed to be at the station have not came out or anything. Its crazy how there are workers here thats not doing the job that pay them. Im very disappointed in this hospital and there workers. Its 3 hours now this is very sad.

Craig Perkins
4 months ago
1

I went to the ER in severe pain on 2/10. Walked into the ER and the receptionist just sat there for 25 mins before acknowledging me. Guy was rude, and took his sweet time. Like dude I'm about to puke all over, why do you work here if you don't have urgency? Then finally got my info taken and sent to the next room. People in the next room went being help. Triage was empty for an hour. When someone came out, they took a lady that came after me. Mind you we haven't been triaged so severity hadnt been determined. This person seemed fine while I was huddled over. This places intake staff is careless and oblivious. They have an emergency button that they refused to respond too. I left the hospital and got illicit drugs to treat my pain temporarily until I can get into a different hospital. This is garbage treatment and this places intake staff needs to be fired.

Donna O'Bryan
4 months ago
1

The worst hospital I was having chest pains and the EMT'S brought me to this place. Instead of bringing me into the Emergency room they put me in the waiting room. Next time I am having chest pains I will walk to the University of Chicago I am not joking.... I would walk 6 miles away with chest pains than return to South shore. Never again...

Anita Mitchell
4 months ago
1

South shore hospital is not where you want to go cuz they didn’t want do test on me until last at night when I came there please do not go to that hospital

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