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South Shore Hospital

8012 S Crandon Ave Chicago, IL 60617
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South Shore Hospital IL 60617

About South Shore Hospital

South Shore Hospital, located in Chicago, Illinois is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, 12-step therapy, and intervention services. Specialty rehab programs at South Shore Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and specialized drug rehab for veterans, addressing combat-related trauma and reintegration. Patients at South Shore Hospital will find the private rooms that give personal space for reflection and undisturbed rest during treatment. South Shore Hospital has received accreditations from SAMHSA, The Joint Commission, and the state of Illinois.

Latest Reviews

Zapporah Mayes
3 weeks ago on Google
1
Mixed feelings about my experience. The guard at the front desk was very pleasant. Greeted me immediately. The lady at intake (black with reddish pink braids) was very kind as well! My issue started at Triage. Im sitting in the waiting area waiting to be called. About 30 minutes passed & Im not thinking much of my wait until I see a big shiny bald head peak around a computer monitor. It’s as if I startled him. He jumps up, opens the door & calls my name & he’s like “oh im sorry”.. he didn’t even notice I was out there because he was too busy being a big back munching on trail mix. They was calling him BJ which im assuming stand for BIG James because his badge says James.but anyway, He’s asking me all of the normal questions then he goes to take my vitals. As he’s putting the blood pressure cuff around my arm he says “oh my you’re so thin” with a look of disgust on his face! I think that thats 1 of the most insensitive things u can say to someone especially when ur working in healthcare. That killed my entire mood. Little do he know, I’ve recently fasted because of serious underlying health issues. Which caused me to drop a few lbs. I was already self conscious & depressed about my weight & that comment there didnt make me feel any better. Do they not teach these people to be more conscious about what they say to sick patients?! There was a young man their who was suffering from breathing difficulties & they made him wait almost 7 hrs for a breathing treatment. Rather they had rooms available or not, they could’ve treated him in the waiting room! I’ve seen it done before. Another lady was on the floor screaming for help. No one came to check on this lady! Once I finally got in the back, No bloodwork was done for me. No machine to monitor my vitals. Just urine & a CT scan of my abdomen. Mind u, 1 of my complaints was chest pain & heart palpitations. Told me I was constipated & sent me home! I’ll never return.
Thedford Smith
4 weeks ago on Google
1
Untrained Staff Nurse
tanyatta Abraham
1 month ago on Google
1
When I say I’am the only one in the ER waiting room I mean it! After signing in for over 4 hours now! Wit shortness of breath and other serious health issues! I rung the bell over 6 times and no one have came,I have not been triaged yet! After waiting so long my oxygen tank is on 6% and very low! To the point I’am getting scared! After waiting for more then 3 hours,a er nurse by the name PAM came out and said that it would be another few hours after 7pm before I be seen by a doctor,even without triaging me yet to see what’s going on! I than asked to speak with manager and she said she is the nurse manager right now and I said someone over you! She said she will give them a call but it’s nothing manager over her can do it’s her call! I asked her if it was possible if I can get some oxygen she ignored me and have not came back! I can’t leave with out my oxygen being at a good percent! Now I’m just out here waiting crying! Please whatever you do make the right decision for you or your love ones! I didn’t wanna do this but this is hurtful for me to know that some people could be very mean and hateful! I don’t understand why people work in healthcare with careless hearts..one day we will all need someone! You just better hope it’s never u on the other end! Also it’s a very MEAN DOCTOR BY THE NAME OF DR.WILLIAM who curses at patients and who have sent me home very sick till the point I had to go someone else to find out my blood was very low I needed a blood transfusion! And my white blood cells were high I ended up finding out I had pneumonia! I could have passed out that day or even died! I been trying to call to talk to the manager but it’s just ringing know one is picking up!
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6.2 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Clients in outpatient rehab receive a variety of services based on their unique and evolving needs. Typical outpatient treatment modalities include individual, group, and family counseling, recovery-focused life skills training, and community reintegration support. Many programs also provide medication assisted treatment (MAT) for clients recovering from alcohol and/or opioid dependency. Clients exiting inpatient treatment or those who are at an elevated risk of relapse may engage in more robust treatment, such as intensive outpatient (IOP) programming.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Intensive outpatient programs (IOP) enable clients to receive high-level care while living at home. Clients may choose to enter IOP instead of enrolling in inpatient care post-detox or they may transition from an inpatient rehab into IOP. Intensive outpatient treatment involves multiple therapeutic sessions per week and includes a combination of psychotherapy and addiction and recovery education. Many programs also offer medication assisted treatment (MAT) and/or holistic therapies, such as acupuncture and massage.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

heart-hands iconIntervention Services

Loved ones can utilize a drug intervention in Illinois to help with addressing a family member's problematic substance use. The goal of the intervention is to educate the individual about the negative effects of their substance use and encourage them to accept professional treatment. Intervention services can help families initiate this conversation and plan appropriate follow-up care, such as inpatient or outpatient rehab.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy provides you with a safe and supportive environment so you can address a traumatic experience. Your therapist helps guide you to understand your emotional, mental, and physical responses while developing healthier coping skills. This helps to improve your emotional resilience and ability to function in the community.

Without nutritional balance, you can't achieve overall health. Nutrition therapy restores this balance by providing healthy meals and teaching you how to choose foods that support recovery. It is an important part of most rehab programs in Illinois.

Recreational therapy in an addiction treatment program in Idaho helps you rediscover the joy and build healthy habits you can continue as you reenter the community. Activities can include gardening, yoga, and group games that all promote relaxation, improve mood, and encourage interaction and community building. These factors are crucial for sustaining long term recovery.

Amenities

  • private-room iconPrivate Rooms

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 568781

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Illinois

Contact Information

Building icon

8012 S Crandon Ave
Chicago, IL 60617

Reviews of South Shore Hospital

2.8/5 (369 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (369 reviews)
Zapporah Mayes
3 weeks ago
1

Mixed feelings about my experience. The guard at the front desk was very pleasant. Greeted me immediately. The lady at intake (black with reddish pink braids) was very kind as well! My issue started at Triage. Im sitting in the waiting area waiting to be called. About 30 minutes passed & Im not thinking much of my wait until I see a big shiny bald head peak around a computer monitor. It’s as if I startled him. He jumps up, opens the door & calls my name & he’s like “oh im sorry”.. he didn’t even notice I was out there because he was too busy being a big back munching on trail mix. They was calling him BJ which im assuming stand for BIG James because his badge says James.but anyway, He’s asking me all of the normal questions then he goes to take my vitals. As he’s putting the blood pressure cuff around my arm he says “oh my you’re so thin” with a look of disgust on his face! I think that thats 1 of the most insensitive things u can say to someone especially when ur working in healthcare. That killed my entire mood. Little do he know, I’ve recently fasted because of serious underlying health issues. Which caused me to drop a few lbs. I was already self conscious & depressed about my weight & that comment there didnt make me feel any better. Do they not teach these people to be more conscious about what they say to sick patients?! There was a young man their who was suffering from breathing difficulties & they made him wait almost 7 hrs for a breathing treatment. Rather they had rooms available or not, they could’ve treated him in the waiting room! I’ve seen it done before. Another lady was on the floor screaming for help. No one came to check on this lady! Once I finally got in the back, No bloodwork was done for me. No machine to monitor my vitals. Just urine & a CT scan of my abdomen. Mind u, 1 of my complaints was chest pain & heart palpitations. Told me I was constipated & sent me home! I’ll never return.

Thedford Smith
4 weeks ago
1

Untrained Staff Nurse

tanyatta Abraham
1 month ago
1

When I say I’am the only one in the ER waiting room I mean it! After signing in for over 4 hours now! Wit shortness of breath and other serious health issues! I rung the bell over 6 times and no one have came,I have not been triaged yet! After waiting so long my oxygen tank is on 6% and very low! To the point I’am getting scared! After waiting for more then 3 hours,a er nurse by the name PAM came out and said that it would be another few hours after 7pm before I be seen by a doctor,even without triaging me yet to see what’s going on! I than asked to speak with manager and she said she is the nurse manager right now and I said someone over you! She said she will give them a call but it’s nothing manager over her can do it’s her call! I asked her if it was possible if I can get some oxygen she ignored me and have not came back! I can’t leave with out my oxygen being at a good percent! Now I’m just out here waiting crying! Please whatever you do make the right decision for you or your love ones! I didn’t wanna do this but this is hurtful for me to know that some people could be very mean and hateful! I don’t understand why people work in healthcare with careless hearts..one day we will all need someone! You just better hope it’s never u on the other end! Also it’s a very MEAN DOCTOR BY THE NAME OF DR.WILLIAM who curses at patients and who have sent me home very sick till the point I had to go someone else to find out my blood was very low I needed a blood transfusion! And my white blood cells were high I ended up finding out I had pneumonia! I could have passed out that day or even died! I been trying to call to talk to the manager but it’s just ringing know one is picking up!

Bertha Alexander
1 month ago
1

beware dont go too they dont care nurses rude long wait nurse go msd for asking a question

Mary Barrett
1 month ago
1

The service here is so bad until my diabetic brother left the hospital in a gown and sheet. He had a bladder and bowel accident an literally had to beg to have his linen changed, which they did not do.

Valarie Scott
1 month ago
3

Daniel Johnson
2 months ago
1

I visited this hospital 8 years ago and was stuck three times by a nurse who clearly didn’t know how to properly draw blood. I walked away bruised and hurt. I gave them the benefit of the doubt… But just today, I came back — and the exact same thing happened again. Another nurse poked me three times, leaving me in pain and with purple marks on my arms. It’s clear they are still hiring or allowing untrained staff to perform procedures they are not qualified for. I came in for a simple scan, but left with needless pain and frustration. This is not just about discomfort — it’s about basic medical safety and proper training. Something needs to be done before someone is seriously injured. This hospital should be investigated immediately.

Nick Miller
2 months ago
1

Horrible

Barbara Morris
2 months ago
3

The staff were extremely friendly. Everyone tried to be helpful. The facilities need to be updated, the hospital is definetely short staff the wait to see even a nurse is long and more order is needed. A Relative was recently admitted here. And they agreed the staff was excellent, food terrible, care decent.

tiera green
3 months ago
1

Horrible care! My aunt was brought ambulance incoherent and stumbling around. When I asked the nurse if she can get some water because it was hot in the hallway she looked at me like I was crazy. I then got upset and asked is it best if we go somewhere, she says “yes cause it’s hot back here too” the care was 0/10. Just go to Trinity!

Domi
3 months ago
1

Currently sitting in the e.r having an Allergy attack, throat closing and asthma messing up. Instead of helping, staff wanted to argue with themselves.

Teresa Lewis
3 months ago
1

This hospital should be closed down. There’s nothing else to say. The nurse’s I’ll say 95 percent have nasty ugly attitudes. The doctor came in n I couldn’t tell u what he said. He ran on out the room. So I went for short of breath. They put me on oxygen that’s it that’s all. I had to beg them for treatments. I can’t get out the bed if I try I can’t breath. So I’m trying to use the bed pan my bed get wet. I call them 3 people come in n say ok. The nurse came in n was like ok my roommate was like she told several nurses. She was like ok The CNA will come n change her. Nurse Prichet said that. This place is like an abandoned building it’s just a hospital. I asked them to transfer me to the university of Chicago they told me I can sign out n go. Somebody can be choking when they don’t answer that call button or when u calling for them from ur mouth. They don’t answer! Close it down! The city need to go take a look they don’t change ur bedding it’s sad!

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