Thresholds – Ravenswood Avenue - Chicago, IL

About Thresholds – Ravenswood Avenue

Thresholds – Ravenswood Avenue in Chicago has an incredible number of services to meet the mental health and addiction recovery needs of youth, young adults, adults and seniors. They also have special programs for veterans and mothers of young children. Medication assisted treatment referrals, crisis intervention, and psychosocial rehabilitation are services included in care at Ravenswood. Crisis intervention and Assertive Community Support teams are available to offer mental health support 24/7.

The team at Ravenswood Center for Mental Wellbeing does their best to care for the whole person, so physical and mental health are both a priority. Assessments and screenings are performed and referrals are made to the appropriate specialists and medical professionals. Chronic disease management and care coordination help integrate services and streamline each individual’s care.

Substance abuse screening and treatment are offered along with counseling, medication management, preventative medicine and community support. Employment, housing, education, and social skills and resources help individuals and their families make long lasting positive changes in their lives.

Here, treatment is offered in two phases. An Intensive Outpatient Program is available that provides at least nine hours of services and clinical support each week. There are less intensive outpatient services as well. These are less frequent and vary in length and focus depending on an individual’s needs and therapy goals.

Treatment for addiction and substance abuse is focused on addressing three areas: biological, psychological, and social. All treatment plans, therapy sessions and groups will provide tools or resources to improve, treat and nurture one of these three aspects of life.

There is a MindStrong program for both adolescents and adults who have experienced their first psychosis symptoms. Early intervention is a program for young people between the ages of 13 and 25. First Episode is a program for anyone between 14 and 40. These two programs include individual, group, and family counseling, medication monitoring, care management, urgent assessment and care coordination as well as peer support programs.

Youth and young adults have other services available to them as well. There is a Thresholds high school program, a homeless outreach program, residential and outpatient programs and extra support for young parents trying to transition from being a child to raising one. They have a substance abuse program directed at and created for the specific needs of teenagers and young adults.

No one is ever turned away because they can’t pay. Individuals can seek treatment for any mental illness such as bipolar disorder, psychosis, PSTD, schizophrenia or other concerns without fear. Approximately 90% of the people who access services at Thresholds are unemployed. Many have no means of income, no home and no support until they find it here.

Latest Reviews

Kia Shinn

4 months ago on Google

I waited 3 months was told I needed a mental evaluation to be considered for help. They changed their mind contacted me made an appt with me and wanted to come to my home instead of their office. They apparently don't have one in waukegan. Didn't send a email or text confirmation for appt with me and called me the day before the date scheduled saying they thought it was for the day before. I even said the date and DAY how do you mess that up? It's unprofessional and frustrating when you know you need this kind of help and get nothing but a waiting list and the runaround. Do yourself a favor find a better organization this one is not it. If you really need counseling or mental help. Very upset

Jenn Eliza (Jenn)

8 months ago on Google

i don t know the situation but i highly discourage using thresholds for anything at all. there is a center right next to my house and ive seen some of the worst neglect from the staff and actions from the young men who live here. the cops are here every single day but never end up doing anything. the staff lets them do whatever they want, even at sometimes forcing/leaving them to stay outside for hours in the cold i just hearing them banging on the door and screaming for hours.just now as i write this, something must ve happened and there is a kid from this house outside throwing bricks at an ambulance and fire truck that came here for him..the consolers watch them fight eachother jn public and do absolutely nothing. it seems like they are just waiting for the kids to age out to 21 half the time when they wont have to deal with them anymore

Peter Payton Payton

2 years ago on Google

Thresholds and many other agencies are deliberately flooding neighborhoods with both homeless and section 8 voucher holders, doing very little to monitor or rehabilitate them and pocketing the money.

Rehab Score

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6.2 / 10

Gallery

The facilities at Thresholds - Ravenswood Avenue in Chicago, IL 1

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Mark Ishaug, MA

CEO

Al Shoreibah, CPA, MBA

CFO

Ademola (Dayo) Popoola

CIO

Mark Furlong, LCSW

COO

Debbie Pavrick

Chief Clinical Officer

Chris Noone

Chief Talent Officer

Brent Peterson

Chief Development Officer

Emily Moen

Chief Communication Officer

Contact Information

(773) 572-5500

Website

4101 North Ravenswood Avenue
Chicago, IL 60613

Get Help Now - 708-470-6914

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Reviews of Thresholds – Ravenswood Avenue

2.7/5 (30 reviews)

Google Reviews

2.7 (30 reviews)

Matt

2 months ago

4 months ago

8 months ago

i don’t know the situation but i highly discourage using thresholds for anything at all. there is a center right next to my house and ive seen some of the worst neglect from the staff and actions from the young men who live here. the cops are here every single day but never end up doing anything. the staff lets them do whatever they want, even at sometimes forcing/leaving them to stay outside for hours in the cold… i just hearing them banging on the door and screaming for hours. just now as i write this, something must’ve happened and there is a kid from this house outside throwing bricks at an ambulance and fire truck that came here for him.. the consolers watch them fight eachother jn public and do absolutely nothing. it seems like they are just waiting for the kids to age out to 21 half the time when they wont have to deal with them anymore

Richard Suddoth

1 year ago

Peter “Payton” Payton

2 years ago

Courtney Clay

Their website states that they are “Chicago’s only citywide mental health homeless outreach program, and our primary goal is simple: to get people living with mental illness off the street and help them recover and regain their lives.” Thus, I called looking for assistance for an unhoused individual with need of psychiatric support and the intake receptionists were incredible rude to say the least. The first woman, Shayna, spoke to me with no respect and in anger misunderstood the information that I was trying to relay and hung up on me. I was told that the unhoused individual would need to have a cell phone available through govt assistance programs and when I said I needed her to go back a step and consider that before obtaining a phone she is having psychiatric issues preventing her from getting assistance through the programs that Shayna was mentioning (why I was calling)! She didn’t even let me finished before yelling that “no, you need to take a step back,” clearly not hearing what I was trying to say. Before she hung up on me, I asked if I could speak to someone else and she responded “No! I’m intake.” She ignored my requests to have her name and to speak to anyone else who would listen and help me find assistance for this unhoused individual sitting out in the 14 degree weather and pouring snow. Though she refused to provide me with her name, I found out later that her name was Shayna. When I called back, her colleague, Andrew, yelled at me that his colleague had already explained to me the services that they provide and when I repeated that I didn’t understand and was just trying to help someone he insisted that his colleague had already helped me and refused to further help as well. He stated that the call was recorded and I assume that the corporation has access to this, but it breaks my heart to know that nothing is being done. If this is how local “supportive services” are run in the Chicago area, there’s no wonder we are in such dire need of change. They made it clear that they did not believe who I was or why I was calling; which was extremely unexpected and peculiar! I hope this message reaches someone who can assist with equity training in their office and can help to make this a place that actually provides services rather than gatekeeping those that reach out at intake. Otherwise, investigations to the legitimacy of their service claims should be investigated by the federal labor bureau, whom I will be reaching out to with my concerns in addition to making their donors aware of how the public seeking assistance is treated upon intake. Their funds are evidently not being spent towards assistance or staff training. This is such a shame.