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BayCare Behavioral Health

14527 7th street Dade City, FL 33523
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BayCare Behavioral Health FL 33523

About BayCare Behavioral Health

BayCare Behavioral Health focuses on providing adults and children with drug and alcohol addiction with outpatient treatment in Dade City, Florida. Their behavioral healthcare center offers comprehensive drug rehab services in its outpatient treatment program to help patients make better, healthier, informed decisions and choices about their lives to support physical and emotional well-being and promote long-term sobriety.

When you sign up in their outpatient program, you can expect to undergo psychiatric outpatient services, individual and group counseling, family therapy, parenting workshops, case management, wellness and prevention services, and in-home and school-based services for children in recovery.
If you want to use your insurance to help pay for outpatient treatment, you should speak with this center and your provider to verify coverage. All insurance plans can tell you if you need to use outside network benefits and if you have coverage for treatment.

Facility Overview

Bed icon 26
Number of Available Beds

Latest Reviews

Eric Gomez (imagiin360)
4 months ago on Google
1
AVOID LATIERE WALLACE!!! Horrible provider with zero empathy, no logic to her explanations and wants to throw her credentials at you when she realizes she makes zero sense. They will tell you they have no time for you and she will specifically hang up on you when she's done with the conversation. DO NOT RECOMMEND especially if you need mental health help. For a professional in mental health, so sure knows how to create mental health issues in others.
Response from the owner1 week ago
Hi Eric Gomez (imagiin360). We are sorry to hear about your experience at BayCare Behavioral Health- Doris Cook Smith Counseling Center. If you would like to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thanks -Payton (02022296)
Nichole Gonzalez
6 months ago on Google
1
After taking my primary care s advice and switching my mental health Dr to one at BayCare I can honestly say I wish I hadn t. When I called to be placed with a provider the call center paired me with a facility almost 20miles away from me when there is one not 5miles up the road.When I am at my appointment the facility treats me like I am a criminal and makes me jump through hoops just to have my medications refilled.When trying to reschedule my next appointment I requested a tele-health visit since the facility is 20 miles away. The person on the phone relays that I will need to wait for the Dr/ARNP to approve. When I get a notification about my visit I call back. I am now told I need to wait till tomorrow to call back and confirm. If not then I will have to cancel and reschedule outside of the cancellation period.For a facility that is supposed to help support those with mental illness it only promotes anxiety and stress when having to schedule appointments with all of their rules and procedures.
Response from the owner1 month ago
Hi Nichole - We are sorry to hear about your experience at BayCare Behavioral Health- Doris Cook Smith Counseling Center. If you would like to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thank you, Vince (1911259)
Bobby Garcia
9 months ago on Google
5
I've always had great experience at the Dade City Baycare I find the staff to be very friendly and accommodating,I honestly don't have any complaints,not trying to get bakeracted..
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Location

Accepted Insurance

BayCare Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Stephanie Conners

President & CEO

Sowmya Viswanathan, MD

Chief Physician Executive

Janice Polo

Chief Financial Officer

Louis Galdieri

Co-Chief Operating Officer

Kimberly Guy

Co-Chief Operating Officer

Patricia Shucoski

Chief Nurse Executive

Kyle Barr

Chief Team Resources Officer

Keri Eisenbeis

Chief of Staff & Chief Communications Officer

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (352) 521-1474
Building icon

14527 7th street
Dade City FL, 33523

Fact checked and written by:
Jason Collins
Edited by:
Peter Lee, PhD

Rehab in Cities Near Dade City

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Reviews of BayCare Behavioral Health

2.8/5 (37 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (37 reviews)
Eric Gomez (imagiin360)
4 months ago
1

AVOID LATIERE WALLACE!!! Horrible provider with zero empathy, no logic to her explanations and wants to throw her credentials at you when she realizes she makes zero sense. They will tell you they have no time for you and she will specifically hang up on you when she's done with the conversation. DO NOT RECOMMEND especially if you need mental health help. For a professional in mental health, so sure knows how to create mental health issues in others.

Response from the ownerInvalid relative date format:
Hi Eric Gomez (imagiin360). We are sorry to hear about your experience at BayCare Behavioral Health- Doris Cook Smith Counseling Center. If you would like to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thanks -Payton (02022296)
Nichole Gonzalez
7 months ago
1

After taking my primary care’s advice and switching my mental health Dr to one at BayCare I can honestly say I wish I hadn’t. When I called to be placed with a provider the call center paired me with a facility almost 20miles away from me when there is one not 5miles up the road. When I am at my appointment the facility treats me like I am a criminal and makes me jump through hoops just to have my medications refilled. When trying to reschedule my next appointment I requested a tele-health visit since the facility is 20 miles away. The person on the phone relays that I will need to wait for the Dr/ARNP to approve. When I get a notification about my visit I call back. I am now told I need to wait till tomorrow to call back and confirm. If not then I will have to cancel and reschedule outside of the cancellation period. For a facility that is supposed to help support those with mental illness it only promotes anxiety and stress when having to schedule appointments with all of their rules and procedures.

Response from the ownerInvalid relative date format:
Hi Nichole - We are sorry to hear about your experience at BayCare Behavioral Health- Doris Cook Smith Counseling Center. If you would like to share more details, please fill out this form, which will be routed to our customer experience team: https://bit.ly/BayCareCustomerFeedbackForm. Thank you, Vince (1911259)
Bobby Garcia
9 months ago
5

I've always had great experience at the Dade City Baycare I find the staff to be very friendly and accommodating,I honestly don't have any complaints,not trying to get bakeracted..

Nickie L
1 year ago
1

The worst most unorganized place ! The call center is rude and has no compassion and doesn’t take mental health seriously ! It’s truly sad the hoops someone has to go through ! Do better !

Response from the ownerInvalid relative date format:
Hi Nickie L. We appreciate you taking the time to share your concerns about BayCare Behavioral Health- Doris Cook Smith Counseling Center and want to let you know that we share all feedback with our leadership team. This insight is valuable in helping us to identify areas of opportunity to enhance the experience for all our patients and visitors. If you would like to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://baycare.org/contact-us/customer-feedback-form. Thanks - Renee (1684150)
Allison Dockery
1 year ago
1

Refused me service because I’m a medical marijuana patient

Response from the ownerInvalid relative date format:
Hi Allison. Thank you for bringing this to our attention and we will share your feedback with our leadership team. This valuable insight helps us to identify areas of opportunity to enhance the experience for all our patients and visitors at BayCare Behavioral Health- Doris Cook Smith Counseling Center. Feedback like yours aids us in delivering top quality, compassionate care every time. If you would like to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://baycare.org/contact-us/customer-feedback-form. Thanks - Emma (1376007)
Tiffany Norris
2 years ago
5

Our family has been working with Sierra Johnson. This woman always goes above and beyond.. we haven't had anyone that has went as hard as she has for our child and for that we are forever thankful..

Sarah Walden
2 years ago
1

Do not bring your children here. Poor communication. You never get clear answers over the phone. They never document the accounts when you call in. I was called a liar today for simply explaining what a representative told me over the phone. You get transferred around to leave voicemails that no on calls you back about.

Response from the ownerInvalid relative date format:
Hello Sarah. We are sorry to hear about your experience at BayCare Behavioral Health- Doris Cook Smith Counseling Center and would like the opportunity to discuss your concerns. Please click on this link to share more details via our feedback form: https://baycare.org/contact-us/customer-feedback-form. Thank you, Lynn (990942)
Carlye Starr
2 years ago
1

Abysmal scheduling. An entire office is run horribly. We don't have a problem with the doctors but the office staff never knows what's going on. Because of this, my daughter's medicine has lapsed which has caused a massive issue.

Response from the ownerInvalid relative date format:
Hi Starrly. We appreciate you taking the time to share your concerns about BayCare Behavioral Health- Doris Cook Smith Counseling Center and want to let you know that we share all feedback with our leadership team. This insight is valuable in helping us to identify areas of opportunity to enhance the experience for all our patients and visitors. If you would like to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://baycare.org/contact-us/customer-feedback-form. Thanks - Taylor (912093)
Vic S
2 years ago
5

The staff is very helpful and kind and appointments are on time.

Polymer Penguin
2 years ago
5

I've been using this facility for years staff have always been pleasant. Was very sad when my arnp Lynn retired but im sure my new arnp will be just as lovely as Lynn!

Jaime Shaner
2 years ago
3

Hunter Morera
3 years ago
1

I have been a patient for about a year now. Today is the end of that. Amy in the medication department is the most unprofessional Baycare employee I have ever dealt with. She is very confrontational and aggressive. I called to get my meds refilled and she accused me of doctor shopping when in reality my prescription had been refilled by their office just a different provider because they couldn't get me an appointment until August. I then tell her that I need a medication refill and she says I will have to wait a week to get an appointment. Then she looks again and says I can be seen in two days. I said sure. I expressed to her that I was upset over this and I would be seeking another provider elsewhere after this appointment. She then rescinded the offer to give me an appointment became very aggressive and loud. I told her this was unprofessional and she was the rudest person I have ever dealt with at Baycare. SHE HUNG UP ON ME!!! I cannot believe that she is still employed here when there are other complaints about her right here on google. Clearly she needs to find another job and not work with people who have anxiety already and then she adds to it by being aggressive, snarky, rude, and inconsiderate. I will not be returning and I wouldn't even recommend this office to my worst enemy.

Response from the ownerInvalid relative date format:
Hi Hunter. Thank you for bringing this to our attention and we will share your feedback with our leadership team. This valuable insight helps us to identify areas of opportunity to enhance the experience for all our patients and visitors at BayCare Behavioral Health- Doris Cook Smith Counseling Center. Feedback like yours aids us in delivering top quality, compassionate care every time. If you would like to share more details, please click on this link to fill out a form that will be routed to our customer experience team: https://baycare.org/contact-us/customer-feedback-form. Thanks - Taylor (578761)
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