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Northwestern Medicine Woodstock Hospital

3701 Doty Road Woodstock, IL 60098
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Centegra Hospital IL 60098

About Northwestern Medicine Woodstock Hospital

Northwestern Medicine Woodstock Hospital, formerly called Centegra Hospital, offers multiple behavioral health services for adults struggling with mental health and substance use. They have inpatient treatment for mental health as well as multiple outpatient programs for addiction treatment.

Northwestern Medicine accepts multiple insurance plans. However, they are not in network with Meridian Medicaid. They also have help for those without insurance coverage.

Outpatient Treatment for Substance Use and Co-Occurring Disorders

Woodstock Hospital has three levels of outpatient care: partial hospitalization programs (PHP), intensive outpatient programs (IOPs) and general outpatient care.

Their PHP can provide a similar level of intensity of care as residential care, except you go home at night. The IOP meets three times a week, three days a week. General outpatient care meets once or twice a week.

Services in all levels of outpatient treatment include having a primary therapist helping you create a treatment plan and set goals. This professional will also monitor your progress, provide individual counseling and help you schedule your group and family therapy sessions.

There are also expressive arts specialists on staff, so you may get to participate in art therapy, music therapy and other complementary approaches.

Including Family

I like that they involved families in treatment because addiction can impact the whole family. There can be rifts between other family members over disagreements about how to handle the loved one with a substance use disorder.

Family therapy can help restore those relationships and teach everyone to set healthy boundaries, communicate well, and become essential supports for the one in recovery.

Latest Reviews

Cassie Stamper-Kottmann
4 months ago on Google
2
I now see why this place is rated so badly. I'll try to keep this as concise as possible. My godmother was admitted to the ER yesterday due to being in and out of consciousness. This was the closest hospital near her home, so of course we didn't really have control as to where she'd be going. Now, the only reason why I gave 2 stars instead of 1 is because they did run a lot of tests on her (Cat Scan, blood tests, etc.) which is good since that's their job BUT I agree with many of the other reviewers about the bedside manner here. First of all, the nurses refused to give her more water after she asked. They lied to my godsister saying they did but my godmother showed her and said those were her old cups and the ONLY cups of water they gave her (and mind you, they were tiny! she was very dehydrated for God's sake!). Second, while my godmother did check herself out, a nurse did not walk out with her to make sure she was okay or if she needed anything (this ties directly to the third issue). Then/third, when we got the call saying she checked herself out and needed to be picked up, the nurse was insistent on giving us the address to the place after we kindly asked her numerous times how my godmother was doing and if she was with her. She told us she can't give us any information due to confidentiality or some BS when we weren't even asking about her test results, we were just asking if she was okay!! she just went right back to telling us the address and to come get her, like they were eager to get rid of her. Lastly, this same nurse was extremely rude to my godsister when she went to pick my godmother up. My godsister had asked a lot of questions in regards to the mental health resources they offer to people (since the whole reason why my godmother was admitted to the ER in the first place was mental health related), to which she just kept insisting on theirs and only theirs. When my godsister had asked if they truly cannot recommend any other resources/places, she would just shrug or roll her eyes. We were definitely not happy with any of this!I typically think very highly of Northwestern as a whole but this location is TERRIBLE. Would NOT recommend anyone going there!! Go to the next town over or anywhere else!
Ian Zurn
7 months ago on Google
1
Brought my 11 year old daughter in for a mental evaluation. They instantly asked her if she was on drugs, gave her a urinalysis to test for drugs then had us sit 4 hours before they literally gave her clothes back and had us leave. She has been on meds for 3 years for bipolar which I mentioned at least 5 times to multiple people and described our family history. No evaluation, just brought in a social worker that wasn t even told she had mental health issues. We were treated like she had a drug problem at 11 with no reason to believe that. The lack of mental health care was astounding and we left with zero answers for her troubles as I said her meds weren t working and she needed to to be observed to see what worked better than what she was on. This is the sad truth of mental health when all they do is point to drugs whether they have evidence or not, which shows their lack of knowledge when it comes to true bipolar and providing help for such people. The social worker said we are doing everything right, which I knew. We came for answers and got treated like drug addicts for no reason. DO NOT GO HER IF YOU HAVE A STRUGGLING CHILD, you will get no answers and mistreated and misdiagnosed.
Marilyn Gazikas
9 months ago on Google
5
The best doctor hab hab save my lives..
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.1 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

free iconFree

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
The Intensive Outpatient Program provides care to adults with mental health disorders that cannot be managed in a traditional outpatient setting or as a step down from inpatient or residential care. The Intensive Outpatient Program meets three to five days per week for three hours a day, for three 50-minute group therapy sessions, either in the morning or the afternoon.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

The term co-occurring is used to indicate a person has both a mental health condition and struggles with substance use. The co-occurring disorders program helps people to see how their substance use and their mental health symptoms are related. The program addresses ways to manage both conditions at the same time. Participation in this treatment track is based on the patient's needs and is a decision made between each patient and the treatment staff.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Tipper has been visiting patients for several years at Centegra Health System. She is not your typical volunteer, though. Tipper is a dachshund/sheltie mix owned by Nanci Tayler and she is one of more than 30 dogs participating in Centegra’s Animal Assisted Therapy Program called Caring Paws. Studies have shown that visits from a therapy dog reduce blood pressure, feelings of anxiety, stress levels and loneliness, all of which aids in the healing process. At Centegra, therapy dogs visit patients in the waiting areas, at Centegra Sage Cancer Center as well as in the nursing units.

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation. Family involvement is encouraged and family therapy sessions are offered to all program participants. They recommend that patients share their experience in the program with their family so they can understand what patients are working on and reinforce their changes.

Group therapy is the basis of the IOP and PHP programs. People often find the group-based treatment approach is helpful in assuring them they are not alone in their thoughts, feelings and circumstances. The professional staff provides education and guidance while the group itself provides useful feedback and support. Group size depends on how many people are enrolled in the program on any given day. Typically, groups are 6-12 people. There are open discussion groups called process groups where patients ask for and receive feedback from other group members on current struggles. Some groups are more educational in nature and are geared to teaching specific skills to manage symptoms. These groups may focus on topics such as anger management, coping strategies, enhancing self-compassion, cognitive behavioral therapy skills or relapse prevention skills. Other group sessions are experiential where the learning comes from doing. Art therapy and yoga are some examples of experiential groups.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • spa2 iconYoga Studio
  • wifi iconWifi
  • private-room iconPrivate Rooms

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (815) 338-2500
Building icon

3701 Doty Road
Woodstock, IL 60098

Fact checked and written by:
Anna Spooner
Edited by:
Courtney Myers, MS

Rehab in Cities Near Woodstock

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Reviews of Northwestern Medicine Woodstock Hospital

2.29/5 (101 reviews)
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Reviews

1

The nurses have no compassion here. Don't even consider about going here, just go elsewhere. They also lack communication skills, and they could use some training on how to attend people politely and adequately.

Reviewed on 11/26/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (100 reviews)
Elzbieta Krzywinska
1 week ago
1

This hospital and its emergency does not deserve even 1 star. Ambulance from McHenry took me there with my granddaughter, she was in a depressive crisis. All patient rights were violated there. Under the threat of taking the child away, I was forced to sign documents instead of her mother, the child was sent as soon as possible to Hartgrove Hospital, far from home, this hospital was not notified, the hospital was surprised to bring a new patient and in this situation called the child's mother. When I asked for Lurie Children's Emergency Hospital, where the child has a psychiatrist and a private ambulance, which I was willing to pay for to take the child to Lurie, they did not allow me! The nurse lied that Lurie Hospital does not accept 12-year-olds, the doctor behaved aggressively and refused any support. I wanted to stay longer in the hospital waiting for the possibility of admission to Streamwood, close to home they did not allow me either. The distraught child screamed that she wanted to go to Lurie, and the nurse announced that we should be happy with the hospital in Hartgrove, we deserve nothing better. They didn't wait for the mother, also a nurse, to arrive and sign the documents, say goodbye to her daughter. I wasn't allowed to go with the child to Hartgrove. We weren't given any emergency discharge papers. The staff from this hospital should get a disciplinary warning so as not to hurt others. It was a horror.

Rebecca Fitzgerald
2 weeks ago
1

Took an hour to actually be seen by anyone after getting a room. The only person to come in was the doctor Oscar H, ran no tests. Was quick to prescribe me something I was allergic too. And asked what Ive been on b4 and he will prescribe it. Never checked my lungs, never checked to see if I was dehydrated. Quick to run a covid test, and influenza, and rsv. Which I knew with my symptoms I had a sinus infection. All my tests were negative. But yes to sinusitis. The nurse finally came in to discharge me. All of the badges with their names on it were turned to hide the names. Worst hospital ever, should just close the e.r and keep it for mental health only. I’m still stunned for lack of care I got .

Tammy Alongi
2 months ago
1

Horrible place.

Michelle Miller
2 months ago
1

When it takes more than 15 minutes to literally get a phone answered by the main number, that's ridiculous. I was trying to ask when to drink contrast at home before a catscan. Finally hung up without the call ever being answered at all and looked it up. Hope Google is right.

Lucy Ferraresi
2 months ago
4

Cassie Stamper-Kottmann
5 months ago
2

I now see why this place is rated so badly. I'll try to keep this as concise as possible. My godmother was admitted to the ER yesterday due to being in and out of consciousness. This was the closest hospital near her home, so of course we didn't really have control as to where she'd be going. Now, the only reason why I gave 2 stars instead of 1 is because they did run a lot of tests on her (Cat Scan, blood tests, etc.) which is good since that's their job BUT I agree with many of the other reviewers about the bedside manner here. First of all, the nurses refused to give her more water after she asked. They lied to my godsister saying they did but my godmother showed her and said those were her old cups and the ONLY cups of water they gave her (and mind you, they were tiny! she was very dehydrated for God's sake!). Second, while my godmother did check herself out, a nurse did not walk out with her to make sure she was okay or if she needed anything (this ties directly to the third issue). Then/third, when we got the call saying she checked herself out and needed to be picked up, the nurse was insistent on giving us the address to the place after we kindly asked her numerous times how my godmother was doing and if she was with her. She told us she can't give us any information due to confidentiality or some BS when we weren't even asking about her test results, we were just asking if she was okay!! she just went right back to telling us the address and to come get her, like they were eager to get rid of her. Lastly, this same nurse was extremely rude to my godsister when she went to pick my godmother up. My godsister had asked a lot of questions in regards to the mental health resources they offer to people (since the whole reason why my godmother was admitted to the ER in the first place was mental health related), to which she just kept insisting on theirs and only theirs. When my godsister had asked if they truly cannot recommend any other resources/places, she would just shrug or roll her eyes. We were definitely not happy with any of this! I typically think very highly of Northwestern as a whole but this location is TERRIBLE. Would NOT recommend anyone going there!! Go to the next town over or anywhere else!

Ian Zurn
7 months ago
1

Brought my 11 year old daughter in for a mental evaluation. They instantly asked her if she was on drugs, gave her a urinalysis to test for drugs then had us sit 4 hours before they literally gave her clothes back and had us leave. She has been on meds for 3 years for bipolar which I mentioned at least 5 times to multiple people and described our family history. No evaluation, just brought in a social worker that wasn’t even told she had mental health issues. We were treated like she had a drug problem at 11 with no reason to believe that. The lack of mental health care was astounding and we left with zero answers for her troubles as I said her meds weren’t working and she needed to to be observed to see what worked better than what she was on. This is the sad truth of mental health when all they do is point to drugs whether they have evidence or not, which shows their lack of knowledge when it comes to true bipolar and providing help for such people. The social worker said we are doing everything right, which I knew. We came for answers and got treated like drug addicts for no reason. DO NOT GO HER IF YOU HAVE A STRUGGLING CHILD, you will get no answers and mistreated and misdiagnosed.

Edward Rios
9 months ago
5

Got in right away for a test and the technician was very kind. Everything went smoothly.

Marilyn Gazikas
9 months ago
5

The best doctor hab hab save my lives..

sterling archer
10 months ago
1

Death>Northwestern "Medicine" if you care about anything. This place should have "mistreatment & misdiagnoses" as their slogan. 100%. AND floor>beds, grass>food, etc. Strong words but no one actually sees anything but their crocodile smile. Admit yourself and observe. Keep yourself & family members away.

Helen Cole
11 months ago
5

jessica Kenney
1 year ago
1

Mental health, rebecca was our intake person. Never have I ever seen such poor bedside manner. My husband is a vet and struggling after service, she treated him with complete disrespect, then when I pulled her aside to confront her about it, she chose to lie to my face saying there were no beds and later went on to say she would check (but if she didn't come back, it was a no) I was shocked at her response and got a bit vulgar with her, then she agreed to come back. Me, my husband, and even security were shocked by her behavior. (There were beds) Oh wait there's more! She came back to Apologize because she heard we complained and went on to argue with my husband. This is not helpful. A man who fought for this country and is seeking help, being treated in the most disrespectful manner. If I could do a 0 out of 10 I would.

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