800-784-1361
I have a thyroid problem that has gotten way out of control. There was a prescription called in to this pharmacy. I just called them they did not know if they should fill it or not. So I mentioned well maybe you could speak with Teresa the doctor that prescribed it that is ...
About Cherokee Health Systems
This facility offers several options for treatment of addictions. They offer integrated care for substance use disorders, which provides specialized services for those who are trying to recover from substance use. Treatment includes primary care and a case manager to help guide you through on your journey to recovery.
They have a service with certified peer recovery specialists. This team uses their life experiences to help you navigate your journey, while helping those who have recently overdosed get the treatment they need. This team will help you get more intensive levels of care, if needed, and will help you learn coping strategies to get you through your recovery.
They provide an extended outpatient program which provides group therapy for those dealing with addictions They also offer medication assisted treatment (MAT). This treatment uses medication to help with withdrawal and cravings while you are going through behavioral therapy and counseling.
Several clients have said that the staff is excellent and caring. This facility’s staff truly cares, wants to help, and goes above and beyond to help you get the services that you need. They’re an ability-to-pay center and accept TennCare.
Fact checked and written by:
Linda Dotson
Edited by:
Peter Lee, PhD
Latest Reviews
I scheduled an appointment 2 months in advance. When I came in for my appointment I waited 45 minutes and finally went up to ask why I hadn’t been taken back yet. There were literally only 2 people in the waiting area the entire time. I was very rudely told that my appointment had been changed to the walk-in clinic and that my doctor Brittany Ruiz had been busy seeing other people the entire time I was waiting. They still had no idea how much longer I would be waiting and couldn’t even give an estimate. No apology. No explanation. Both of the women at the front desk could not have been ruder. It honestly shocked me. I included their pictures but I only got the name of the younger one named Jenny.
My previous appointment before this one was canceled by my doctor Brittany Ruiz so she could take a personal leave day. I sent a message to Brittany through the portal but I never received any response. I needed a prescription refill written in a timely manner so the whole thing was quite inconvenient. I was surprised by Brittany’s unprofessional behavior. I’ve also been quite disappointed by the lack of care she has for her patients.
She has been my doctor for about a year. Each time I went she says the exact same things. She belittles any concern I have. She has brought up Chicken Little and the sky falling numerous times. It’s very bizarre. I’m literally trying to weigh the real pros and cons of various medications and trying to know what my options are and what her professional opinion is. But instead of being helpful she just says things like well you could go outside and the sky could fall on you- but the chances are very small. I am known by the people closest to me as a risk-taker and a free spirit. But I also believe in using wisdom and making informed decisions. And I believe doctors should help their patients to make informed decisions rather than dismissing any concerns they have.
Even though I have not been impressed by most of the staff here I would like to say that I have been impressed by one of the pharmacists. She does her job with excellence and genuine kindness. I wish all the employees were like her. It would make a huge difference.
Response from the owner3 weeks ago
Thank you for sharing all of this feedback. While we're sorry to hear about the challenging aspects of your experience, we hope you consider River Valley Health in the future for your health care needs.
Not someone who complains however I have been here for an hour and a half and all that has been done is my vitals being taken. I have been in the room waiting for the dr over an hour while feeling absolutely terrible! I don't know if they are short staffed but this is kind of ridiculous and I think I might just walk out and never come back here.
Facility was clean and very nice. Staff was very nice. Provider was very step by step plan on how were going to get this done. Don't have friends or family around here so I'll leave a Google review
Response from the owner3 weeks ago
Thank you for sharing, Carrie! 
Rehab Score
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7 / 10
Gallery
Accepted Insurance
TennCare
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
The IOP is a 12 week program for adults with alcohol and other drug addictions. The IOP curriculum is comprehensive and based on cognitive behavioral therapy, motivational interviewing, and family systems theory. The patients also have access to anger management groups, aftercare groups and many behavioral health treatment groups also including dialectical behavioral health.
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Private Setting
Staff
Parinda Khatri, Phd
CEO
Suzanne Bailey, PsyD
COO
Andy Rhea, MBA
CFO
Larry Rector, CPA
VP of Finance
Contact Information
501 Adesa Boulevard
Suite A150
Lenoir City, TN 37771
Get Help Now - 865-855-6975
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