Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Claxton Hepburn Medical Center – Mental Health

214 King street Ogdensburg, NY 13669
Claim Profile
Claxton Hepburn Medical Center - Mental Health NY 13669

About Claxton Hepburn Medical Center – Mental Health

Claxton-Hepburn Medical Center is a private, nonprofit community hospital located at 214 King Street in Ogdensburg, New York. The hospital has 127 beds which includes 28 adult beds for acute mental health treatment. Additionally, there’s a 12 bed behavioral unit for children and adolescents. Adult care includes substance use disorder (SUD) treatment, though clients may be referred to a nearby location for more targeted and intensive SUD treatment. This hospital won’t deny services to anyone regardless of ability to pay.

Mental Health Services in Beautiful Upstate New York

The hospital is only a 10 minute walk from the Fort de la Presentation site on the shores of the St. Lawrence River. The Abbe Picquet Walking Trail is an easy one mile loop walk that meanders along the Oswegatchie and St. Lawrence Rivers. This is a beautiful place to begin your mental health and SUD recovery.

Substance use is often accompanied by co occurring mental health disorders. The hospital has outpatient and inpatient treatment for bipolar disorder, schizophrenia, depression, anxiety, and other co occurring mental health disorders.

Genetic Testing for Psychotropic Medication Management in Ogdensburg, New York

The Wellness Center at the hospital provides services for children and adults. One of the unique services they offer is genetic testing for psychotropic medication management. Genetic testing indicates what medications your body will respond to best. This is cutting edge treatment for mental health disorders.

Integrated Care With 24/7 Access to Mental Health Specialists

The Wellness Center offers integrated care with the primary care services at the hospital. You don’t need a physician referral to access the services at the Wellness Center, and they offer same day crisis appointments. The hospital’s emergency room offers after hours crisis care.

Additionally, the clinic offers electroconvulsive therapy (ECT) for clients with treatment resistant depression. The medical staff administers ECT while you’re under anesthesia. It involves an electrical pulse to the brain that stimulates a controlled seizure that is effective in resetting the brain and controlling depression.

Facility Overview

Bed icon 127
Number of Available Beds

Latest Reviews

Isabelle Vargas
3 months ago on Google
1
I
Crystal *
1 year ago on Google
5
Kind and helpful staff. Compassionate/knowledgeable counselor.
Erika Bennett
3 years ago on Google
1
Went in for an outpatient appointment. The doctor said the only way to feel less stressed and depressed was to divorce your husband and leave your kids. Like what the hell, you don't tell a patient that.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
4.3 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff

Rich Duvall

President and Chief Executive Officer

Emily Gazda

Chief Financial Officer

Rob Bloom

Senior Vice President – Finance

David Ferris, RN, BSN, MSHA, FACHE

Chief Nursing Officer

Julie Smithers

Vice President – Clinical Operations and Case Management

Contact Information

Phone icon (315) 393-3600
Building icon

214 King street
Ogdensburg, NY 13669

Fact checked and written by:
Susan Bertram, BA
Edited by:
Courtney Myers, MS

Rehab in Cities Near Ogdensburg

Left arrow iconBack to NY

Reviews of Claxton Hepburn Medical Center – Mental Health

2/5 (4 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
1
4
0
3
0
2
0
1
3

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2 (4 reviews)
Isabelle Vargas
3 months ago
1

I

Crystal *
1 year ago
5

Kind and helpful staff. Compassionate/knowledgeable counselor.

Erika Bennett
4 years ago
1

Went in for an outpatient appointment. The doctor said the only way to feel less stressed and depressed was to divorce your husband and leave your kids. Like what the hell, you don't tell a patient that.

Just stopping by
6 years ago
1

awful. Not good. I am 16, Came here because of a suicide attempt. Nurses? Mean. Acted as if everything that went wrong was my fault. Treated me like a burden. Some of the most unprofessional nonsense I've ever seen. Yelled at mentally challenged kids. The worst week of my life. Literally lied about no longer wanting to kill myself because I had to get out of there so bad. I literally lied to everyone I was feeling better because I was being treated so incredibly awful. If anything, this made me worse. I would never wish this experience on anyone. This helped a little though, I'm so afraid of coming back and hated this place so much I won't try to kill myself again so I don't have to come back here. The ambulance drive? Awful. Really, really rude to me. Asked personal, invasive questions. I had cut my wrists pretty badly. She kept asking why in a mean way. I just shrugged because I didn't want to talk to her, seeing how I just swallowed handfuls of pills. She asked me who I thought I was. She told me it was stupid that I did that. Kept trying to get more out of me and kept getting personal and invasive. Nobody here helps. Nobody heals. Everyone tells you that you're the reason you're here. That you're the problem. That everything wrong is your fault. Constant guilt trips. Some of us had been in there because we had tried to kill ourselves. They still treated us harshly, as if we were an inconvienece to them. I come from a good family. No fighting, upper middle class. I was with a group of kids who came from rough backgrounds. A nurse asked me what I do when my parents fight. I told her my parents don't fight. (They don't, really) she told me that was rude of me to say. That I should have said something because these kids aren't as lucky as I to have good parents. That I was selfish to not give an answer. (I didn't have an answer, my parents don't fight!) I was lucky to only have one overnight here. I prefer to shower at night, not in the morning. I told a worker this, who then yelled at me for not showering when she said to. I told her I'd shower at night. She believed me. I didn't end up showering. A woman, an older woman, Teri? Terry? Thin grey hair, very greasy, pulled back. Very very rude. Very hurtful. The woman who yelled at me for not having an answer for when my parents fight. I told her I wanted to go home, that i didn't like it here. I was wearing the scrubs they gave me. She responded "well, since you are still in scrubs, you'll be here for a while longer." I got discharged that night. Makes me happy to think about. Most people's worst nightmares are being burned to death, family dying, car crashes. Mine is having to ever come back here. Please don't send anyone you love here. There is no help. Only shame and guilt. And they will do anything to leave. I only saw one person actually enjoy herself, but she was clearly insane, and dangerous. This is not a place for help. This is a place for punishment. I am still suicidal, I am still very damaged. I am too afraid to tell anyone, even my therapist. I am so scared of being sent back here

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Claxton Hepburn Medical Center – Mental Health

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Step One
Kingston, NY (845) 691-9191

Step One

Step One - 300 Grant Avenue is a private rehab located in Lake Katrine, NY. ... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline