Columbia St. Mary’s Hospital Ozaukee

13111 N. Port Washington Rd. Thien Thiensville, WI 53097

About Columbia St. Mary’s Hospital Ozaukee

Columbia St. Mary’s Hospital Ozaukee, located in Thiensville, Wisconsin is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer residential care providing long term support for addiction recovery.

Facility Overview

121

Number of Available Beds

Latest Reviews

Shirley Moore

2 months ago on Google

Very experienced staff! Very friendly! Explained everything in great detail! The doctors, nurses and the cna's were wonderful!! I was worried about my son and they made me feel at ease!! I appreciate that soooo very much!!! Thank you for all you do!!!

Response from the owner2 months ago

We appreciate you taking the time to leave us this feedback. We will pass it along to our leadership team. Thank you. -Ascension Wisconsin Community Manager

Bonnie Raettig

2 months ago on Google

Dr. Kitsis is everything you hope for in a primary care doctor. He's very knowledgeable and a great communicator. He's patient yet proficient. You can just see the wheels spinning as he's listening to me listing my symptoms. I feel well cared for by the time I leave.

Response from the owner2 months ago

Thanks for the great feedback! We will be sure to pass it along to our team! We wish you good health and wellness. -Ascension Wisconsin Community Manager

Charles Whaley

2 months ago on Google

Excellent caring staff across the board.

Response from the owner2 months ago

Your feedback is important to us, and we appreciate you taking the time to share it. Thank you! -Ascension Wisconsin Community Manager

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

5 / 10

Gallery

Ascension Columbia St. Marys Hospital - Ozaukee Campus WI 53097

Location

Addiction Treatments

Levels of Care

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff

Daniel Jackson, FACHE

CEO

Contact Information

(262) 243-7300

13111 N. Port Washington Rd. Thien
Thiensville, WI 53097

Get Help Now - 414-295-9478

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Reviews of Columbia St. Mary’s Hospital Ozaukee

3.3/5 (100 reviews)

104

Google Reviews

3.3 (100 reviews)

DOMINIQUE JONES

1 week ago

Love Dr. Weber here! Very informative and actually takes the time to listen!

Response from the ownerInvalid relative date format:

Thank you so much for this positive review! -Ascension Wisconsin Community Manager

Gene Markiewicz

Entire team is caring, helpful & effective One feels safe & well cared for both at and inbetween appointments.

Our care team aims to deliver high quality compassionate care to the community. Thanks for sharing this feedback with us! -Ascension Wisconsin Community Manager

1Happy1 43770

3 weeks ago

I had to go to th ER at St. Mary's Hospital in Mequon. I received great care from the staff there. They saved my life. I had a blood clot that moved from my leg to my lung. Thank you all so much. Survivor patient Gail.

Thanks for the great feedback! We will be sure to pass it along to our team! -Ascension Wisconsin Community Manager

Nancy Menendez

My dr. Was excellent, great bedside manners. Great willingness to search what alternative treatments i could benefit from. Super satisfied with the care.

Thank you; we appreciate your feedback! -Ascension Wisconsin Community Manager

Kyle Lockwood

Everyone was very friendly and they helped me get better.

Thank you for your wonderful comments! -Ascension Wisconsin Community Manager

Danyel Dantzler

1 month ago

I always get the best care possible!!! Thank you all so much for being so supportive helpful .

It made our day to read your nice review. Thank you for the kind words. -Ascension Wisconsin Community Manager

Joe Carlson

I went to the ED at St Mary’s Ozaukee at 6:14 PM July 19 of 2023 for dizziness ……14 hours later after an overnight stay at St Francis because Ozaukee’s MRI was down and the ambulance transport was unavailable until after 10 to get me to St Francis. Then after trying to sleep on an exam table in the ED transport was again not available until 7:30 to bring me back by 8 with no food only water offered the whole time. Delayed further on release once back in Ozaukee because no one was available to read the results finally leaving at 9:30 7/20. After numerous contacts by phone into CS, and the ED along with emails they called me and agreed to remove all charges in Jan 2024 the Second not original ED Director nurse informed me by phone but not in writing. There was no invoice amount due to pay on my account after that phone call. I made all other service payments due since then promptly. Then April 2025, 14 months later I receive a copy of a balance due, not an invoice, threatening collection after having no contact by phone, email, or mail including a letter that was supposedly mailed in Jan 2024 that was inconsistent with the call I had with the ED director waiving all charges that I never received until now. I responded to CS 800 in India and was called back by the third ED nurse director who replaced the second one from 1/2024. Last week I got a final letter from President John Joyce saying the final bill is outstanding and nothing further than the St Francis MRI procedure would be removed with NO responses to my questions about why I had NO CONTACT FROM ANYONE IN ANY FORM ABOUT THIS BILL FOR OVER 14 MONTHS since Jan 2024 until April of 2025 threatening me with collection. I guess it’s very important to collect all monies due regardless of patient experience. So I came in person to pay the disputed bill in full at the front desk today. The very nice person at the front desk also had to get help from her supervisor just to take my payment being made in person because even she could see the amount on one screen but there was no way to pay it by CC normally. I spent 25 minutes to get that done. The doctor’s, nurses, and staff were all great and did their very best and I have no complaints about any of them!!! Thank you all very much!! The billing systems and the lack of genuine empathy or appropriate financial acknowledgement by top leadership for what was a terrible 14 hour ED experience is disappointing coming from a faith based hospital corp. Sadly ,Not once was I ever asked this simple empathetic question by anyone : What could we do to make this right and respect your time and trust that you placed in us? I share this for your awareness and so you can go in for care informed. Godspeed to you!!

Thank you for taking the time to review us. Please complete this form https://healthcare.ascension.org/feedback and we will reach out. We appreciate your time and hope to hear from you. -Ascension Wisconsin Community Manager

Bill Mandel

Spent 3 days in the ER because they didn’t have rooms available

Alan Eisner

I would NOT recommend using Ascension doctors and hospitals. If you ask a question at your annual physical they will charge you for 2 appointments because they claim that is not part of an annual physical. Even if it is something minor that you wouldn't otherwise see a doctor for. Billing is extremely difficult to work with. Instead of trying to fix an issue, they just tell you that you do not know your insurance coverage. Even if you are paying regularly on a bill they will send it to collections. They are not willing to work with you, it's their way out the highway. I will now have to look for different doctors. They asked that I fill out their form, which I did before reviewing and nobody has reached out.

Kathleen Petersen

From walking in the emergency room I was greeted friendly and with respect. I was admitted in a timely manner. My team was very kind and very helpful and open with my instructions for home care. Explained all tests to me all in all my visit was pleasant

Thank you for the positive review! We work hard to provide high quality care. And we are committed to delivering compassionate care to the community. -Ascension Wisconsin Community Manager

Julie Rotaru

Spent overnight in ER, rather than a room. Experienced no nurse activity during my stay. Mri results posted on My chart 3 hrs before someone came to explain the results to me.

John Schmitt

I would give no stars if possible. The actual care was fine, but they have mishandled my billing so incredibly incompetently. I’ve had to call their customer service dozens of times about it. The long and short is that they could not figure out how to send the bill to my insurance (think about how insane that is for a medical provider) but assured me over and over that they would resolve the issue and the bill would not get sent to collections. Guess what happened next? The bill was sent to collections. So I call them 4-5 more times and each time they assured me they would pull it back from collections. On my latest call they told me they had gotten it back from collections, even though the collection agency is still calling me. If you value your sanity, do not use any Ascension org.

We would appreciate the opportunity to work toward a resolution. Please complete this form https://healthcare.ascension.org/feedback at your convenience and our billing representatives will reach out. Thank you. -Ascension Wisconsin Community Manager

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Columbia St. Mary’s Hospital Ozaukee

About Columbia St. Mary’s Hospital Ozaukee

Facility Overview

Latest Reviews

Rehab Score

Gallery

Location

Addiction Treatments

Levels of Care

Treatments

Clinical Services

Staff

Contact Information

Rehab in Cities Near Thiensville

Reviews of Columbia St. Mary’s Hospital Ozaukee

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Google Reviews

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