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Creekside Behavioral Health

1025 Executive Park Blvd Kingsport, TN 37660
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Creekside Behavioral Health Main Building

About Creekside Behavioral Health

Creekside Behavioral Health, located in Kingsport, Tennessee is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism and co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization, intensive outpatient, and relapse prevention.

Specialty rehab programs at Creekside Behavioral Health include age-appropriate treatment for teens addressing adolescent-specific issues, specialized drug rehab for veterans, addressing combat-related trauma and reintegration, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Creekside Behavioral Health has received accreditations from The Joint Commission and LegitScript.

Facility Overview

Bed icon 96
Number of Available Beds

Latest Reviews

Levi Lewis
2 months ago on Google
1
Please stop putting detox/withdrawal patients (myself included) in the psychiatric unit (unit 600) because your other units are full and you just want to fill beds for the money. We do not need to be around individuals who are screaming, throwing things, getting in fights, planning on overthrowing the nurses, etc. We don t know if we re hallucinating or not. We need a peaceful environment with individuals who are willing to help us. Do better.
Mountain Man
2 months ago on Google
1
get better mattressessignedformer patient
Ash
2 months ago on Google
5
This place done pretty good both times i was there, the first time was july 2024 and i got out the same month just dont remember the days, second time was november 8th 2024 when i got there and November 18th 2024 when i was released. All of the staff was really nice, there was a few problems but not the staffs fault they were just doing their jobs. Some people may not like this place but i loved it. I would rather go here then woodridge (my opinion). The main thing i hated was not being able to share social media or anything bc i got really close with alot of people in there. Im so grateful to the staff members here who helped me become who i am today
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

12-step icon12-Step
When enrolld in an addiction recovery program that's based on the 12 step model, clients are able to cultivate recovery-focused life skills emphasizing spiritual, mental, and emotional healing. Participants receive intensive peer support in 12 step meetings, which are anonymous, free, open to the public, and available day and night in most communities. Self-selected sponsors guide sponsees through the recovery journey, cultivating self-awareness, forgiveness, acceptance, and accountability. Though these programs are rooted in spiritual principles, participants aren't required to be religiously affiliated.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.
inpatient iconInpatient
Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.
intensive-outpatient iconIntensive Outpatient
Clients in intensive outpatient programs (IOP) receive robust, personalized care to support their reintegration into their community. Clients stepping down from inpatient treatment frequently enroll in IOP before entering standard outpatient care or community-based recovery programs, such as AA. Intensive outpatient treatment generally involves between nine and 20 therapeutic hours weekly, with the frequency and duration of sessions decreasing as clients stabilize. IOP services commonly include counseling, recovery education, holistic therapies, and medication assisted treatment (MAT).
heart-hands iconIntervention Services
The goal of a drug intervention in Tennessee is to encourage a person with a substance use disorder to enter treatment. The process also educates family members about addiction, enabling behaviors, and treatment options. The involvement of intervention services can help with this education and provide guidance for the intervention itself and follow-up care. The professional interventionist will work with the entire family to encourage the best outcomes possible from the intervention.
medically-assisted-detox iconMedically Assisted Detox
To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.
outpatient iconOutpatient
Outpatient rehabs enable clients to receive care without leaving their home, workplace, and community. Clients typically receive intensive addiction counseling, including individual, group, and family therapy. Many programs promote clients' long-term sobriety through recovery-focused life skills training and ancillary services, such as peer coaching. Medication assisted treatment (MAT), including medication induction and maintenance, are common in outpatient care. Most facilities offer multiple levels of care to accommodate clients' evolving needs, including intensive outpatient (IOP) and standard outpatient programming.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is an intensive outpatient option for those with moderate to severe addictions, allowing you to return home at the end of the day. It can be an alternative to hospitalization or used as a step-down option. PHP treatment requires a minimum of 20 hours of treatment per week for an average of 90 days. Depending on your needs, PHP treatment includes relapse prevention, medication management, and behavioral therapy services. PHP treatment is often covered by providers.

Treatments

Alcohol use disorder (AUD) is a treatable condition characterized by uncontrolled consumption of alcohol which continues despite negative consequences. Treatment options for alcohol addiction include inpatient or outpatient alcohol rehab in Tennessee. Therapeutic methods include group and individual therapy, medication, and holistic therapies. Aftercare is often provided through 12-step support groups, which offer ongoing accountability and encouragement.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

In Tennessee, dual-diagnosis rehabs specialize in providing comprehensive care for individuals facing both mental health and substance abuse challenges. These inpatient or outpatient programs offer personalized treatment plans that integrate evidence-based therapies such as cognitive-behavioral therapy (CBT), eye movement desensitization and reprocessing (EMDR), and experiential therapies, with skills training, to improve your mental health and give you the tools to sustain recovery.

Substance abuse treatment in Tennessee is available in addiction treatment centers, where experienced addiction professionals can treat both substance use disorders. Typically, clinicians use a range of evidence-based therapies such as a biopsychosocial assessment, cognitive-behavioral therapy, and motivational interviewing to get a complete picture of your mental health, support systems, and motivation to change. Through an individualized treatment plan, you'll receive the support you need to achieve long-term sobriety through new skills and relapse prevention strategies.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Typical cognitive behavioral therapy in Tennessee involves recognizing negative thinking and learning techniques to change that thinking and create new, positive behaviors. Strategies may include SMART goals, journaling, and situation exposure.

eye-movement iconEye Movement Desensitization And Reprocessing

Family therapy uses a structured environment to address the complexities of addiction and the negative influences it has on the family unit. Therapists work with family members to develop effective coping and communication strategies that support their loved one's recovery while also focusing on the health and well being of each family member.

In Tennessee, group therapy sessions for drug and alcohol addiction typically involve skill development to help you learn communication techniques and relapse prevention strategies. These strategies support your transition into the community and help you maintain long term sobriety.

Men and women in Tennessee undergoing one on one individual therapy sessions focus on understanding their unique needs and challenges. They do this under the guidance of an experienced therapist who can help you identify and address addiction triggers as well as create personalized relapse prevention plans. This offers you a customized path to a successful recovery journey.

Life skills training teaches you how to cope with challenging situations in non destructive ways. This crucial piece of drug rehab in Tennessee gives you tools for decision making, relationship building, and self care.

Recreational therapy supports addiction recovery by giving you structured activities that promote physical and mental health. These help build a supportive network of your peers that promotes sobriety. Activities can include sports, creative arts, and outdoor adventures that help you reduce cravings, manage stress, and give you an emotional outlet.

Trauma therapy is a safe place to work through the lingering effects of traumatic events in your life. Your therapist will help you understand the physical and emotional responses that can develop after witnessing or experiencing a traumatic event. You then work toward developing healthier coping mechanisms to reduce your symptoms.

Many individuals who are experiencing addiction are extremely malnourished. This is due to negative patterns that develop during active addiction. Nutrition therapy helps break these negative patterns and teaches you to develop healthy ones that will help you sustain sobriety long term.

Staff & Accreditations

Staff

Ric McAllister

CEO

Rakesh Patel

Medical Director

Marie Sweetman

CFO

Sarah Peace

Director of Clinical & Outpatient Services

Jeff Williams

Director of Business Development

Tami Hobbs

Hr Director

Sarah Lane

Director of Nursing

Mike Morun

Director of Admissions

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

LegitScript has reviewed Creekside Behavioral Health as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

Contact Information

Phone icon (888) 699-6290
Building icon

1025 Executive Park Blvd
Kingsport, TN 37660

Rehab in Cities Near Kingsport

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Reviews of Creekside Behavioral Health

2.9/5 (100 reviews)
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Reviews

Overall Experience
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Google Reviews

2.9 (100 reviews)
Macyメイシー 메이시
3 weeks ago
5

I went to Creekside Behavioral Health after getting discharged from Woodridge Hospital about a day and a half prior. The staff at Creekside are so friendly, kind and understanding. I literally acted like a b word for 4 hours straight and I wasn’t doing anything they kindly asked me to do, but they forgave me and were understanding. They helped calm me down whenever I had suicidal ideations.They legitimately care about their patients. I found the things I learned in group therapy really helpful. Their food was also delicious! I definitely going to miss the place, the workers and the food, but I got the tools I needed and finally got my medication settled. I’m deeply grateful for them and I couldn’t recommend them enough.

Celeste Mathes
4 weeks ago
2

They will let people in active drug psychosis leave in 5-7 days but will keep a fully coherent adult who is telling them that being institutionalized is being detrimental to their mental health for 11 days. The care team doesn’t actually care about the needs of each individual person.

Bradley Clay
4 weeks ago
1

Great place if you’re looking to detox and get doped up. If you are seeking help and want to better yourself, look elsewhere.

Ida Johnson
1 month ago
5

Staff is very dedicated to patient recovery. They allow the patient to be fully part of their treatment plan. They recognize that if the plan isn't something the patient can follow the treatment will fail.

Kayla Pickel
1 month ago
1

I wish I could give this place zero stars. My kiddo came back, and was able to repeat everything I told the therapist in confidence that I was worried about her coming home. Completely ruined the relationship when she came home and were looking at disrupting due to lack of trust.

Katy Gawne
1 month ago
1

It was a hellacious place with multiple safety issues. I wouldn’t recommend to my enemies.

Response from the ownerInvalid relative date format:
We are truly sorry to hear this. Due to privacy regulations, we are unable to discuss specific details in this forum. Please reach out to our patient relations department at cbh-community-relations@CreeksideBH.com so we can directly address your concerns.
A N
1 month ago
1

This place is a joke , needs to be shut down , took my eldery Mother ,had a conference ,they couldn't take care of her after one night . So that's fine . I went to pick her up , and a staff member that wheeled her out said we have transfered , I questioned him knowing that was probably untrue ,he said yes we have the paperwork sent over , just take she is always already accepted . So I get to the new hospital , they called the unit , I was told by the guy that wheeled her out , they have nothing . So a nurse from the hospital calls , creek side , they freaking lie on me said I wanted to put my mother in a nursing home when the nurse called them I didn't say that about my mother . So I call creekside ,a supervisor lies ,and said they didn't tell the nurse at the hospital that . I will be contacting the state . Don't lie on !!!! Get your story straight !!!

Response from the ownerInvalid relative date format:
We take these concerns seriously and want to address them appropriately. Due to HIPAA regulations, we are unable to discuss specific details publicly. We would be grateful to have an opportunity to discuss this directly so that we can gather more information and gain a more in-depth understanding of your concerns. Please reach out to our Patient Advocacy Team at cbh-community-relations@CreeksideBH.com.
Anthony Davidson
1 month ago
3

It's okay. Yeah, I did get some mental help but getting out, helped my stress and life, none. I have insurance, and the bill total was over $23,000 for 7 days. You read that correctly. I have to pay $4,000 some out of pocket but that's just the room n board, and daily medicine. Not taking into account the doctors visits afterwards, etc.

Sara Smith
1 month ago
1

This place is understaffed and inadequately able to take care of children or teenagers. They do not even have an on-site psychiatrist! I highly recommend sending your children to Woodridge to this joke of a facility. It is unimaginable and absurd how a psychiatric facility should be able to operate like this. If you try to stick up for your child and deny medicine changes, they'll constantly hound you and harass you with phone calls and almost berate you and your judgment. Creekside has a constant turnover rate as well. You can look at some of their reviews on Glass Door on how bad they treat their staff. I spoke with an employee up front and she said in the back they hardly have anyone to serve the ratio with the kids. As a mom, this is extremely concerning. This is why they have beds available always at this facility. There should be a petition to shut this joke of a place down!

Response from the ownerInvalid relative date format:
We are sorry to see this and would like to offer our support. Due to HIPAA regulations, we cannot discuss individual concerns publicly. If you would like to discuss your concerns further, we encourage you to contact our dedicated Patient Advocacy Team at cbh-community-relations@CreeksideBH.com. We wish you nothing but the best.
Adam Barnard
2 months ago
5

This hospital forever changed my life for the better. I am forever indebted to the staff and patients at Creekside for the most crucial 2.5 weeks of my entire life. Jeremiah 29:11

Sheila Ferrrell
2 months ago
1

I DO NOT RECOMMEND THIS FACILITY WHATSOEVER!! I’VE SEEN FIRST-HAND HOW THEY TREAT THEIR GOOD HEARTED, HARD WORKING AND DEDICATED STAFF!! NOT TO MENTION, WHY WOULD ANY FACILITY, SUCH AS THIS ONE, ALLOW CHILDREN RANGING FROM AGES 9-17 “MALE AND FEMALE” MIXED ON THE SAME UNIT/FLOOR?!! THAT IS A RECIPE FOR DISASTER AT ANY GIVEN TIME, YET THEN WHEN AN ISSUE ARRISES, IT’S A QUICK TO DISCIPLINE ONTO A STAFF MEMBER, RATHER THEN TAKING THE REAL RESPONSIBILITY, ONTO THE FACILITY’S FAILURE TO PROPERLY MANAGE.

Brendell And Brenda Minor
2 months ago
1

Would not recommended going here does not give you cold water to drink makes you drink what tastes like toilet water and is hot jen there asked why I needed a juice and said I couldn't have it treated very bad makes you come home with more trauma than you had fights in there not safe at all

Response from the ownerInvalid relative date format:
We are sorry to see this. Please reach out to our patient relations department at cbh-community-relations@CreeksideBH.com if there is anything you'd like to address directly.<br>
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