800-784-1361
I don't understand how this place keeps working, they never gave me valid or useful information, I didn't even start the program because they aren't interested in helping patients. I am happy not to have started the program in this center because from the beginning I noticed ...
About Delta Specialty Hospital
Addiction-related services provided at this location include inpatient addiction treatment, an intensive outpatient program, a partial hospitalization program, an intensive outpatient program, and a specialized co-occurring disorder treatment program for senior adults.
Residential Addiction Treatment
Delta provides short-term inpatient addiction treatment lasting from seven to twelve days. Each program experience is based on a client’s specific needs and consists of a variety of group, family, and individual therapy sessions, as well as medication management if needed.
Partial Hospitalization Program
This daytime treatment program consists of family, group, and individual therapy. Treatment occurs Monday through Friday from 9:00 am to 2:30 pm. This 20-hour-a-week program also provides breakfast and lunch. Participants also receive medical and behavioral health assessments.
Intensive Outpatient Program
Individuals who participate in the IOP attend group and individual therapy sessions three days a week for four hours per day. Breakfast, lunch, and transportation for Memphis residents are provided.
Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Kerry Nenn, BSW
Latest Reviews
Keeping in mind this is a highly understaffed state-run facility, my biggest complaint is the shortage of hygeine-related things such as patients having to use washcloths as shower towels, sheets as blankets, handwashing dispensers were usually empty, my shower had a dirty bandaid in it for 5 days( I refused to touch it) the cooling/heating unit filters haven't been cleaned/changed in at least 5-7 years, 2-3 times we had no access to napkins (during meals!), and for the love of healthy lungs in this hospital; PLEASE INSPECT AND REMOVE THE BLACK MOLD! I noticed it in most AC units but ESPECIALLY in the cafeteria where mold has grown/ expanded on/spread across ceiling.
Yes I understand this is a state-run psych facility
and comfort is not a priority.
But those day room "chairs" are nothing short of torturous.
I'm not advocating for top line, plush, ergonomic seating.
Maybe toss in a few bean bag s or even a heavy but cushioned chair.
Many patients are elderly with advanced arthritis. Or, like myself, suffer early-onset multilevel Degenerative Disc Disease.
Also...I was not given a copy of my patients rights or received any information at all.
I had to ask the nurse for a copy. She asked why did I want it? Woogie printed it out for me. None of the other patients received their admission paperwork. Most didn't know who their psych MD was.
I was unable to practice my religion altho I asked for staff to call the Catholic Church's priest on call.
My husband dropped off a bag of clothes I didn't receive for 3 days altho I asked several time. I had to wear the same clothes for 4 days/nights
My roommate was allowed to have a hardback book to read. Yet mine (same size) was considered contrand
Several of my family members called multiple times. Some were hung up. My outside psychologist called 4 times before I could speak to him.
Next, I'd like to (happily) call out some staff members who (I feel) genuinely enjoy working with us patients. (Or they do a fantastically genuine portrayal-of. Lol)
*Please excuse me in advance. I don't know all their names/correct spelling- of:
#1) LaTroya; Therapist/social worker
I got more therapy/positive experiences from Ms LaTroya (excuse the possible butchering of your name) than my own therapist.(whom, btw, was kind but I only saw her a couple times in the hallway for 3-5 mins)
When LaTroya leads group...everybody listens and participates. Even the floor sleepers.
One group lasted 3 hours. Felt like 20 minutes. We need more LaTroyas. She gets things done. Even if you are not on her caseload. Thank you for helping us make the best out of a not-so-great situation!
2) Rec Therapists:
Vic enjoys interacting with the patients. He's creative, fun, down to earth, and has a natural way of engaging with the patients
3) The other Rec Therapist, a female whose name eludes me, she was super-chill, respectful to all patients, and possessed a genuine calm demeanor. My favorite game was the cups/ping pong ball activity.
4)Woogie the RN. Laid back and professional, he gets things done. He makes folks here feel less like "mental" patients. Treated us kindly and respectfully. He's also a good listener.
5) Most of the techs and other staff were kind and helpful. Giving us things like body wash and specialty flavored coffee creamers--oh and donuts!!- small gestures like that can really brighten up a locked-up patient's day.
**I did notice staff seemed to favor patients who act up then "calm down."
Essentially, rewarding the bad behavior while others never acting-out at all.
Overall, it was a very...humbling, at times traumatic, but most of all EXTREMELY uncomfortable and VERY boring experience
Dr Nic Daily
Independent investigative reporter
This was the absolutely worst institution that I have ever seen for mental health. They inflict more harm than good on the patients. They DO NOT attend to patients immediate physical needs affecting their mentality which allows them to assess unsubstantiated mental health & to keep their census. Some staff are rude & unknowledgeable & doctor that threatens patients with going before the judge to intimidate patients to stay longer on his terms, since he has rarely shown himself when patients are told he will be there. SHUT IT DOWN! THEY ARE THE ONES THAT NEED MENTAL HEALTH.
I was referred to delta specialty hospital August last year for detox, and I truly mean it was the WORST experience of my life. I walked in to the most hateful person I’ve ever met, a man who was angry bc he had to do my intake. I get taken to the dual diagnosis floor for detox, and immediately see a tech, feet propped up, on her phone asleep. It took an hour for the nurse to ask me questions and do my vitals. I get taken to my “room” where no bed had sheets, except the one with dirty blankets and sheets (I was told to use those when I asked for new ones) and enter the bathroom to feces in and on the toilet, and a urinalysis cup full of urine of the previous patient. I was unable to contact anyone for DAYS, they would not give my emergency contact any info, not even confirm I was THERE, and didn’t even give me medication during withdrawal for the first 1-2 days. I was quite literally miserable. 90% of the techs were hateful, rude, judgmental, and would literally call any of people struggling with addiction “junkies and pieces of shit”. I could NEVER get in contact with a Dr or case worker. I saw my case worker I think twice in the 8 days they would NOT let me leave, and she was useless to me. The only way I got through those 8 days was dissociating from the situation and hoping to god that I would get out every single day that passed. I wanted to leave the day I got there, and no one took what I was saying into consideration. It wasn't because I didn’t want detox, I genuinely wanted to go ANYWHERE but this place. Please, never ever go to this hospital. The rehab I ended up going to after this even contacted them telling them to transfer me and let me go, and reported them to the state. Even after I finished my detox meds (4 day taper) I was STILL there for 2 more days for literally no reason. They kept me for one reason, to drain my insurance for everything they could. Let’s also not forget, I did not receive my CLOTHES I brought for THREE DAYS. yes, I was stuck in the same clothes for days (also as a female on my cycle at the time I entered this hell hole).
They would lock us out of our rooms ALL DAY, with only one restroom in the day room, but guess what? The toilet was out of order 90% of the time I was there! Oh, and they took the one water jug we had away, and replaced it with a tea pitcher which would be empty the moment they filled it because there were many patients, and then the nurses would get ill bc they had to keep filling it up! Oh, and the day they made us eat a sack lunch, and our chicken salad sandwiches were infested with ANTS! I mean, I really wish I WAS making this up. To think there are truly mentally ill people in this place, who cannot advocate for themselves is heartbreaking. Even being me, who did advocate for myself, I still didn’t get anywhere or any help that I needed during detox. The only thing that made this bearable was the two community cigarettes I got everyday and I don’t EVEN smoke cigs! This place needs shut down. Period.
Rehab Score
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6.5 / 10
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Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.
Amenities
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Residential Setting -
Private Rooms
Staff & Accreditations
Staff
Mary Hammons
CEO
Donita Cooper
Chief Nursing Officer
Marc Costner
CFO
Ashley Stallworth
Director, Intake (Admissions)
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
3000 Getwell Road
Memphis, TN 38118
Get Help Now - 901-557-9885
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