Elite Pain Management and Recovery Centers

Can't really say if their a good clinic or not as they never answer the phone nor return messages. After two weeks and 3 messages, guess I will look elsewhere.

First let me say I would not even give them one star if it wasn’t required to leave review, and I want to address the positive reviews you might find on here. They are likely not accurate and basically done after being pressured to write a review. I can tell you from my experience I was asked numerous times to write a review because they wanted to get more patients. As I don’t have a ton of time, nor was I comfortable with giving them a raving review based on my experience, I just informed them I would do it when I had time. After saying this for several months, I was leaving an appointment and went to receptionist to get my next appointment date, and was handed a piece of paper and was told I needed to write out my review so they could put it online, then she would give me my appointment!! Basically I couldn’t get follow up appointment until I wrote out the review they wanted! So if it happened to my sister and I, I am pretty sure it was done to others. Be very cautious!! These ppl act like they care about patients but you are just another dollar to line their pockets, until you push back when things aren’t done according to their own policy’s and procedures! Then you are discharged with no notice, no meds, assuring you have follow up care, or at the very least giving you information to obtain follow up care. They use the old stand by…”if you are having problems, go to the nearest emergency room!” Obviously not the help anyone needs as typically we are smart enough to know if we need “emergency care” we need to go to ER. Always watch every step of their urinalysis drug screen because they are very sloppy with this process! Always ask to see that YOUR name is on the label that goes on your sample! They are bad about sitting UA cup on counter with others and walking away. Also, you will be required to sign paperwork that states the Elite is the only office that can prescribe pain medication, with few exceptions, however when you have another doctor needing to put you on life saving medications that could have negative reaction with the certain pain medication you are taking, Elite refuses make changes, although it would only have to be a limited amount of time. The physician actually sent all the information regarding the medications, potential reaction, time frame, and listed potential alternative medications. But because of Dr. Tonkins inflated ego, he just stated that if this doctor wasn’t happy with current pain management, then let him prescribe what was needed. He actually had the office staff call and report this, so I asked for this in writing just to cover myself in case anything was said in the future, due to the pain contract we had been required to sign. Instead of getting that letter, I received an immediate discharge notice. So think really hard before deciding you want to be treated by someone who don’t even care that they could kill you, just because it’s easier to be a smart ass!

My wife took my father in law on 9/29 they said he wasn’t in the system, was there in April 25. The woman at the front was EXTREMELY RUDE. Asked why we hadn’t called the neurologist, well they never made the referral so we had no idea who to call. They want to give you shots or pills to string you along while they bill Medicare . They are nothing but a scam.