Haven Behavioral Hospital of Albuquerque

About Haven Behavioral Hospital of Albuquerque

They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization and intensive outpatient.

Specialty rehab programs at Haven Behavioral Hospital of Albuquerque include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and specialized drug rehab for veterans, addressing combat-related trauma and reintegration.

Patients at Haven Behavioral Hospital of Albuquerque will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment.

Haven Behavioral Hospital of Albuquerque has received accreditations from The Joint Commission.

Latest Reviews

Madison Schwaner

2 weeks ago on Google

Haven has helped change my life and. The inpatient program is a safe environment that you can start feeling like yourself again in. But let me tell you about the PHP and the IOP . Havens Outpatient programs have saved my life and changed me completely, helping me learn everyday skills and have structure for my life which has giving it so much more meaning. They have amazing staff and an amazing medication Dr who will actually listen and get you where you need to be . I HIGHLY recommend the outpatient program after your stay or even if you don't need inpatient firstly. They have helped me in ways I thought could never happen and I'm not even hyping them right now .

Rubi Lovato

3 weeks ago on Google

Extremely disappointed with my stay at Haven. Facility offers only basic group activities like coloring, with no individual counseling or meaningful treatment. Staff removed necessary mobility aids, I fell several times because I wasn't allowed my walker, and the food was inedible. Spent days in bed with worsening depression. No medication adjustments provided despite this being a main reason for admission. Despite multiple requests, my social worker refused to visit. The patient advocate was completely unresponsive to both my calls and my daughter's attempts to reach them. This level of neglect and poor communication is unacceptable for a mental health facility. They strip you of your dignity along with everything else - treating mental health patients like we can't be trusted with basic human necessities. This facility breaks people down instead of building them up. Would not recommend for anyone seeking actual mental health treatment. Save yourself the trauma and seek help elsewhere.

Response from the owner1 week ago

Hi Rubi - We take all concerns regarding the quality of our care seriously. Federal patient privacy laws prevent us from responding online, however we invite you to contact us directly at (505)-254-4502. Thank you.

ZEN

3 weeks ago on Google

This is a hospital for homeless people. It is in the homeless hub. It is dirty and horrible.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

6 / 10

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Haven Behavioral Hospital of Albuquerque NM

The facilities at Haven Behavioral Hospital of Albuquerque in Albuquerque, NM 1

The facilities at Haven Behavioral Hospital of Albuquerque in Albuquerque, NM 2

The facilities at Haven Behavioral Hospital of Albuquerque in Albuquerque, NM 3

The facilities at Haven Behavioral Hospital of Albuquerque in Albuquerque, NM 4

The facilities at Haven Behavioral Hospital of Albuquerque in Albuquerque, NM 5

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient

Intensive outpatient programs (IOP) provide robust support for clients who choose to remain in their own homes or who are reintegrating into their community following inpatient care. IOP treatment generally consists of a combination of individual, group, and family counseling, recovery-focused life skills training, and evidence-based holistic therapies. Many intensive outpatient rehabs also offer medication assisted treatment (MAT) for clients in alcohol and/or opioid recovery. Clients in IOP typically receive nine to 20 hours of treatment weekly.

Partial Hospitalization Program

Often known as "day treatment, a partial hospitalization program (PHP) offers short-term, intensive rehab during the day, allowing you to return home in the evening. PHP treatment is often part of a step-down service provided in the treatment of substance use disorders. PHP treatment provides structured programming that includes daily therapeutic services. Typically, PHP treatment sessions are 5 days a week for approximately 6-8 hours, offering intensive treatment during the day, allowing you to return home. The duration of PHP treatment varies based on your needs but averages 90 days.

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one’s body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

When you participate in cognitive behavioral therapy in New Mexico you can expect to follow a structured four step process. This involves identifying life challenges, identifying inaccurate thinking about those challenges, changing those thought patterns to healthy ones, and changing the resulting behaviors.

Weekly dialectical behavior therapy (DBT) sessions involve one on one meetings with your therapist. Each session lasts about an hour. You'll work on identifying and accepting your emotions while also learning how to manage them. Additionally, weekly 90 minute group DBT sessions give you the opportunity to develop and practice coping skills.

Group therapy sessions in New Mexico are structured and led by professional therapists with experience in leading groups. This ensures that the group discussions are focused and productive and that therapeutic goals are consistently addressed during each session.

Individual therapy offers men and women a customized approach to explore the root causes of their substance use and develop healthy coping mechanisms. This improves the effectiveness of treatment and helps to foster long term sobriety. Sessions usually involve an in depth exploration of your life experiences, including harmful behaviors and thoughts that drive addictive behavior.

Motivational interviewing can help you resolve indecisive feelings and develop the confidence to make changes. It is a short term counseling method that offers empathy and practical support and is often used as part of drug and alcohol rehab in New Mexico.

The focus of trauma therapy is on healing the emotional wounds that happen after a traumatic experience. You may have witnessed the event or experienced it yourself. Your therapist will guide you through confronting those memories, which helps promote emotional regulation, resilience, and mental well being.

If you attend couples therapy in New Mexico, you can expect to work with the therapist and each other to identify emotions, explore your history, and learn new skills to help you better meet relationship challenges. These skills may include problem solving, conflict resolution, and anger management.

Therapists in New Mexico focus on creating a supportive network in family therapy sessions. This helps to support their loved one's recovery journey. By identifying dysfunctional patterns, your therapist can help you develop healthier ways of interacting with each other that significantly improve the overall treatment outcome.

Substance use disorders disrupt thinking and behavior patterns, which interferes with critical life skills. Drug rehab programs in New Mexico include life skills training to allow you to rebuild those skills. You'll relearn how to think, behave, and interact with others in healthy ways so you can successfully navigate daily life.

Amenities

Residential Setting
Private Rooms

Staff & Accreditations

Staff

Kathleen Dostalik, JD, MBA

CEO

Dr. Ava Boswell, MD

Medical Director

Leslie Benavidez-Kau, MBA 

COO

Carly Brandenburg, RN

Director of Nursing

Jeremy Jaramillo, MSW

Executive Director of Outpatient Services and Utilization Review

Jeff Johnson, LPCC

Director of Social Services

Jeanette Rodgers, MBA

Director, Quality and Risk Patient Advocate

Vanessa Trujillo

HR Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

(505) 254-4500

Website

5400 Gibson Blvd SE
Albuquerque, NM 87108

Get Help Now - 505-644-0154

Rehab in Cities Near Albuquerque

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Reviews of Haven Behavioral Hospital of Albuquerque

2.8/5 (116 reviews)

Google Reviews

2.8 (116 reviews)

2 weeks ago

3 weeks ago

Response from the owner

Emmanuel Santiago

1 month ago

I was a Patient here battling Anxiety, Depression & alcohol as a Correctional officer. The staff treated me well here & help me get through what I was battling. Thank you so much! My family thanks you!

Michael Lynch

Deborah Badsgard

2 months ago

Haven is a very helpful resource and has already helped me change even though I have only attended for a couple of months. The Therapists here are so caring attentive to the group members. I want to Thank them all for all the support and care also for the snacks and especially the popcorn. Haven and the staff have given me the desire to want to change and grow. The guards are also so helpful and kind. This is a fantastic facility, I recommend it highly if you are in the need for Care, Help and Growth. Deborah

caseykc30

I was at Haven for the inpatient treatment center and for the IOP. The inpatient was helpful. They had activities, information sessions, and the staff was wonderful. I think the best things about it for me was the support and of course the other patients, who made me feel not quite as alone, not judged, and part of something better. The outpatient treatment program was very helpful. The therapists were, for the most part, very knowledgeable, caring, and helpful. The program was well run, and participation was encouraged. Even the administrative workers were amazing. I highly recommended this program.

Ashton Harman

Being in inpatient and there outpatient program there wonderful people all around to get me Thur my issues.

We are glad you had a good experience and are doing well!

Amanda Bruder

I have been with have for 2 years now and will continue to see them their amazing the program is great pls if u need help there the place to go 💕

Kayla Pinson

I had the most greatest time here. They listen to you at the meetings and don’t get criticized..and lots of fun activities. The girl Taylor was awesome when playing the Music choices and had a great persona. And I ended up having a crush on one of the female staff members. 😂 Desiree. She was cool. I liked her. Other than that, they had my meds on time. And they made me feel like I belonged. Everyone was nice. And Ofcourse no soda privileges.. which is understandable. 🤣 but I loved it here. 10 out of 10 stay. I’d go again. 🤣

Sevin Martin

4 months ago

Absolutely horrible. They neglect basic care, including the reason for the hospital which is mental care. There's no real therapy happening besides 1 on 1 for 5-10 minutes, the rest of the day Is spent coloring, listening to music, and wondering the halls. They refuse to make room arrangements if you feel unsafe with your roommate, along with refusing to remove somebody who is actively making people uncomfortable. From refusing medical care to having absolute no concern for any patients well-being they are terrible. Specifically night shift.

Hi Sevin - We take all concerns regarding the quality of our care seriously. Federal patient privacy laws prevent us from responding online, however we invite you to contact us directly at (505)-254-4502. Thank you.

Jody Davis

5 months ago

This place will lock you up for no reason them bill your insurances for a bunch of fake claims. They are liars and frauds. They just want to collect as much money as possible and lie and say you see a doctor everyday! Pick a better place.

Hi Jody - We take all concerns seriously. Federal patient privacy laws prevent us from responding online, however we invite you to contact us directly at (505)-254-4502. Thank you.

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