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Meridian Behavioral Health – Broadview

307 Broadview Street Waynesville, NC 28786
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Meridian Behavioral Health - Broadview NC 28786

About Meridian Behavioral Health – Broadview

Located between the Blue Ridge and Old Smokey Mountains, Waynesville, North Carolina is home to Meridian Behavioral Health – Broadview. This nonprofit community based health organization has provided comprehensive medical, addiction, and mental health care for adults, youth, and families since 1963.

With outpatient care, you can live at home and tend to daily responsibilities while getting the help you need. Their intensive outpatient program offers a holistic approach with treatment best practices. You can participate in group and individual counseling, peer support, medication assisted treatment (MAT), medication management, and more.

Breaking Financial Barriers to Treatment

One great thing I noticed about them is they provide services to everyone, regardless of finances. They strive to offer affordable payment options so your income won’t affect access to care. Depending on your situation, you can receive sliding fee scales for all services, including behavioral health. You’ll receive discounted services tailored to your income and family size.

Empowering Self-Sufficiency for Recovery

What strikes me most is their supported employment program. They understand that obtaining employment is key to creating stability for long-term recovery from addiction and mental health conditions. You can receive community based support to secure and maintain a job. That way, you’ll build financial security to enhance your journey.

Enhancing Your Wellness Toolkit

Another nice feature that caught my eye was their Recovery Education Centers. These helpful spaces offer skill building and wellness opportunities. You can attend multiple in person and virtual classes to gain the tools for empowerment and autonomy. Their dedicated team helps you expand your wellness toolkit to promote long-term recovery.

Latest Reviews

Rosemary Stearns
1 year ago on Google
1
If I could leave less than 1 star I would. No one ever answers the phone at Meridian. And when I leave a message, no one has ever returned my call. This seems like exceptionally poor service for a mental health facility. I can't pay my bill over the phone. I can't reschedule an appointment over the phone. Extremely bad customer service.
Response from the owner7 months ago
Rosemary, thank you for taking the time to share your experience with us. We take all feedback seriously and will be sure to share your comments with our team to review. If there's anything else we can do to help, please reach out to us at communications@brchs.com. We care about your health and well-being!
King James
5 years ago on Google
1
Meridian Behavioral health stopped taking my suicidal threats seriously, stopped allowing walkins, and informed me the crisis line was just for emergencies (I had a gun to my head five minutes before i called) i am so put out with meridian and vaya health
Paper Doll
6 years ago on Google
1
London (prescriber) doesn't do what is needed here .. she does everything but. I've been on about ten medications because she won't give me what's worked in the past . We aren't all trying to get high lady. Figure it out or let someone who knows have the job.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.2 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

There are many types of drug rehab in North Carolina. To receive treatment for addiction, you can choose from many inpatient and outpatient programs. Often, participants start with detox and work through a full continuum of care that continues with ongoing support for long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Assertive Community Treatment (ACT) is a structured way of helping those with major mental illnesses and/or substance abuse by bringing services directly to the patient in home. Instead of hospitalization or an outpatient program, staff members like social workers, psychiatrists, and counselors come directly to the patient's house for treatment. ACT is used primarily for those with severe and persistent mental illness like schizophrenia or bipolar disorder, some of whom also contend with substance abuse. ACT can be short- or long-term (months to years), and provides the same multidisciplinary, 24/7 staffing of a psychiatric unit, but in the comfort of the patient's own home and/or community. The Assertive Community Treatment Team (ACTT) at Meridian Behavioral Health - Medical Park Loop is a service provided by an interdisciplinary team that ensures service availability 24 hours a day, 7 days per week and is prepared to carry out a full range of treatment functions wherever and whenever needed. A service recipient is referred to the Assertive Community Treatment Team service when it has been determined that his/her needs are so pervasive and/or unpredictable that they can not be met effectively by any other combination of available community services.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Richard Hudspeth, MD

CEO

Don Buckner, MD

Chief Behavioral Health Officer

Traci Spence

COO

Michelle Hogsed

Director of Quality Management

Brian Morton

CFO

Aaron Ratliff

Director of Human Resources

MaryShell Zaffino, MD

Chief Medical Officer

Contact Information

Phone icon (828) 452-9258
Building icon

307 Broadview Street
Waynesville, NC 28786

Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Courtney Myers, MS

Rehab in Cities Near Waynesville

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Reviews of Meridian Behavioral Health – Broadview

2.4/5 (5 reviews)
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Reviews

Overall Experience
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Reviewer

Google Reviews

2.4 (5 reviews)
Rosemary Stearns
1 year ago
1

If I could leave less than 1 star I would. No one ever answers the phone at Meridian. And when I leave a message, no one has ever returned my call. This seems like exceptionally poor service for a mental health facility. I can't pay my bill over the phone. I can't reschedule an appointment over the phone. Extremely bad customer service.

Response from the ownerInvalid relative date format:
Rosemary, thank you for taking the time to share your experience with us. We take all feedback seriously and will be sure to share your comments with our team to review. If there's anything else we can do to help, please reach out to us at communications@brchs.com. We care about your health and well-being!
King James
5 years ago
1

Meridian Behavioral health stopped taking my suicidal threats seriously, stopped allowing walkins, and informed me the crisis line was just for emergencies (I had a gun to my head five minutes before i called) i am so put out with meridian and vaya health

Sarah Haynes
5 years ago
5

Paper Doll
6 years ago
1

London (prescriber) doesn't do what is needed here .. she does everything but. I've been on about ten medications because she won't give me what's worked in the past . We aren't all trying to get high lady. Figure it out or let someone who knows have the job.

David Dick
7 years ago
4

Easily accessible, convenient location... knowledgeable and friendly staff.

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