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Carastar Health

2140 Upper Wetumpka Road
Montgomery, AL 36107
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Montgomery Area Mental Health Authority - Montgomery AL 36107

About Carastar Health

Located in Montgomery, Alabama, is Carastar Health Montgomery County Clinic. This is an organization that provides mental health and behavioral healthcare services to adults who are facing challenges that are impacting their health.

This Montgomery County clinic offers outpatient services, evaluations, assessments, and outreach services. They also have full pediatric services as well as a mobile crisis unit that can deploy if you need immediate support.

Comprehensive Care Via Internal and External Referrals

There are other services available through this larger organization, including crisis support services available 24/7, specialized programs for homeless individuals, residential care, and other support. You can also come to the Montgomery County clinic to determine if more intensive support would better serve you, and you’ll get referred to those programs.

For example, you can get referred to a substance abuse recovery program if your behavioral health challenges require dedicated care because of your drug, alcohol, or opioid use disorder.

Specialized Care for Children

Children who are exhibiting at-risk behavior will have access to a continuum of services as well. This includes in school services and care coordination with primary care providers, counselors, and other professionals.

They offer age-appropriate care so your child will be supported in the way they need as they work toward their behavioral health recovery goals.

Addiction Recovery Services

There are different programs here that can address behavioral health struggles, including underlying substance abuse disorders. Through their day treatment program, you’ll work intentionally with counselors who will help you get to the root cause of the challenges you’re facing.

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Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Courtney Myers, MS

Latest Reviews

Hannah Parrott
1 month ago on Google
1
Only come if you’re absolutely desperate and can’t afford to go anywhere else. I get triggered, talked down to, and talked to as if I’m stupid every time I have to talk to any staff from this location. It’s almost as if it’s done just to discourage you from coming and receiving any help. If you can afford to go anywhere else do so for your own mental health cause you’re not going to get what you need from here.
Amanda “Mandy” Saunders
1 month ago on Google
2
My daughter has an appointment coming up, and so I’ve been calling them to try to reschedule. I have called SEVEN times over the past 3 hours, but absolutely nobody will answer the phone. I’ve tried different extensions, as well as “0” for the operator. I’ve stayed on hold through the answering system for as long as 7 minutes. No one answers. I made sure I called before and after the lunch hour posted on the website and I get nothing. If it weren’t for her therapist, I’d be taking her somewhere else. This is just one of many reasons why there’s a breakdown in the mental health system. No one even cares enough to reach over and pick up the phone. I urge anyone reading this to think it through. If you can’t take my word for it, read everyone else’s. Practices should never treat their patient’s mental health with such disregard.
Rachel Griffin
2 months ago on Google
1
I am a mental health provider who was looking for psychiatric services for my homeless patient. Alicia, or the receptionist, was EXTREMELY rude and hostile. I requested her name to keep track of information for documentation, since she said I had been misinformed about a fiscal topic and she refused to share it as well as refused to share which staff member I had talked to last week (her supervisor gave me her name). She then proceeded to repeatedly interrupt me and repeatedly tell me she was transferring me to her supervisor (who was very kind). THIS is a perfect example of why so many patients refuse to seek help. Even I was left in a foul mood. Do better.
Response from the owner4 weeks ago
Thank you for sharing this with us. We apologize that you had a bad experience and will take this feedback to see how we can improve.
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Rehab Score

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4.6 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient rehab is designed primarily for clients exiting detox, people in early recovery, and those at an elevated risk of relapse. Participants reside at the rehab facility until they complete their treatment program. This allows them to focus solely on their recovery, away from outside distractions, stressors, and addiction triggers. Inpatient drug rehab typically involves extensive addiction counseling, recovery-focused life skills training, and complementary therapies.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Alcoholism, also called alcohol use disorder (AUD), is defined as an impaired ability to stop or control drinking alcohol despite negative consequences. Whether the condition is mild, moderate, or severe, effective treatment is available through alcohol rehab in Alabama. Evidence-based therapies, mutual-support groups, and medications have all proven effective treatments alcohol addiction.

Drug rehab in Alabama provides medical or psychotherapeutic treatment for drug dependency. Methods of treatment often include a combination of medication, counseling, and recreational therapies.

opium iconOpioid Addiction

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Contact Information

Building icon

2140 Upper Wetumpka Road
Montgomery, AL 36107

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Reviews of Carastar Health

2.15/5 (49 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
9
4
3
3
2
2
7
1
28

Reviews

1
Still upset no help

This place is not the place for a white person Thay will treat you like a slave and feed you cold food worse then jail food plus you make a appointment and show up and then told you don't have one here smh waste of time and gas shift folks

Rocky T.
Reviewed on 7/10/2025
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
2.5

Horrible customer service! They don't worry about you and how such a lack of communication and mediocre care can affect your mental health.

Reviewed on 2/28/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1702127659574 (47 reviews)
LaDora Hayes
1 week ago
1

Hannah Parrott
1 month ago
1

Only come if you’re absolutely desperate and can’t afford to go anywhere else. I get triggered, talked down to, and talked to as if I’m stupid every time I have to talk to any staff from this location. It’s almost as if it’s done just to discourage you from coming and receiving any help. If you can afford to go anywhere else do so for your own mental health cause you’re not going to get what you need from here.

Amanda Saunders
1 month ago
2

My daughter has an appointment coming up, and so I’ve been calling them to try to reschedule. I have called SEVEN times over the past 3 hours, but absolutely nobody will answer the phone. I’ve tried different extensions, as well as “0” for the operator. I’ve stayed on hold through the answering system for as long as 7 minutes. No one answers. I made sure I called before and after the lunch hour posted on the website and I get nothing. If it weren’t for her therapist, I’d be taking her somewhere else. This is just one of many reasons why there’s a breakdown in the mental health system. No one even cares enough to reach over and pick up the phone. I urge anyone reading this to think it through. If you can’t take my word for it, read everyone else’s. Practices should never treat their patient’s mental health with such disregard.

Rachel Griffin
2 months ago
1

I am a mental health provider who was looking for psychiatric services for my homeless patient. Alicia, or the receptionist, was EXTREMELY rude and hostile. I requested her name to keep track of information for documentation, since she said I had been misinformed about a fiscal topic and she refused to share it as well as refused to share which staff member I had talked to last week (her supervisor gave me her name). She then proceeded to repeatedly interrupt me and repeatedly tell me she was transferring me to her supervisor (who was very kind). THIS is a perfect example of why so many patients refuse to seek help. Even I was left in a foul mood. Do better.

Response from the owner
Thank you for sharing this with us. We apologize that you had a bad experience and will take this feedback to see how we can improve.
Overall Experience
Date Submitted
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