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Penn Psychiatric Center

601 Gay street
Phoenixville, PA 19460
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Penn Psychiatric Center PA 19460

About Penn Psychiatric Center

Keep in mind that this isn’t necessarily a rehab but more of a counseling center because they help with anything you may need for your mental health. Their primary services are individual counseling and group therapy. They have medication management as well if you can benefit from medications.

There’s a focus on your support system here as well. They have family therapy which helps your family heal from the effects of addiction and come together to grow your recovery. There are peer support groups too so you can develop a peer support system and get the help of being around other people who know and understand your struggle.

You might need to expect some scheduling hiccups here though. Clients at this center so often say that they love their therapist and the care they get but that scheduling is difficult and there are often mishaps with appointment schedules.

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Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD

Latest Reviews

Sage Gray
2 weeks ago on Google
2
Oh boy, where do I start? Okay, I'll first say that the individuals working the front desk are always kind and that makes me feel welcomed to come here. However, as stated with previous reviews, the phone service is not as credible as the kindness of the front desk. I feel as though I've left more voicemails than made actual calls. While this place isn't the best, it isn't the absolute worst because I've acknowledged a chunk of boost in my mental healing, but at times I feel that having the phone answered when I call is a far reach. Edit (November 28th, 2025): I do believe I was being rather generous at the time of this review. At the moment, I feel as though it has made me considerably more worse than good In comparison to how I was at the time of writing my initial review above. 1) The phone issue is absolutely unacceptably horrendous to the absolute degree my voicemails rarely get returned—but when they do, I am at school and I have STRICTLY told them to not call me DURING school hours (in which I have shared such hours)—so it appears following directions is a weak spot at this place. However, I do in fact recognize I missed voicemails from time to time in the past, but I made sure to call back, just to be left on voicemail with a slim chance of getting a response. And as of right now, I have told them to phone my father in order to handle these ordeals, but you guessed it! Nada! 2) On the topic of voicemails, I have had many ranges suspending from one emotion to the other when it comes down to the many voicemails I've sent. From expressing a need to reschedule an appointment and then to a more common one regarding making a medication appointment, it once again appears the severity has no matter in determining when or if your call with ever be returned in proper time. While this could be a personal matter, it's simply not. Many under this tab of reviews appears to be experiencing the same hardships of getting even a single ounce of pick-up when phoning this establishment. A true shame, yeah? And while it could be told to an individual in I and many other's situations to just simply drive over and make an appointment in-person, many are unavailable to do so for either transportation purposes or personal reasons. So, therefore, phoning is a highly preferred medium. I really wish I had more positives than negatives for this place, but at the end of the day, it is strictly up to the establishment themselves to carefully and considerately read their reviews and perhaps take time to actually reply in a non AI and copy-and-paste manner! We will surely get through this together, y'all! Take care!
Maria Mac
1 month ago on Google
1
Nothing to add to all the other one star reviews RUN FAR AND FAST
Axel
1 month ago on Google
1
Have been trying to reach them for weeks no one answers the phone or respond to voicemail
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.8 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Penn Psychiatric Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Building icon

601 Gay street
Phoenixville PA, 19460

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Reviews of Penn Psychiatric Center

2.76/5 (83 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7590361445783 (83 reviews)
Sage Gray
2 weeks ago
2

Oh boy, where do I start? Okay, I'll first say that the individuals working the front desk are always kind and that makes me feel welcomed to come here. However, as stated with previous reviews, the phone service is not as credible as the kindness of the front desk. I feel as though I've left more voicemails than made actual calls. While this place isn't the best, it isn't the absolute worst because I've acknowledged a chunk of boost in my mental healing, but at times I feel that having the phone answered when I call is a far reach. Edit (November 28th, 2025): I do believe I was being rather generous at the time of this review. At the moment, I feel as though it has made me considerably more worse than good In comparison to how I was at the time of writing my initial review above. 1) The phone issue is absolutely unacceptably horrendous to the absolute degree my voicemails rarely get returned—but when they do, I am at school and I have STRICTLY told them to not call me DURING school hours (in which I have shared such hours)—so it appears following directions is a weak spot at this place. However, I do in fact recognize I missed voicemails from time to time in the past, but I made sure to call back, just to be left on voicemail with a slim chance of getting a response. And as of right now, I have told them to phone my father in order to handle these ordeals, but you guessed it! Nada! 2) On the topic of voicemails, I have had many ranges suspending from one emotion to the other when it comes down to the many voicemails I've sent. From expressing a need to reschedule an appointment and then to a more common one regarding making a medication appointment, it once again appears the severity has no matter in determining when or if your call with ever be returned in proper time. While this could be a personal matter, it's simply not. Many under this tab of reviews appears to be experiencing the same hardships of getting even a single ounce of pick-up when phoning this establishment. A true shame, yeah? And while it could be told to an individual in I and many other's situations to just simply drive over and make an appointment in-person, many are unavailable to do so for either transportation purposes or personal reasons. So, therefore, phoning is a highly preferred medium. I really wish I had more positives than negatives for this place, but at the end of the day, it is strictly up to the establishment themselves to carefully and considerately read their reviews and perhaps take time to actually reply in a non AI and copy-and-paste manner! We will surely get through this together, y'all! Take care!

Maria Mac
1 month ago
1

Nothing to add to all the other one star reviews RUN FAR AND FAST

Axel
1 month ago
1

Have been trying to reach them for weeks no one answers the phone or respond to voicemail

Pam F
1 month ago
1

Irresponsible. This is our second bad experience here. First, my minor son tells the psychiatrist he no longer wants to be on medication and she just stops the meds, cold turkey. I'm a pharmacist, so I'm aware that weaning off is the better plan. Then my daughter runs out of meds (yes, her fault) and they won't even call in a 3 day supply to get her through the weekend to her next appointment? We have never asked for this before, so its not like we are in the habit of running out or cancelling appointments. Stopping meds cold turkey is not safe. On so many levels.

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