I was sent to pinnacle pointe when I was 15 this was my first time ever being sent somewhere! I was in think paper scrubs it was cold. it was around 2 in the morning when they finally got me in a room they said they had to wash my clothes before they could give them back to ...
About Pinnacle Pointe Behavioral Healthcare System
Pinnacle Pointe Behavioral Health offers behavioral health care and mental health treatment to individuals of all ages in Little Rock, Arizona. Depending on the severity of a person’s addiction, a referral may be needed for treatment at an alcohol or drug rehab center.
Pinnacle Pointe Behavioral Health uses evidence-based treatment interventions to help their clients. Their services include inpatient and outpatient treatment.
The inpatient program is available in a standard length of stay and also as a long-term stay. The program is for individuals ages 5-17 years old. Psychiatric care, brain-spotting, individual therapy, group therapy, and skills classes are available.
The outpatient program provides individual therapy, group therapy, family therapy, and psychiatric care. Military-specific treatment is also provided.
Pinnacle Pointe Behavioral Health accepts most insurance plans, including Kaiser, Amerigroup, Magellan, United Healthcare, Blue Cross Blue Shield, Cigna, and ComPsych. Out of network benefits may vary, so it is important to verify insurance coverage with your provider.
Latest Reviews
I was forced to go here when I was a child about 10 years ago. I remember it like it was yesterday because I ve since been diagnosed with PTSD from my stay here. I was strip searched by two very rude ladies, I was forced into a gown and made to mingle with my peers until they got all of my belongings searched. I wasn t allowed to have a stuffed animal, a common comfort item for children in distress. I was put into isolation (in the boys wing. I m a female.) after being accused of having lice I was then not allowed to have any contact except the lady who gave me my lice treatment. For three days I didn t have anyone to bring me food or clean clothes. I was finally allowed out after they admitted it was just dandruff all along. I wasn t allowed out of my room without sticking my arm out the door and having my name called on. I couldn t shower unless during designated times. I was given a brain scan that turns out was for someone with the same first name as me. I originally had a roommate but she was replaced after being discharged- by a girl who has schizophrenic hallucinations. I eventually got my own room after complaining enough only to have a nurse sit outside my room yelling to her friend in the nurses station all hours of the night. Mind you- I was here for 8 days for mild self harm when I was TWELVE. we weren t allowed to talk to people who were older than our wing age group. I was allowed outside one time and that felt like bliss to me. The bullying that goes on inside is also atrocious. I remember watching several children get held down and sedated like it was just another Tuesday. A little 5 year old boy was calling me mommy because he said he hadn t seen his mom in 4 months, claiming he was admitted for anger issues. HES FIVE!! Thank God I eventually got the help I needed after being willfully admitted to a facility that actually cares about the people that walk through its doors.TLDR: Don t bring your kids, adults or elderly family members here unless you want to admit them into what is essentially a children s juvenile institution hosted by a bunch of staff who are morally complicit in the outcome of their work.
Response from the owner2 months ago
Hi, Courtney. We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting https://pinnaclepointehospital.com/contact-us/. Thank you for reaching out.
Whoever gives me information about this place, take my daughter and she calls me crying that they mistreat her there.
Response from the owner2 months ago
Hello, Veronika. Thank you for taking the time to let us know your concerns. We take your comments very seriously and would like to learn more about your concerns. In order to better assist you, please provide us with your loved one's full name and location at our facility by visiting https://pinnaclepointehospital.com/contact-us/. Again, thank you. We hope to hear from you soon. Hola, Veronika. Gracias por tomarse el tiempo para comunicarnos sus inquietudes. Nos tomamos muy en serio sus comentarios y nos gustara conocer ms sobre sus inquietudes. Para poder ayudarle mejor, por favor, proporcinenos el nombre completo y la ubicacin de su ser querido en nuestras instalaciones visitando https://pinnaclepointehospital.com/contact-us/. Nuevamente, gracias. Esperamos tener noticias suyas pronto.
Some staff are intentionally mean to the kids. Make sure you take a VERY detailed inventory of EVERYTHING sent in with them. Staff will claim that lost items were not logged and too bad so sad.
Response from the owner2 months ago
Hi, Amanda. Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.pinnaclepointebhs.com/contact-us/. Thank you again. 
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6.8 / 10
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Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient rehabs ensure that clients continue to receive robust and consistent therapeutic care without requiring them to reside at the treatment center. The frequency and intensity of treatment depend on clients' evolving needs, ranging from daily to weekly addiction counseling and recovery education. Outpatient programs often include peer coaching, life skills training, and individual, group, and family counseling. Outpatient levels of care include partial hospitalization (PHP), intensive outpatient (IOP), sober living/halfway housing, and standard outpatient care.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
24-Hour Clinical Care During many phases of addiction treatment, you'll need to receive 24-hour clinical care in Arkansas. This supervision ensures your safety during the detox process. Licensed medical professionals and experienced addiction specialists provide medication management, non-addictive medication to curb withdrawal symptoms, and frequent monitoring of vital signs.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Recreational therapy uses physical activity and hobbies to support alcohol and drug addiction recovery in Arkansas. They help improve your physical health and provide you with a sense of accomplishment, which is critical to overcoming addiction. These activities could include gardening, music, or sports. They help to promote relaxation and build a supportive community.
Staff & Accreditations
Staff
Courtney Bishop
Chief Executive Officer
Benjamin Nimmo, MD
Medical Director
Nichole Simpkins
Chief Financial Officer
Jennifer Yarberry
Chief Nursing Officer
Elizabeth Phillips
Director Assessment and Referral
Jaymie Hopkins
Executive Director – The Pointe Outpatient Clinics
Angelica Brown
Director of Clinical Services
Lori Sander
Director of Human Resources
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(501) 223-3322 
11501 Financial Centre Parkway
Little Rock, AR 72211
Get Help Now - 501-575-0717
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Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW
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