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Poplar Springs Hospital

350 Poplar Drive
Petersburg, VA 23805
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Poplar Springs Hospital VA 23805

About Poplar Springs Hospital

You’ll have access to a large outdoor activity space and several indoor rec areas. They have two full size gyms, an inground pool, a fitness center, basketball and volleyball courts, and a yoga room. Plus, there are art, music, and cooking rooms, and a performing arts stage. For the outdoorsy types, the grounds offer nature trails and private outdoor patios.

Their wide range of treatment programs cover clients who are seeking help with crisis stabilization, detox, and addiction. They offer medical detox, inpatient treatment, and outpatient programs.

The adolescent programs are for youth aged 11 to 17 and offer age-appropriate interventions. Their military programs focus on challenges unique to those who are currently serving or who have transitioned back to civilian life.

To support your long term recovery, Poplar Springs Hospital provides continuing care and aftercare support to all their clients. This includes resources, counseling, and community connections that help individuals maintain their recovery after completing a treatment program.

Facility Overview

Bed icon 75
Number of Available Beds

Latest Reviews

Lea Paloma
2 weeks ago on Google
5
I loved poplar springs when i went with the adolescents… that was about 3 years ago… staff were very nice and the food was SO GOOD. I loved the shows we watched and the staff were so nice. Only one staff member i didnt like but other than that the environment was nice and i loved the time we got outside
Response from the owner2 weeks ago
Thank you for sharing your kind feedback about our staff, environment, activities, and meals during your time here.
Brian Wilson
1 month ago on Google
5
Amazing place. They get their patients in immediately. They are caring and show a lot of support for their patients.
Response from the owner2 weeks ago
Thank you for sharing your feedback about our team! We are glad to know you felt supported and will share your kind words with our staff.
D. Anderson
2 months ago on Google
4
Nice place, keep in mind the reviews have a negative bias. Facilities like this are *meant* to challenge you rather than make you 110% comfortable. (One strength of this place: excellent food!)
Response from the owner2 weeks ago
Thank you for sharing your thoughtful feedback and perspective about our facility. We’re glad to hear you enjoyed the food, and we appreciate you recognizing the challenging but supportive nature of our environment.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient rehabs offer community-based addiction treatment, enabling clients to remain in their homes while in recovery. Their levels of care typically include partial hospitalization (PHP), intensive outpatient (IOP), standard outpatient, and sober living programming. Most outpatient facilities offer addiction counseling and recovery-focused life skills training. Integrative programs include evidence-based holistic therapies, such as meditation, music therapy, and massage. Facilities specializing in alcohol and/or opioid addiction may also provide medication assisted treatment (MAT).

Clients who are in early recovery, leaving detox, or experiencing a crisis often require the intensive treatment of an inpatient rehab facility. Clients in inpatient care receive robust clinical supervision, housing, and meals, allowing them to focus exclusively on their recovery while they stabilize. The primary treatment modalities used in most inpatient centers include extensive addiction counseling and recovery-focused life skills training. Many drug rehabs also offer holistic therapies, such as music, art, fitness, and experiential therapies.

A partial hospitalization program (PHP) offers a structured environment for intensive treatment of behavioral and substance use disorders. PHP treatment can consist of sessions ranging from 6-8 hours per day for an average of 90 days. You can often expect to engage in behavioral therapies, such as cognitive-behavioral therapy (CBT) and dialectical behavior therapy (DBT), and receive medication. PHP treatment is often covered either fully or partially by insurance providers.

24-hour clinical care in Virginia features a highly trained team of professionals to treat your physical, mental, and emotional needs. Doctors and nurses are available to prescribe and administer medications. Psychologists and counselors provide professional counseling. Other experts such as nutritionists and addiction specialists may also offer support. This 24/7, comprehensive care is designed to give you the support you need to begin a successful recovery.

Known as the first step of the addiction recovery process, medical detox is the removal of addictive drugs and alcohol from your body and helping manage physical withdrawal. Medically assisted detox takes place in an inpatient setting where you will be closely monitored by a team of medical professionals to ensure your maximum health and safety. Medications like Suboxone or Vivitrol may be administered if needed to alleviate any potential withdrawal symptoms. This process is typically at least partially covered by most insurance plans.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • weight iconGym
  • spa2 iconYoga Studio
  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Michael S. Triggs

CEO

Quian Buford

Associate Administrator

Dr. Naharia Holt-Elliott

Director of Military and Outpatient Services

LeMar Taliaferro

Director of Business Development

Mysti Nichols

Director of Admissions for RTC & Outpatient Services

Mary McCormick

Business Office Director

Dawn Saunders

Chief Nursing Officer

Amie Pathmann

Director of Clinical and Outpatient Services

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Poplar Springs Hospital.

Contact Information

Building icon

350 Poplar Drive
Petersburg VA, 23805

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Reviews of Poplar Springs Hospital

2.05/5 (433 reviews)
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Reviews

1

My review echoes two of the others in the fact that my son’s treatment has been sketchy at best. The inconsistencies of the information we we received from the staff has been unbelievable. They continuously told us that the deposition hearing would be three days out from t ... Read More

Reviewed on 10/15/2019
1

The facility kept me there for several more days than I needed to be there because I was on a TDO which guarantees them payment. I was taking basically the same amount of medicine I take normally at home but one of the meds the doctor started me on 2.5mg instead of just the ... Read More

Reviewed on 6/7/2019
1

Higher up staff are impossible to get ahold of and inconsiderate of patients needs, he has asked on multiple (10+) occasions for information release forms to be able to have his parents involved in his treatment (suffering from severe social anxiety and a 25% delay in proces ... Read More

Reviewed on 6/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.05 (428 reviews)
Lea Paloma
2 weeks ago
5

I loved poplar springs when i went with the adolescents… that was about 3 years ago… staff were very nice and the food was SO GOOD. I loved the shows we watched and the staff were so nice. Only one staff member i didnt like but other than that the environment was nice and i loved the time we got outside

Response from the owner
Thank you for sharing your kind feedback about our staff, environment, activities, and meals during your time here.
Yanna Millz
3 weeks ago
1

This place is unprofessional all the staff are rude and worthless. They don't care about mental health all they want is to bill your insurance. I am filing a complaint with the state. Releasing people without medications, intentionally trying to cause mental health episodes. When you call for them to send the prescription they send it to the wrong pharmacy. The girl Kia is rude and very unprofessional. You would think a place that says they serve people with mental illness would be ethical and professional abs care but they don't. The staff who is suppose to help with discharge you get their voice mail that they are out of the office until October. It's a terrible place. If you can avoid it because they have people working there who don't care about patients. They need to choose another profession ! It's completely unethical things happening at this location

Response from the owner
Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.poplarsprings.com/contact-us/. Thank you again.
Alicia Smith
3 weeks ago
1

⭐ 1 Star — Very Disappointed with Poplar Springs Hospital in Petersburg, Virginia I am extremely disappointed with the lack of professionalism, communication, and urgency regarding my son's mental health treatment at Poplar Springs Hospital. My son has been hospitalized for over 30 days, and I have repeatedly asked about getting his Mandatory Outpatient Treatment (MOT) arranged since day one. To my knowledge, this still has not been completed. I also asked Tanika, a clinician at the hospital, to obtain my son's signature on a release of information so that his Chesterfield behavioral health team could coordinate his care. Instead of promptly addressing my request, she waited until the following day or the day after. When I questioned the delay, Tanika told me, "We don't do things when you say to do them." I found this response dismissive, unprofessional, and completely inappropriate. As a mother advocating for her son's mental health, I expect to be treated with respect and to have legitimate concerns about his treatment taken seriously. I am not asking hospital staff to work on my personal schedule. I am asking for timely communication, continuity of care, and appropriate discharge planning. My son's mental health and continued treatment are too important for unnecessary delays and dismissive attitudes. Poplar Springs Hospital needs to improve its communication with families, its responsiveness to treatment concerns, and its coordination with community behavioral health providers. I am giving this hospital one star because my experience has left me deeply concerned about the quality of communication and care coordination my son has received.

Response from the owner
Thank you for taking the time to reach out to us with your concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your son or his legal guardian to reach out to us directly by visiting http://www.poplarsprings.com/contact-us/.Again, thank you.
Siah Jasper
3 weeks ago
4

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