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Poplar Springs Hospital

350 Poplar Drive Petersburg, VA 23805
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Poplar Springs Hospital VA 23805

About Poplar Springs Hospital

You’ll have access to a large outdoor activity space and several indoor rec areas. They have two full size gyms, an inground pool, a fitness center, basketball and volleyball courts, and a yoga room. Plus, there are art, music, and cooking rooms, and a performing arts stage. For the outdoorsy types, the grounds offer nature trails and private outdoor patios.

Their wide range of treatment programs cover clients who are seeking help with crisis stabilization, detox, and addiction. They offer medical detox, inpatient treatment, and outpatient programs.

The adolescent programs are for youth aged 11 to 17 and offer age-appropriate interventions. Their military programs focus on challenges unique to those who are currently serving or who have transitioned back to civilian life.

To support your long term recovery, Poplar Springs Hospital provides continuing care and aftercare support to all their clients. This includes resources, counseling, and community connections that help individuals maintain their recovery after completing a treatment program.

Facility Overview

Bed icon 75
Number of Available Beds

Latest Reviews

Latesha James
1 week ago on Google
5
Devon was superdope all the staff really was dope i just don’t remember all their names. Ceasia reka dria i think. And Sam.
Anonymous
2 weeks ago on Google
1
Staff openly takes photos of their patients and sends via text. This place is very unprofessional. Even if I was not the patient, it was clear that this incident was a serious breach of privacy. HIPAA exists to protect all patients, and violations of this kind should be taken very seriously. I hope the management addresses this issue promptly and implements proper training to prevent future violations. There is no reason I should see my uncle on the internet after an altercation with another patient while he was in your care.
Response from the owner1 week ago
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at http://www.poplarsprings.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Tyler Fincher
2 weeks ago on Google
2
2 stars doctors are very good but staff is ridden as can be and facilities were dirty
Response from the owner1 week ago
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting http://www.poplarsprings.com/contact-us/. We hope to hear from you soon.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.1 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient rehabs offer community-based addiction treatment, enabling clients to remain in their homes while in recovery. Their levels of care typically include partial hospitalization (PHP), intensive outpatient (IOP), standard outpatient, and sober living programming. Most outpatient facilities offer addiction counseling and recovery-focused life skills training. Integrative programs include evidence-based holistic therapies, such as meditation, music therapy, and massage. Facilities specializing in alcohol and/or opioid addiction may also provide medication assisted treatment (MAT).

inpatient iconInpatient

Clients who are in early recovery, leaving detox, or experiencing a crisis often require the intensive treatment of an inpatient rehab facility. Clients in inpatient care receive robust clinical supervision, housing, and meals, allowing them to focus exclusively on their recovery while they stabilize. The primary treatment modalities used in most inpatient centers include extensive addiction counseling and recovery-focused life skills training. Many drug rehabs also offer holistic therapies, such as music, art, fitness, and experiential therapies.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) offers a structured environment for intensive treatment of behavioral and substance use disorders. PHP treatment can consist of sessions ranging from 6-8 hours per day for an average of 90 days. You can often expect to engage in behavioral therapies, such as cognitive-behavioral therapy (CBT) and dialectical behavior therapy (DBT), and receive medication. PHP treatment is often covered either fully or partially by insurance providers.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Virginia features a highly trained team of professionals to treat your physical, mental, and emotional needs. Doctors and nurses are available to prescribe and administer medications. Psychologists and counselors provide professional counseling. Other experts such as nutritionists and addiction specialists may also offer support. This 24/7, comprehensive care is designed to give you the support you need to begin a successful recovery.

medically-assisted-detox iconMedically Assisted Detox

Known as the first step of the addiction recovery process, medical detox is the removal of addictive drugs and alcohol from your body and helping manage physical withdrawal. Medically assisted detox takes place in an inpatient setting where you will be closely monitored by a team of medical professionals to ensure your maximum health and safety. Medications like Suboxone or Vivitrol may be administered if needed to alleviate any potential withdrawal symptoms. This process is typically at least partially covered by most insurance plans.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • weight iconGym
  • spa2 iconYoga Studio
  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Michael S. Triggs

CEO

Quian Buford

Associate Administrator

Dr. Naharia Holt-Elliott

Director of Military and Outpatient Services

LeMar Taliaferro

Director of Business Development

Mysti Nichols

Director of Admissions for RTC & Outpatient Services

Mary McCormick

Business Office Director

Dawn Saunders

Chief Nursing Officer

Amie Pathmann

Director of Clinical and Outpatient Services

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

350 Poplar Drive
Petersburg VA, 23805

Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Terri Beth Miller, PhD

Rehab in Cities Near Petersburg

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Reviews of Poplar Springs Hospital

2/5 (390 reviews)
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Reviews

1

My review echoes two of the others in the fact that my son’s treatment has been sketchy at best. The inconsistencies of the information we we received from the staff has been unbelievable. They continuously told us that the deposition hearing would be three days out from t ... Read More

Reviewed on 10/15/2019
1

The facility kept me there for several more days than I needed to be there because I was on a TDO which guarantees them payment. I was taking basically the same amount of medicine I take normally at home but one of the meds the doctor started me on 2.5mg instead of just the ... Read More

Reviewed on 6/7/2019
1

Higher up staff are impossible to get ahold of and inconsiderate of patients needs, he has asked on multiple (10+) occasions for information release forms to be able to have his parents involved in his treatment (suffering from severe social anxiety and a 25% delay in proces ... Read More

Reviewed on 6/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Latesha James
1 week ago
5

Devon was superdope all the staff really was dope i just don’t remember all their names. Ceasia reka dria i think. And Sam.

Anonymous
2 weeks ago
1

Staff openly takes photos of their patients and sends via text. This place is very unprofessional. Even if I was not the patient, it was clear that this incident was a serious breach of privacy. HIPAA exists to protect all patients, and violations of this kind should be taken very seriously. I hope the management addresses this issue promptly and implements proper training to prevent future violations. There is no reason I should see my uncle on the internet after an altercation with another patient while he was in your care.

Response from the owner
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at http://www.poplarsprings.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Tyler Fincher
2 weeks ago
2

2 stars doctors are very good but staff is ridden as can be and facilities were dirty

Response from the owner
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting http://www.poplarsprings.com/contact-us/. We hope to hear from you soon.
travis williams
3 weeks ago
5

My fiance was placed there for 8 days. He is the type of person that requires a little extra patience when he is having an episode and upon arrival he was in one of the worst episodes I've ever seen him have. The staff was fully accommodating, there was never a single time that I reached out that I wasn't met with someone's full respect and attention. The structure of the place was able to help him regain his grasp and enter a reset mode. He said he felt respected and safe during his time there and none of his concerns ever went unaddressed. My mom was also there for 10 days several years ago and her time there also served her well. I think the reason that the reviews here aren't higher than they are is simply because it is a mental hospital. Their job isn't to fix anyone but to redirect, calm the storm and offer resources to help you work towards a better future. As with anything else, this program works if you work with it. Showing up with a defeatist attitude and being unwilling to help yourself isn't going to result in changes. There's not a facility on this planet that can help you if you're not willing to help yourself. Big shout out to all the girls on 1E and to Rhonda. You guys are top tier.

Response from the owner
Thank you for taking the time to share your feedback with us! Kind words such as these are held very dear to our hearts, so we will be sure to pass your comments along. We hope you and your fiance are doing well, and thank you again!
C. Brown
3 weeks ago
1

This place is a joke. Usually reviews are subjective but in the case of this place as far as adolescent care, please be advised to look somewhere else. I will admit there are a few people here who really cares and I understand that some stuff goes way above their pay grades but it's upper management and the doctors fall way short of doing right by these children. I gave it one star due to the therapist, the intake lady and a nurse or two but other than that, this place needs to be investigated. Please beware of where you're sending your child especially if it's voluntary because the higher ups in this facility fall way short of doing their jobs. I appreciate some of the staff as I know their hands are tied but if this facility is going to change, it starts at the top!

Response from the owner
Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.poplarsprings.com/contact-us/. Thank you again.
Amy Turnbull
1 month ago
1

Reasons for 1 star review: - No family meeting before deciding to discharge patient after 2-week stay. - Family notified of patient discharge at 3:30pm day before discharge. - No verbal communication/instructions at discharge. Only given folder. - Discharge medication prescription not sent to pharmacy. (Amazing nurse, Angela, was able to get it called in for patient before pharmacy closed. Extremely grateful for that.) - Follow-up appointment listed on discharge paperwork was 6 days out. When patient showed up, no appointment existed, and the address/city on discharge paperwork was incorrect. Patient was supposed to go to walk-in location in different city as soon as discharged. - Patient only given 2 weeks medication. Due to hospital error above, medication will run out before first outpatient appointment. - Unreturned phone calls.

Response from the owner
Thank you for your review and for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.poplarsprings.com/contact-us/. We hope to hear from you soon.
Jeff Cooper
1 month ago
2

I did eventually get on a medication that is helping me and the people who came in and did the groups therapy sessions they were awesome my complaints are about the staff that are ill trained to do the job that they do they also come in smelling like marijuana the place is filthy very bad housekeeping the fact that they lock you out of your room all day long and force you to sit in the loud environment of the day room is not therapeutic at all having outside time is nice but being forced to go to the gymnasium is very loud and disruptive some people just want to be able to stay back at the unit and relax and be in thoughts and workout problems you do not get to talk to your doctor whenever you want to I'm just saying the whole structure of the program is not what they tell you it is on the website and I would choose a better hospital or the hospital should choose better staff I'm not talking about the nurses I'm talking about the regular staff that act like prison guards and are only there for a paycheck

Response from the owner
Thank you for your feedback. We would appreciate the opportunity to speak with you further about some of the concerns you've mentioned. At your convenience, please provide us with your contact information by visiting http://www.poplarsprings.com/contact-us/. We hope to hear from you soon. Thank you again.
Apostolic Hydration
1 month ago
1

Response from the owner
Hello. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.poplarsprings.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Heathernae
1 month ago
1

NOTE: I REACHED OUT AND NOTHING. NO ONE HAS GOTTEN BACK TO ME. This place should truly be condemned. Between the feces, urine and even blood left on floors…I mean it is truly shocking. Mentally ill people are being treated inhumanly at this facility and I have no idea how they are even open for any operation. Money? I am not sure where the insurance payments are going but it is not into this facility. I believe my clinician and 1 nurse was human towards me during my stay. This is out of many employees I encountered. I even witnessed a patient getting yelled at by a cook. Yes, a cook got into a yelling match with a mentally ill patient and the “techs” just sat there on their phones. Very lazy. I am one who needs rest and peace to heal my mind. Poplar springs does not allow that. You are locked out of your room from 7 am until 9 pm and herded with around 29 other people in a very small dayroom with no access to hardly anything or comfort at all. They say in a poster on the wall that this is due to safety issues but funny enough, I was in another hospital at one point where you could enjoy and relax in your room. See, they have to do 15 minutes bed checks. The reason why poplar doesn’t allow you in your room is not because of safety but it is because of the complete laziness of the staff willing to walk the rooms to do their 15 minute checks. It isn’t a safety issue at all. Other hospitals allow it. ALL of the “techs” here are on their phones all of the time, ALL OF THE TIME. They do not pay attention nor care at all. I have several examples of complete neglect on the part of this facility and what I witnessed. On one of the mornings a young man was in the dayroom with almost everyone and stood there and urinated right there on the floor. He didn’t know really what he was doing and not a single nurse or tech went to clean it up. NOT ONE. It was two patients that found towels and 2 hospital gowns to wipe it up. I had to ask several times for someone to please get bleach and clean this because it is hazardous waste. A tech or nurse finally sprayed some Lysol branded cleaner on it. No bleach or anything else. Most in there are in socks. I don’t think I need to go on about that. A patient fell and was having a seizure. Another patient rushed and told the techs and nurses at the nurses station and was told…”MIND YOUR OWN BUSINESS!”. The patient ended up getting hurt because it took well over 15 minutes for anyone to completely react or help her. Because the doors are closed to your room at this facility all day long, many patients curl up on the floor or they have to push 2 hard plastic chairs together and try to lay there. At one point I counted 5 down one hallway by the nurses station laying on the ground against the wall curled up in their hospital gowns. One gentlemen self harmed and busted his head against the wall. He was bleeding and absolutely no one helped. In fact, blood remained on the floor of the same day room we all had to sit in for a while. Again, another osha violation. They probably should be notified. I know that they do not clean the mattresses in the rooms or give clean pillows or clean the bathrooms in your room. I am not sure how often it is done but it is rarely. The main bathrooms are used all day long by up to 30 men and women. Within a few hours there is urine and feces all over the restrooms. No one cleans them. Absolutely no one. And the psychiatrists…I have a therapist and a psychiatrist outside of this facility and I have certain medications that I am on to specifically help me. I am medicine resistant to many medications. If poplar springs knows your pharmacy they can pull up your meds. The psychiatrist I had been assigned, Dr Mubbsarhar, was insufferable. He stopped medications I have been actively taking for years. When I questioned him about it, he subtly threatened to keep me longer than what he stated. So I shut up and just went back on my normal meds that my psychiatrist has me on outside of poplar springs.

Response from the owner
Thank you for taking the time to review us. Please visit http://www.poplarsprings.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
Eric Brown
1 month ago
1

Response from the owner
We appreciate that you took the time to review us. We would like to attain more details about this. Could you please visit http://www.poplarsprings.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Emil Johnson
1 month ago
1

I received a phone call from someone claiming to be staying there as a patient when they picked up the phone they were begging me to get them out of there. I’m not very sure what is going on at this hospital but the way that the person that called me sounded. They were extremely distressed when I called and told them that someone was calling me. They told me to give them a name or they wouldn’t do anything at all so I hung up the phone after telling the woman that she needs to stop people from calling me from their facility. I don’t care about your mental health hospital and it sounds like you should be shut down by the way that people are supposedly calling me from your health center I am considering filing a police report due to the sheer terror in the person’s voice who called me

Thomas Keller
1 month ago
5

It was different then all the times before. So much has changed in the ten year gap between hospital stays. But staff till did there best to help with my problems and success in doing that.

Response from the owner
Your feedback is important to us and we really appreciate you taking the time to share it with us. Thank you for the kind words and we hope you are doing well. Take care!
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