Poplar Springs Hospital

Petersburg, Virginia

350 Poplar Drive
Petersburg VA, 23805

(866) 546-2229

About Poplar Springs Hospital

Situated on 25 acres of Virginia countryside, Poplar Springs Hospital offers mental health and substance use disorder treatment for adults and adolescents in Petersburg, Virginia. In addition to inpatient, outpatient, and detox programs, they also offer specialized programs for female adolescents and several specialty tracks for military personnel.

You’ll have access to a large outdoor activity space and several indoor rec areas. They have two full size gyms, an inground pool, a fitness center, basketball and volleyball courts, and a yoga room. Plus, there are art, music, and cooking rooms, and a performing arts stage. For the outdoorsy types, the grounds offer nature trails and private outdoor patios.

Their wide range of treatment programs cover clients who are seeking help with crisis stabilization, detox, and addiction. They offer medical detox, inpatient treatment, and outpatient programs.

The adolescent programs are for youth aged 11 to 17 and offer age-appropriate interventions. Their military programs focus on challenges unique to those who are currently serving or who have transitioned back to civilian life.

To support your long term recovery, Poplar Springs Hospital provides continuing care and aftercare support to all their clients. This includes resources, counseling, and community connections that help individuals maintain their recovery after completing a treatment program.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • military iconMilitary insurance
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient rehabs offer community-based addiction treatment, enabling clients to remain in their homes while in recovery. Their levels of care typically include partial hospitalization (PHP), intensive outpatient (IOP), standard outpatient, and sober living programming. Most outpatient facilities offer addiction counseling and recovery-focused life skills training. Integrative programs include evidence-based holistic therapies, such as meditation, music therapy, and massage. Facilities specializing in alcohol and/or opioid addiction may also provide medication assisted treatment (MAT).

inpatient iconInpatient Rehab

Clients who are in early recovery, leaving detox, or experiencing a crisis often require the intensive treatment of an inpatient rehab facility. Clients in inpatient care receive robust clinical supervision, housing, and meals, allowing them to focus exclusively on their recovery while they stabilize. The primary treatment modalities used in most inpatient centers include extensive addiction counseling and recovery-focused life skills training. Many drug rehabs also offer holistic therapies, such as music, art, fitness, and experiential therapies.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) offers a structured environment for intensive treatment of behavioral and substance use disorders. PHP treatment can consist of sessions ranging from 6-8 hours per day for an average of 90 days. You can often expect to engage in behavioral therapies, such as cognitive-behavioral therapy (CBT) and dialectical behavior therapy (DBT), and receive medication. PHP treatment is often covered either fully or partially by insurance providers.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Virginia features a highly trained team of professionals to treat your physical, mental, and emotional needs. Doctors and nurses are available to prescribe and administer medications. Psychologists and counselors provide professional counseling. Other experts such as nutritionists and addiction specialists may also offer support. This 24/7, comprehensive care is designed to give you the support you need to begin a successful recovery.

medically-assisted-detox iconMedically Assisted Detox

Known as the first step of the addiction recovery process, medical detox is the removal of addictive drugs and alcohol from your body and helping manage physical withdrawal. Medically assisted detox takes place in an inpatient setting where you will be closely monitored by a team of medical professionals to ensure your maximum health and safety. Medications like Suboxone or Vivitrol may be administered if needed to alleviate any potential withdrawal symptoms. This process is typically at least partially covered by most insurance plans.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

children iconChildren program

elderly iconElderly program

military-hat iconMilitary program

young-adult iconYoung adult program

House check icon Settings & Amenities

  • basketball iconBasketball court
  • weight iconGym
  • art iconArt activities
  • spa2 iconYoga studio
  • home-setting iconResidential setting

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (866) 546-2229
Building icon

350 Poplar Drive
Petersburg VA, 23805

Call Now - Help is Available
Get Help Now - 804-331-4905
Question iconSponsored
Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Terri Beth Miller, PhD

Reviews

2 (309 reviews)
Rehab.com icon Rehab.com (5)
Google icon Google (304)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
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Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

My review echoes two of the others in the fact that my son’s treatment has been sketchy at best. The inconsistencies of the information we we received from the staff has been unbelievable. They continuously told us that the deposition hearing would be three days out from t ... Read More

Reviewed on 10/15/2019
1

The facility kept me there for several more days than I needed to be there because I was on a TDO which guarantees them payment. I was taking basically the same amount of medicine I take normally at home but one of the meds the doctor started me on 2.5mg instead of just the ... Read More

Reviewed on 6/7/2019
1

Higher up staff are impossible to get ahold of and inconsiderate of patients needs, he has asked on multiple (10+) occasions for information release forms to be able to have his parents involved in his treatment (suffering from severe social anxiety and a 25% delay in proces ... Read More

Reviewed on 6/6/2019
Overall Experience
Date Submitted

Google Rating

Alice Pfeifer
1 month ago
1

They lock all of the doors including the restroom. There are multiple restrooms that could be used but we are forced to use one same restroom for 36 people. This is unsanitary and disgusting. Personally I think it's abusive and neglectful

Response from the owner1 month ago
Hi, Alice. Thank you for taking the time to review us. Please visit http://www.poplarsprings.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
Ben Hutton
1 month ago
1

Why in the world would keep a combat veteran without giving any meds for any length of time besides having him transported from southwest Virginia JMH hospital in Washington County in a deputy sheriff escort when all he wanted was some help and he ask for and all y'all want to to is make him worse evidently be careful how you do your business because of money because it could come back and bight you just saying ,evidently y'all are in with ballad healths money making system. I will proceed with this issue if my life depends on it and just remember we are the ones that has protected you for year's so you can sleep at night but we could be the ones that could be on the opposite side against you hope you sleep better tonight

Response from the owner1 month ago
Thank you for the review, Ben. We would like to work with you directly about your feedback. Could you please visit us at http://www.poplarsprings.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Kai
2 months ago
1

I was put here a few years ago for suicidal thoughts and self harm. I stayed 6 days. I was admitted through a program called "safety Zone" which has since been done away with. I still to this day have not gotten all of my personal belongings back from them and it was over an 8 hour drive from any of my family or schooling. I was put here without my parents knowledge until it was too late to stop. While I was still being admitted I was told that my mother had left me there, but once I made it out my mother explained the legal issues with it saying they had not allowed her back to see me and that she couldn't do anything. My mother was helpless while I was being ripped away from everything that felt safe to me. I was in 7th grade when I was admitted. I was 12 years old. There was no TV in the women's day room, only a journal for every patient be a few coloring books. We weren't ever taken to the outside and spent our entire day either in the cafeteria or the day room, completely separated. The staff were mostly dismissive except for one evening nurse who was male- all of us absolutely adored him because he brought us a Bluetooth speaker and played music for us; that being the only stimulation we got all day long- they removed his from our unit after the first time I ever met him because we liked him being there and he was male. The other staff constantly threatened to (and did) revoke phone calls, which we only got once a week anyways if even one of us stepped out of line. We were only allowed 1 phone call and it was limited. I was 12 years old and only allowed to talk to my mother twice throughout a 6 day stay, 8 hours away from anything I'd ever known and treated more like a fragile doll than an actual person. The group therapy consisted of patients sitting on the floor or standing around one nurse while conversation completely strayed from anything of actual help to the patients. They gave me medication that they had been specifically told not to give me (Adderall) and they prescribed a medication in which immediately after being told that it helped noted as (Exact words from my NEW psychiatrist) "NEVER PRESCRIBE AGAIN". One of the first questions they asked was my sexuality, after being told I was bisexual they put me in a room by myself that had pentagrams and other things scratched into the giant window directly beside my bed. I have sleep apnea, and they consistently sent in a male nurse at all hours of the night to check on me. During the day, when I'm not alone and trying to sleep that would've been fine but that wasn't the case. On one occasion I had sat in a cubby hole during group therapy and had pointed out two inches of a nail sticking out at my head to the nurse. She dismissed it until an hour later the newest girl in our unit rushed over to it and tried to hurt herself with it. This was the worst time of my life and reading other people's reviews of it now, 6 years later- this place shouldn't still be in business.

Response from the owner2 months ago
Hi, Kai. We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.poplarsprings.com/contact-us/. Thank you for reaching out.
Tina Austin
2 months ago
1

RIGHT NOW my family member in the hospital where we live at with dehydration and elevated of 104.5 F so tell me in less 48 hours since discharge from Poplar Springs was this patient's physical condition check properly. Do not send your family member to this hospital!!! I do this review with tears in my eyes. This hospital should rate from 2 to 1 I give it.The reasons are as the following:1. My family member came home unable to stand well.2. My family member was unable to eat but when we tried to get the person to eat ( refused to eat). The staff @ Poplar Springs Hospital told us that the person's appetite was good. Please the doctor not see their physical condition because anyone can see the patient was not getting. Why was only the mental health condition only address??? The skin condition they have with a raised under their arm not reported to us.3. The hospital there phone system is terrible and we were unable to check on the person's condition. (We told them about this each time we did get through).4. The doctor there did not call us even though we requested to the staff said they would tell them.5. The communication system @ this place when you talk to them is no one known what was going on with our family member ( Nurse Angela was the very nice when we called but she was not there when we got hung up on or when a staff member told was our family member was not the only patient). We understand the patient's privacy rights but the family member okay for information to be given.6. I had told the staff there that the person was not eating well before but our family member notes the staff seems not concerned about their eating. ( Weight by nurse before patient was admitted was 205 lbs and weight now was 179 lbs. Please note we know each scale is different.)7. Our family was four hours away from the patient's stay at hospital. We told the staff that we felt they were going to die if they stayed there any longer. The family member was there in this hospital for 3 weeks and came house looking like "death warm over." Where was the discharge call to update us on their condition??? We hope every patient doesn't get discharged like this??? Where was the staff notification on the patient's condition??? Are you not concerned your patients???8. The hospital in our family's opinion doesn't not care but the state's right person did help. We have extra severe stress and anxiety because of this hospital.9. The doctor did not send the prescription of all the medications to the pharmacy here for them ( Questions: Is if our family member dies from the condition they are in now??? What do we do???) No compassion or empathy is " MOSTLY" noted@ this hospital??? Mentally ill doesn't mean not over care for the patient!!!!

Response from the owner2 months ago
Hello, Tina. We appreciate your honest feedback. We would like to get more details about this; please visit http://www.poplarsprings.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Eve Eve-O Block
2 months ago
1

Worst experience of my adult life. Medical and psychiatric staff were dismissive and condescending. Experienced both unprovoked physical assault and sexual harassment from other patients with little assistance from staff. My symptoms increased rather than decreased following my stay. Facility should be closed.

Response from the owner2 months ago
Thanks for taking the time to share this review. Could you please visit http://www.poplarsprings.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
K Size
2 months ago
1

Worst place ever for anyone getting or seeking help please don't send your kid here unless you want them to have PTSD

Response from the owner2 months ago
Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.poplarsprings.com/contact-us/. Thank you again.
Timothy Cleary
2 months ago
1

This place is RUTHLESSS do not send your kid here unless they are real life hurtin people.They will get beat up 24/7, I use to go here when I was about 14-15 years old. I always acted cool so I never had no problems. But I stayed about 8 months. And I witnessed the staff pay kids with snacks to go beat up other kids who didn t listen to them. Every staff member would do this, and this happened the entire time I was here. Regardless!!! DO NOT send your kids here unless you want them to feel like they re in the military.This is more of a prison than a hospital.Just know whoever is sent here is definitely gonna respect their parents when they get out . And they will most definitely have PTSD as well from the facility.I can not speak on the adult unit. But please do not send anyone under the age of 18 here. Regardless of their condition. This is a prison. Only violent children should go here.Please man. If you love your kids. Or if you are a social worker/DSS worker with any kind of heart. Please know this is not the way. This is not going to help any child. This is a terrible place. I really don t know how this facility is still open.I was also able to run away from here as a teenage child 14/15years old. Also a 13 year old friend was with me. I was never found. I just got so hungry so I came back.They literally have no training in watching children. The staff are inexperienced workers.There is no special training that is required, they literally have staff members with criminal records.

Response from the owner8 months ago
Hi, Timothy. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.poplarsprings.com/contact-us/. Thank you again.
Daniel Rettinger
2 months ago
4

I personally tried many times throughout life to get clean and sober and the treatment at popular springs certainly helped with that.

Response from the owner2 months ago
Hi, Daniel. We are so glad to hear this! Thank you for taking the time to share your feedback with us. We hope you are doing well. Take care!
Jasniya
3 months ago
1

Response from the owner3 months ago
Hello, Jasniya. We appreciate that you took the time to review us. We would like to attain more details about this; could you please visit http://www.poplarsprings.com/contact-us/ at your earliest convenience and provide us with your contact information? We look forward to hearing from you.
Maggie Freshman
3 months ago
3

I was put into PHP despite asking for IOP. I did not come from inpatient but believe others do. They got tons of money from my insurance for 5+ weeks. My takeaways are some helpful Ted talks and YouTube s to follow. Much time was spent off topic and honestly not a great use of time. I suggest you get a walking pad so you can be doing extra good while in zoom group and zoom waiting rooms. Great psychiatrist. Helpful office staff working PHP at Poplar Springs.

Response from the owner3 months ago
Hi, Maggie. Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://poplarsprings.com/contact-us/. We hope to hear from you soon.
Dillan Kennedy
3 months ago
1

Just got discharged today I was on the 1 north unit and that was a joke took forever for discharge almost fights every other day besides the staff Brandy Justus Daja Kimmie and Kim and Kionsha were amazing but they need more staff

Response from the owner3 months ago
Hi, Dillan. Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Could you please visit http://www.poplarsprings.com/contact-us/ at your earliest convenience and provide us with your contact information? Thank you.
Madison Frink-kendrick
3 months ago
1

A family member was ECO and placed here. Claims understaffing leads to neglect of patients needs. Staff refusing to unlock bathrooms leaving patients to urinate on the floors. Staff wiped up the urine, never sanitized the area after. There's an elderly patient with cancer left to lay on the floor because they won't allow her to lay in a bed in her room. Patient states violent patients are ignored by staff until something physical occurs (ex. A male was asleep, another male told other patients he was going to punch the sleeping man, patients TOLD staff who did nothing, the man ended up assaulting the sleeping man). Screws from the doors are falling out and brought to staff and ignored. A patient managed to escape to the roof naked because staff so disgustingly neglected their duties.Apparently out of the several day stay he only encountered a handful of staff that treated them like human beings.My family member was put on medication while inpatient, apart of his discharge was the promise of continued access to medication by prescription. He arrived home, we went to Walgreens where it was supposedly sent and they never received it. I called 3 times today, leaving voicemail after voicemail to get to the bottom of the medication problem but heard nothing back.From what I hear I wouldn't even send my worst enemy to this place.

Response from the owner3 months ago
Hi, Madison. Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your loved one s concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your loved one to reach out to us directly by visiting http://www.poplarsprings.com/contact-us/. Again, thank you.
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