Top Ranked Drug Rehab Centers In Petersburg, VA

They always listen, they are always willing to help you !! All staff is amazing!!! Always clean

I love the caring people there they really care bout to u it's my motivation to get bk healthy

Very clean building's and really nice staff and nurses and doctor

Great service, with some great doctors. The only issue is that the one dr who isn’t great and is a conflict of interest with me , won’t allow me to change doctor’s. Otherwise it would be 5 stars.

I wish I didn't have to change doctors. Van was amazing I was able to open up to him. He made me comfortable with myself. I wish you all were able to keep him. Otherwise I love Bicycle heath. InWe will see with this new doctor. I hope this is posted. We will see. Only four stars because of the change of doctors otherwise 10 stars with treatment process. It is easy and very effective. I love it. if your reading this and need help PLEASE REACH OUT! They can help you TODAY!!!!! I have recently added a Star to make 5 stars. My new provider, Dr. Singh, is a pleasure to work with.

A great place where the medical staff listen to you and your concerns.

The dosing nurses especially Ms Pam are exceptional women! They not only give you your meds but they will talk to you if you need to vent etc....they get to know you so well they know when you're not yourself. I appreciate the love and concern the staff gives and would not change clinics if a new one opened next door to it! By the way Ms Pam goes over and above her job description to show her love and concern for her patients

I’ve had a long journey at New Seasons and through thick and thin, good or bad, they’ve never given up on me. I can honestly say they feel more like family than a center and every morning I look forward to seeing the people who support me most in my recovery. I want to say thank you to nurse Pam for her encouraging words and putting a smile on my face every morning along with a laugh, and another thank you to Dr. P for his unwavering commitment to my care… New Seasons wouldn’t be the same without y’all! ✨

My husband and I ABSOLUTELY LOVE THIS FACILITY, they were caring while we got clean and sober!!! Hallelujah WE ARE!!!! Our individual counselors Ivana and Kathy are so helpful and supportive!!! Top notch if you ask us!!! I highly recommend this clinic to anyone needing it....... "Scars are reminders of your past story: they do NOT say where you're going" Anonymous

This would be a 5 star review if one of the pharmacy workers didn't consistently have a bad attitude with patients. An African American woman typically at window 4, with long braided hair seems to have a habit of being sour, mean and just unprofessional. After talking to FIVE other patients, it's generally agreed that she's the dosing nurse everyone dreads getting - "rude", "mean", "judgemental", "takes 5 minute breaks between calling people" these are some of the comments other patients made for when she bothers to call anyone at all. Usually only 2 of the 6 windows are staffed, and the workload definitely by and large gets pushed onto the other dosing nurse, when there is a huge influx of patients. Originally I thought she just didn't like me, but it seems she gets personal gratification out of not medicating patients in a timely manner, making them wait while she chats with people, etc., meanwhile the patients are in active withdrawal, have to go to work, have things to do, and can't sit around at a methadone clinic all morning. The program director is an absolute gem, and the counselors are super thoughtful and helpful. All in all everyone there seems to have a positive energy and outlook, and the staff is lovely-- except for this dosing nurse who sits around chit chatting and forwarding patients to the program director (who I assume already has a lot on her plate) or their respective counselors, when she bothers calling anyone at all. I had to bother the program director multiple times because of a mishap with the app, and when she came by and personally told the dosing nurse that she was fine to dose me, she snapped back with "so we're just going to ignore that she lied about paying?" - the program director dismissed her comment and I responded with "I didn't lie, the program director has already confirmed this", to which she thought the professional thing to do as an employee was to argue it further with "Yes you did", to which I, again, told her I did not. She then put me on hold so she could "call me later". No reason given. (I assume this is her "punishment"- making someone with active cardiac issues wait for a dose, thereby increasing my risk of cardiac arrest when the admin already okayed me), I waited an hour as she kept calling other patients and eventually I went up to the program director for the third time- bless her heart, and just told her that I felt that the woman at the 4th window didn't like me and was purposely refusing to dose me. She took me off of hold and even though window 4 was empty, she just kept calling everyone EXCEPT me. I ended up dosing with someone else. After dosing I watched her consistently call patients maybe once every 7 ish minutes, and a lot of them she would turn away to go bother the program director. It shouldn't be up to the program director to resolve issues as absurd as a dosing nurse .... refusing to do her job "because she doesn't like someone". Genuinely no idea what someone with such a terrible attitude is doing working at a clinic that serves a demographic that she's clearly judgemental towards and resentful of. She's just making everyone's lives harder; the patients with her attitude, the staff because she doesn't seem to pull her weight, the company because she's being paid to basically not really do her job, and her hassling of patients and withholding medication can literally lead to someone one day suing the clinic, should god forbid something happen due to a pre-existing medical condition (like me having a heart attack when it's noted that my dose only lasts about 12 hours, not 24, due to a medical condition called malabsorption and my preexisting serious heart condition when withdrawal is known to exacerbate tachycardia.) Sitting around with a 150+ heart rate, visibly shaking because the dosing nurse thinks it's her place to "teach you a lesson" by withholding medication and refusing to do her job for personal reasons is completely unacceptable. The entire time I was waiting she was sparsely calling other patients and laughing around with her colleagues.

Even polysubstance relapse the councelors and doctors worked with me and didn’t interfere with my dosages

My name is Christie Cassidy and the new center is so much better , I love my counselor azha she is amazing she is non judgemental, treats me as a equal always makes time for me even when I just need to vent and rant about personal issues. I am lucky to have her. When I am frustrated with how things are going at the clinic and feel like I am going to loose My cool she notices and is able to calm me down she is truly their for the right reasons and makes a difference in her patience lives.

THE TRUTH

Awesome work and campus!

Would have gave them a five Star but the last day my counselor showed her true colors by not being a counselor. I really think she needs to find a job that suits her. because I found myself homeless what time she was on vacation and she couldn't figure out how someone was homeless in a week. Good peer counselors it was the first one I completed out of four that I attended. I believe most of the staff Cares about your recovery.

The only program that worked!! The whole experience was a blessing.

Being at the Mercy House has transformed my life. It has given me my family back. Most importantly it has given me a place to heal. Yes, 12 months is a long time but considering all the years I spent messing my life up it really isn’t long enough, but it gave me a start. It has given me a foundation to begin the rest of my life. I am more than grateful for everything the leaders have done for me. They are understanding because most of them have been through this program themselves/ They let you do YOUR program. Yes, there are rules and yes you work but I needed that structure and self-discipline in my life to be able to heal and grow. I praise God for letting me have the honor of coming to the Mercy House.

Such a nice place. Helped me through a really rough time in my life and I just won't live to thank them enough!

I loved it !! It helped my family and me so much!!! I know substance abuse is a sensitive topic and they know how to treat it and how to make you feel better. Thank you so much for the help!

Having an intervention for my brother was not going to be an easy thing to do. We knew we couldn’t do it alone. Someone put us in touch with Sam. Sam not only helped us through the process but encouraged our parents to speak. Sam said it like it was! An hour after the intervention my brother was on his way to rehab! If Sam wasn’t there to help us all I know we wouldn’t have been successful on our own! Thank you Sam for saving my brothers life!

This past week, we had scheduled an intervention for one of our family members. While I was not the one who coordinated it, Sam still showed what a true professional is and guided everyone in the right direction. Not only did he educate us on how to interact, but he advised us to use certain words/phrases which was a tremendous amount of help. He stays with you through the entire process and is always there if you need. Even though the family member was tough on Sam, he kept his professionalism and was able to guide him to treatment. When we arrived to the facility, the family member actually thanked and gave Sam a hug for what he had done. 10/5 I highly highly encourage you to hire Sam for the help of your loved one.

New Life for Youth saved my life and I would recommend it to anyone that is struggling with addiction.

This program saved my sisters life!!! This rehabilitation stays with you for life it’s not just a 30-90 day program, they assist you in helping you get your life back on track, getting a job, and most importantly gives you and your family HOPE!!!

New Life for Adults and Youth has not only changed my life, but saved it. Once battling with a crippling heroin addiction, I am now set free and am able to be the daughter & sister I was meant to be. This program is well-rounded with vocational training, relapse prevention classes, and mentorship programs and focuses on the root of your addiction, not just the addiction itself. Everyone here embraces you with love, never judgement. I will forever be grateful to this program for healing me and restoring my family when I had lost all hope.

THEY SAVED MY LIFE !! I couldn't be more thankful!! I'm so glad I asked for help!

They care about your well-being

My daughter's appointment went well.

VCU Medical Center is the best center ever! the service that I received from the staff of this place was wonderful, I feel very grateful for the great attention they gave me and my family. The nurses are very kind, and helpful, they are really committed with the recovery of the patients, you can see that love their work by the way that they treat the patients, I really love this place, I never had been attended in another center how they treat me here. Highly recommended.

Dr. Pandurangi cared for me for 25 years. He helped me through some very hard times. He is the "gold standard" in my book. His retirement, while well deserved, is a major loss to me.

I am alive because this place. I will always come back here. Doctors are knowledgeable and nursing is professional and compassionate. Will never forget what they did for me and my family.

This is a very nice place and they helped me a lot. the only problem is I ended up staying there for 43 days, so i know all of the groups by heart.

I will be eternally grateful with the treatment my brother received at this center. They are serious about giving treatment and show how experienced they are at every moment of the treatment. The results were outstanding so I completely recommend it.