800-784-1361
The staff is friendly at the beginning but after a few days they just become rude, and the service becomes useless at one point.
About Richmond Behavioral Health
Situated in Richmond, Virginia, the Richmond Behavioral Health Authority (RBHA) offers outpatient substance use and prevention services throughout the area and is known for preventative care. These prevention services are meant to mitigate substance use risks but also support healthy behaviors as well as promote resilience. By adopting evidence based approaches, RBHA provides clients with the skills they need to live a life of long term sobriety.
Community engagement and collaboration are key features of the approach at the RBHA facility. By partnering with local organizations, schools and community stakeholders RBHA delivers tailored prevention programs designed to meet the unique needs of diverse populations. The organization conducts public education campaigns, workshops and outreach initiatives to raise awareness about the dangers of substance misuse and provide practical strategies for prevention.
Their prevention measures include skills training that adults and families can use to acquire important life skills. For example, they offer courses on decision making, problem solving and coping abilities. These sessions are designed not only to prevent substance use but also to empower participants to navigate life’s challenges with confidence and resilience.
RBHA’s Substance Use Prevention Services are an essential part of the Richmond community, offering compassionate and accessible resources for individuals seeking to prevent addiction in their lives and wider communities. Through evidence based practices, outreach projects and an emphasis on early intervention RBHA is a path toward a healthier tomorrow. Its dedication to reducing the impact of substance use highlights the importance of prevention as a proactive solution to one of today’s most pressing public health challenges.
Facility Overview
182 Number of Available Beds
Latest Reviews
This place was a great place and community to be a client. The last 10months has been totally been unlawful for our clients and the staff should feel awful. I never heard of waiting almost a year to receive something that only takes 2 weeks. I will rate this nothing if I could.
I only give this organization a three star, because I realize and understand that some improvements are needed with it's case management. My sister who has been a client for over 25 years. Recently my sister passed away on December 31, 2024 at aged 72. Here's why I am so disappointed. My sister's case manager has been in considerate towards me. My eldest sister who passed away on October 7, 2023 was the power of attorney of our sister's estate. UPON her death she was no longer our sister's power of attorney estate. I was told by my sister's case manager that I was next of kin (sibling) to become her power of attorney estate.
The case manager informed that she would draw up the legal documents to have me and my sister signed it. The case manager did not follow through on it. She was influenced by my nephew to not allow that to happen. I have never met this case manager. Only spoken with twice on the phone. This case manager was in constant communication with my eldest sister, before she passed away. After my eldest sister's death, the case manager did communicated with me as she did with my eldest sister. After the death of my last sister, this case manager did no call me to offer her condolences. She knew that I am the only living sibling.
To add insult to injury, she posted on my sister's obituary her condolences only to my nephew and a family friend. She didn't mention anything about me. I am the brother. The last living sibling. Surely you would think that she would have mentioned my name. This definitely disrespectful to anyone. As a case manager that's definitely unprofessional. Again I realized and understand that all case managers aren't the same. It seems to all this case manager is interested is a "PAY CHECK."
I had a really tough experience with Richmond Behavioral Health Authority. I went to their crisis center and was fine, but was FALSELY diagnosed with bipolar disorder. When I got a permanent psychiatrist, I tried to explain that I didn’t believe I was bipolar and that it was just put on my intake to get me a bed. For a whole year, she didn’t listen to me. My therapists had been pushing for me to get an ADHD evaluation for a long time, but she ignored that too. She lied, saying the test would take 4 hours and that I had to see another doctor there. My case manager would check on me, and I’d explain my concerns, but when I asked if what the doctor told me was true, I got no response. My texts even turned GREEN. I also had a skill builder who I really liked, but after I told her boss she was doing amazing, she stopped seeing me. Overall, it was a very frustrating and disappointing experience. STAY AWAY FROM HERE AND GO ELSEWHERE IF YOU REALLY WANT AND NEED MENTAL HEALTHCARE!!! I am seeing a new psych and am doing better than I ever have!!! These people who work here are NOT qualified to help! They just want your money!
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
8.9 / 10
Gallery
Location
Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient
RBHA residential treatment is located at their North Campus location. They treat individuals with substance use disorders and co-occurring mental illness. Staff provide person-centered care to individuals seeking substance use treatment. The building offers gender specific treatment, a gymnasium building to provide recreational therapy, a child activity center for women and their children and more.
Additionally, they offer a residential treatment for adolescents ages (13-17). Treatment duration is usually 60-90. The treatment provided gender-specific groups to address the addiction.
Intensive Outpatient
Clients in an intensive outpatient rehab (IOP) benefit from robust support but often do not require the high-level supervision and round-the-clock clinical care provided in an inpatient setting. Clients engage in multiple therapeutic sessions weekly, with most programs requiring between nine and 20 treatment hours per week. Intensive outpatient rehabs provide a wide array of evidence-based services, including addiction counseling, recovery-focused life skills training, holistic therapies, and medication assisted treatment (MAT).
Intervention Services
A drug intervention in Virginia requires careful planning and execution. Due to complex family dynamics, intervention services are often necessary to help families successfully navigate the process. An intervention specialist can help family members plan what they will say and then facilitate the conversation. This expert also educates everyone involved about addiction, enabling behaviors, and treatment options.
24-Hour Clinical Care
24-hour clinical care in Virginia features a highly trained team of professionals to treat your physical, mental, and emotional needs. Doctors and nurses are available to prescribe and administer medications. Psychologists and counselors provide professional counseling. Other experts such as nutritionists and addiction specialists may also offer support. This 24/7, comprehensive care is designed to give you the support you need to begin a successful recovery.
Medically Assisted Detox
Known as the first step of the addiction recovery process, medical detox is the removal of addictive drugs and alcohol from your body and helping manage physical withdrawal. Medically assisted detox takes place in an inpatient setting where you will be closely monitored by a team of medical professionals to ensure your maximum health and safety. Medications like Suboxone or Vivitrol may be administered if needed to alleviate any potential withdrawal symptoms. This process is typically at least partially covered by most insurance plans.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation. RBHA offers specialized programs to individuals seeking to enhance their recovery from both a serious mental illness and a substance abuse disorder.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Virginia provides substance abuse treatment for individuals struggling with addiction and co-occurring mental health disorders. These programs incorporate evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and trauma-informed care. With a variety of treatment options available, including outpatient, inpatient, and residential programs, you can find personalized care to support you in achieving sobriety and learning the skills to maintain long-term recovery.
Dual diagnosis treatment is a specialized form of rehab where you receive care for both a substance use disorder and a mental health disorder at the same time. You're provided access to medical staff and mental health experts throughout the program. Additionally, mental health services tend to include multiple forms of therapy, including individual therapy, group counseling, relapse prevention education, and cognitive behavioral therapy (CBT).
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Clinical Services
Assertive Community Treatment (ACT) is a structured way of helping those with major mental illnesses and/or substance abuse by bringing services directly to the patient in home. Instead of hospitalization or an outpatient program, staff members like social workers, psychiatrists, and counselors come directly to the patient’s house for treatment. ACT is used primarily for those with severe and persistent mental illness like schizophrenia or bipolar disorder, some of whom also contend with substance abuse. ACT can be short- or long-term (months to years), and provides the same multidisciplinary, 24/7 staffing of a psychiatric unit, but in the comfort of the patient's own home and/or community.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.
Cognitive behavioral therapy in Virginia is a short term form of talk therapy. Participants usually have homework between sessions, which may include journaling, self talk, and setting SMART goals. The aim is to transform negative thought patterns into positive ones.
For those experiencing mental health challenges, including substance use disorder, dialectical behavior therapy in Virginia offers an evidence based method of treatment. This therapy teaches skills for emotional regulation and interpersonal relations so you can break free from negative patterns.
Family therapists work with all members of the family to understand the roles they play in the addiction dynamic. Addressing these patterns is crucial to developing healthier ways to interact and support each other, as well as contributing to a more effective recovery for their loved ones.
Motivational interviewing in Virginia allows clients to examine their lives and consider their options. It is particularly useful if the client lacks confidence in their ability to change or is feeling uncertain about their desire to change.
Amenities
-
Private Transportation -
Gym -
Recreation Room -
Gardens -
Private Rooms -
Walking Trails
Staff & Accreditations
Staff
Cristi Zedd, LCSW
CEO
Susan Hoover, LCSW
Chief Administrative Officer
Bill Fellows
CFO
Jim May
COO, Grants, Research, Evaluation & Planning, Substance Use & Prevention Services
Amy Erb, MSW
Senior Director of Regional Programs
Sheraz Riaz, M.D.
Chief Medical Officer
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Virginia
Contact Information
107 South 5th Street
Richmond, VA 23219
Get Help Now - 804-889-0907
Sponsored Helpline
Sponsored Helpline
Fact checked and written by:
Sehar Uddin
Edited by:
Courtney Myers, MS
