HealthLink Insurance Coverage for Alcohol & Drug Rehab
Discover how HealthLink’s plans cover addiction treatment, including inpatient and outpatient options, telemedicine, and more.
HealthLink Insurance Coverage for Alcohol & Drug Rehab
Discover how HealthLink’s plans cover addiction treatment, including inpatient and outpatient options, telemedicine, and more.
HealthLink was founded in 1984 and serves employers in Missouri and Illinois and surrounding states. They offer regional medical provider networks to self funded employer plans.
They also provide a medical management program that helps employers provide appropriate high quality care while keeping costs lower. These services include utilization management and case management along with comprehensive behavioral health services.
Finally employers can also take advantage of a telemedicine program and 24 hour nurse line to help their employees get the care they need more affordably without needing to leave home.
Does HealthLink Cover Addiction Treatment?
HealthLink does have behavioral health services available to their clients but not all plans will choose to use them. Self funded employer health insurance plans are not required to cover mental healthcare or substance use treatment but many will.
To find out what your specific plan includes reach out to your benefits coordinator. They can help you contact in network providers and give you information about coverage for behavioral health services.
All insurance plans focus on covering medically necessary care and directing members toward evidence based programs. To ensure you get the right care be sure to work with your doctor to get a treatment plan that meets your needs. This will guide you toward the right rehab programs while also proving what services are medically necessary for you.
I am so impressed with Suncloud and all the clinical talent they have on all levels. I love what they stand for and the care they give my clients. I send all my clients to their program. Dr Dennis had a huge impression on me when I met her 20 years ago and what she has created is in alignment with the best outcomes a client wishes for. Thank you for your authenticity and dedication to recovery.
Mari Richko
1 month ago
SunCloud Health made a huge difference in my friend’s life. They offer truly comprehensive care for people dealing with both mental health and substance use issues, and the staff understands how deeply connected those challenges can be.
My friend had been to other treatment programs before, but none addressed the full picture like SunCloud did. The team took the time to get to know them as a whole person—not just a diagnosis—and built a treatment plan that met their unique needs.
Thanks to the support, structure, and clinical expertise at SunCloud, they finally started to feel real hope again. I highly recommend this place to anyone looking for quality, compassionate care for co-occurring disorders.
Phyllis Ryan
2 months ago
I’ve always enjoyed working with the outreach, intake, and clinical teams at SunCloud Health. Their expertise in treating eating disorders, mental health conditions, and substance use disorders is evident in their compassionate approach to care. Suncloud is such a wonderful resource for specialized treatment!
Adult ProgramYoung Adult ProgramLGBTQ ProgramMilitary ProgramTeen ProgramSeniors Program
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This facility is just amazing! Truly felt like everyone cared about me, and I can honestly say I trusted everyone in there. Trust is very hard for me, but the adult program and the staff allowed me to be myself with no judgement. I'm trying so hard to follow the rules and not name any staff but will give a broad review. Right when you walk in the staff is friendly, always smiling which in turn made me smile. The supervisor is amazing; the head of the counselors who leads the group therapy is one of the best people I ever met. The staff that lead the groups cared about me, and it was genuine, and they are so smart and fun. From the psychiatrist to my therapist everyone was on the same page. I just want to say thank you to everyone there from the bottom of my heart!
This place and its staff are truly amazing at what they do. At this location you can tell the care and support they give you comes from a truly genuine place. I can’t appreciate that enough.
Great place with great loving uplifting people! i love coming to Alumni at RCA!
Alex Couch
1 month ago
Engaged, caring staff that relates to each client as a unique individual.
Well balanced program.
George Burns
1 month ago
This is group is just wonderful. Everyone is so welcoming and the support we get and give is just amazing! I am blessed that we found RCA, and made so many friends and connections! The Wednesday meetings are so intriguing and I’ve learned so much over the past 2 years from so many! A huge shout out to Henry and Amber for always being there to lead us!
Most compassionate medical professionals and staff. Where there is anxiety, physical injury and emotional pain, they offer hope and healing - for the mind, body and soul. Thank you.
Laban Consulting LLC
1 week ago
Professional, patient, and friendly.
Jessie Adams
1 week ago
Always treated with respect and dignity by knowledgeable, helpful professionals. This place means the world to us.
This was our first time experience in this hospital. We were treated very nice by all the staff. They were very helpful. The rooms and hospital is very clean... ER doctors saved my husband's life... very, very thankful for all of them. Doctors that preformed surgery were checking in evwry day.. we were always updated on what's the next step.ICU staff so so thankful for making us feel safe..Mitchell 1 and Mitchell 2, Beata and Nora thank you for everything you have done for us!
aneta gawron
3 months ago
I was helped by Courtney! She was awesome and the Doctor as well ! I will be setting uo my primary care here
Gustavo Hernandez
5 months ago
I was helped right way- professional, efficient, I’ve been there twice, and with my lungs, I will be back soon haha.
Honest rating of overall facility.
This place was genuinely a life changer for me, and I could see that in other kids there as well. I loved almost every therapist there, and most of the kids were friendly. I really liked the adolescent room because it was spacious, and it was always clean. The bathrooms never had any paper towels, but other than that the restrooms were very clean. Honestly, I can't ever remember a time that the facility was dirty or cramped.
Honest rating on each therapist.
Ashley - Ashley is awesome! During my time at Embark, Ashley ran most of our groups. She was so kind, and compassionate. I feel like she genuinely perused this kind of work because it's her passion to help people. She always listened and made sure everybody got a chance to talk. She also is very observant, and checks in if you're not having the best day. Which is really nice sometimes to know somebody notices and cares is comforting.
David - David is also a really cool guy. He ran group often. He can be a little bit rough sometimes, but everybody has different ideas on how to do things. For example, if you were sleeping during therapy, he'd bang on the table, which can be a trigger for some people. He can also be a little bit strict sometimes, for example taking the markers, or popsicle sticks that we're aloud to have with every other therapist. From what I heard he does really well as an individual, or family therapist. Overall, I think he genuinely is passionate about his job, is a good person, and cares a lot about the kids even if it might not seem it sometimes.
Elvin - Awesome dude! Elvin was genuinely so kind and always energetic. I think he wrote prescription medicine, and if you have any problems with that, he gets it resolved very fast. He only did group sometimes for adolescents when I was there, but when he did an amazing job in my opinion. He's genuinely such a cool dude he will talk to you about literally anything, he's an open book and has some pretty cool stories!
Myron - Myron was my individual and family therapist. Genuinely such a cool, funny, nice dude! I really enjoyed my individual therapy sessions with him, and he was the first therapists I felt I ever made progress with. He didn't do group much, so I can't really say if he's good at it, but I'm sure he is! He really cares about his patients.
Jamonica - Jamonica was someone who also did groups quite often. Her energy is so great, and she was soooo kind to me while I was there. She's such a sweet person, and you can really tell how passionate about her job she is. I've also heard she's an amazing individual and family therapist.
Lauren - I rarely ever talked to her. She rarely did group for the adolescents, but some of the other adolescents said she's an amazing individual therapist. I didn't not talk to her for any specific reason; she just didn't do group much and primarily was in her office. I talked to her maybe once or twice, and when I did, she was nice.
Maya - She ran group occasionally and was perfectly fine. She wasn't my personal favorite therapist, but not for any bad reason. I didn't really love the skills she taught, and how she taught them, but nothing against her at all. I'm not sure if she's an individual therapist.
Med management (Dr. Hooper) - Dr. Hooper is super friendly, and really good at finding the right medication fits for you. Php meets with her once every week, while Iop meets with her once every 2 weeks.
Maria - Maria is also a nice lady. I'm honestly not sure what she does, but when I was enrolling, she did the paperwork and stuff. You will also take outcomes, which ask you questions about how you're dealing with anxiety, depression, etc. She has access to those outcomes, so 100% feel free to ask her to take a look at them!
Overall, I think the staff is awesome!
Please check bags better, Embark. The bag checking is honestly a joke. There are people who deal with all kinds of things, and not saying anything would happen but please check better just in case.
Goodbye, Team Embark, I'll miss you guys!
Jack Diehl
3 weeks ago
We have been on a mental health journey with our daughter for quite some time. Nothing ever seemed to click, and past PHP programs caused only more harm and trauma with no healing. Since joining the Embark program we can see glimmers of it working. I know that she feels safe here, and has confidence in her care (as do we). We attended a family night and when they say family they clearly include the caregivers and staff along with the patients and their family. I say this because the whole vibe was joy and love. I couldn't be happier (or more relieved) about our choice.
Laura Ratliff
1 month ago
Very nice warming environment! Everyone was awesome and really respectful!
Private insuranceSelf-Pay OptionsMedicaidMedicareFinancial Aid
Muy bueno para terapia
Reyna Garcia
1 year ago
Gracias no tengo palabras,la terapeuta que tiene mi hija muy linda muy educada,gracias Conaway Melissa desde que entras a ese lugar son educados
Victoria Morales
2 years ago
You guys have been a very important part of my recovery and I must say my experience from the psychiatrist to the therapist and the group facilitator are all wonderful at what they do and I want to move to another state but I don't think I will find the level of care and professionalism I've received at midtown.
I’ve had the opportunity to collaborate with SunCloud Health on several shared cases, and I can say they provide exceptional, comprehensive care. Their multidisciplinary approach offers clients a truly integrated treatment experience.
SunCloud goes beyond symptom management to address the root causes of mental health and substance use issues. I’ve consistently seen patients benefit from their thoughtful, trauma-informed care and supportive environment.
Communication with their team has always been professional, timely, and collaborative. They take continuity of care seriously, which makes a huge difference in long-term outcomes.
I highly recommend SunCloud Health to anyone seeking a higher level of care.
Kat Strote
2 months ago
A Life-Changing Experience
I cannot say enough good things about my experience at SunCloud. From the moment I arrived, I felt truly seen, heard, and cared for. The staff—from therapists, psychiatrists and support team members—are compassionate, highly skilled, and deeply committed to each individual's healing journey.
Group and individual sessions are both insightful and empowering, with a strong emphasis on evidence-based practices, and trauma-informed care.
What stood out most was the sense of community and genuine connection. My time here helped me develop the tools I needed to manage my mental health.
I wholeheartedly recommend this facility. It truly saved my life, and I will always be grateful.
Emily Drake
2 months ago
I’m so grateful for my time in the PHP/IOP program. The program and dedicated staff truly saved my life. I can say I made some positive and permanent change in my life after being there for about 6 months. It’s been 1.5 years since I was discharged and I’m so grateful for the help I got. There really isn’t a price to getting better after trauma and severe mental illness. Paige, Dr Annan, and the rest of the staff were so wonderful.
They keep it real here. No sugarcoating. Just straight-up support, real help, and people who actually get it. I came in broken and left with a plan. Detox was rough, not gonna lie, but the team had my back every step 💪
The group sessions were solid, food was decent, and the vibe wasn’t all clinical like some other spots. If you're serious about getting clean and staying that way, Quincy’s worth checking out
Fallon Evans
1 month ago
Quincy Recovery gave me more than just a place to detox — they gave me a real shot at starting over. Everything felt calm and steady from day one. The staff was compassionate, but they also knew how to keep things structured so I didn’t fall off track.They weren’t just treating symptoms — they helped me figure out the why behind it all. I felt safe, supported, and actually hopeful for the first time in a long while. Quincy was the turning point I didn’t know I needed.
Brynlee Duncan
2 months ago
Quincy Recovery hits different. From the second you connect with 'em, you can tell they’re not just going through the motions. They really see you. You show up all burned out and numb, and somehow they make you feel like there’s still a way out. Detox was tough, but they walked me through it step by step — no pressure, no judgment, just real ones helping you get your life back.Everything felt personal. They weren’t tryna slap a generic fix on my problems — they built a plan that actually made sense for me. If you’re serious about changin’ things up and finally getting some peace, Quincy’s the move.
They're very friendly and very accommodating if you're late they kind of help you out they've done an outstanding job taking care of me
Lenny Koczor
3 months ago
My dad was brought here for continued care, and I can confidently say this is the best LTACH we’ve experienced. Most of the employees here are incredibly compassionate, attentive, and genuinely caring. The staff overall are truly GREAT!
Starting with the 3rd floor Nursing Manager, Joshua — an exceptional leader. He is understanding, a great listener, and was consistently supportive. He made a difficult time so much more bearable for our entire family. We are truly grateful for his presence and professionalism.
A big thanks also goes to the night-shift Nurse Supervisor, Chris, who was equally outstanding and always on top of things.
The nursing team deserves major recognition as well. Sylvia is top tier, and Andrea, Brigitte, Fidaa, Bosky, Jennifer, Dorian, Ritchie, Rincy, and Agaa were all excellent and deeply caring throughout.
Respiratory Tech Joby stood out for his professionalism and kindness, along with team members like Vikram, Mercy, Billy, Benzie, and Anna. Unfortunately, I have to give 4 stars instead of 5 due to one very poor experience with a tech named Sheena, which did affect our overall impression of the respiratory department.
I also want to commend the wonderful security team at the main entrance — Fedle, Bob, and Jerry were always warm and helpful. Special shoutout to Jasimine for her positive attitude.
There are many more staff members whose names I can’t recall, but they all contributed to a truly positive experience. If you’re considering this facility for a loved one, I wholeheartedly recommend it. You can bring your family member here with peace of mind knowing they’ll be well cared for.
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Frequently Asked Questions
What Insurance Products Does HealthLink Offer?
Employers can get a few different insurance options for their self funded plans. The primary service HealthLink offers is a medical network that covers a small regional area. This will be more affordable than a national network for employers located in this area.
Many of the medical networks have multiple tiers available. This allows an employer to reward employees who choose lower cost providers while still offering freedom and a good choice of providers.
HealthLink also has a variety of medical management services. This includes precertification services and notification of emergency hospital admission. They also have case management to support those with chronic or severe medical conditions to help improve health outcomes.
Finally they also help connect employers to behavioral health services such as outpatient treatment and day treatment programs along with residential treatment centers.
One of the things that can save employers and their employees a lot of money is getting care at home instead of incurring the time and cost of visiting a hospital or clinic. HealthLink can provide health and wellness solutions such as a 24/7 nurse line and virtual medical care to serve as a low cost first line of treatment for members.
What Perks Come With HealthLink Plans?
Within HealthLink’s provider networks to self funded employers there are additional benefits to help members make healthy lifestyle choices. This benefits everyone since healthier employees are more productive and take fewer sick days. It’s important to discuss these benefits with your employer since not all plans have them.
Inside the member toolbox is a program called The Last Cigarette which gives members the tools and support they need to quit smoking. This includes tips to help you get started and tools you need once you’ve quit.
HealthLink provides members with resources to find an emergency room alternative to reduce costs but still receive quality care. That helps you save money while still ensuring you get the emergency care you need.
HealthLink also provides an Employee Assistance Program that employers can include in their insurance offering. EAP services include legal and financial information and mental health resources as well as tips on learning how to improve work/life balance. Finally the Crown Vision benefit offers discounts on eye exams as well as frames and contact lenses for your whole family.
What Inpatient Addiction Treatment Does HealthLink Cover?
While self funded insurance plans are not required to cover addiction treatment many do offer some coverage. Coverage for inpatient addiction treatment is based on medically necessary care. Medical necessity means the insurance company deems the treatment or service to be essential to the diagnosis, prevention or treatment of a condition.
To prove medical necessity your doctor might provide a treatment plan or recommendations from therapists. They might also give you an assessment from the American Society of Addiction Medicine (ASAM). This is a multidimensional tool that helps clinicians determine the level of care required for treatment. It’s a structured approach to ensure you get individualized and appropriate care.
Inpatient addiction treatment typically begins with medical detoxification. This is a process in which you are supported through withdrawal which may include the use of FDA approved drugs to reduce withdrawal symptoms and prevent adverse complications.
Once your body has detoxified from the addictive substance, you may move into inpatient or residential care using evidence based therapies that address addiction triggers and teach coping strategies along with life skills that help you establish long term recovery and avoid relapse.
What Outpatient Rehab Does HealthLink Cover?
Treatment centers typically use a comprehensive assessment to determine the level of care required in your initial treatment. Be sure to verify your insurance coverage details before entering treatment so you are not surprised by the cost. Self funded plans can vary widely in terms of coverage and limitations as well as requirements including prior authorization.
Outpatient treatment programs may be offered on three levels. A Partial Hospitalization Program (PHP) is the most intensive treatment available as an outpatient. Many programs offer treatment for several hours each day over at least five days each week. The program is beneficial for you when you have a stable and supportive home environment so you can receive therapy during the day and return home in the evening.
An Intensive Outpatient Program (IOP) provides many of the evidence based therapy treatments available in a PHP but over fewer hours each week and with greater flexibility. Some treatment centers offer programs in the morning hours and evening hours to accommodate your work and school schedule.
Finally a traditional outpatient program offers therapy one to two days per week and may include individual and group therapy options. After completing an inpatient or outpatient program you may be eligible for an aftercare program during which you may have access to vocational training and additional group and individual therapy along with community support groups and educational help.
Does HealthLink Cover Methadone & Suboxone (MAT)?
If Medication Assisted Treatment (MAT) is covered by your insurance plan it can be a helpful treatment. MAT can be used during medical detox to reduce withdrawal symptoms during your initial treatment.
MAT can also be used in ongoing treatment for opioid and alcohol use disorders. The FDA approved medications help reduce cravings and the risk of overdose. Methadone and Suboxone are just two of the medications that may be chosen for treatment depending on the substance and the severity of your addiction.
Does HealthLink Cover Other Mental Healthcare?
Self funded plans are not required by federal law to include coverage for mental health disorders. However many of them do as it helps protect the employee and the business. It’s important to check your insurance coverage before beginning care so you do not receive a surprise bill.
Mental health care options are varied and depend on your immediate and long term needs. For example your insurance provider may cover the cost of crisis support that provides immediate assistance when you’re experiencing severe emotional distress or suicidal thoughts or other mental health emergencies. Your coverage may also include evidence based therapies to address your mental health needs.
Co occurring mental health disorders are commonly diagnosed in people with a substance use disorder or addiction. This is called a dual diagnosis and requires integrated care that’s offered simultaneously for addiction and mental health. Specialized dual diagnosis treatment supports long term and sustainable recovery.
Does Addiction Treatment Need to Be In Network?
The determination if you can receive treatment in network or out of network is not made by HealthLink but rather by your employer’s self funded plan. Some programs allow you to receive care out of network. Your employer may offer a full three tiered plan which may include a health maintenance organization (HMO) and preferred provider organization (PPO) along with out of network services.
When out of network services are available, they are usually at a higher cost to you. These costs include a higher deductible and co payment or coinsurance. When you stay in network you can maximize your insurance coverage and receive more therapy for less out of pocket cost. It’s important to review your plan carefully so you can make an informed decision about using an out of network provider.
What to Do if HealthLink Won’t Cover the Cost of Rehab
There may be instances when your insurance provider covers addiction treatment but it is limited. If you have a lack of coverage it’s still important to get the care you need to break the cycle of addiction and improve your mental health. There are several ways of accomplishing this.
Many treatment centers will work with you to help cover at least some of the cost by guiding you in finding financial assistance within the community. For example some community or nonprofit organizations offer grants and scholarships for addiction treatment. You might consider a personal loan so you can pay the cost over time or crowdfunding to get help from friends and family as well as a wider online network.
Some treatment centers also have sliding scale fees and payment plans when you qualify. Treatment centers that accept Substance Use And Mental Health Block Grants from the Substance Abuse and Mental Health Services Administration may also offer grants and scholarships.
You might also consider low cost rehab facilities such as the Salvation Army which allows you to work for them instead of paying for services. State and county run programs are also typically inexpensive for local residents.
How to Verify Coverage With HealthLink
Before beginning treatment it’s important to verify your coverage with your insurance plan and HealthLink. Start with the benefits manager within your organization. They may give you the customer service or member services number for HealthLink.
Member services for HealthLink or your insurance provider can give you benefit advice and help determine what is and is not covered.
It’s important to speak with your insurance company and HealthLink to get the best information since self funded plans are typically one of a kind. The member services department will have the most accurate information about your insurance plan.
Calls to any general helpline will be answered or returned by a paid advertiser.
By calling the helpline you agree to the terms of use. We do not receive any commission or fee that is dependent upon which treatment provider a caller chooses. There is no obligation to enter treatment.
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