HealthLink Insurance Coverage for Alcohol & Drug Rehab
Discover how HealthLink’s plans cover addiction treatment, including inpatient and outpatient options, telemedicine, and more.
HealthLink Insurance Coverage for Alcohol & Drug Rehab
Discover how HealthLink’s plans cover addiction treatment, including inpatient and outpatient options, telemedicine, and more.
HealthLink was founded in 1984 and serves employers in Missouri and Illinois and surrounding states. They offer regional medical provider networks to self funded employer plans.
They also provide a medical management program that helps employers provide appropriate high quality care while keeping costs lower. These services include utilization management and case management along with comprehensive behavioral health services.
Finally employers can also take advantage of a telemedicine program and 24 hour nurse line to help their employees get the care they need more affordably without needing to leave home.
If you’re trying to understand what facilities are covered or which programs work best with your plan, you can learn more about rehab options to browse matching centers.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
I can’t say enough good things about my experience in Suncloud outpatient programming. The group therapy environment along with the individual care you receive is truly amazing. You are given the tools to work on yourself in an environment that is supportive, free of judgement, and with staff and peers who want the best for you. I made friends and worked with staff here that I will remember for a lifetime. It works if you work it
Stephen Linder
3 months ago
I am consistently blown away by the care that SunCloud provides for individuals specifically with co-occurring disorders. They have a new adolescent residential program in Matteson, IL where care is literally non-existent. Colleen Kestel is their VP of Operations and is very selective on who she works with. I’ve trusted Colleen as a dietitian for many years, as well as Dr. Kim Dennis. I highly recommend SunCloud, especially for those with co-occurring disorders, who need a higher level of care!
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
Amber and Henry are amazing, all the RCA staff and alumni help save lives, love the support and the Wednesday night meeting! Thank you all :)
Carly Ann
6 months ago
Great group of people! Henry and amber thank you!
jaime hartwig
6 months ago
While being at RCA I met people who genuinely cared about me getting well. I was a little skeptical at first that what I was experiencing was real, but throughout my stay I found that these people genuinely cared. With their help I learned that the only way that I was going to stay well is by connecting with others who are serious about recovery and by participating in my own recovery. I am sober today because RCA was there for me then and is there for me now via Alumni meetings and events. I want to thank all the staff for their professionalism, genuine care and for just being there when I needed help.
Embark is genuinely the best place to get treatment. I looked so different leaving the program than when I came in. The staff are so kind, considerate, they provide such helpful skills to help with mental health and urges. Ja’Monica, Susan, Myron, Loren, Jimmy, Terri, David, Maddie, Mona, Vessena, De’Ja, Sade, and Dr. Hooper yall are genuinely so precious to me and yall will always have a place in my heart. Ja’Monica was my personal therapist and I learned so much from her and her EMDR amongst all her other methods of therapy. I have nothing but good things to say about them. They’re also really good with security on a real note, they always make sure we as the clients are protected in every way shape or form. Susan will push you past your limits in the best way possible. If you get mad at what she says that’s in your best interest, you’ll know it’s what you need to work on 😂 THANK YOU EMBARK 💖💖💖
Cheyenne
2 months ago
Life changing.
CEO Of Sex
2 months ago
This place is amazing! Everyone here is extremely supportive and kind, the atmosphere made me feel extremely welcome, and the therapists are very good at what they do! Thank you so much for your emotional support, Embark!!
Adult ProgramYoung Adult ProgramLGBTQ ProgramMilitary ProgramTeen ProgramSeniors Program
Private InsuranceSelf-Pay OptionsMedicareMedicaidMilitary InsuranceFinancial Aid
This facility is just amazing! Truly felt like everyone cared about me, and I can honestly say I trusted everyone in there. Trust is very hard for me, but the adult program and the staff allowed me to be myself with no judgement. I'm trying so hard to follow the rules and not name any staff but will give a broad review. Right when you walk in the staff is friendly, always smiling which in turn made me smile. The supervisor is amazing; the head of the counselors who leads the group therapy is one of the best people I ever met. The staff that lead the groups cared about me, and it was genuine, and they are so smart and fun. From the psychiatrist to my therapist everyone was on the same page. I just want to say thank you to everyone there from the bottom of my heart!
Really caring staff that create a safe and welcoming atmosphere for patients. They provide lots of quality education/resources for behavioral health, along with making sure patients feel heard. A great choice for modern mental health services.
Wonderful place to go for therapy! There is a feeling of family and unity that really helps the healing process. Highly recommend it!
Kim McNatt
3 weeks ago
This is an incredible place, all of the facilities, all of the staff. I hate how I learned of them, but I love how they serve.
Marcus Johnson
3 weeks ago
From the welcome we received in the parking garage, and the kindness in the cafeteria and the customer service at the registration desks and the doctors being the same ..respectful! Wow! Please train other facilities how to treat people and let them know it doesn’t cost extra to do so. Thanks #ShepherCenter & Dr. Shaw and Dr. Alaina H. I’m so grateful! #jewellCmOOre
After a terrible night at advocate Lutheran ER I came here and I was a little nervous but the man working reception was really nice. Then dr cohen was also nice, caring and helpful. The two nurses Morgan and Andre were awesome. I left feeling better physically and mentally after my visit. Thank you so much. 100% would recommend
brenda perez
1 month ago
Thank You for helping me with my anxiety. And getting a little more hydrated.
Private insuranceSelf-Pay OptionsMedicaidMedicareFinancial Aid
Muy bueno para terapia
Reyna Garcia
2 years ago
Gracias no tengo palabras,la terapeuta que tiene mi hija muy linda muy educada,gracias Conaway Melissa desde que entras a ese lugar son educados
Victoria Morales
3 years ago
You guys have been a very important part of my recovery and I must say my experience from the psychiatrist to the therapist and the group facilitator are all wonderful at what they do and I want to move to another state but I don't think I will find the level of care and professionalism I've received at midtown.
For the past two years I've witnessed how SunCloud Health provides truly exceptional care. From the moment you walk in, it’s clear that the staff genuinely care about each individual and take the time to understand the whole person—not just a diagnosis. The treatment team is compassionate, knowledgeable, and highly collaborative.
I am incredibly grateful for the work being done at SunCloud Health and would highly recommend it to anyone seeking comprehensive, high-quality mental health and eating disorder treatment.
Jeanne Garrod
4 months ago
I was in Suncloud’s Residential, PHP, and IOP program for 5 months and it changed the course of my life. When I went in I was suffering from anxiety, depression, severe substance abuse, grief, and trauma. Today I am 5 months sober from alcohol, weed, marijuana, and nicotine, I’m enrolled in school, go to the gym, and am working towards my career. It was the hardest thing I’ve ever done in my life but I’m thankful I put in the work and showed up everyday. The staff here are some of the most compassionate, hardworking, and dedicated people and I’m so thankful to them for helping me navigate the good, the bad, and the CONFUSING parts of recovery. I’m proud of the work we were able to accomplish here and will forever cherish the lessons learned and relationships made here.
Brenda Halter
9 months ago
I’ve had the opportunity to collaborate with SunCloud Health on several shared cases, and I can say they provide exceptional, comprehensive care. Their multidisciplinary approach offers clients a truly integrated treatment experience.
SunCloud goes beyond symptom management to address the root causes of mental health and substance use issues. I’ve consistently seen patients benefit from their thoughtful, trauma-informed care and supportive environment.
Communication with their team has always been professional, timely, and collaborative. They take continuity of care seriously, which makes a huge difference in long-term outcomes.
I highly recommend SunCloud Health to anyone seeking a higher level of care.
At Quincy Recovery I found myself quietly observing everything during the first few days. I paid attention to how the staff moved through the halls, how they talked to people, and how the routines created a steady rhythm for everyone there. The environment felt structured but s till warm, which made it easier to open up at my own pace. Group sessions gave me a chance to watch how others worked through their challenges, and their honesty pushed me to reflect on my own patterns. Individual therapy felt like analyzing myself from a new angle, noticing things I had never questioned before. By the end of my stay, I realized I wasn’t just watching the process I was growing through it
Katalina Roach
6 months ago
They keep it real here. No sugarcoating. Just straight-up support, real help, and people who actually get it. I came in broken and left with a plan. Detox was rough, not gonna lie, but the team had my back every step 💪
The group sessions were solid, food was decent, and the vibe wasn’t all clinical like some other spots. If you're serious about getting clean and staying that way, Quincy’s worth checking out
Fallon Evans
11 months ago
Quincy Recovery gave me more than just a place to detox — they gave me a real shot at starting over. Everything felt calm and steady from day one. The staff was compassionate, but they also knew how to keep things structured so I didn’t fall off track.They weren’t just treating symptoms — they helped me figure out the why behind it all. I felt safe, supported, and actually hopeful for the first time in a long while. Quincy was the turning point I didn’t know I needed.
Have been going tbere for 1 year now. Have blisters that pop and drain on right leg due to. The staff is AWESOME, always greet me with a smile, listen to you when asking
"how& and how are you doing. Areinfc The Doc's also caring. Explainations are always simple to understand.
Thank you for caring and making each visit a reassuring visit!!!
Beatrice ross
beatrice ross
3 weeks ago
Very welcoming environment, from security to registration to radiology. Cliff handled my CT efficiently and professionally with a nice touch of humor. I was in and out quickly.
Jodie Rizzo
1 month ago
I really want to appreciate the lady at the registration desk who helped me at the last minute so I could submit my daughter’s urine sample after so much struggle. She was truly kind. I’m only sorry I didn’t get her name to acknowledge her properly.
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Frequently Asked Questions
Does HealthLink Cover Addiction Treatment?
HealthLink does have behavioral health services available to their clients but not all plans will choose to use them. Self funded employer health insurance plans are not required to cover mental healthcare or substance use treatment but many will.
To find out what your specific plan includes reach out to your benefits coordinator. They can help you contact in network providers and give you information about coverage for behavioral health services.
All insurance plans focus on covering medically necessary care and directing members toward evidence based programs. To ensure you get the right care be sure to work with your doctor to get a treatment plan that meets your needs. This will guide you toward the right rehab programs while also proving what services are medically necessary for you.
What Insurance Products Does HealthLink Offer?
Employers can get a few different insurance options for their self funded plans. The primary service HealthLink offers is a medical network that covers a small regional area. This will be more affordable than a national network for employers located in this area.
Many of the medical networks have multiple tiers available. This allows an employer to reward employees who choose lower cost providers while still offering freedom and a good choice of providers.
HealthLink also has a variety of medical management services. This includes precertification services and notification of emergency hospital admission. They also have case management to support those with chronic or severe medical conditions to help improve health outcomes.
Finally they also help connect employers to behavioral health services such as outpatient treatment and day treatment programs along with residential treatment centers.
One of the things that can save employers and their employees a lot of money is getting care at home instead of incurring the time and cost of visiting a hospital or clinic. HealthLink can provide health and wellness solutions such as a 24/7 nurse line and virtual medical care to serve as a low cost first line of treatment for members.
What Perks Come With HealthLink Plans?
Within HealthLink’s provider networks to self funded employers there are additional benefits to help members make healthy lifestyle choices. This benefits everyone since healthier employees are more productive and take fewer sick days. It’s important to discuss these benefits with your employer since not all plans have them.
Inside the member toolbox is a program called The Last Cigarette which gives members the tools and support they need to quit smoking. This includes tips to help you get started and tools you need once you’ve quit.
HealthLink provides members with resources to find an emergency room alternative to reduce costs but still receive quality care. That helps you save money while still ensuring you get the emergency care you need.
HealthLink also provides an Employee Assistance Program that employers can include in their insurance offering. EAP services include legal and financial information and mental health resources as well as tips on learning how to improve work/life balance. Finally the Crown Vision benefit offers discounts on eye exams as well as frames and contact lenses for your whole family.
What Inpatient Addiction Treatment Does HealthLink Cover?
While self funded insurance plans are not required to cover addiction treatment many do offer some coverage. Coverage for inpatient addiction treatment is based on medically necessary care. Medical necessity means the insurance company deems the treatment or service to be essential to the diagnosis, prevention or treatment of a condition.
To prove medical necessity your doctor might provide a treatment plan or recommendations from therapists. They might also give you an assessment from the American Society of Addiction Medicine (ASAM). This is a multidimensional tool that helps clinicians determine the level of care required for treatment. It’s a structured approach to ensure you get individualized and appropriate care.
Inpatient addiction treatment typically begins with medical detoxification. This is a process in which you are supported through withdrawal which may include the use of FDA approved drugs to reduce withdrawal symptoms and prevent adverse complications.
Once your body has detoxified from the addictive substance, you may move into inpatient or residential care using evidence based therapies that address addiction triggers and teach coping strategies along with life skills that help you establish long term recovery and avoid relapse.
What Outpatient Rehab Does HealthLink Cover?
Treatment centers typically use a comprehensive assessment to determine the level of care required in your initial treatment. Be sure to verify your insurance coverage details before entering treatment so you are not surprised by the cost. Self funded plans can vary widely in terms of coverage and limitations as well as requirements including prior authorization.
Outpatient treatment programs may be offered on three levels. A Partial Hospitalization Program (PHP) is the most intensive treatment available as an outpatient. Many programs offer treatment for several hours each day over at least five days each week. The program is beneficial for you when you have a stable and supportive home environment so you can receive therapy during the day and return home in the evening.
An Intensive Outpatient Program (IOP) provides many of the evidence based therapy treatments available in a PHP but over fewer hours each week and with greater flexibility. Some treatment centers offer programs in the morning hours and evening hours to accommodate your work and school schedule.
Finally a traditional outpatient program offers therapy one to two days per week and may include individual and group therapy options. After completing an inpatient or outpatient program you may be eligible for an aftercare program during which you may have access to vocational training and additional group and individual therapy along with community support groups and educational help.
Does HealthLink Cover Methadone & Suboxone (MAT)?
If Medication Assisted Treatment (MAT) is covered by your insurance plan it can be a helpful treatment. MAT can be used during medical detox to reduce withdrawal symptoms during your initial treatment.
MAT can also be used in ongoing treatment for opioid and alcohol use disorders. The FDA approved medications help reduce cravings and the risk of overdose. Methadone and Suboxone are just two of the medications that may be chosen for treatment depending on the substance and the severity of your addiction.
Does HealthLink Cover Other Mental Healthcare?
Self funded plans are not required by federal law to include coverage for mental health disorders. However many of them do as it helps protect the employee and the business. It’s important to check your insurance coverage before beginning care so you do not receive a surprise bill.
Mental health care options are varied and depend on your immediate and long term needs. For example your insurance provider may cover the cost of crisis support that provides immediate assistance when you’re experiencing severe emotional distress or suicidal thoughts or other mental health emergencies. Your coverage may also include evidence based therapies to address your mental health needs.
Co occurring mental health disorders are commonly diagnosed in people with a substance use disorder or addiction. This is called a dual diagnosis and requires integrated care that’s offered simultaneously for addiction and mental health. Specialized dual diagnosis treatment supports long term and sustainable recovery.
Does Addiction Treatment Need to Be In Network?
The determination if you can receive treatment in network or out of network is not made by HealthLink but rather by your employer’s self funded plan. Some programs allow you to receive care out of network. Your employer may offer a full three tiered plan which may include a health maintenance organization (HMO) and preferred provider organization (PPO) along with out of network services.
When out of network services are available, they are usually at a higher cost to you. These costs include a higher deductible and co payment or coinsurance. When you stay in network you can maximize your insurance coverage and receive more therapy for less out of pocket cost. It’s important to review your plan carefully so you can make an informed decision about using an out of network provider.
What to Do if HealthLink Won’t Cover the Cost of Rehab
There may be instances when your insurance provider covers addiction treatment but it is limited. If you have a lack of coverage it’s still important to get the care you need to break the cycle of addiction and improve your mental health. There are several ways of accomplishing this.
Many treatment centers will work with you to help cover at least some of the cost by guiding you in finding financial assistance within the community. For example some community or nonprofit organizations offer grants and scholarships for addiction treatment. You might consider a personal loan so you can pay the cost over time or crowdfunding to get help from friends and family as well as a wider online network.
Some treatment centers also have sliding scale fees and payment plans when you qualify. Treatment centers that accept Substance Use And Mental Health Block Grants from the Substance Abuse and Mental Health Services Administration may also offer grants and scholarships.
You might also consider low cost rehab facilities such as the Salvation Army which allows you to work for them instead of paying for services. State and county run programs are also typically inexpensive for local residents.
How to Verify Coverage With HealthLink
Before beginning treatment it’s important to verify your coverage with your insurance plan and HealthLink. Start with the benefits manager within your organization. They may give you the customer service or member services number for HealthLink.
Member services for HealthLink or your insurance provider can give you benefit advice and help determine what is and is not covered.
It’s important to speak with your insurance company and HealthLink to get the best information since self funded plans are typically one of a kind. The member services department will have the most accurate information about your insurance plan.
Calls to any general helpline will be answered or returned by a paid advertiser.
By calling the helpline you agree to the terms of use. We do not receive any commission or fee that is dependent upon which treatment provider a caller chooses. There is no obligation to enter treatment.
If you wish to connect with non-sponsor centers, you can browse top-rated listings, visit our homepage and browse by state, or visit SAMHSA.
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