MagnaCare was founded in 1990 to help labor unions reduce healthcare costs by providing access to a low cost network of diagnostic professionals. They quickly started offering physician networks and hospital access as well. In 2014 the company was acquired by Brighton Health Group and continues to operate as a separate subsidiary.
Today MagnaCare is a third party administrator (TPA) licensed in all 50 states. They help employers and brokers along with self insured plans and other organizations with custom health insurance plans. MagnaCare offers medical networks and health plan management along with add on benefits that plans can offer to members. Clients can also access case management and chronic care services along with wellness programs for their members.
The company focuses on giving patients the best possible care based on their medical needs while supporting healthcare payors with administration and technology solutions to help them manage costs.
While narrowing down treatment choices or understanding plan requirements, you can learn more about rehab options to scan facilities suited to your insurance.
By Michelle Tavares
Michelle Tavares is a registered nurse with over 15 years of experience in mental health nursing. She has worked in inpatient and outpatient settings as well as in bedside and administrative roles. She is a fighter of stigma and an advocate for getting people the mental health services they need.
Medically Reviewed by Anna Spooner
Anna has 10 years of experience in insurance and has been a content and copywriter since 2011. She strives to make all of her writing approachable and easy to understand while drinking copious amounts of tea. Anna writes about accessing addiction treatment, insurance, and finance.
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Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
Edit Aug 2026: I still like this place & think it's better than most other clinics in the Richmond area. There have been some screwups over the years but mostly I've had good experiences. Things definitely also depend on your own attitude & your counselor, so switch counselors if you're not a match with yours.
Original: This place has improved drastically since the new director has taken over approx 1 year ago. Its the only clinic that has ever shown me they actually care about their patients. Awful lady who gives you your meds at the window (Tunisia?) is gone, also so is awful front desk lady (Cheryl). I made a complaint about them 2 weeks after new director took over and didnt receive retribution or bad treatment they actually told me I was 100% right, I could not be any more right, what can they do to correct this? I couldnt believe it, as someone in recovery, I had never been treated this way (treated well!). There are many wonderful people now working at this place! Much better clinic than ANY of the others in the area
Tiger Eyes
1 month ago
I've been going here for 6months and before that I was at the VA. There's a few differences between them both but most of all I can tell the Care. I have had 2 Counselors which is understandable considering the work load they have. Since the begining I have been happy and impressed how easy they made my transferring. I started just where I left off at the VA.The only thing I don't agree with or understand is when getting an increase u have to pick up for 3days before getting ur tak homes. I can understand this policy when u a starting out. But it doesn't make much sense after that. I can also say when there was a problem with my pick up (ther Mistake) my councler fixed and had all my bottles in 30mins. All I can say is If u work the program it works. Thank you
Kevin Armstrong
1 year ago
I love my counselor here at Pinnacle treatment center FCCR Radford. I feely counselor Lauren is amazing she's does everything she can possibly do for. Shes supplies me with wonderful advice, wonderful resources and everything else a counselor should do. My panic attacks got to such a bad point that she gave me her cell phone number in case I need to message or call when I need her. FCCR RADFORD SAVED MY LIFE!!!
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
Id love to give these guys a 5 but recently I was dropped due to insurance. ( I have medicaid. Which makes me less fortunate then others who pay for there insurance) so after about a year and a half. Outside of that the groups are excellent the facilitators truely care, and the people who are the ones that really make the groups they are great. I thibk due to the telahealth aspect people are more willing to dig into there traumas and passed. I can only hope they 1 day accept medicaid again not only for me but all the other addicts and alcoholics who cant afford insurance to 1 day be able to receive treatment in the same manor I did.
Travis
9 months ago
Choice point was such an amazing place to focus on my recovery they helped me so much to focus on my recovery helped me stay clean and also helped me become a better person I will definitely miss this place ❤️thank u to my counselor melisssa Darrien and my peers in group and all the counselors and staff at choice point for helping me be me again ❤️best rehab I ever been too ❤️thank u so much
Yahaira Medina
11 months ago
Helpful and great experience overall couldn't have asked for a better program. They gave me all the tools needed to continue my life in the right path. Forever grateful.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
I been at this program 2017 now im back but what i like was they welcome me with open arms they loving me until I can love myself and it's unconditional
Cathy Lee
1 day ago
I really enjoyed talking to the counselor
Lester Jefferies
2 weeks ago
Service is fare. Good workers to speak with. Grest tool to help get your life somewhat on track. One of the few good places to start.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
I started treatment here this week barely. Truly feels like a gamechanger in my life. Wish me luck
Luis
2 months ago
I’ve been a patient at Aegis Treatment Centers for a while now, and I really want to give a heartfelt thank you to the nurses there. Whenever I’m sick or not feeling well, they always step in right away and make sure I’m taken care of. It never feels like I’m just another patient to them. They genuinely check on me, help me through it, and make sure I’m as comfortable as possible.
All of the nurses work together in such a kind and supportive way, and because of that, I always feel really welcomed when I walk in. Even on rough days, I know I’m going to be met with patience, understanding, and care instead of stress or judgment.
It’s honestly a comforting place to go when I need help, and I’m really grateful for how consistently compassionate and attentive the nurses are.
God bless 🙏🏻
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
Relevance Recovery is an incredible organization. Their team is professional, responsive, compassionate, and truly committed to supporting the people and families they serve. They are great and I highly recommend!
Karl Szymanski
3 weeks ago
Relevance Behavioral Health is a great organization with a caring and professional team. They truly prioritize their clients and provide a supportive environment throughout the recovery process. I highly recommend Relevance to anyone looking for quality behavioral health services.
Ryan Webster
3 weeks ago
Amazing program! Rob helped me navigate through an extremely challenging time in my life
It was a good place good place great program I just think the house needs more work the ac don’t work I feel I can be fix other than that good program
Julio Chavez
3 weeks ago
Great program. Group facilitators are on point and know how to help clients stay sober. Amenities are great and I would encourage all who are struggling to enter this program to change your life.
Ben Yurchak
3 weeks ago
Everyone deserves an opportunity to focus on their health & recovery. The staff was amazing from start to finish...I am forever grateful!
Thank you RESTORE,
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
I've been coming here for a long time and I have yet to meet a dispenser or a receptionist such as Amy and Yesica. They work at a high level and treat each patient at an even higher level! Thank you ladies for making my experiences better every day!
CP Brady
2 weeks ago
I absolutely love the service I receive from my favorite ladies Laura love, yessica! Amy! And last but definitely not least my counselor katt that has always been there for me they work as a team to ensure that you have a great experience there. Much love ladies oh and Whitney one Saturdays u know I didn't forget you. Love you all - Jacob Foster
Jack Foster
2 weeks ago
I’ve been Almost a month I see the difference of professionalism with the office and the one dispense the dose, Amy, Jessica, and Kat I’m happy to say I’m very pleased. Thank you again for the service. God bless.
My nurse taline is so wonderful, she does a great job dispensing the medication and very trustworthy. I never have to wonder if she’ll mess up my dose and she’s very patient and encouraging.
Daja Williams
1 week ago
Taline is my favorite, she's the best dispensing nurse I've ever had
Manny Gutierrez
2 weeks ago
I transferred to Aegis treatment center in Pomona starting around beginning of December after starting on methadone in Italy when I lived there for a while but between leaving Italy and starting at aegis there was a couple days break from treatment till I went to aegis, and now after almost a year at September I’m transferring to another state since I move around and the treatment aegis provided has been very helpful and I been clean off all substances since the first day I transferred to aegis and I think two days prior to the first day I went to aegis was the first first day I was clean and aegis clinic helped me maintain sobriety ever since which means I been clean since beginning of December and still clean and sober. Brittany and Martha and one other person in front desk that I don’t remember the name of was very helpful since first day. Taline the nurse who dispenses the medication was very nice and helpful same with Bianca (Im sure that’s her name but a part of me feels like her name might be different and I accidentally mixed the name up so I’m leaving this note up just in case I got the name wrong but she’s on the computer in the first door left when you enter in the hallways) was also very nice and attentive and helpful and I think is the manager of the entire place and she helps me transfer to my new place by coordinating everything. The doctor with glasses is very chill and very fun to have conversations with and helped me find my correct dose of medication. And Angela who isn’t my counselor but has lots of candy would give me lots of candy especially airheads she is the candy lady. My first counselor was Gloria who was very kind and listened very well in sessions and second counselor I forgot name of never showed up and I think got fired and was a weird woman and third counselor I forgot name of was a cool guy and listened very well.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
Updated review;
Thank you to everyone at this clinic;
The staff at the front desk, nurses, counselors and the physician assistant (Jimmy)- all of have been so supportive and professional. I am so grateful for this program, it’s saved my life. This treatment is highly misunderstood and undervalued. Methadone maintenance gave my children a mother, my parents; a daughter and my employer; a trusted employee.
I transferred over to Aegis from another “local” clinic- the difference between the two is (sadly) unbelievable. *If only every company was managed like Aegis…
I am forever grateful to have access to this amazing service.
Leah Diamond
4 weeks ago
Amazing place and people!!!
Monique Herber
11 months ago
Been clean a full year and couldn’t have done it without these awesome people
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
Adult ProgramYoung Adult ProgramLGBTQ ProgramMilitary Program
Private InsuranceSelf-Pay OptionsMilitary InsuranceFinancial Aid
Great place
Joshua Harris
1 month ago
I came here barely alive, hopelessly alcoholic after years of heavy daily drinking. Going on 15 months sober. I wouldnt be here if it wasn't for them. I thought I'd need a 30-day program after, but i felt so much better by day 5 that I resolved to not drink again, and still havent. They have the drug cocktail down to a science, I barely felt any serious withdrawls. The nurses are very attentive albeit DMV-ish at times, which is a good thing in that context. The staff is very kind and caring, experienced and understanding. No nurse ratchet here. You will be frustrated by some of their institutional policies, but they do a good job explaining why those policies are in place without being overbearing or condescending.
The reasons I gave it 4 stars, not 5. This is not an indictment but constructive criticism, and a warning about what to expect if these issues matter to you:
The food seems to be mostly cooked off site and reheated. It's stale institutional slop, with processed food snacks left out. Nothing on the menu is fresh or natural. I had some food sensitivites and they had trouble wrapping their heads around it. I ended up mostly eating fruit cups and bagels with cream cheese. You cannot order food in. This policy is in place because people will try to sneak things in and this facility does take on patients who are there against their wishes via parents, employment deal, or court order.
If you're running a detox, you may want to consider serving healthier food? Fresh fruit instead of canned? some high fiber grains? real meat, not frozen food? I brought this up. Hopefully they fixed it.
There wasn't much to do there. They had a room full of movie theater seats with a flatscreen, a broken guitar, some supermarket books, AA stuff, and a set of chairs outside. Mostly you sit around and talk, watch tv, or sleep. It's a small property but you can walk laps.
There's no counseling at the detox. Some AA volunteer groups shows up once in a while to talk. It may be helpful for some. There should be an on site counselor that does that job full time. Everyone else has their own specific job and sitting down and talking to people 1 on 1 didnt seem to be part of the description. They seem to be focused entirely on the medical detox aspect of the process. If you need rehab, you do that after, or find a rehab that does detox on site.
y K
7 months ago
Briarwood is an amazing place with compassionate staff all the way up the chain! Briarwood has played a huge role in my journey and I am so grateful! I would recommend them for detox to anyone who needs it!
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Frequently Asked Questions
Does MagnaCare Cover Rehab?
MagnaCare provides high quality medical networks to insurance plans and organizations. However the insurance plan is the one that determines what services are covered and how much coverage there is so it’s important to talk to your benefits specialist for full details.
Not all employer insurance plans are required to cover the 10 essential health benefits listed in the Affordable Care Act (ACA) but many will offer some coverage for important health concerns such as mental health and addiction treatment. It’s important to understand your plan before you start treatment to ensure you get the coverage you expect and don’t have any surprises.
All insurance plans focus on covering medically necessary care so it’s important to work with your doctor to create a treatment plan to help you break free of substance misuse. The treatment plan will help you know what programs to look for and will serve as proof of medical need for insurance.
What Products and Services Does MagnaCare Offer to Insurance Plans?
MagnaCare offers a variety of services ranging from medical networks to administration services to technology solutions.
One of the primary products is their PPO network. What makes their network unique is that it’s divided into tiers. While members can access any in network provider they can save money on out of pocket costs by using higher value provider options. This helps members make smart decisions about their medical care which saves both them and the insurance plan money.
They also offer ancillary benefitsthat help their clients offer additional benefits to their employees and members. Clients can offer MagnaCare vision and dental coverage as well as affordable pharmacy benefits. They also have an employee assistance program (EAP) that can support members with mental health and work life balance issues along with financial and legal concerns and addiction recovery.
MagnaCare also has medical management programs such as case management and utilization management. They can also help clients with chronic care management and wellness programs. They can also connect employers and organizations with telehealth options that allow better access to care at a lower cost.
What Inpatient Addiction Treatment Does MagnaCare Cover?
When you’re trying to find out what addiction coverage you have, keep in mind that the company that is using MagnaCare’s network has the final say in what’s included in their service offerings. Also, keep in mind that large employers and other self funded plans might not be required by law to cover addiction treatment. That said, many choose to do so despite it not being legally required.
If your company covers addiction treatment then they will want to make sure to match your needs to the right level of care. This will be a major factor in determining what your company will cover. Through MagnaCare they will likely ask to see the level of care assessment that you receive from a clinician before you get referred to treatment.
If you’re at risk of going into withdrawal when you decide to seek treatment then the right level of care for you may be inpatient detox. With medical inpatient detox, staff monitor and treat your withdrawal symptoms to prevent and treat the negative health consequences of coming off certain substances.
Residential rehab is the right level of care for people who are physically healthy enough to attend a full day of group therapy and who can benefit from living in a structured and controlled environment. It’s usually the right intensity of care for people who feel like they can’t stop their addiction despite wanting to and despite the danger it’s putting them in.
What Outpatient Rehab Does MagnaCare Cover?
Depending on your needs, there are different outpatient services that your company may choose to include in their care network. As with inpatient services it’s important to verify your insurance coverage before committing to a program or service to avoid surprises. Also consider checking if your insurance provider imposes any limits on the number of days or sessions you can access.
The most intensive outpatient service type is a partial hospitalization program (PHP). In many ways a PHP is similar to residential rehab but instead of staying overnight you go back to your own home in the evenings and on weekends. This is a good option for people with supportive home or sober living environments who need intensive treatment to help them stop using.
If you’re in early recovery but are still able to keep working you may do well at an intensive outpatient program (IOP). These programs are usually two to three days a week for a few hours each time. During the time you spend there you can expect to attend groups where you learn and practice relapse prevention skills. The sessions generally have morning and evening options so you can fit them around your work or school schedule.
Standard outpatient treatment involves seeing an addiction counselor on a recurring schedule and sometimes a psychiatric medication prescriber if it’s needed. This can be a good place to start when you need addiction treatment. If you need more intensive treatment, they can refer you to the right place.
Does MagnaCare Cover Methadone & Suboxone (MAT)?
MAT refers to medications that can treat substance use disorders. Methadone and Suboxone are the most well known medications in this class but there are a few others. If your insurance covers these treatments they can be very effective in getting you to recovery. If it doesn’t, you may be able to find affordable cash based options.
Both Suboxone and methadone are commonly used as maintenance treatments for opioid use disorder. These medications take the place of the opioids that you may be dependent on. You remain physically dependent on opioids with these medications but they don’t get you high and you can safely obtain them — thereby avoiding the dangers associated with drug use. Many primary care and psychiatric providers now prescribe Suboxone so if your insurance covers these services you may be able to get Suboxone that way. Methadone can only be obtained at specialty clinics but many offer affordable services.
Suboxone can also be used to help you detox from opioids completely. People who choose a full detox are more vulnerable to death by overdose if they relapse because they often use the same amount they did before but their body isn’t used to it anymore. Therefore this approach is usually best used in a secure setting and with a patient who is fully committed to abstinence. People who are in professions where they cannot test positive for methadone or Suboxone may sometimes choose this strategy.
Medical detox usually happens in a residential setting. If your insurance covers detox then it is likely to cover the medications they would be using such as Suboxone.
Does MagnaCare Cover Other Mental Healthcare?
Your company determines if your plan offers mental health coverage. Many do but not all. It’s important to verify your coverage — including maximum limits on treatment length — ahead of time to keep from getting surprised about costs. These are some of the treatments a plan that offers mental health coverage may provide.
Inpatient psychiatric hospitalization is sometimes necessary for people with acute mental illness. The average length of stay is between three days and a week.
Some emergency departments include a partitioned area called a crisis unit. There is a lot of variety in how these look and function, but generally, they function as a mental health emergency department within the general emergency department.
You can often get one on one mental health treatment with a therapist to address issues like depression and anxiety along with trauma and other issues.
PHPs and IOPs are options for both mental health and substance use treatment. They can often help people who are dealing with both problems at the same time, which is known as a co occurring disorder.
More and more mental health and addiction services are becoming better able to treat people with co occurring disorders. It’s very common to suffer from mental health disorders and addiction at the same time. Treating co occurring disorders together dramatically increases your chances of success.
Does Addiction Treatment Need to Be In Network?
You may be able to go out of network for care if your insurance provider uses MagnaCare’s network. However, it’s important to be aware of the extra costs you might incur if you do. These costs can be very high in some cases. Take careful note of the differences in your deductible and copay when you go out of network before deciding on this option.
What to Do if MagnaCare Won’t Cover the Cost of Rehab
If your insurance plan doesn’t cover addiction services you still have options. You may be able to get addiction treatment that’s part of another covered service or through an Employee Assistance Program (EAP). You may also be able to find affordable treatment options where nobody is turned away for lack of funds. Some services exist that are free of charge.
Many primary care clinics have integrated addiction treatment into their services. If your insurance covers primary care services at such a clinic you may be able to get outpatient addiction treatment covered under your primary care coverage. Your primary care clinic may also have case managers who are familiar with local resources that are low cost or free so this is often a good place to start.
Many states have programs that help make substance use treatment services accessible for people who don’t have insurance coverage. It may be worthwhile to look at your state’s addiction treatment plan. Some states offer resources at the county level so also consider doing research into what your county offers for substance use treatment.
Many addiction treatment centers have non profit foundations that fund treatment for people who can’t afford it. You can find out if an addiction treatment center you’re interested in takes people who can’t afford treatment by looking at their webpage. If it doesn’t keep looking. You may have to try several times before you find one, but they’re out there.
You may also want to consider organizations that offer a faith based approach to addiction recovery. Many times these organizations will help you for free. The Salvation Army has many free faith based addiction recovery centers throughout the country.
How to Verify Coverage With MagnaCare
If your plan is through your employer your first point of contact would usually be your benefits manager. This person is often someone in the human resources department. If you have received a customer service number for MagnaCare you can try calling that number as well. They may be able to help advise you about what treatments your plan covers.
Keep in mind that employer plans with MagnaCare are unique so a treatment center won’t be able to easily verify your coverage. It’s best to stick with your benefits manager or call Magnacare directly.
By calling the helpline you agree to the terms of use. We do not receive any commission or fee that is dependent upon which treatment provider a caller chooses. There is no obligation to enter treatment.
Calls to numbers on a specific treatment center listing will be routed to that treatment center. Calls to any general helpline could be forwarded to SAMHSA or a verified treatment provider.
If you wish to connect with non-sponsor centers, you can browse top-rated listings, visit our homepage and browse by state, or visit SAMHSA.