Luminare (Formerly NGS CoreSource) Insurance Coverage for Drug & Alcohol Rehab
Explore how Luminare, a third-party administrator, connects employers with addiction treatment options for self-funded health plans.
Luminare (Formerly NGS CoreSource) Insurance Coverage for Drug & Alcohol Rehab
Explore how Luminare, a third-party administrator, connects employers with addiction treatment options for self-funded health plans.
In 2022, NGS Coresource was acquired by Health Care Service Corporation (HCSC) and rebranded as Luminare.
Luminare is a third party administrator of health benefits that helps with self funded insurance plans. They work with employers, hospitals and medical systems, indigenous tribes, and other organizations. Your employer may use Luminare to access medical networks and provide specialized care and case management. Organizations can also get backend tools to help them track the use of services and costs.
As an employee or member of an organization you might see Luminare’s name when you look for in network providers or have questions about coverage. They can also help when you need help managing a complex health issue or request preauthorization for services.
Does Luminare Cover Addiction Treatment?
Luminare provides employers and organizations with connections to doctors and facilities that can provide care. However, they don’t decide what’s covered. Instead, they will help your employer or organization build a unique coverage plan and then help provide the services your organization decides on.
Self funded health insurance plans are not required to offer any specific benefits the way many other insurance plans are. However, if they do decide to offer mental health and substance treatment they have to provide them at the same coverage level as other care according to the 2008 Mental Health Parity Act.
It’s very important to check with your organization’s benefits specialist or to contact Luminare with your plan’s name to find out what is covered and at what level. That way you won’t have any surprises when you start treatment.
When you’re searching for reputable centers or checking whether your plan applies, you can learn more about rehab options to explore programs that fit your coverage.
This place is special. It saved my life and set me on the road for a long and fulfilling future.
Alex Brooks
3 weeks ago
Prosperity Haven (Now Wellbrook Recovery) saved the life of one of my loved ones and I (as well as my family) will forever be grateful for it!!! We were able to visit every week and the staff and other men staying at the house were always so kind and welcoming to us. The house and property are so nice and well taken care of. The counseling and therapy as well as the friendships that my family member was able to find through this program was so unique and special, I truly believe it saved his life and allowed him to live a life he's really never been able to live before. He is now an alumni and still continues to participate in AA meetings and alumni events. Every week he is excited to reconnect with the men he met at the house and at alumni events since then. His experience at Prosperity Haven has allowed him to fully understand his substance abuse behaviors and how to find the right tools to handle his urges and temptations. It has saved his marriage and relationships with friends and family. I would definitely recommend this facility to anyone who is seeking a place that focuses on both mental health and addiction in a supportive, welcoming environment!!
Kelly H
1 month ago
Great place to be.. Not like any other place I've been..The staff is amazing and they truly care about you... Wellbrook has helped me change my life..
I'm David Moore that went thru the program! It was rough for me at first but the whole experience was amazing. The staff was very caring,loving,understanding and respectful. You get one on one therapy as well as group settings.Thinking of groups I learned so much about myself and made some true friends. We helped each other grow and lift the ones that needed a helping guiding hand. Remember we are all broked in our own way.Reach out please to Transitions Recovery! You will find yourself and learn all about your own true self and feel love and you will really find out how amazing you really are. TO ALL OF TRANSITIONS RECOVERY STAFF I LOVE SND THANK YOU 😊 ❤️! Y YOU TOO JOSH AND AUSTIN THE MIKE'S MISS JANET SUMMER WILL STEPHAN too many to list i love ❤️ you guys
David Moore
2 months ago
Transitions Recovery Program in Miami didn’t just help me get sober it gave me a life beyond my wildest dreams. I walked in lost, broken, and unsure if real change was even possible. What I found was a deeply compassionate and structured environment that not only supported my recovery, but challenged me to grow in ways I never thought I could.
The staff is incredible many of them are in recovery themselves, so they get it. They met me where I was without judgment, but also didn’t let me stay stuck in old patterns. The clinical team, the group sessions, the one-on-one therapy, and even the everyday accountability they all played a part in reshaping how I saw myself and the world around me.
What really sets Transitions apart is that they don’t just focus on staying sober they teach you how to build a meaningful, fulfilling life in recovery. They helped me reconnect with who I really am, helped me process trauma, build healthier relationships, and most importantly, believe in myself again.
I’ll never be able to fully put into words how grateful I am for this place. Transitions helped me reclaim my life and then some. If you’re struggling, if you’re feeling hopeless, please know that change is possible. This program showed me that.
Chaston karr
5 months ago
Transitions literally saved my life. It’s like no other rehab I’ve ever been at before, I’ve been to over 20 different rehabs and this one will definitely be my last lol. The staff here treat you like family and really care about you here. The outings were always so much fun, the groups were great, and I love how it’s a reality based program. 10/10 if you are thinking about coming here do it. Shout out Abe, Will, Shiffra, Josh, and Austin 🐐🐐🐐
My experience at maple moon can not be described in a few sentences. This is a great place to grow as an individual and get all sorts of help ranging from. Mental help to drug addition.they really played a major role in putting my life back on the right track
Paul Stoe
1 month ago
Maple moon has been a God send! Can’t express my gratitude for the care and compassion they’ve given me. Came into this Austin with so much resistance and they made my stay feel like home. From the food to the staff everything was Top Tier. If they had more stars I would give them 10. If you out a loved one is looking for a recovery center with integrity and a high degree of care, you’ve found the right place.
Bernard Rackley
3 months ago
I had the privilege of coming here for detox and couldn't be more appreciative of the staff and accommodations here. I stayed for 2 weeks and was constantly catered to by all of the staff. Truly a 5 star experience while going through the worst time of my life. The people here truly treat you like their own family. I don't know how they manage to deal with several emotional people all day every day and still manage to give everybody specialized individual attention but they do. I came in there like a wrecking ball and they still took great care of me. Even the chefs cater to everybody's personal needs. I'll be 200 days sober in 2 days and probably wouldn't be alive if it wasn't for this place. A very delayed review, but anybody questioning if they should stay here or not should have no question about it and choose Maple Moon for their recovery.
I can’t even put into words how grateful I am for my time at The Lighthouse. From the moment I walked in, I felt safe, cared for, and understood. The staff goes above and beyond. They don’t just do their jobs, they pour their hearts into helping every person who walks through those doors. I truly miss them and consider them family.
The program is amazing and so thoughtfully put together. I was there during Halloween, and the team made sure we still had fun and felt special, as a mother missing Halloween with my children, I truly appreciated this. You can tell they really care about making every day meaningful. The food was delicious, and the kitchen staff put so much love into every meal.
I’m proud and thankful to call myself a Lighthouse alumni. This place completely changed my life, and I’ll forever be grateful for the people I met and the support I received.
Special shoutout to Theresa, Elizabeth, Kiana, Nichole, Austin, Amanda and Michelle, thank you for believing in me when I couldn’t believe in myself. 💛 Can’t wait for more alumni meetings and to stay in touch with everyone. Huge thanks to Heidi for keeping me connected!
If you’re thinking about getting help, this is the place to do it, it’s where healing truly begins.
With all my heart,
Charish B.
Charish Beall
1 month ago
The Lighthouse Treatment Center completely changed my life. The program itself is amazing, but what really makes it special are the people. Every single staff member I met was caring, patient, and truly dedicated to helping us heal. You can tell they love what they do and genuinely care about every client.
I want to give a huge shoutout to Elizabeth, Janey Grace, Nichole, Theresa, and Kiana — they’re absolute angels. Each of them made such a big difference in my recovery and helped me see hope again.
I’m beyond grateful for my time at The Lighthouse. This place honestly saved my life, and I’d recommend it to anyone who’s ready to make a change.
Analiese Ackermann (Ana)
1 month ago
Lighthouse is a first rate facility. The counselors ,support staff ,kitchen staff, maintenance and housekeeping are amazing. The food is great. They take you to the gym and to outside meetings which is nice. Special thanks to John Brown, Mike, Early, Tim, Austin, Noah, Steve, Ron, Johnny, Candice, Ronnie, Theresa, and Heidi.
Very pleasant experience! I would like to send hugs, love, blessings, and many thanks to all the staff, counselors, nurses, techs, and doctors for showing their support,, their love, care, and their kindness throughout my journey. Definitely a journey to remember, that I will always be so thankful for.
Victoria Horton
1 month ago
Allure & Recreate will always have a special place in my heart, without them I wouldn’t be the woman I am today. I came into Allure broken, lost and defeated. Today I get to show up a sober momma. Of three beautiful boys and a woman of god. I’m forever grateful for every staff member ❤️ THANK YOU LOVE YOU ALL
Ashley Williams
1 month ago
This place has changed my life. I came in literally at rock bottom and they built me back up one day at a time. From every single tech to the cleaning people truly care for your recovery. Michelle went out of her way for an impossible task for me and brought tears to my eyes for the 1st time in year. As for Joey compassionate, caring, understanding and above all a great human in general GOD took his time with him. Anthony cant say enough "LOVE" This is the place to get you life back together.
AlcoholismDrug AddictionDual DiagnosisMental Health and Substance AbuseOpioid Addiction
Adult ProgramYoung Adult Program
Private InsuranceSelf-Pay Options
New Life Recovery changed my life. I started my journey to recovery in their in patient treatment rehab, after I graduated I moved to their day treatment program and am currently enrolled in the intensive out patient program. Having the after rehab programs has been a huge help to me. Thank you New Life for giving me all the tools and support I need to live a life in recovery
Jennifer Dart
1 month ago
This is an amazing place. It absolutely changed my life. I came in broken and left feeling like I was able to get my life back. The entire staff is very knowledgeable and very considerate to the needs of each client. Their residential program provides you with a structured schedule that is suitable for learning and not overbearing so that you can really work on recovery. Their outpatient programs allow you to soldify your foundation in recovery while you adapt to a sober lifestyle. I would definitely recommend this place to anybody that needs help.
Mark Pearson
1 month ago
I am very grateful for New Life Recovery Centers for giving me all the support, care,love and treatment I very well needed. I am very well on my way to a very prosporous and sober future. I want to thank all the Counselors and staff for understanding my addiction and giving me the all the tools necessary to overcome it. I want to thank Jake who was my counselor there very much for his support. Thank you for everything. You are all my Hero's. God Bless you all.
I had a really positive experience working with Kim Westom for my drug and alcohol evaluation. She was kind, professional, and genuinely took the time to listen and understand my situation instead of just checking boxes.
Kim made what could've been a stressful process feel respectful and fair.
I truly appreciate her balanced approach and the supportive recommendation she provided. You can tell she cares about people. I'd absolutely recommend her to anyone needing an evaluation - she's compassionate, thorough, and treats you like a human being, not a case file.
Medina Al-Rahman
1 month ago
This place truly saved my life! The staff was amazing. I have grown and learned so much about my disease. Thank you Molina!
Tia Berg
1 month ago
Great staff. Fully supported me in my recovery and ongoing care. They offer amazing therapists and knowledgeable case managers. Lakeside truly helped me get my life back on track.
Update : I am now a year sober and could not have gotten here without the education, connections, and resources provided my Lakeside Milam.
I still have my nail polish on weeks later with gratitude. The incredible support is indescribable...
Penni Dill
1 week ago
Counselor nodded out on me 😆 I like to believe he was on methadone or Suboxone but he literally asked me how long he was out when he came to. All while talking about super personal information... I've been there three times... Not since the 90s old location .. thank you Lord above..
Another time the guy had the exact same line "don't you want to go to the ocean and throw your girlfriend in it type of shit 😂" same guy ten years apart it was beyond memorable. But this place plants seeds that lead to a life of substance free Bliss!! The acupuncture in the AM and evening AA/NA Meetings meant everything to me.
This is THE facility to go to if you are looking for a better life and want to get out from under your addiction. After my 28 day program I did not want to leave. I cannot say enough about the entire staff, their expertise, talent, and comforting means of therapy and support. It saved my life!
Dean Eubank
1 month ago
Amazing. This facility changed my life.
Rachel Nelson
2 months ago
Right place right time right people! If you utilize this program you odds of success are fantastic! 5 STARR!!
Lynn Pyle
3 months ago
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Frequently Asked Questions
What Insurance Products Does Luminare Provide?
Every self funded employer or organizational plan is different, and Lumiaire offers a variety of elements that employers can combine to create their own unique insurance coverage. Not every plan will have all the elements described below.
The most important part of Lumiaire’s help is the connection to a medical network. They can offer over 40 different provider networks including options from Aetna and Cigna along with Multiplan and First Health and more. Networks can be national or regional. As an employee or organization member you’ll want to understand the provider network so you can maximize your insurance coverage and keep your out of pocket costs low.
Luminare also provides healthcare management services such as a phone number for plan members to call and find out details about benefits and a department that approves coverage based on medical necessity criteria.
The company also has case management options to help members navigate difficult health situations and condition specific care for oncology, maternity, and gene therapy. As a health plan member you may get access to a 24/7 nurse line and telehealth care options.
Finally if the employer or organization needs flex spending accounts (FSA) or health savings accounts (HSA) or health reimbursement accounts (HRA) Luminare can administer them.
What Inpatient Addiction Treatment Does Luminare Cover?
Self funded plans are not required to cover addiction treatment — however many will. It is important to understand your benefits coverage before starting any type of treatment to ensure it is a covered benefit.
All insurance plans require that services are deemed medically necessary before they cover them. A treatment plan created by you and your primary care provider will help support the need for addiction treatment. These are often required for preauthorization.
A normal part of developing a treatment plan is the ASAM assessment. This takes into consideration factors such as biomedical and psychosocial needs as well as strengths and assets. It also looks at your support system and resources. By assessing how you are affected by their SUD providers are able to determine the appropriate level of care you need.
In some cases you might benefit from inpatient medical detox. Medical detox offers you FDA approved medications during the detoxification process. During this process you are closely monitored by medical professionals to assess your physical and emotional condition. The use of medications decreases withdrawal symptoms and lowers the risk of health related complications. On average, medical detox lasts from 7 to 10 days but this differs from person to person.
While not everyone requires inpatient medical detox those who have undergone this process generally go on to inpatient or residential rehab. For those who do not require medical detox inpatient rehab may be the first step toward recovery.
Inpatient rehab involves 24/7 supervision in a safe and controlled environment with medical and addiction professionals. During inpatient rehab you receive individual and group therapy and you may also participate in experiential and recreational therapy.
Peer support is an important component of inpatient rehab as well. The amount of time an individual remains in inpatient rehab differs from person to person. On average the stay is somewhere between 30 and 90 days. Studies report the best success with the 90 day programing.
It is always important to remember that each recovery journey is unique and that treatment plans differ greatly depending on the needs of individuals.
What Outpatient Rehab Does Luminare Cover?
Depending on your insurance plan outpatient rehab may be covered. It is extremely important to check with your insurance plan before starting any program to verify if a referral or preauthorization is required before you start treatment.
Outpatient care could include partial hospitalization programs (PHP) and/or intensive outpatient programs (IOP) and/or general outpatient treatment and aftercare programs.
A PHP is an intensive outpatient program for people with alcohol and substance use disorder. For some this is the first step in the process or it could be a second step for those who finished inpatient rehab. This treatment option requires 20 hours per week or more of programming but allows you to return home each night. You get treatment similar to inpatient care.
An IOP is less intensive than a PHP and requires around 9 hours per week. The program usually lasts for 90 days. You can often work the schedule around work or school obligations. This type of treatment is best for people with mild to moderate addiction and those who have a high motivation for recovery. An IOP involves individual and group therapy with a focus on relapse prevention as well as improving coping skills and developing tools to recognize triggers. You’ll also work on support system repair and development.
General outpatient treatment is best for people with mild alcohol and substance use disorder and few psychosocial risk factors. Individuals work one on one with a therapist or addiction specialist to prevent relapse. Learning to recognize triggers and improving coping skills as well as healing from past trauma are integral parts of relapse prevention.
Does Luminare Cover Methadone & Suboxone (MAT)?
Medication assisted treatment (MAT) may be a covered benefit with your insurance. Before starting any type of program it is important to remember to check with your insurance provider to determine if you need a referral or preauthorization.
MAT uses FDA approved medications to help those with alcohol and substance use disorder during the early recovery period. These medications — such as naltrexone and buprenorphine along with methadone and acamprosate — ease withdrawal symptoms and help to normalize brain chemistry and stabilize body functions. This is especially important during medical detox.
Some individuals only need MAT during the detox process while others need it throughout treatment to help manage cravings to reduce the risk of relapse and decrease the risk of overdose. For most people longer term MAT is combined with inpatient or outpatient treatment to help you establish long term recovery.
Does Luminare Cover Other Mental Healthcare?
Self funded plans are not required to cover mental health treatment but many plans do. It is important to know what your benefits are and to verify if preauthorization is required before starting any type of mental healthcare.
Mental healthcare is especially important for people with alcohol and substance use disorder. The National Institute on Drug Abuse reports that people with SUD commonly have co occurring mental health diagnoses. These may include anxiety or depression as well as PTSD or bipolar disorder or other diagnoses. It is important to address both mental health and addiction with an integrated plan to treat them together.
Does Addiction Treatment Need to Be In Network?
This differs from one self funded plan to another. Again it is important to understand what your benefits are before starting any type of treatment.
With most self funded plans it is reasonable to assume that most plans will require the use of in network providers. Even if out of network care is covered it’s best to stay in network if you can for the best coverage and the lowest out of pocket expenses.
What to Do if Luminare Won’t Cover the Cost of Rehab
If your employer’s self funded health plan does not cover the cost of rehab there may be other options to help pay for care.
One option is to pay for treatment yourself. Many treatment centers have payment plans available or offer a sliding scale of fees based on income. Others offer scholarships to help pay for the cost of treatment. Another may be to apply for a Care Credit card which will allow repayment over time.
Finally free services can be found in many communities through organizations such as the Salvation Army or YMCA along with homeless shelters or faith based organizations. As with all types of medical and mental health care it is extremely important to verify accreditation and ensure the highest quality of care when seeking free or low cost treatment options.
How to Verify Coverage With Luminare
With self funded plans the best place to start would be with the benefits manager or contact person within the organization. If there is a member identification card there may be a customer service number on the back of the card to contact.
Self funded insurance plans differ greatly from one to another. Before starting any type of treatment plan you should speak with a representative from Luminare to fully understand your benefit coverage and need for such things as determination of medical necessity before starting care.
Calls to any general helpline will be answered or returned by a paid advertiser.
By calling the helpline you agree to the terms of use. We do not receive any commission or fee that is dependent upon which treatment provider a caller chooses. There is no obligation to enter treatment.