Unlock your benefits with UMR for addiction treatment. Discover coverage options, verify your plan, and start your recovery journey today.
UMR Health Insurance for Addiction Treatment
Unlock your benefits with UMR for addiction treatment. Discover coverage options, verify your plan, and start your recovery journey today.
UMR is a third party benefits administrator that is part of United Healthcare Services. UMR works with employers who have self funded health plans to provide access to medical provider networks and other benefits strategies.
The company is the nation’s largest third party administrator with over 3,800 benefit plans as clients. Their networks and services help 6 million members access the care they need. Employers can get claims data and reports that help them understand and manage health care costs while also accessing UnitedHealthcare’s large national network.
Does UMR Cover Addiction Treatment?
UMR helps self funded employers build their own unique insurance plans to offer employees. These plans do not have to offer essential benefits as defined by the Affordable Care Act. However if they do offer mental health or addiction treatment coverage it must be at the same level as other medical coverage according to the Mental Health Parity Act.
In order to determine what coverage you have for substance use treatment you will need to talk to your company’s benefit specialist. To maintain your privacy you can ask how to find out what behavioral health providers are in the plan’s network. You can also ask if the plan has any coverage for out of network care.
When you verify insurance coverage before beginning treatment you can ensure you get any referrals or preauthorization that is required. This allows you to avoid any unpleasant surprises while you’re trying to focus on recovery.
This is an ad and The Recovery Team – Cape Cod is a paid advertiser. Paid advertisers may be listed first in search results. This ad may contain content provided by the advertiser. Rehab.com does not verify ad content or any reviews that are displayed. Learn More
The Recovery team was great, all the staff was very friendly and Jess was an amazing help!
Robert Bishop
1 month ago
Phenomenal place more than what I expected RTC has truly changed my life. From the moment I walked through their doors, I was met with compassion, professionalism, and unwavering support. Every member of the team—from the counselors to the support staff—was not only knowledgeable, but genuinely invested in my recovery journey.
The individualized care I received made all the difference. They didn’t treat me like just another patient; they listened, tailored my treatment plan, and helped me build the tools I needed to stay clean and take back control of my life. The therapy sessions were impactful, the group environment was supportive, and the relapse prevention strategies were practical and empowering.
What stood out most was the sense of community and hope. I never felt judged—only understood. If you're struggling with addiction and looking for a place that will truly help you heal, RTC is the place to go. I can honestly say I wouldn't be where I am today without them.
Thank you, RTC, for helping me find myself again.
-
Andy
1 month ago
I don’t usually write public reviews about something as personal as substance use treatment, but the care I’ve received at Recovery Team - Cape Cod is worth breaking that rule.
I came here after a 20-day detox, thinking I had my substance use disorder under control and didn’t really need a PHP program. But I figured, “What the hell, I’ll give it a shot.” That decision turned out to be one of the best I’ve made in my recovery journey.
The group sessions are truly engaging, and the exposure to different tools and coping strategies has been invaluable. The recovery community here is one of the strongest in the nation. I initially committed to just two weeks—but ended up staying for the full four, and I’m even considering sober housing now.
The staff have shown me nothing but genuine care and commitment. I’ve never once felt like just another “client.” They’ve treated me like a real person—with hopes, struggles, and a future worth fighting for.
If you’re on the fence about starting a PHP or IOP program, I couldn’t recommend this program more. Sure, there might be flashier or more luxurious programs out there—but ask yourself: are you looking to be pampered, or are you ready to gain the tools you need to build the best life possible?
Opioid AddictionDrug AddictionSubstance AbuseMental HealthAlcoholismMental Health and Substance AbuseDual Diagnosis
Adult ProgramYoung Adult Program
Private InsuranceSelf-Pay Options
This place goes above and beyond for its clients. Let’s just say I’ve been there more than once on my road to recovery. The staff have become my second family. They have an alumni person that’s reaches out to clients to follow up after treatment and I call her my guardian angel. This place saved my life more than once and I believe it could do the same for you or your loved one. Highly recommend!
Jason Perry
1 month ago
Numa is a wonderful facility helping many people suffering from the disease of addiction. The staff truly cares and shows the utmost attention to detail. I would recommend to any family member or friend!!!
Alex Spivak
4 months ago
Great place to heal and grow. The staff care and are willing to help if you let them. Educational and useful groups that prepare you for relapse prevention and coping skills etc. Definitely recommend if you or a loved one are looking for a treatment center that CARE about their clients.
AlcoholismDrug AddictionDual DiagnosisMental Health and Substance AbuseOpioid AddictionMental Health And Substance Abuse
Adult ProgramYoung Adult ProgramLGBTQ ProgramProgram For WomenMilitary Program
Private InsuranceSelf-Pay Options
Dr. Paul, the and the clinical staff as a whole did a wonderful job! Everyone from the techs to my therapist were quite helpful and always positive
Joe
1 week ago
Life Skills is a game changer!! One that we are forever grateful to. Her counselor and therapist were especially helpful, Tamas and Dr Mirella. Both quickly built rapport through their compassion and professionalism. Also they were super responsive to my questions, often the same day. Even Farisha in billing is cheerful and helpful, when I needed advice. Life Skills began to teach budgeting and meal planning immediately; the clients’ Trust Fund is for groceries. Many places provide meals until they step-down to a PHP.
Still, huge progress was made and a vital understanding that taking Rx is critical. Also some solid friendships were formed, so we wish the Center was closer to home. Activities like art and yoga are meaningful extras. The facilities are beautiful and in a wonderful and safe area. Our loved one significantly improved at Life Skills.
Ann Vaughan
2 weeks ago
The treatment my loved one received at Lifeskills was beyond what I could have asked for. At every turn we were treated with dignity and respect. My husband's condition was challenging (to say the least) and I never felt that they were frustrated with him. The level of communication was beyond what I expected. I, honestly, do not think he would have had the positive outcome anywhere else.
I can't say enough positive things about my experience at Wellbrook. The house and the setting were absolutely beautiful. From the moment I arrived, I felt genuinely welcomed, understood and supported. The staff here are more than just professionals-they're compassionate, knowledgeable and truly dedicated to helping on your path to recovery. The program is well structured. What really sets this place apart is the community. The clients I met, the staff and the alumni all made me feel like I was part of their family only wanting to see me succeed. That sense of belonging made all the difference. Today I feel like a new person-stronger, healthier, and more hopeful than I've been in years. If you or a loved one is struggling with alcohol dependency, I wholeheartedly recomend Wellbrook.
Bryan “Bryan L” L
1 month ago
Wellbrook Recovery was an amazing place for me to truly understand my substance abuse behaviors and how they were connected to my mental health. Their dual diagnosis therapy helped me work through issues I didn’t even realize were fueling my addiction. The home itself is beautiful and comfortable, which made it feel a lot different from traditional recovery centers. I would highly recommend Wellbrook to anyone looking for a place that focuses on both mental health and addiction in a supportive, welcoming environment
Mitch Ryder
2 months ago
Wellbrook is the most incredible place you could ever imagine. I was in the absolute darkest time of my life. I didn’t want to live and thought that I was destined to die from my disease. Wellbrook and their incredible staff helped me learn to love myself again. That I am worth it and that I am seen. I learned so much about myself and how my past traumas weren’t going to dictate my life and my chance at recovery any longer. They help you in all facets of your recovery and help heal you from the inside out. I never thought life could be this beautiful and this good. That I could ever have this kind of peace. If you are someone or know someone who is struggling, please please please pick up the phone and call here. I will forever be amazed and honored to get to say that I am a WellBrook Alumni. This house is special.
This is an ad and Avenues Recovery Center at Fort Wayne is a paid advertiser. Paid advertisers may be listed first in search results. This ad may contain content provided by the advertiser. Rehab.com does not verify ad content or any reviews that are displayed. Learn More
Dr Herbly is kind and understanding, never in a hurry.
I always feel more positive and hopeful after talking with him.
Allen Hall
3 months ago
Staff was courteous and professional, the appointment wait time wasn’t very long and they answered all my questions.
#realdealweather Glenn
4 months ago
This branch of health was well thoughtful in it's managerial structure. For the first time in all my experience visiting Dr's office this particular experience was impressive . I don't take
This place works! Every piece of this place is perfectly designed to work in tandem. Maple Mountain saved my life.
Bethany Burns
1 month ago
Maple Mountain Recovery in Utah completely exceeded my expectations. From day one, their team created a highly personalized treatment plan tailored just for me—every session felt tailored to my needs.
What really sets them apart is the way they seamlessly blend healing with genuine care and enjoyable experiences. Between therapy sessions, I had options like yoga, cold plunges in nature, art therapy, acupuncture, and many therapeutic adventures. It felt like real recovery, not just treatment.
The staff is amazingly attentive—every single team member knew my name, remembered my goals, and checked in regularly to see how I was doing. They made sure I felt supported 100% of the time and built an environment that was both professional and warm.
If you’re looking for a recovery center that cares deeply, customizes your journey, and injects a dose of fun and relaxation into the process—Maple Mountain Recovery is it. Highly recommend!
Lexi Verschoore
1 month ago
Wonderful place with great staff and fantastic programming. I rediscovered myself while there.
HighWatch Recovery Center is a truly extraordinary place— a rich history, rooted in the 12 Steps, and committed to deep, lasting transformation. The moment you arrive on the serene, spiritual campus in the hills of Connecticut, you feel the legacy of healing that has taken place there for decades. It’s a sacred space where recovery is honored and lives are rebuilt with dignity and purpose.
The entire team at HighWatch is world-class—compassionate, knowledgeable, and deeply invested in each individual’s journey. The integration of evidence-based practices with spiritual growth and community support creates a powerful and balanced approach to healing. Every aspect of the program, from the therapeutic work to the fellowship among peers, reflects thoughtful care and an unwavering commitment to recovery.
HighWatch isn’t just a treatment center—it’s a place where people find hope, rediscover themselves, and begin a new chapter. If you or someone you love is struggling, this is a place where true healing can begin. I’m beyond grateful to have witnessed the magic of this incredible program.
Kenneth Gooding
2 months ago
This place is amazing. The staff is beyond incredible. They make you feel like family. They truly care for you. I stayed for 95 days. Best thing I ever did. Oh and you eat like a king lol some of the best food ever and the bakery is out of this world. In all seriousness this place is an amazing place to get help. I felt welcomed by all the other guests as well. Everyone is there for the same reason so its very easy to get along and you build a family forever . I've been out for over 6 months now and I still talk to at least 15 of the guys. Highly recommend. In fact I have already recommend it to a few people. And i met some people here in bennington vt where I go to AA that went to h.w back in the day. Can't wait to go back for a prime rib dinner soon..
Cody Colegrove
5 months ago
If you or your loved ones are experiencing addiction to alcohol or drugs, take the first step and call My friends at HighWatch. You will not find a group of people that care about your recovery more than the loving staff at HighWatch.
As the parent of a loved one who is addicted to alcohol, I highly commend the services provided to him and to our whole family while he was a resident at Lighthouse Recovery in Dallas, Texas. Lighthouse provided a supportive environment and a treatment regimen that was individually tailored to his needs, his strengths, and his weaknesses. Even when he suffered setbacks, the staff continued to provide structure, support, and encouragement to succeed. During his time at Lighthouse, his case manager, Michael, provided regular updates on his progress in weekly phone calls to us family members, and he was always accessible when we had questions or concerns. Even when my son chose to leave Lighthouse so that he could resume drinking, the Lighthouse staff stayed in touch with him every day to make sure he was safe, and they eventually were able to persuade him to enter a long-term rehab program.
Mark Hoglund
3 months ago
My time at lighthouse was phenomenal, the staff were really great and they accommodated all my needs. The clinical was amazing, and the community really helped me during my time there. I was able to graduate high school thanks to them and i would recommend lighthouse to anyone who is looking for a sober living
Noah Carrillo
3 months ago
I just wanted to take a minute to say thank you. When I came here fresh out of rehab, I was in a rough spot, and honestly, I didn’t know if I’d ever pull myself together. But you all took me in, gave me a place to get my head straight, and most importantly, you never gave up on me—even when I wasn’t making it easy.
You guys stuck by me through everything, and because of that, I’ve been able to grow into someone I never thought I could be. I’ve learned so much here, not just about staying sober but about being a better person—someone who’s responsible, who thinks before he acts, and who actually wants to build a real future. That means more than I can put into words.
The staff here is seriously amazing. Mike Jones, Michael Fowler, Frankie Gomez, Bryce Hand, Joshua Stoddard, and Brooke Keels—you guys are the backbone of this place. Each of you brings something different to the table, and together, you create a space where people like me get a real chance at a new life. You’re patient, you understand what we’re going through, and you actually care—which isn’t something you find everywhere.
This place saved my life. That’s not an exaggeration. I wouldn’t be where I am without the support, guidance, and second chances I got here. I’ll always be grateful for that.
Thank you for everything.
I was here for a short stay I regret leaving so soon the owners are awesome and i remember the kind staff and great FOOD.
Shemcho “Meko” Hackett
2 weeks ago
I want you to come on and give a big thank you I came to Free By the Sea in August of 2022 and at that point I was at the lowest point of my life I lost everything my addiction had completely consumed me August 17th of this year I celebrated 3 years Clean and Free I am living a wonderful life I am a year from graduating with an undergrad in human services and I'm working in Behavioral Health working with other people who have struggled just like I did I credit my life and my success to the beginning I got at Free By the Sea when I got my life back to all the wonderful counselors and all the wonderful staff and just the wonderful environment that gave me my life back I will forever be in gratitude and I'm so thankful for all of you for being a part of my journey and as I continue in my life I hope for continued success and I hope that I too can continue to give the gift with the people that I work with the gift that you all gave me my life my freedom my sobriety and my happiness thank you again
Brian Birrer
3 weeks ago
I recently completed a stay at Free By The Sea in Ocean Park, WA, and I can honestly say it was a truly transformative experience. When I first arrived, I felt powerless and hopelessly caught in my addictions—tobacco, marijuana, caffeine, and even my phone. I was lost, broken, and spent countless hours trapped in my own thoughts, unsure of what to do next.
From the moment I arrived, I was welcomed not only by the caring staff but also by the residents. The sense of community here is more than I could have ever hoped for. Each day, I had meaningful conversations with others, gaining perspective and insights from stories shared openly and honestly. Judgments are left at the door because everyone here understands what it’s like to be vulnerable. We’re all in this together, regardless of our backgrounds or struggles.
One important lesson I learned during my time here is that progress, not perfection, is what truly matters. I’ve come to understand what it means to walk down the road of substance use—how sometimes you can find yourself so far gone that turning back feels impossible. During my time here, I had an epiphany about the dangers of THC and other substances, realizing how they can impact your health and well-being in ways I never fully understood before. This experience has given me a new perspective on the importance of sobriety and self-care. Also, meeting others who shared similar traumas and experiences helped me realize that healing is possible through connection and support.
The owners and staff have cultivated an environment where authenticity and connection thrive—an environment that encourages you to be yourself and embrace the healing power of nature and community. Everyone, from the cleaning staff to the medical team, to the front office and administrators, are kind, helpful, and nonjudgmental.
My biggest advice to anyone considering this recovery center is to persist. Persist in your recovery, in your sobriety, and in yourself. You truly deserve a fresh start and the chance to breathe again. If you're looking for a safe, supportive place to begin your journey, I wholeheartedly recommend Free By The Sea.
The combination of filters you have selected has no results. Please refine your selections and try again.
Frequently Asked Questions
What Products Does UMR Offer to Employers?
UMR offers a wide variety of products and services to employers including backend solutions for benefits coordination and payment integrity.
The most important product is the connection to a high quality medical provider network. Because they are a subsidiary of United Healthcare, clients have access to high quality and cost effective providers. They also have cost management solutions and reports that help employers fully understand the use of benefits.
For member service there are three options. The Customer First model allows employees who are insurance plan members to contact a designated customer care team that’s trained on the employer’s specific plan and benefits. The Plan Advisor model provides advocacy service so members can have help navigating benefits with personalized care. There’s a single contact for members to ask questions and get information about finding the best care for their needs as well as a nurse helpline.
The GenerationYouTM service model gives the highest level of support which includes advocacy and engagement to promote better health outcomes. If your employer has GenerationYouTM you will have digital access that gives you information about your benefits and providers along with highly personalized help accessing healthcare.
UMR also provides help for employers who want to offer financial accounts like FSAs or HSAs. They can also administer HRAs and lifestyle accounts (LSAs) along with Retiree reimbursement accounts (RRAs).
As an employee member you may also have access to case management for complex health conditions and programs that provide incentives for wellness and healthy lifestyle choices.
What Inpatient Addiction Treatment Does UMR Cover?
Self funded plans are not legally mandated to cover addiction treatment. However, many will offer these benefits. As the central focus of insurance is on providing medically necessary care you will always need get a treatment plan from your doctor before starting any intervention — like inpatient addiction treatment.
The American Society of Addiction Medicine (ASAM) Criteria is an assessment framework medical professionals use to determine appropriate care levels. With this tool—which evaluates criteria like severe withdrawal risk and underlying medical conditions—a medical professional will assess your need for residential care.
If inpatient treatment is the best route for you then medical detox is usually the first step. During this phase individuals are under round the clock supervision to manage withdrawal symptoms safely after stopping the substance of abuse.
Inpatient or residential care is typically the next stage in a person’s recovery journey. These settings provide a structured environment created with one primary purpose: assisting individuals to live a drug free life. Residential care benefits individuals in recovery by providing targeted treatment and reducing relapse risks while also offering continuous support.
Recovery promoting activities like individual and group therapy along with medication management and life skills workshops characterize a typical day in an inpatient program. The goal is to treat the whole person which means addressing the physical and psychological as well as social aspects of addiction and equipping individuals with the tools needed for long term recovery.
What Outpatient Rehab Does UMR Cover?
Your employer’s insurance plan may partner with UMR to cover three outpatient rehab approaches: Partial Hospitalization Programs (PHP) and Intensive Outpatient Programs (IOP) along with general outpatient care.
A PHP is the more involved alternative as it can include 20+ hours of weekly treatment. You attend during the day and return home at night. An IOP requires 3 to 5 days of weekly programming while general outpatient care—the most flexible mode—offers sessions that vary in frequency based on each person’s case.
Outpatient programs are structured to assist individuals in rejoining their social and professional lives in the most useful way. Individual and group counseling along with skills training are some methodologies employed to help you develop new habits and coping strategies while maintaining your daily responsibilities. Aftercare services follow outpatient treatment to strengthen a person’s support networks and sustain long-term recovery.
Always verify your insurance coverage before committing to a treatment plan as self funded plans can differ widely in terms of coverage and limits along with requirements for outpatient rehab services.
Does UMR Cover Methadone & Suboxone (MAT)?
If your insurance plan covers MAT this approach can be a helpful tool for treating opioid and alcohol abuse disorders.
In the initial stage of treating opioid addiction medications like methadone or buprenorphine are critical during the medical detox step—when the drug gets out of a person’s body—to manage withdrawal symptoms.
For a long term opioid free life MAT can help by incorporating medication such as naltrexone and Suboxone which help normalize brain chemistry—disrupted by substance abuse—and control cravings that can persist for months. This allows you to stay stable in treatment and lowers the chance of treatment.
MAT can be a valuable option for treating alcohol addiction. Medical professionals employ medications in the initial detox phase to cope with the withdrawal symptoms of stopping alcohol consumption. In the later stages of the recovery journey medications like naltrexone and acamprosate can reduce alcohol cravings and support long term sobriety.
MAT interventions are most effective when combined with counseling to empower individuals with life skills to establish long term recovery and sustain treatment outcomes. Over time you can taper off the medication support and live fully substance free.
Remember to verify coverage before committing to a plan. You may need a referral or preauthorization as plans can differ regarding individual medications and coverage requirements.
Does UMR Cover Other Mental Healthcare?
Self funded insurance plans are not legally ordered to cover mental health but many do. Always check your insurance coverage before initiating care to prevent unanticipated costs.
Mental healthcare demands an individualized approach. Some individuals struggle with mental health issues without other disorders. In these circumstances treatment will generally start with therapy sessions with qualified professionals. These are used to identify the appropriate care you need which might include counseling along with group sessions and potentially medication.
Individuals who struggle with addiction commonly have co-occurring mental health disorders as well. About 21.5 million adults in the United States battle addiction while facing mental health challenges like depression and anxiety along with mood disorders.
In these cases treatment must address substance abuse and co occurring conditions simultaneously to increase the chances of success on both fronts. Why? Because mental health issues make individuals more vulnerable to drug abuse. Also medications for mental health disorders like anxiety can interact with substance use so a holistic approach that considers every aspect of a person’s mental health and circumstances along with underlying medical conditions and crisis support is vital to obtain long term favorable outcomes.
Does Addiction Treatment Need to Be In Network?
Self funded plan coverages vary much more than other insurance plans. However, always keep in mind that self funded plans are focused on cost effective care. It’s possible that some of these plans may cover out of network care but not all plans will. If out of network care is covered it will be at a higher cost for you. For example you’ll usually have much higher deductibles and copayments.
Before initiating treatment double check network status and coverage details with your insurance plan and UMR. In network providers are your best choice to keep out of pocket costs low and maximize your insurance’s benefits. Out of network care can significantly increase your expenses so it’s best to utilize the network to your advantage.
What to Do if UMR Won’t Cover the Cost of Rehab
Self funded plans may cover addiction treatment options. However they may be more limited than traditional plans and you may encounter less comprehensive benefits. Don’t let this fact discourage you from seeking the care you need.
Consider contacting treatment centers and ask if they have sliding scales of fees based on income or offer scholarships or payment plans to facilitate payment.
Get resourceful and seek free and low cost rehabs such as the Salvation Army—which permits you to work instead of paying—or a county or state run program.
Addiction affects every aspect of your life so make treatment a priority. Borrow money or rely on your savings to advance on your path to recovery; the effort may change your life.
How to Verify Coverage With UMR
The best way to verify coverage with your insurance plan and UMR is to reach out to your organization’s benefits manager or contact person. If you have been provided a customer service number take advantage of it to access reliable coverage information.
If your employer suggests you contact UMR directly you can rely on their excellent customer service to help you determine what treatment is best and where to get it based on your plan.
Refrain from contacting treatment centers directly for insurance verification because each self funded insurance plan is unique. Treatment centers may accidentally provide you with wrong information that doesn’t relate to your real benefits.
Calls to any general helpline will be answered or returned by a paid advertiser.
By calling the helpline you agree to the terms of use. We do not receive any commission or fee that is dependent upon which treatment provider a caller chooses. There is no obligation to enter treatment.