UniCare is an insurance company that’s a subsidiary of Elevance Health. Recently, they have paired down their offerings and eliminated most of their medical health insurance plans. They have one medical plan left in West Virginia, where they offer a managed Medicaid plan.
Most of their business now comes from working with employers to offer dental, vision, and employee assistance programs to their employees.
As you sort through treatment centers or verify insurance acceptance, you can learn more about rehab options to see which programs fit your benefits and clinical requirements.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
ICFR helped our family begin the healing process. Our daughter went to ICFR after being diagnosed with a severe medical condition, affecting her well-being. She needed to learn how to manage her health and also live on her own successfully, while dealing with her struggles. I can't thank ICFR enough for all they have done for our family and our daughter. There was help every step of the way, from the initial phone calls to the weekly chats with her therapist. Questions were answered immediately and they helped us navigate the murky waters of insurance. Family Day was the cherry on top! We were able to see our daughter, hug her, and learn how to be a better family. Jackie Daniels and her staff did an outstanding job! ICFR will hold a special place in my heart! If your loved one is struggling, don't hesitate to give them a call.
Carol Copp
3 days ago
I spent about three months at ICFR and had a really positive experience. I completed residential treatment, PHP, and two weeks of IOP. The facility is well maintained and offers some great amenities like a bowling alley, arcade room, full gym, and even a rock climbing wall. One thing I really appreciated was that you are not confined to a single room or building all day. It has more of a college campus feel, which made it easier to stay engaged.
I did not have any major negative experiences, and any minor issues I encountered could have happened anywhere. No place is perfect, but what stood out to me was the genuine effort the staff made to listen and improve.
Several staff members truly made a difference for me, especially Tierra, Shayne, Selena, and Zach (RIP). They consistently went above and beyond to support clients when it mattered most. I honestly did not have any bad experiences with staff and wish I could name everyone who helped. The director and clinical director were also very kind and approachable.
Overall, I would absolutely recommend this facility to anyone seeking recovery. 🙂
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
This is my first time here at the Haven and the entire staff has been fantastic. Anthony, Alvin, Sue, Hunter, Kristina, all the nurses, and so many more. The therapeutic value has been immense and the weather is finally warming up enough to use their great outdoor facilities.
Highly recommend for anyone with addiction issues or any type of mental health problems!
Adam Chinn
2 days ago
Anthony is the best there. He will make sure you are taken cared of throughout your whole stay. The facility itself is very clean and worth it. You won’t regret the haven! This is my first time going through this process of rehab and i wouldn’t have wanted it to be elsewhere. Ask for Anthony if you feel like you aren’t getting answers or help!
meena baby
2 days ago
Amazing staff, amazing food. Comforting place to stay at for detox! Anthony is the best.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
I personally highly recommend this program. I wish it had found me sooner. It is a safe and welcoming environment where you can discover how to heal and grow from your addiction. The schedule is flexible to your needs and each group addresses different topics that range from life goals to dealing with personal situations. If you apply yourself, this program will touch every aspect of your life positively and you will be able to enjoy life to its fullest.
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The Recovery Team New Jersey truly sets the standard for compassionate, high-quality care. From the moment you walk in, the staff is welcoming, professional, and genuinely invested in each person’s recovery. The environment is clean, supportive, and structured in a way that promotes healing and growth. You can tell this team is passionate about what they do and treats everyone with dignity and respect. I highly recommend The Recovery Team to anyone seeking effective, caring addiction treatment in New Jersey.
Nicolette Caimi
3 weeks ago
Great facility! Would definitely recommend!!
Rebecca Mayo
4 weeks ago
The Recovery Team New Jersey has helped me in my recovery in multiple ways. The structure of the program has kept me on point which is extremely important in early recovery. The staff here takes good care of us especially Phil. I can tell he genuinely cares about me and wants the best for me in my future and I know this not only by his words but by his actions. Stand up dude.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionDual DiagnosisMental Health and Substance AbuseOpioid Addiction
Adult ProgramYoung Adult ProgramLGBTQ Program
Private insuranceSelf-Pay OptionsFinancial Aid
This place saved my life, couldn’t rate any higher.
Halcyon Caskey
1 year ago
I cannot say enough good about Aware Recovery Care going back to February 2023. My first involvement was with their In-Home Detox team consisting of RN Jenn Aguire and nurses Tabitha and Krystal who came to my home for at least seven straight days to get me detoxed. This was critical to me as at the time I was unwilling to enter in residence detox having had a negative experience in the past. I credit them with saving my life. Their kind and compassionate care showed me that there was indeed some hope for me going forward. Following detox Aware counselors Sam Hayes and Amber Gelinas continued home visits working very closely with me in keeping me on the road to sobriety. I also received monthly assessments by an RN and a session with a Psychiatrist. After six months my insurance lapsed but thankfully I was eligible to enter their Alumni Program consisting of multiple Zoom meetings during the week with Aware professionals. In addition they also host various events in different locations with other Alumni of the program. You always feel that Aware is right there with you every step of the way. I could carry on much longer but let me finish by saying that I consider the Aware professionals I have dealt with to be more than just counselors but as friends as well. I am welcome back in the lives of my children and most importantly my Grandchildren. On November 24 I will be collecting my Nine Month sobriety chip at my AA Home Group. I credit a great deal of my success on Aware Recovery.
David Lahey
2 years ago
Great program, great people! I wouldn’t be where I am at today if it weren’t for participating in and completing AWARE. I would recommend anyone interested to give it a chance, it works if you want it!
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
Staff is absolutely tremendous, and was a vital part of my recovery. The executive director Kelly Brown is extremely professional and beyond helpful. The facility is beautiful and kept immaculate. Food is amazing and very nutritional. I absolutely recommend this facility to anyone with addiction problems looking for help.
Dillon
1 month ago
Nice place 👌 GREAT STAFF!! Client care is number 1!!
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
Tina is amazing at this job. Thank you keep up the hard work and determination
Caitlyn Rowland
1 week ago
Great place, amazing recruiting team, and wonderful staff
Cj Carruth
1 week ago
I had a great experience working with Tina. She’s incredibly professional, knowledgeable, and clearly well respected in her field. Her facility is top-notch—clean, welcoming, and well run—I wouldn’t hesitate to recommend Tina and her facility to anyone looking for quality and professionalism.
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Love Love this place nice to know I have an amazing recovery family 😁
Andrea
4 weeks ago
The Haven recovery team has treated me better then expected and the treatment plan was a perfect match.
Travis Allen
4 weeks ago
I had an absolute amazing experience at The Recovery Center not only was all staff kind and compassionate about helping the clients but also was a major step in our recovery journeys and development of our new lives we will lead in the world after this . I’ll allways have much love and appreciation for every single one of team members that not only aided me but also supported and encouraged me through this process. Rating a 10 out of 10 highly recommended!
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
I spent 10 days here for grief therapy. At times it was a bit unorganized but the staff took the extra step to ensure we had everything wr needed. Since a snow storm came through they had staff that stayed at the center to ensure staff was available the following day. I would recommend to treatment! ❤️❤️❤️
Amy Searcy
2 weeks ago
Excellent facility overall. Great therapists and facilitators. Awesome community. This is an ideal place to meet new friends to take with you on the journey of recovery.
Chris Lockhard
2 weeks ago
This place is kind and caring of their clients that come in. All the staff is wonderful and fun. Highly recommend this place to help.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
The haven was a fantastic experience! The staff is amazing and so supportive. Food is great, and snacks provided at all times!! I'm beyond greatful and this was by far one of the best programs I've been to. Thank you all!
Meagan Pijanowski
5 days ago
This place is great!! They really take the time to care for your needs. I went in for detox and of course the first few days is very hard . They helped me through it . There is no judgement . Its a comfortable clean and loving environment. I highly recommend this place .They are like a family now . Thank you so much Haven detox staff I am so grateful. I love yall -sincerely Valerie !!
Mizz Valentino
1 week ago
The Haven Detox is a safe, reliable program to refer clients and friends to. Their customer service, client care, and coordination are unmatched in Arizona. Above all, their medical detox and psychiatric services, even for difficult cases, are why I trust them for anyone seeking help.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
I have always been treated with respect and have had wonderful care at the Shepherd Center.
Everyone is very knowledgeable and listen to any concerns or questions I may have.
Having PPS it is important to me that most everyone is knowledgeable about Polio and PPS and how it can affect my life.
I love the accessibility at Shepherd and wish everyone would realize how important accessibility is to someone who uses a power chair and everyone who uses other tools for life for their disability.
I Hope and pray that one day everyone in our world will understand that accessibility is needed everywhere! Though we may have a disability we are people who love life, want to be respected and love to be independent as much as possible.
Have a wonderful day! Leslie
Leslie McMains
2 months ago
Incredible experience with this clinic! They are truly specialists. Dr. Shade was the most knowledgeable physician I've seen since my TBI 4 months ago. She truly listened and knew exactly what I needed to move forward in my recovery.
lauren h
2 months ago
Absolute top tier medical treatment! Miles ahead of other hospitals in every category!
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
My first time in this hospital and I don't regret it nurse jenna& Nicole were awesome! Jenna was fantastic she made my first time experience great. She was super sweet and lovely! Thank you Jenna 😊 thank you for all of you in this clinic all were very professional and outstanding and awesome!
Cecilia Perez
4 months ago
This was our first time experience in this hospital. We were treated very nice by all the staff. They were very helpful. The rooms and hospital is very clean... ER doctors saved my husband's life... very, very thankful for all of them. Doctors that preformed surgery were checking in evwry day.. we were always updated on what's the next step.ICU staff so so thankful for making us feel safe..Mitchell 1 and Mitchell 2, Beata and Nora thank you for everything you have done for us!
aneta gawron
8 months ago
I was helped by Courtney! She was awesome and the Doctor as well ! I will be setting uo my primary care here
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Frequently Asked Questions
Does UniCare Insurance Cover Addiction Treatment?
If you have a UniCare managed Medicaid in West Virginia, that plan covers the full spectrum of addiction treatment, including drug rehab and addiction treatment with medications. So, to answer the question, “Does UniCare Mountain Health Trust cover drug rehab?” the answer is, yes, they do.
If you have the UniCare employee assistance program or EAP, be aware that it’s not a medical plan. While it may cover some outpatient therapy visits, it usually covers no other types of addiction treatment.
What Types of Plans Does UniCare Offer?
While UniCare only offers one pure health plan, they do have other products that can help you address your mental health and move toward the treatment you need.
UniCare offers a comprehensive Employee Assistance Program. These programs aren’t medical insurance. They’re a benefit your employer may provide in addition to health insurance. As a result, they don’t cover things like alcohol and drug rehab, or medications that treat substance use disorders.
The purpose of this benefit is usually to connect you with resources that might help you in different areas of your life. These resources may include counseling sessions, legal help, financial help, and child or elder care assistance.
West Virginia’s Medicaid Program is called Mountain Health Trust. UniCare is one of the insurance providers that you can choose to manage your Mountain Health Trust plan. These plans are intended for people who have low income. To get a UniCare Mountain Health Trust plan, you first need to qualify for Medicaid through the West Virginia online human services portal.
UniCare Mountain Health Trust is an HMO plan. This means that you must get care from the providers in their network, otherwise they won’t pay for it—unless it’s an emergency. If you’re thinking of signing up for an HMO type plan like this one, it’s a good idea to verify that the providers you’re used to seeing are in their network.
You may also want to check that they have care available near to you so that you don’t have to travel too far to get to it. Fortunately, this plan is accredited by the NCQA, which provides assurance that they have enough coverage for services to meet the needs of their members—needs such as drug rehab.
UniCare also allows employers to offer vision benefits that include eye exams and access to major retail locations where employees can buy glasses or contacts. Members get discounts if they choose options that go above the allowance for frames or other materials.
Finally, UniCare provides life insurance and disability insurance plans for employers to offer their employees. This gives employees and their families financial support if unforeseen circumstances cause injury or even death.
What Does it Mean that UniCare Has NCQA Accreditation?
When a health insurance plan has NCQA accreditation, it means that they’ve been evaluated by a third party to ensure they meet certain standards. To evaluate a plan, they look at the overall quality of care that plan members get. They also drill down and look at a number of specific areas including behavioral health.
Additionally, they check on how satisfied plan members are with the plan. While it’s still a good idea to look at the network yourself, an accreditation from NCQA usually means the plan has done well in these important areas and can likely meet your needs.
Who Does UniCare Mountain Health Trust Serve?
As a managed Medicaid plan, UniCare Mountain Health Trust serves West Virginia residents who have a low income. For most people, low income means that your household income is no more than 138% of the federal poverty line.
Children and pregnant women can get Medicaid with higher household incomes. West Virginia doesn’t have a work requirement for Medicaid at the time of this writing.
Does UniCare Cover Mental Healthcare?
Medicaid is the single largest payer for mental health treatment. UniCare managed Medicaid in West Virginia also covers mental health treatments and treatment for co occurring mental health conditions. A co occurring condition is also called a dual diagnosis. This is the term used to describe when you simultaneously have symptoms of more than one condition. Treatment for dual diagnosis is specialized and mental health and addiction need to be treated together to achieve the best results.
Congress enacted several laws designed to ensure you have access to mental health treatment including the 2008 Mental Health Parity and Addiction Equity Act and the 2010 Affordable Care Act. State administered Medicaid programs must follow these regulations.
However, each state can cover mental health services differently. Behavioral health services for mental health conditions can include counseling and psychotherapy which is also known as talk therapy. Treatments are conducted by trained mental health professionals such as psychologists and therapists along with counselors and clinical social workers.
UniCare also has an employee assistance program product. EAPs are purchased by employers and provide care at no cost to employees. An EAP helps maintain a healthy work environment. This benefits you and your employer.
An EAP can help you address various issues including legal concerns and financial issues and even help with aging parents. They also offer support for mental health such as stress and anxiety along with other mental health conditions. The EAP can help you with life events and relationship issues along with traumatic events and addiction. You have access to trained representatives 24/7/365. These are all mental health stressors that can increase the potential for drug or alcohol addiction.
The UniCare EAP program also offers resources to help with tobacco use and adoption. They have resources for education and identity theft recovery. Legal and financial consultations can help you with budgeting and debt along with credit counseling and estate planning. They offer education on their website about credit monitoring and workplace issues.
What Types of Inpatient Rehab Does UniCare’s Medicaid Plan Cover?
Under UniCare managed Medicaid services you have access to inpatient substance use disorder treatment. You don’t need a referral but care must be medically necessary and you might need preauthorizaton. Your physician can help create a treatment plan for inpatient or residential care to address your substance use disorder. This plan is an integral part of receiving insurance approval for the care you need.
Medical detoxification and residential care can help lay the foundation for long term recovery. Medical detoxification allows you to be supported through the detox process with FDA approved medications and other treatment to reduce withdrawal symptoms. This allows you to detox safely and as comfortably as possible so you can start fresh in rehab.
In residential treatment you’ll be able to focus entirely on your recovery without outside distractions. Customized treatment plans typically include evidence based therapies like cognitive behavioral therapy or motivational interviewing. You may also receive individual and group counseling and peer recovery support services. These approaches help identify addiction triggers and change negative thought patterns. Your thoughts create emotions and feelings which often drive actions.
By changing your negative thought patterns you can change your actions and reduce the potential for relapse. Changing negative thought patterns also helps improve decision making and increases emotional regulation. Each of these steps lays a strong foundation for you to achieve sobriety and sustainable recovery.
What Types of Outpatient Addiction Treatment Does UniCare’s Medicaid Plan Cover?
There are several types of outpatient addiction treatment that UniCare Medicaid plan covers. However, you might have to get prior authorization before being admitted into an outpatient program even if you transition from residential to outpatient at the same facility.
Outpatient care allows you to live at home or in sober living while attending treatment during the day. There are several different levels of outpatient rehab.
A partial hospitalization program provides a highly structured and intensive outpatient treatment. These programs usually provide you with the same level of treatment as you received as an inpatient, but you can go home in the evening. A partial hospitalization program may be the first step in your treatment or it may be used as a transition out of residential care and into the community.
An intensive outpatient program is a step down from a partial hospitalization program. You receive therapy for several hours each week, which generally includes individual and group and even family therapy sessions. You continue to receive evidence based treatments but have greater flexibility in your schedule. Some treatment centers offer IOPs at different times of day so you can accommodate work or school obligations.
A general outpatient treatment program typically includes therapy once or twice a week and may also include group therapy and family therapy sessions. These outpatient programs often include plans for an aftercare program which continues to provide you with support in group and individual settings.
Aftercare programs may or may not be administered by the treatment center, but are usually developed as part of your discharge plan. Your aftercare program is developed depending on your needs and may include community support meetings and alumni programs along with medication management and family and individual therapies.
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By calling the helpline you agree to the terms of use. We do not receive any commission or fee that is dependent upon which treatment provider a caller chooses. There is no obligation to enter treatment.