UniCare is an insurance company that’s a subsidiary of Elevance Health. Recently, they have paired down their offerings and eliminated most of their medical health insurance plans. They have one medical plan left in West Virginia, where they offer a managed Medicaid plan.
Most of their business now comes from working with employers to offer dental, vision, and employee assistance programs to their employees.
As you sort through treatment centers or verify insurance acceptance, you can learn more about rehab options to see which programs fit your benefits and clinical requirements.
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Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
Very helpful for mental health. I will say you get as much out of here as you put in. My therapist and the staff have been wonderful and I’ve learned a lot of useful tools for my life moving forward. I’m not fixed, but I have more balance.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
I want to thank the entire staff at RCA Westminster . Each person treated myself and my service animal Jasper, with respect, dignity and compassion throughout our entire stay. You have provided me with the tools I need to be the best version of myself and continue with my recovery.
Erica Eaton
3 weeks ago
Great staff…. Great facilities….. go above and beyond
patrick moran
3 weeks ago
I love working with Mike, Rob, Pete,Roy, RSS NINA, Amanda for their hard work to make sure that I’m well taking care of and ED with my mental health
AlcoholismDrug AddictionDual DiagnosisMental Health and Substance AbuseOpioid Addiction
Adult ProgramYoung Adult ProgramLGBTQ Program
Private insuranceSelf-Pay OptionsFinancial Aid
This place saved my life, couldn’t rate any higher.
Halcyon Caskey
1 year ago
I cannot say enough good about Aware Recovery Care going back to February 2023. My first involvement was with their In-Home Detox team consisting of RN Jenn Aguire and nurses Tabitha and Krystal who came to my home for at least seven straight days to get me detoxed. This was critical to me as at the time I was unwilling to enter in residence detox having had a negative experience in the past. I credit them with saving my life. Their kind and compassionate care showed me that there was indeed some hope for me going forward. Following detox Aware counselors Sam Hayes and Amber Gelinas continued home visits working very closely with me in keeping me on the road to sobriety. I also received monthly assessments by an RN and a session with a Psychiatrist. After six months my insurance lapsed but thankfully I was eligible to enter their Alumni Program consisting of multiple Zoom meetings during the week with Aware professionals. In addition they also host various events in different locations with other Alumni of the program. You always feel that Aware is right there with you every step of the way. I could carry on much longer but let me finish by saying that I consider the Aware professionals I have dealt with to be more than just counselors but as friends as well. I am welcome back in the lives of my children and most importantly my Grandchildren. On November 24 I will be collecting my Nine Month sobriety chip at my AA Home Group. I credit a great deal of my success on Aware Recovery.
David Lahey
2 years ago
Great program, great people! I wouldn’t be where I am at today if it weren’t for participating in and completing AWARE. I would recommend anyone interested to give it a chance, it works if you want it!
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This place saved my life!! I can’t say enough about the staff there!! I don’t even know where to start!! From the Dr’s (Larry & Ardrienne), to the nursing staff (Ms Dee, Sharlene, Kristy, Mia, Victoria, Jess, Jeff, etc) down to the techs. I definitely need to say a huge thank you to Shannel for looking out for me when I needed it most! Carla for always being a huge bright spot in the morning and always being chipper, aka The BeBop twins!! David for playing cormhole with us and always treating us like peers!! Everyone is amazing thought!! I will never be able to say enough about this place!! If you need help for ANYTHING pleases reach out and they will come get you!! If nobody has told you they love you today, I do!! It’s never to early or to late!!
Kevin Fry
1 week ago
Great experience, has been very helpful to my recovery. The techs are awesome, especially Chanel and Carla the super Mario sisters lol! There all great thought. Gonna miss you girls hope they give you a raise after this review haha. Sincerely bowser!! Bigjohn! Gonna miss all the staff. Almost forgot my boy David you the man give him a raise too!
john Francis
1 week ago
I want to start by saying this place saved and changed my life due to the excellent text the housekeepers are great the food's even better and the therapist have got what it takes and I can't say anything but thank you Jesus for this place don't think twice about coming come on
Great place. Great people. Recommend for anyone struggling with an addiction.
Kenneth Rohrman
4 days ago
Absolutely amazing
Kaitlynn Wanke
1 week ago
A great experience overall. I’m so grateful for the services and a staff (nurses, techs, case management) that really cares about clients.
I’m also grateful for the cleanliness of the facilities—the custodial staff is excellent.
Excellent coordination of care team. Communication was timely, professional, and client focused. The staff were easy to work with and helped ensure smooth transitions and continuity of care. Highly recommend Haven Detox!
Jordan Garcia
6 days ago
The haven is the best place I have been to it’s easy to tell they truly care about your recovery wether it’s mental health or addiction the program is amazing and all the staff truly give it their all in wanting you to succeed not only in the program but in aftercare to it personally changed my life around all for the better and I can’t recommend this place enough and I hope anyone looking for help comes here you will feel a sense of community and care that you didn’t think was possible and know that this place will help you get over your struggles and the staff is amazing the best I’ve ever come across it’ll be worth it for you please give this place a chance and you won’t regret it!!!
Leland Marshall
1 week ago
I am a family member of a client here. Marcus was my contact and provided updates with compassion and efficiency by phone.
MedicaidPrivate insuranceSelf-pay optionsFinancingEmployee Assistance Program
I need this to be seen because this program has changed my life, and Im sharing the knowledge and structure that I was given there with my best friend, because I know it works, and I refuse to let him give up.
My Father passed when I was 15, just 2 days before Christmas. The holidays are tough, thats just a fact. So this past December I went on an exceptionally dangerous bender, and didnt stop until New Years Eve when I finally had the thought of "Alright, maybe I should chill out, start fresh, new-year-new-me blah blah blah".
On January 2nd, I experienced my first ever hallucination due to withdrawals. The electronics in my home came to life, they were communicating with me, and they were NOT singing happy songs or telling funny jokes. As long as I live I will always remember: "Matt, you're 39 years old and you've dedicated your life to drinking. You can either join us, or if you tell anyone about this they WILL NOT believe you, and we WILL kill you".
I ran to my neighbors house, told her I thought someone was playing a high-tech prank on me, and she called the police. They came and brought me to Noble where I stayed 4 days before being transferred to Baystate, all told I spent 2 weeks in the hospital. My case worker suggested an out patient program, and then came New Growth.
The structure of having somewhere to be every day, the knowledge and compassion and resources and encouragement from the staff, the overwhelming positivity and healing that began with support from total strangers, with one thing in common: lets take back our lives before they are taken from us because life is worth it. We're worth it.
I dont know if I just got super lucky and hit the absolute jackpot, or the stars lined up just right and my particular situation unfolded exactly the way it had to, or whatever it was. But I can honestly and truly say that New Growth has provided the only foundation thats been strong enough for me to start building the life and the future I imagine for myself, and thats exactly what a recovery center is supposed to do. They'll give you all the tools you need, you just have to be ready and willing to build something beautiful. New Growth takes care of the rest...(plus pizza on Fridays 😂)
This place works. Im telling you please take the chance, you have my word you will be so happy you did 🙏
Matt
3 days ago
Great clinicians that know about their work personally and really care about their participants wonderful place to find great people to have in your recovery journey
Wonderful place to go for therapy! There is a feeling of family and unity that really helps the healing process. Highly recommend it!
Kim McNatt
4 weeks ago
This is an incredible place, all of the facilities, all of the staff. I hate how I learned of them, but I love how they serve.
Marcus Johnson
1 month ago
From the welcome we received in the parking garage, and the kindness in the cafeteria and the customer service at the registration desks and the doctors being the same ..respectful! Wow! Please train other facilities how to treat people and let them know it doesn’t cost extra to do so. Thanks #ShepherCenter & Dr. Shaw and Dr. Alaina H. I’m so grateful! #jewellCmOOre
After a terrible night at advocate Lutheran ER I came here and I was a little nervous but the man working reception was really nice. Then dr cohen was also nice, caring and helpful. The two nurses Morgan and Andre were awesome. I left feeling better physically and mentally after my visit. Thank you so much. 100% would recommend
brenda perez
1 month ago
Thank You for helping me with my anxiety. And getting a little more hydrated.
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Frequently Asked Questions
Does UniCare Insurance Cover Addiction Treatment?
If you have a UniCare managed Medicaid in West Virginia, that plan covers the full spectrum of addiction treatment, including drug rehab and addiction treatment with medications. So, to answer the question, “Does UniCare Mountain Health Trust cover drug rehab?” the answer is, yes, they do.
If you have the UniCare employee assistance program or EAP, be aware that it’s not a medical plan. While it may cover some outpatient therapy visits, it usually covers no other types of addiction treatment.
What Types of Plans Does UniCare Offer?
While UniCare only offers one pure health plan, they do have other products that can help you address your mental health and move toward the treatment you need.
UniCare offers a comprehensive Employee Assistance Program. These programs aren’t medical insurance. They’re a benefit your employer may provide in addition to health insurance. As a result, they don’t cover things like alcohol and drug rehab, or medications that treat substance use disorders.
The purpose of this benefit is usually to connect you with resources that might help you in different areas of your life. These resources may include counseling sessions, legal help, financial help, and child or elder care assistance.
West Virginia’s Medicaid Program is called Mountain Health Trust. UniCare is one of the insurance providers that you can choose to manage your Mountain Health Trust plan. These plans are intended for people who have low income. To get a UniCare Mountain Health Trust plan, you first need to qualify for Medicaid through the West Virginia online human services portal.
UniCare Mountain Health Trust is an HMO plan. This means that you must get care from the providers in their network, otherwise they won’t pay for it—unless it’s an emergency. If you’re thinking of signing up for an HMO type plan like this one, it’s a good idea to verify that the providers you’re used to seeing are in their network.
You may also want to check that they have care available near to you so that you don’t have to travel too far to get to it. Fortunately, this plan is accredited by the NCQA, which provides assurance that they have enough coverage for services to meet the needs of their members—needs such as drug rehab.
UniCare also allows employers to offer vision benefits that include eye exams and access to major retail locations where employees can buy glasses or contacts. Members get discounts if they choose options that go above the allowance for frames or other materials.
Finally, UniCare provides life insurance and disability insurance plans for employers to offer their employees. This gives employees and their families financial support if unforeseen circumstances cause injury or even death.
What Does it Mean that UniCare Has NCQA Accreditation?
When a health insurance plan has NCQA accreditation, it means that they’ve been evaluated by a third party to ensure they meet certain standards. To evaluate a plan, they look at the overall quality of care that plan members get. They also drill down and look at a number of specific areas including behavioral health.
Additionally, they check on how satisfied plan members are with the plan. While it’s still a good idea to look at the network yourself, an accreditation from NCQA usually means the plan has done well in these important areas and can likely meet your needs.
Who Does UniCare Mountain Health Trust Serve?
As a managed Medicaid plan, UniCare Mountain Health Trust serves West Virginia residents who have a low income. For most people, low income means that your household income is no more than 138% of the federal poverty line.
Children and pregnant women can get Medicaid with higher household incomes. West Virginia doesn’t have a work requirement for Medicaid at the time of this writing.
Does UniCare Cover Mental Healthcare?
Medicaid is the single largest payer for mental health treatment. UniCare managed Medicaid in West Virginia also covers mental health treatments and treatment for co occurring mental health conditions. A co occurring condition is also called a dual diagnosis. This is the term used to describe when you simultaneously have symptoms of more than one condition. Treatment for dual diagnosis is specialized and mental health and addiction need to be treated together to achieve the best results.
Congress enacted several laws designed to ensure you have access to mental health treatment including the 2008 Mental Health Parity and Addiction Equity Act and the 2010 Affordable Care Act. State administered Medicaid programs must follow these regulations.
However, each state can cover mental health services differently. Behavioral health services for mental health conditions can include counseling and psychotherapy which is also known as talk therapy. Treatments are conducted by trained mental health professionals such as psychologists and therapists along with counselors and clinical social workers.
UniCare also has an employee assistance program product. EAPs are purchased by employers and provide care at no cost to employees. An EAP helps maintain a healthy work environment. This benefits you and your employer.
An EAP can help you address various issues including legal concerns and financial issues and even help with aging parents. They also offer support for mental health such as stress and anxiety along with other mental health conditions. The EAP can help you with life events and relationship issues along with traumatic events and addiction. You have access to trained representatives 24/7/365. These are all mental health stressors that can increase the potential for drug or alcohol addiction.
The UniCare EAP program also offers resources to help with tobacco use and adoption. They have resources for education and identity theft recovery. Legal and financial consultations can help you with budgeting and debt along with credit counseling and estate planning. They offer education on their website about credit monitoring and workplace issues.
What Types of Inpatient Rehab Does UniCare’s Medicaid Plan Cover?
Under UniCare managed Medicaid services you have access to inpatient substance use disorder treatment. You don’t need a referral but care must be medically necessary and you might need preauthorizaton. Your physician can help create a treatment plan for inpatient or residential care to address your substance use disorder. This plan is an integral part of receiving insurance approval for the care you need.
Medical detoxification and residential care can help lay the foundation for long term recovery. Medical detoxification allows you to be supported through the detox process with FDA approved medications and other treatment to reduce withdrawal symptoms. This allows you to detox safely and as comfortably as possible so you can start fresh in rehab.
In residential treatment you’ll be able to focus entirely on your recovery without outside distractions. Customized treatment plans typically include evidence based therapies like cognitive behavioral therapy or motivational interviewing. You may also receive individual and group counseling and peer recovery support services. These approaches help identify addiction triggers and change negative thought patterns. Your thoughts create emotions and feelings which often drive actions.
By changing your negative thought patterns you can change your actions and reduce the potential for relapse. Changing negative thought patterns also helps improve decision making and increases emotional regulation. Each of these steps lays a strong foundation for you to achieve sobriety and sustainable recovery.
What Types of Outpatient Addiction Treatment Does UniCare’s Medicaid Plan Cover?
There are several types of outpatient addiction treatment that UniCare Medicaid plan covers. However, you might have to get prior authorization before being admitted into an outpatient program even if you transition from residential to outpatient at the same facility.
Outpatient care allows you to live at home or in sober living while attending treatment during the day. There are several different levels of outpatient rehab.
A partial hospitalization program provides a highly structured and intensive outpatient treatment. These programs usually provide you with the same level of treatment as you received as an inpatient, but you can go home in the evening. A partial hospitalization program may be the first step in your treatment or it may be used as a transition out of residential care and into the community.
An intensive outpatient program is a step down from a partial hospitalization program. You receive therapy for several hours each week, which generally includes individual and group and even family therapy sessions. You continue to receive evidence based treatments but have greater flexibility in your schedule. Some treatment centers offer IOPs at different times of day so you can accommodate work or school obligations.
A general outpatient treatment program typically includes therapy once or twice a week and may also include group therapy and family therapy sessions. These outpatient programs often include plans for an aftercare program which continues to provide you with support in group and individual settings.
Aftercare programs may or may not be administered by the treatment center, but are usually developed as part of your discharge plan. Your aftercare program is developed depending on your needs and may include community support meetings and alumni programs along with medication management and family and individual therapies.
By calling the helpline you agree to the terms of use. We do not receive any commission or fee that is dependent upon which treatment provider a caller chooses. There is no obligation to enter treatment.
Calls to numbers on a specific treatment center listing will be routed to that treatment center. Calls to any general helpline could be forwarded to SAMHSA or a verified treatment provider.
If you wish to connect with non-sponsor centers, you can browse top-rated listings, visit our homepage and browse by state, or visit SAMHSA.