Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Ascension Holy Family

100 N. River Rd. Des Plaines, IL 60016
Claim Profile
3
Top 10 Rehab In Des Plaines
AMITA Health Holy Family Medical Center, Keys to Recovery IL 60016

About Ascension Holy Family

Ascension Holy Family Medical Center is a varied healthcare center in Des Plaines, Illinois that offers outpatient addiction treatment. The facility is actually primarily a long term acute care hospital for people who need a long hospital stay for medical conditions. But their outpatient substance use treatment program is an excellent resource for the community.

Your treatment program will be customized to you and your recovery. Their individual counseling and family counseling can help both you and your family work through your addiction and the issues that impact it. This is a powerful part of long term recovery. Your program could also include medications to help reduce your cravings.

A notable factor about this treatment center is how well they’re able to help people with a dual diagnosis. They work with you on an individual basis to get you the care you need for your addiction and any mental health conditions you may have.

Latest Reviews

Scott Shannon
5 months ago on Google
1
trying to attend daily mass and scecurty wont let me in. trying to go to the chapel
Response from the owner3 weeks ago
Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Could you please reach out to us at 815-200-1068 (Mon-Fri 8 am-4:30 pm) at your earliest convenience? Thank you. -Ascension Illinois Community Manager
Patrizia Mangialardi
6 months ago on Google
1
I never write any comment but this time I had to , the security is always rude his name is Cloyde Brock badge number 521 , every time I came to see my dad is always making problems never welcome me is very unprofessional and I truly don t appreciate the way he talked to me !! People like him shouldn t work in a hospital where you already deal with family matters unacceptable!!! I would give him zero stars !!!
Response from the owner1 month ago
We take all reviews seriously. If you're willing to discuss this in more detail, please reach out to us at 815-200-1068 (Mon-Fri 8 am-4:30 pm). Thank you. -Ascension Illinois Community Manager
Brittney beach
6 months ago on Google
2
This is the second time my husband has been here at this facility. The first time he was getting something done and his heart Flatline. Now we are here this time and the staff doesn't do their jobs. The day time staff is excellent never has attitudes and supports the patient with care. Now the night time staff is a whole different story. They always wants to pump the patient with drugs doesn't want to take the time to listen to the patient. When the patient needs extra support for any part of body they want to do what they want to do. When you ask them any question or give a suggestion they tell you that you make them feel intimidated. When you ask to speak to higher authority they say they feel intimidated. If you ask any questions at all about the care of your loves ones they will threatened to call security and get you kicked out. Don't send your loved ones here if your apart of a different race. They will not care for your loved ones here.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
7.7 / 10

Location

Accepted Insurance

Ascension Holy Family works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
When participating in an inpatient rehab program, you'll reside at the treatment center for the duration of the program. Your housing and meals are provided, allowing you to focus on your recovery without outside triggers, stressors, and other distractions. You'll receive daily addiction counseling, drawing on various psychotherapeutic approaches like cognitive behavioral therapy (CBT) and motivational interviewing. Many inpatient drug rehabs also offer complementary holistic therapies, such as yoga, meditation, or animal therapy, and creative arts therapy.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Joseph Impicciche

CEO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (847) 297-1800
Building icon

100 N. River Rd.
Des Plaines, IL 60016

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Des Plaines

Left arrow iconBack to IL

Reviews of Ascension Holy Family

3.2/5 (100 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
69
4
10
3
2
2
10
1
52

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (100 reviews)
joann Drozd
6 days ago
5

Very caring

Response from the ownerInvalid relative date format:
Thank you so much for the wonderful feedback!
Lenny Koczor
1 week ago
5

They're very friendly and very accommodating if you're late they kind of help you out they've done an outstanding job taking care of me

Response from the ownerInvalid relative date format:
We are so happy to hear that you found our team to be friendly and accommodating.<br>
Danielle Rohm
1 month ago
1

If I could give zero stars, I would. Please DO NOT send your loved one here if you can help it, they took horrible care of my mother after a bout with a rare pneumonia that almost killed her. Administration purposely understaffs this place and the nurses and techs are run ragged. My mother was belittled and yelled at by techs multiple times during her stay. PT doesn’t come on time, if they ever show up at all. We were in contact with supervisors at least half a dozen times during her stay due to poor standards of care, rude staff, missed therapies, the list goes on. We arrived to find her sitting in her own urine on multiple occasions because no one came to help her to the bathroom. Absolutely disgusting environment with old, poorly functioning equipment and staff who are just too run down to give patients the care they need.

Response from the ownerInvalid relative date format:
We are truly sorry to hear about your mother’s experience and the concerns you have shared. We take all feedback seriously and are committed to improving our care and environment. Your comments will be carefully reviewed to help us provide better support to our patients and their families. Please feel free to reach out to us if you would like to discuss this further.<br>
joshua podilla
1 month ago
1

Response from the ownerInvalid relative date format:
We would love to hear any suggestions you may have to help us achieve five-star service. Thank you!<br>
Badee Alawi
1 month ago
4

My dad was brought here for continued care, and I can confidently say this is the best LTACH we’ve experienced. Most of the employees here are incredibly compassionate, attentive, and genuinely caring. The staff overall are truly GREAT! Starting with the 3rd floor Nursing Manager, Joshua — an exceptional leader. He is understanding, a great listener, and was consistently supportive. He made a difficult time so much more bearable for our entire family. We are truly grateful for his presence and professionalism. A big thanks also goes to the night-shift Nurse Supervisor, Chris, who was equally outstanding and always on top of things. The nursing team deserves major recognition as well. Sylvia is top tier, and Andrea, Brigitte, Fidaa, Bosky, Jennifer, Dorian, Ritchie, Rincy, and Agaa were all excellent and deeply caring throughout. Respiratory Tech Joby stood out for his professionalism and kindness, along with team members like Vikram, Mercy, Billy, Benzie, and Anna. Unfortunately, I have to give 4 stars instead of 5 due to one very poor experience with a tech named Sheena, which did affect our overall impression of the respiratory department. I also want to commend the wonderful security team at the main entrance — Fedle, Bob, and Jerry were always warm and helpful. Special shoutout to Jasimine for her positive attitude. There are many more staff members whose names I can’t recall, but they all contributed to a truly positive experience. If you’re considering this facility for a loved one, I wholeheartedly recommend it. You can bring your family member here with peace of mind knowing they’ll be well cared for.

Response from the ownerInvalid relative date format:
Thank you so much for your heartfelt feedback. We’re honored to have cared for your dad and are proud of the compassionate team members you mentioned. Your trust and recommendation mean the world to us, and we’ll continue striving to provide the best care possible.<br>
Scott Shannon
5 months ago
1

trying to attend daily mass and scecurty wont let me in. trying to go to the chapel

Response from the ownerInvalid relative date format:
Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Could you please reach out to us at 815-200-1068 (Mon-Fri 8 am-4:30 pm) at your earliest convenience? Thank you. -Ascension Illinois Community Manager
Patrizia Mangialardi
6 months ago
1

I never write any comment but this time I had to , the security is always rude his name is Cloyde Brock badge number 521 , every time I came to see my dad is always making problems never welcome me is very unprofessional and I truly don’ t appreciate the way he talked to me !! People like him shouldn’t work in a hospital where you already deal with family matters unacceptable!!! I would give him zero stars !!!

Response from the ownerInvalid relative date format:
We take all reviews seriously. If you're willing to discuss this in more detail, please reach out to us at 815-200-1068 (Mon-Fri 8 am-4:30 pm). Thank you. -Ascension Illinois Community Manager
Brittney beach
6 months ago
2

This is the second time my husband has been here at this facility. The first time he was getting something done and his heart Flatline. Now we are here this time and the staff doesn't do their jobs. The day time staff is excellent never has attitudes and supports the patient with care. Now the night time staff is a whole different story. They always wants to pump the patient with drugs doesn't want to take the time to listen to the patient. When the patient needs extra support for any part of body they want to do what they want to do. When you ask them any question or give a suggestion they tell you that you make them feel intimidated. When you ask to speak to higher authority they say they feel intimidated. If you ask any questions at all about the care of your loves ones they will threatened to call security and get you kicked out. Don't send your loved ones here if your apart of a different race. They will not care for your loved ones here.

Stephanie spears
6 months ago
5

Response from the ownerInvalid relative date format:
Thank you. We appreciate your positive review. -Ascension Illinois Community Manager
Shivon Thurmon
7 months ago
5

Taking care of my brother nurses are very nice Housekeeping keep his room very clean

Response from the ownerInvalid relative date format:
Thank you; we appreciate your feedback! -Ascension Illinois Community Manager
Sally Taylor
8 months ago
4

I have been here for 3 1/2 weeks in the ICU(153). My medical care has been excellent from many doctors and nurses! The therapy is mediocre and RT’s in general are quite poor. The RT’s in general speak very little English so most of the time I just did my own treatments. The strength of the medical care overshadowed the weaker areas. One other strength is it is the best hospital food I have ever had…and I'm a picky eater!!

Response from the ownerInvalid relative date format:
We are always looking for ways to improve. If you're willing to discuss this in more detail, please reach out to us at 815-200-1068 (Mon-Fri 8 am-4:30 pm). Thank you. -Ascension Illinois Community Manager
Thomas Carroll
9 months ago
2

They don't return phone calls. Made 3 attempts.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Ascension Holy Family

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Abraxas Woodridge Interventions
Woodridge, IL (630) 968-6477

Abraxas Woodridge Interventions

Woodridge Interventions offers a continuum of substance abuse treatment serv... read more.
ModernMed Recovery – Lindenhurst Clinic
Lake Villa, IL (847) 423-6800

ModernMed Recovery – Lindenhurst Clinic

ModernMed Recovery - Lindenhurst Clinic is an out patient treatment facility... read more.
WestCare – Community Involvement Center
Chicago, IL (312) 568-7051

WestCare – Community Involvement Center

WestCare - Community Involvement Center offers outpatient substance abuse tr... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline