Suncloud: Prioritizing Profits Over Patients' Well-being My 4-week experience at Suncloud was marred by several disturbing issues: Medication Errors: Nurses repeatedly attempted to administer the wrong medications, and on occasion, there were significant delays in obta ...
About SunCloud Health – Chicago Lincoln Park Treatment Center
SunCloud Health provides substance abuse and co-occurring mental health treatment in Chicago, Illinois. SunCloud notifies clients upfront that this is not a destination recovery center but one that offers comprehensive addiction treatment.
They focus on whole person care to address the mental, physical and emotional aspects of addiction and healing. Along with their traditional therapy methods they include holistic practices like mindfulness to reduce pain and promote a sense of calm.
The team understands that mental health conditions frequently accompany substance abuse. They don’t want guests faced with choosing which issue to treat so their dual diagnosis care ensures you get the services needed for long term recovery.
One of the unique aspects of their program is that some of the staff members are in recovery. That helps them understand your unique experiences and challenges. You’ll have a treatment coordinator assigned at intake so you have someone to guide and mentor you through the program.
They’ll help plan your treatment and track your progress and make any adjustments needed so you get the most effective care possible. I also found the teen programs that focused on specific conditions that they face, including self-harming, eating disorders, and depression.
Family members and significant others are welcome to participate in treatment. Addiction affects entire families and SunCloud wants to help mend these relationships and teach you to set appropriate boundaries for healing and lifelong sobriety.
You’ll learn the patterns that contribute to substance use and work on relapse prevention methods so you can overcome them for good. Process groups are integral to treatment at SunCloud. This service may include re-enactments that display how you interact with authority members, yourself and others. You also have opportunities to enjoy recovery in one of their peer-support apartment communities.
They work with various health insurance providers and accept checks, debit cards and credit card payments.
Latest Reviews
Sun Cloud Health is an exceptional mental health care center that truly prioritizes families and community well-being. From the moment you step through their doors, you are welcomed into a warm and supportive environment where individuals and families alike are met with compassion, professionalism, and a deep understanding of mental health challenges.One of the standout aspects of Sun Cloud Health is their dedication to family-centered care. They recognize that mental health is not just an individual journey but one that affects and is affected by loved ones. Their programs are designed to include family members in the healing process, offering therapy sessions that strengthen relationships, improve communication, and foster resilience. Whether it s parental support groups, couples counseling, or workshops for children and adolescents, they go the extra mile to ensure that every member of the family receives the support they need.Beyond their commitment to families, Sun cloud Health is deeply involved in the community. They offer outreach programs, educational seminars, and partnerships with local schools, businesses, and organizations to promote mental health awareness and early intervention. Their sliding-scale payment options and accessible care initiatives demonstrate a true commitment to making quality mental health services available to everyone, regardless of financial status.The staff at Sun Cloud Health is another reason this facility stands out. Their team of therapists, psychiatrists, and social workers are not only highly skilled but also genuinely invested in their patients well-being. They take the time to create individualized treatment plans, integrating evidence-based therapies with holistic approaches that address mind, body, and spirit.If you are seeking a mental health care facility that treats you like family and prioritizes both personal and community healing, Sun cloud Health is a place where you will find understanding, support, and hope. I highly recommend their services to anyone in need of compassionate and comprehensive mental health care.
I have known Dr Kim for over 10 years and can attest to her reputation, professionalism and experience.She is highly respected in the field and puts patient care first.The standard of care is set higher for others in the organization from her leadership.
I have referred a couple of my patients to SunCloud. One of my favorite things about SunCloud is that they treat the individual, not the disease. Also they treat co-occurring disorders and get to the underlying cause. The one thing my patients always talk about is the community that is built with other patients and the treatment team. I am going to continue to send my patients to SunCloud that need a higher level of care.
Rehab Score
Our Methodology
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8.6 / 10
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Location
Accepted Insurance
Medica
AllSavrs
Oxford Health Plans
Provider Network of America (PNOA)
Other Forms of Payment
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Employee Assistance ProgramMilitary members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Addiction Treatments
Levels of Care
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Partial Hospitalization Program A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Aftercare Support Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Yoga Studio
Staff & Accreditations
Staff
Kimberly Dennis, MD, CEDS
Chief Medical Officer, CEO & Co Founder
Melissa Rocchi, ATR, LCPC
Executive Director
Colleen Kestel, MBA, RDN, LDN
Director of Operations and Compliance
Alexander Chevalier, MD
Medical Director
Dr. Nicole Bishop
Psychologist & Clinical Director
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 595716
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
Contact Information
(877) 453-0799 
1840 North Clybourn
Suite 500
Chicago, IL 60614
Get Help Now - 708-470-6914
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Fact checked and written by:
Patti Croft, MBA
Edited by:
Courtney Myers, MS
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