Top Ranked Drug Rehab Centers In Waukegan, IL

Nicasa Behavioral Health Services 2.4 (18)Waukegan

Nicasa is a very good place to be and having respect for the staff and it's subordinates goes a long way. I really appreciate the Dr. She took the time to listen to what I had to say pertaining to the services that lead me there. She along with other staff were very helpful, informative, and over all genuine. I came in a little upset and I left happy because the level of professionalism and respect I received was 5 star worthy. MR JB

Under the circumstances this place was great , really worked with me to get me done with the class A.S.AP and Ferlando was very informative of what to expect during and after the program .

Entered Bridge House in January of 2000 and stayed 5 months. Bridge House staff were great. They introduced me to the tools to stay sober and I've never picked up a drink since. Over 25 years sober now! Thank you for that.

Nicasa is a very place to be if you are respectful to and of staff. I would rate this facility 5 stars giving my said experience. Julian Buford

Stayed there 2 years ago. Great staff,and facility. Stayed sober 2 years. Till my next relapse. No reflection on them .

Very caring people also help with any needs♥️🙏

Professional People

Make sure your seeing a doctor because they will have a nurse practitioner see you if you don't tell them you need to see a doctor.

Love the atmosphere

I needed a copy of an older letter from my medical records and Stephanie, one of the medical records associates took care of my request in the most prompt and professional way possible. She was able to send it thru to my patient portal enabling me to not have to come into their department to pick up a copy. She suggested this to be the quickest way possible. She is very knowledgeable and has an attitude of making sure your needs are met. Great job!

Staff is pleasant and the environment is clean

Nancy was such a great person in the call center nice very palient and very helpful ty Nancy.

My home Clinic no complaints, have been helping me with my type 2 diabetes for the last 2 years, and are open to listening to new suggestions concerning your health

The entire Compass staff here, from the receptionists, nurses, treatment team and group therapists are truly some of the most caring, giving, compassionate, supportive and exceptionally intelligent & wonderful individuals I have ever had the privilege to meet and entrust my care to. I would recommend this center for anyone struggling with mental & emotional needs and need professional help and care. I will never forget this team and am forever grateful to them for the support and treatment I received during my healing journey here.

I’ve been to Compass, and it honestly helped me a lot. I’ve struggled with anxiety and depression since quarantine, and I learned some really good coping skills here. The child program’s great, and the adolescent one’s okay. There were a few things I didn’t love, but overall it was a good experience and the two months I was there really paid off.

Compass helped give me my life back! I was in program for a few months. Compass was a safe and comfortable environment to grow and learn. I highly recommend the OCD/complex anxiety program to those who may struggle with anxiety and OCD. Exposure therapy changed my life. I am so grateful for my time at Compass. I couldn’t have asked for a better treatment team.

Very caring

They're very friendly and very accommodating if you're late they kind of help you out they've done an outstanding job taking care of me

My dad was brought here for continued care, and I can confidently say this is the best LTACH we’ve experienced. Most of the employees here are incredibly compassionate, attentive, and genuinely caring. The staff overall are truly GREAT! Starting with the 3rd floor Nursing Manager, Joshua — an exceptional leader. He is understanding, a great listener, and was consistently supportive. He made a difficult time so much more bearable for our entire family. We are truly grateful for his presence and professionalism. A big thanks also goes to the night-shift Nurse Supervisor, Chris, who was equally outstanding and always on top of things. The nursing team deserves major recognition as well. Sylvia is top tier, and Andrea, Brigitte, Fidaa, Bosky, Jennifer, Dorian, Ritchie, Rincy, and Agaa were all excellent and deeply caring throughout. Respiratory Tech Joby stood out for his professionalism and kindness, along with team members like Vikram, Mercy, Billy, Benzie, and Anna. Unfortunately, I have to give 4 stars instead of 5 due to one very poor experience with a tech named Sheena, which did affect our overall impression of the respiratory department. I also want to commend the wonderful security team at the main entrance — Fedle, Bob, and Jerry were always warm and helpful. Special shoutout to Jasimine for her positive attitude. There are many more staff members whose names I can’t recall, but they all contributed to a truly positive experience. If you’re considering this facility for a loved one, I wholeheartedly recommend it. You can bring your family member here with peace of mind knowing they’ll be well cared for.

The only people who leave bad reviews are the people who didnt want help or treatment. I LOVED IT HERE and they helped me so much with my abusive parents! I stayed here for 60+ days and honestly didn’t want to leave. I loved everyone that worked in the adolescent unit and hope they still work here!

I came here for the Adult IOP program after a recent stay at inpatient unit at a different hospital. I cannot say enough about how well this program is run and the people who run it. Dee and Cory are amazing at what they do . They have that perfect balance of understanding your thoughts and challenging your thoughts . Everyone is able to speak as much or as little as they want. The program is well structured and you can expect the same and clear expectations daily. A variety of activities and discussion groups from daily check ins to music and art therapy. Strongly reccommend this program if needed.

I was a patient in 2-South recently. The condition that landed me in NCHBHC isn't the usual (it's an endocrine disorder with marked psych symptoms), but thankfully the teams of nurses, docs, caseworkers, and BHAs at NCH not only took me at my word when I explained what was going on, but actively asked insightful, curious questions to gain a better understanding of my condition and how best to help me get back on my feet. They were also phenomenal allies, and because of their conscientiousness and willingness to listen, I felt safe as a nonbinary patient. Thank you Dr Okoli, Dr Ghani, the entire glorious nursing team, Jen, and the fantastic BHA team. Y'all worked in tandem with my outside team of docs and helped me get back on my feet when I was too exhausted to keep up by myself. Special thanks to Alma, Jen, Donte, John, Emma, Aleksandra, and Syed, who sat with me during difficult moments and made me feel seen and cared-for as myself, not just as a patient. Endeavor, you'd do well to give every single employee there a solid raise (they've seriously earned it), and perhaps consider hiring a few more folks. I was surprised to see some faces back so quickly after they'd already put in a full shift. Your teams need rest and recovery time, too, especially teams so attentively patient-focused as this one. As far as the facility goes, it's an inpatient mental health hospital. You're rarely the only patient on the ward, and you definitely shouldn't expect to be waited on hand and foot if you're otherwise able-bodied and of sound(ish) mind. You don't get to have your phone or electronics, no drawstrings, no belts, no hoodies-- it can feel isolating, but it's standard protocol for these sorts of places for good reason. This is not a penthouse suite at the Ritz-Carlton-- it is a hospital where you *will* be working alongside your doc team and other patients to heal and adapt. Adjust your expectations accordingly. Some rooms are singles, and some rooms are doubles. All the floors are clean, beds are comfy, blankets are hospital standard (you can ask for an extra if you're cold, and room temps can be adjusted individually), and the nurse and BHA teams check in every fifteen minutes, day and night. Leaving your door half-open helps mitigate the change in light levels when they check in if that disrupts your sleep, and the nurses can give melatonin to help with getting *to* sleep. Showers are on a sign-up basis in morning and evening, and while the spigots kind of have an awkward spray, the water is warm and the shampoo smells good. The food is palatable to enjoyable (with the sole exception of the chicken parm, which is... well, it's *only* describable as edible-- best avoid that one), the papers come in daily so there are always crosswords, the TV gets regular channels as well as Freeform and Netflix, and coloring pages and word searches can be requested. They keep you busy with six to seven group sessions a day-- it can be exhausting to attend, and some folks find the topics 'cringey', but believe me, it's stuff that can really help, especially if you're honest with yourself and your docs about what you're dealing with. Overall, I would recommend NCH Behavioural Health 2-South to any adult in crisis as a safe, warm, helpful place to heal and find your footing again.