Excellus BlueCross BlueShield serves communities across upstate New York. They are an independent licensee of the Blue Cross Blue Shield Association of companies. This Federation allows independent companies to use Blue Cross Blue Shield resources while operating independently to serve the needs of local communities.
One of the key features of Excellus BlueCross BlueShield is its commitment to preventive care. They emphasize regular health screenings, wellness programs, and vaccinations. The company provides resources and support to policyholders to help manage chronic conditions like diabetes and heart disease to help reduce costly hospitalizations.
If you’re exploring treatment choices or comparing facilities that accept Excellus BCBS, you can also learn more about rehab options to find programs that match your coverage and needs.
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Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionOpioid AddictionSubstance AbuseDual DiagnosisMental Health And Substance Abuse
Adult ProgramYoung Adult ProgramProgram For MenProgram For Women
Self-Pay OptionsPrivate insurance
If You wanna get back to living a good life free of drugs and alcohol I would recommend All In highly. Great group of Techs , Facilitators , Therapist and Spiritual Guidance
Walter Pines
1 week ago
The best place ever.
Robert Gonzales
1 week ago
All in all, I was very appreciative of the way staff/techs treated me with respect in dealing with my alcoholism & how to become a sober individual. I am very grateful to everyone involved in my recovery.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionDual DiagnosisOpioid AddictionSubstance AbuseMental Health And Substance Abuse
Adult ProgramYoung Adult ProgramProgram For MenProgram For Women
Private insuranceSelf-Pay Options
This was a very good place everyone is very nice and respectful the therapist ms. Karen is top tier she gets it done to the max her and the counselor ms.Kelly are a dynamic duo they helped me out tremendously.
Johntae Joyner
2 days ago
All In Solutions Cherry Hill literally saved my life. I don’t know where I would be if not for them. First, their program is A1 in my book. I was so broken when I made that call. From the first call until I actually got to the treatment center was God send. They made me feel like a movie star. My therapist Mrs Karen Caston was absolutely the BEST!!! She knows her stuff, I was still in denial with some things that was pointed out to me. She cried with me and held my hand through the entire process I love her and so do all of her other clients. The entire team at All In are blessings from medical management to all facilitators and techs. I met a lot of amazing people at this place including other clients. If you have a substance abuse problem I totally recommend All In Solutions Cherry Hill NJ! They will get you back on the right path for your life. You just have to be willing to take that step. I love all of you guys! Thank you for my life!!!!
Brandi Carter
4 days ago
I love this place it absolutely changed my life. It saved my life. I would recommend it to anybody. The staff was absolutely amazing. Erica at the front desk was very helpful. Kirsten the tech was amazing so was Kat in intake Miss Helen and the check was absolutely amazing Ray in the office Jess as well if I could shout out to everybody I would, but I don’t know if I can but the whole staff was absolutely phenomenal
This is an ad and The Haven Detox – New Jersey is a paid advertiser. Paid advertisers may be listed first in search results. This ad may contain content provided by the advertiser. Rehab.com does not verify ad content or any reviews that are displayed. Learn More
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionMental Health And Substance AbuseOpioid AddictionSubstance AbuseDual Diagnosis
Adult ProgramProgram For MenProgram For WomenYoung Adult Program
Self-Pay OptionsPrivate insurance
THE REASON I GAVE MY THERAPIST SARAH 5 STARS. THE SIMPLE FACTORS I GOT TO KNOW ME LEARN MORE ABOUT ME. WHICH WAS EXCITING IN A WAY? BUT VERY JUST ONE HONEST ON THE BAD PARTS OF MYSELF THAT I NEED TO WORK ON AND NOT BEING SUCH A HYPOCRITE. AND LOOKING AT THE PEOPLE IN MY LIFE LIKE, WELL, I SHOULDN'T LOOK AT THEM THE WAY THAT I DO SO TAUGHT ME THAT.AND I CHERISH THE MOMENTS THAT I WAS WITH SARAH.MY THERAPIST, VERY, VERY MUCH.IT WAS A VERY AWESOME EXPERIENCE FOR ME.
William Bradley
1 week ago
This facility is life changing, I did an initial 30 days in detox as well as 21 days in outpatient. I’ve never felt so confident in my recovery and it’s thanks to the family I made here. These people aren’t just my friends anymore they’re so much more than that and that goes for my peers as well as the staff. The staff genuinely care about you and will form a connection with you if you’re willing to let them in. I hadn’t been sober for more than 30 days since I was 11 I’m now heading towards 60 days of sobriety and I’ve never felt better. It feels like I’ve come back to life, their classes are intriguing and fun they always keep you occupied and invested. A special thank you to the counselors Dave, Hepzibeth, Jason, Sara, Silvia & Ariel. As well as all the staff I love you guys and I’m gonna miss yall!
giovanni acevedo
1 week ago
My experience here was amazing! The staff and curriculum is like no other. They teach you how to live a better life through coping skills and learning emotional awareness. I highly recommend AIS for anyone in Addiction!!!!
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
This place is like no other facility I’ve been to tons of freedom not locked down to a specific hallway. Has a full gym basketball court arcade 2 bowling alley lanes pickleball courts barber and more. Staff is incredibly helpful friendly and most are in recovery as well so they truly understand what we’re going through I recommend ICFR.
Timeye76
1 week ago
Great place to go for help and services.
Garrison McMillian
1 week ago
Christina is an amazing tech she helped me through so much.
This is an ad and The Haven Detox – New England is a paid advertiser. Paid advertisers may be listed first in search results. This ad may contain content provided by the advertiser. Rehab.com does not verify ad content or any reviews that are displayed. Learn More
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
The staff are great. They're always courteous and accommodating to your individual needs. They are also very helpful in regards to your making the transition to PHP.
Marcus O'Rear
1 week ago
I had a great experience at haven. The staff was very interested in what I needed. Ms Lauren especially she has been a great help. .Ms Ashley,I have great respect for her because she won't lie to you,and will call you out if needed
. The staff as a whole was great.
Donald Ingram
1 week ago
My experience was nothing short of life changing. The staff are very supportive and encouraging and will help with whatever your needs may be. The counselors and very helpful and insightful, especially Sarah and Mike. Ashley and Roni are also very helpful with assisting you with aftercare plans and support while you’re here and moving on. A good place to become and stay sober. Thank you
Opioid AddictionDrug AddictionSubstance AbuseMental HealthAlcoholismMental Health and Substance AbuseDual Diagnosis
Adult ProgramYoung Adult Program
Private InsuranceSelf-Pay Options
This place goes above and beyond for its clients. Let’s just say I’ve been there more than once on my road to recovery. The staff have become my second family. They have an alumni person that’s reaches out to clients to follow up after treatment and I call her my guardian angel. This place saved my life more than once and I believe it could do the same for you or your loved one. Highly recommend!
Jason Perry
10 months ago
Numa is a wonderful facility helping many people suffering from the disease of addiction. The staff truly cares and shows the utmost attention to detail. I would recommend to any family member or friend!!!
Alex Spivak
1 year ago
Great place to heal and grow. The staff care and are willing to help if you let them. Educational and useful groups that prepare you for relapse prevention and coping skills etc. Definitely recommend if you or a loved one are looking for a treatment center that CARE about their clients.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
I had a great experience with this place , the environment is friendly and everyone was very welcoming
T'chelle Lockhart
3 weeks ago
A younger family member of mine has gone through here and my experience with this inpatient rehab for youths has been incredibly positive. The leadership team is compassionate, professional, and truly committed to helping the kids succeed. The clinical team is knowledgeable, supportive, and treats each client with dignity and care. The direct care staff go above and beyond every day — they are patient, attentive, and genuinely invested in the well-being and recovery of the youths they work with. You can tell there is a strong sense of teamwork throughout the program, and the environment feels safe, structured, and caring. I’m very grateful for the support and dedication this team provides to both the clients and their families.
Daniel Schiller
3 weeks ago
As a mental health provider, I feel confident referring patients with substance use challenges to Never Alone. Feedback from former residents consistently highlights the quality of the staff, clinical care, and overall environment. The facility offers a well-rounded program that combines a variety of therapeutic groups with meaningful recreational activities, supporting both recovery and personal growth.
I highly recommend Never Alone, both personally and professionally, to anyone supporting a teen struggling with substance use.
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Staff is very helpful. Best nursing staff and best group staff. Linda is the best out of all
William Stevens
1 month ago
First I would like to say how amazing all the counselors are and staff. Would love to point out the awesome therapist Arie( Drill Sgt) Bre, and Courtney. They've been amazing amd truly care...straight to the point and no sugar coating. All the techs were awesome especially a big shout out to Carla, David, Eric (Ray Ray), Kristi, and Shannel...thanks for everything you've helped me out with and showing me love during my recovery. Now the nursing team and Drs were fantastic. Greatful for the Gene Testing and putting me on the right meds....Love you Larry. Shout to Tony (Big T) for dealing with all are shenanigans amd having fun. Now to my favorite instructor Linda who I felt a huge connection with and understand my past addiction. You truly was God Sent and helped me in ways I will never forget....I Love You and from the bottom of my ❤️ thank you so much for being so real and understanding, I will never forget you.
Jeremiah
1 month ago
This place is great the staff is great it really helped me
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Frequently Asked Questions
Does Excellus BCBS Cover Addiction Treatment?
Most Excellus BlueCross BlueShield health insurance policies cover drug rehab and addiction treatment. The 2010 Affordable Care Act requires most insurance plans to cover 10 essential health benefits, which include both mental health and substance use treatment. However, there are exceptions to the law, and every plan is different, so be sure to check your coverage details before you begin rehab.
Your insurance plan will also focus on covering medically necessary care, which will be largely determined by the treatment plan your doctor creates. Work closely with your doctor so you know what kind of treatment to look for when it’s time to start your recovery.
What Type of Plans Does Excellus BCBS Offer
Excellus BlueCross BlueShield offers different types of policies across New York state counties. You may have an individual and family plan through the Marketplace or your employer. Those who qualify may have a Medicaid or Medicare plan. Not every policy is available in every county.
The individual and family plans vary based on how much the monthly premium is and how much they cover. A Bronze plan in the Marketplace will have the lowest premium but only cover about 60% of the cost of care. A Gold plan in the Marketplace is more expensive monthly but also covers about 80% of the cost of care. A silver plan offers a moderate premium and covers 70% of your care.
The Excellus Essential Plan is a free insurance plan available to people with lower or moderate incomes who do not qualify for Medicaid. This helps fill the gap for individuals who make too much to qualify for Medicaid but not enough to afford plans in the Marketplace. Each Essential plan has the same benefits and features, but the one you qualify for depends on your household size and income.
They also offer several free or low cost choices if you qualify for Medicaid or Child Health Plus, which is insurance coverage for eligible children up to age 19 based on your family’s gross income. Excellus offers different Medicaid plans depending on the county you live in.
Excellus also offers Medicare Advantage plans that replace Original Medicare and may include extra benefits such as dental, vision, and hearing coverage. However if you have an Advantage plan, you may need to use an in network provider and some care requires preauthorization.
Finally, Excellus BlueCross BlueShield offers dental plans for individuals and families that help cover preventive care, such as exams, fluoride treatments, and x-rays, as well as routine treatment such as cleanings and root canals.
How to Verify Coverage With Excellus BCBS
Not all policies have the same level of coverage for drug addiction treatment. You must verify your insurance coverage before starting treatment so you are not surprised by unexpected bills and can seek financial aid from appropriate sources to cover treatment your policy benefits do not cover.
Excellus has a member services phone number for individual and group policies and if you are on Medicare. Member Services can answer questions about your policy benefits and guide you to in network drug and alcohol addiction treatment centers.
A second option is to work with the treatment center of your choice. Many times they verify your insurance policy coverage free of charge and offer a quick phone assessment to determine if you are a good fit for their program. They can also estimate your out of pocket expenses based on your insurance policy coverage. Some treatment centers will help guide you in finding financial aid within the community, including scholarships and grants from local businesses, and may offer alternative payment plans or sliding scale fees.
What Inpatient Addiction Treatment Does Excellus BCBS Cover?
Most Excellus plans will cover necessary inpatient addiction care. Excellus will expect the clinician who refers you to residential treatment to show that it’s the level of care needed to address your illness severity. With some Excellus plans the referral might need to come from your primary care provider.
Depending on the substance you have been using you may have to go through medical detox before you can go to residential rehab. Some residential rehabs can do medical detox on site but not all can. While at detox the focus is to medically supervise your withdrawal to keep it safe and as comfortable as possible. It can take between three to ten days to withdraw from a substance for most people.
In residential rehab you can expect the focus of the treatment to change from medical management to building your recovery. Your stay may last weeks to months. Life in residential treatment is highly structured to help bring healthy routines back into your life. You’ll spend your day in individual counseling and groups that teach you how to live in recovery and prevent relapse.
What Outpatient Rehab Does Excellus BCBS Cover?
Most Excellus plans will cover some level of outpatient rehab but every plan is different. It’s important to get your insurance details before you commit to treatment — especially because you may need a referral or preauthorization to get coverage.
After inpatient care Excellus may cover treatment in a partial hospitalization program (PHP). Some people can start treatment at this level if they have a stable supportive living environment. PHP is a lot like residential rehab with the main difference being that you sleep at home and return daily for treatment. Like residential rehab the therapy groups center around teaching you how to prevent relapse and live in recovery.
After PHP or instead of it your provider may refer you to an intensive outpatient program (IOP) if your clinical condition warrants. The difference between IOP and PHP is the length of time you’re there each day. An IOP is usually two to three times a week and it might not last the entire day. This option is best for people who are trying to keep their job while they’re in treatment or who are returning to work after having been in treatment full time.
Excellus includes standard outpatient treatment providers in their network. With standard outpatient treatment you’ll meet with an addiction counselor and/or a medication provider on a regular basis. The usual frequency is once a month but you and your clinicians may agree on a different schedule. Note that certain plans may expect you to get a referral from your primary care provider for visits with a counselor or addiction specialist to be covered.
Does Excellus BCBS Cover Methadone & Suboxone (MAT)?
Addiction treatment that uses medications like methadone or Suboxone is commonly known as medication assisted treatment or MAT. You can use medications to help you treat opioid use disorder and alcohol use disorder. If MAT is a medically necessary part of your treatment plan then Excellus may cover it.
One way to use MAT is as part of a medically supervised withdrawal or detox. Medications can aid withdrawal from alcohol or benzodiazepines or opioids so that you avoid the worst health consequences of detox. Once you’re through detox there are medications that can help manage cravings and avoid relapse that your MAT provider can prescribe.
People who are dependent on opioids have another option with MAT and that’s to go on a maintenance dose. With maintenance MAT you avoid going through a full detox. You may not detox at all depending on whether you’re maintained with Suboxone or methadone. A MAT provider can give you a prescription for Suboxone. With methadone you would need to go to a clinic every day to get your dose.
Does Addiction Treatment Need to Be In Network?
The type of plan you have will dictate if you have to stay within the Excellus provider network to get addiction treatment. If you have an HMO the answer is probably yes. Even with plan types that let you go out of network you’ll want to be sure to read the fine print about what happens if you do. If you go out of network with a plan that allows that coverage your expenses are likely to be much higher.
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If you wish to connect with non-sponsor centers, you can browse top-rated listings, visit our homepage and browse by state, or visit SAMHSA.