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NCH Behavioral Health Center

901 West Kirchhoff Road
Arlington Heights, IL 60005
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Northwest Community Hospital IL 60005

About NCH Behavioral Health Center

NCH Behavioral Health Center, located in Arlington Heights, Illinois is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization, intensive outpatient, and recovery housing. Specialty rehab programs at NCH Behavioral Health Center include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues. Patients at NCH Behavioral Health Center will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment. The natural setting lets patients get immersed in nature to reduce stress and begin their healing process in a holistic manner. For recreation, patients can continue education during recovery with day school. NCH Behavioral Health Center has received accreditations from the state of Illinois and The Joint Commission.

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Facility Overview

Bed icon 20
Number of Available Beds

Latest Reviews

nxiy
4 weeks ago on Google
5
The only people who leave bad reviews are the people who didnt want help or treatment. I LOVED IT HERE and they helped me so much with my abusive parents! I stayed here for 60+ days and honestly didn’t want to leave. I loved everyone that worked in the adolescent unit and hope they still work here!
Response from the owner2 weeks ago
Thank you for your kind words! We’re delighted to hear that you had such a positive experience with Endeavor Health. Your feedback is important to us, and we’re deeply grateful for your support and trust in our care. With sincere appreciation, Endeavor Health
Shannon Doyle
6 months ago on Google
1
Literally the most awful psych ward of all time, cannot stress this enough!!! So much incompetence, it's endless really!
Janet Vanderpoel
Reviewed on 01/31/2025
1
A corrupt abusive staff. Don't bother offering them jobs anywhere! Terrifying, they used local actors as patients to harass legit patients who needed care and compassion. Abused the billing process to over charge, keep patients longer than was legal. Falsely reported patients behaviors, drugged them without their permission or knowledge. Doctors were inept and only read a few comments by staff. Made determinations without bothering to ask questions or question the validity of reports. Sickening. Don't hire any of the staff, they should be in prison, not the medical field. If I could give zero stars, I would ! Should have sued them.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

NCH Behavioral Health Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive outpatient programs (IOP) enable clients to receive high-level care while living at home. Clients may choose to enter IOP instead of enrolling in inpatient care post-detox or they may transition from an inpatient rehab into IOP. Intensive outpatient treatment involves multiple therapeutic sessions per week and includes a combination of psychotherapy and addiction and recovery education. Many programs also offer medication assisted treatment (MAT) and/or holistic therapies, such as acupuncture and massage.

Participants in 12 step programs focus on emotional, psychological, and spiritual growth as the foundation for long-term sobriety. They engage in regular 12 step meetings, which are anonymous, free, and accessible day and night, year-round, in most communities. Participants also receive one-on-one mentoring from a self-selected sponsor. Though the 12 steps of recovery are based on spiritual principles, religious affiliation isn't required. Specialized formats are available, including programs for seniors, teens, and families.

Living in a sober living home in Illinois is a lot like living in a traditional home. Everyone must contribute to household chores and maintenance. All residents must work and pay rent. Individuals can mostly come and go as they please, but they must be home before curfew. Most men's and women's sober living homes also host house meetings where they resolve disputes, assign responsibilities, and welcome new residents.

Loved ones can utilize a drug intervention in Illinois to help with addressing a family member's problematic substance use. The goal of the intervention is to educate the individual about the negative effects of their substance use and encourage them to accept professional treatment. Intervention services can help families initiate this conversation and plan appropriate follow-up care, such as inpatient or outpatient rehab.

As a flexible option, a partial hospitalization program (PHP) is tailored for those who don't require 24-hour care. PHP treatment can include daily therapeutic sessions and services such as relapse prevention and medication management. Based on your needs, PHP treatment duration can average 90 days and require a minimum of 20 hours of commitment weekly. While a partial hospitalization program typically requires a commute, telehealth may be available. PHP treatment costs can vary but are often covered by most insurance.

Addiction treatment often begins with 24-hour clinical care in Illinois. This supervised setting is the best environment for detox.where medical staff can provide 24/7 supervision and responsive care as your body is cleansed of addictive substances. Doctors may prescribe antagonist and partial agonist drugs to counteract the effects of drugs or alcohol, or they may slowly taper down dosages of substances to end physical dependence on the drug.

During the medically supervised detox process, licensed medical professionals monitor your vitals and administer medications meant to help alleviate the physical symptoms of withdrawal. The process can take between five and seven days, although the actual length depends on your individual needs. In most cases, medically assisted detox is partially, if not fully, covered by insurance.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Alcohol use disorder (alcoholism) can be severe, moderate, or mild. Symptoms include spending a lot of time drinking, wanting to stop but being unsuccessful, and feeling strong cravings that lead to overuse of alcohol. At any severity level, alcohol addiction is treatable through alcohol rehab in Illinois. Most comprehensive rehab programs include medical detox, inpatient rehab, and ongoing alcohol counseling/support (maintenance).

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

opium iconOpioid Addiction

In Illinois, comprehensive substance abuse treatment programs are available for individuals struggling with substances and their mental health. These programs offer various levels of care, including outpatient, inpatient, and partial hospitalization options. Skilled clinicians utilize evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and trauma-informed care to address substance abuse and improve your mental health. You'll also learn strategies to cope with relapse triggers and deal with stress.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills training in Illinois gives you the tools you need to meet daily demands. These fall into three main categories: personal skills, interpersonal skills, and cognitive skills. While in rehab, you'll work on each of these areas as part of your recovery treatment.

Without nutritional balance, you can't achieve overall health. Nutrition therapy restores this balance by providing healthy meals and teaching you how to choose foods that support recovery. It is an important part of most rehab programs in Illinois.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Dialectical behavior therapy in Illinois typically involves keeping a diary to track actions and emotions. Your therapist will use this diary to determine what to focus on during each session. In addition to individual sessions, you'll also attend group meetings where you are trained in coping skills.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • weight iconGym
  • meditation iconMeditation Room

Staff & Accreditations

Staff

Gerald "J.P." Gallagher

President & CEO

Deb Anderson

CIO

Joe Dant

Chief Growth Officer

Lakshmi Halasyamani, MD

Chief Clinical Officer

Sanjeeb Khatua, MD

Chief Physician Executive

Anne Martino

CMO

John Tressa

Chief Nursing Executive

Doug Welday

CFO

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Illinois

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Building icon

901 West Kirchhoff Road
Arlington Heights, IL 60005

Explore Other Centers Near Arlington Heights

Reviews of NCH Behavioral Health Center

2.48/5 (77 reviews)
1
Staff
1
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1
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1
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1
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5
22
4
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9
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40

Reviews

1
Good riddance

A corrupt abusive staff. Don't bother offering them jobs anywhere! Terrifying, they used local actors as patients to harass legit patients who needed care and compassion. Abused the billing process to over charge, keep patients longer than was legal. Falsely reported pat ... Read More

Janet V.
Reviewed on 1/30/2025
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (76 reviews)
nxiy
4 weeks ago
5

The only people who leave bad reviews are the people who didnt want help or treatment. I LOVED IT HERE and they helped me so much with my abusive parents! I stayed here for 60+ days and honestly didn’t want to leave. I loved everyone that worked in the adolescent unit and hope they still work here!

Response from the owner
Thank you for your kind words! We’re delighted to hear that you had such a positive experience with Endeavor Health. Your feedback is important to us, and we’re deeply grateful for your support and trust in our care. With sincere appreciation, Endeavor Health
J
2 months ago
1

Response from the owner
Hello, Thank you for taking a moment to leave a rating. At Endeavor Health, we value every piece of feedback and would truly appreciate the opportunity to better understand any concerns you may have. If you’re open to sharing more, please reach out to us at contactus@endeavorhealth.org with your name, contact information, and any details you’d like to provide. All the best, Endeavor Health
Shannon Doyle
6 months ago
1

Literally the most awful psych ward of all time, cannot stress this enough!!! So much incompetence, it's endless really!

Brian Siwinski
7 months ago
1

Response from the owner
Hello Brian, Thank you for providing a rating. We take all feedback seriously and would like the opportunity to address any concerns you may have. Please contact us at healthdesk@eehealth.org with your name, contact information and any details you would like to provide.
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