800-784-1361
This facility is just amazing! Truly felt like everyone cared about me, and I can honestly say I trusted everyone in there. Trust is very hard for me, but the adult program and the staff allowed me to be myself with no judgement. I'm trying so hard to follow the rules and no ...
About Linden Oaks Medical Group – St. Charles
Linden Oaks Medical Group–St- Charles Outpatient Services is a mental health and addiction treatment center for adolescents and adults in St. Charles, Illinois. Dedicated programming is available for seniors, young adults, teens, postpartum women, and persons with co-occurring addiction and mental illness.
The outpatient program is designed to promote clients’ sustained recovery through a robust continuum of care aligned with clients’ evolving needs. Their levels of care include incentive outpatient (IOP), partial hospitalization (PHP), standard outpatient, and aftercare programming. Clients engage in intensive, trauma informed CBT and DBT based psychotherapy, including individual, group, and family counseling. An array of evidence based complementary therapies, including animal therapy, yoga, meditation, and experiential therapy, is available. The program also emphasizes recovery focused life skills training. Adolescent clients in the PHP program may attend the accredited, onsite day school.
The aftercare services at Linden Oaks Medical Group are designed to facilitate clients’ successful reintegration into their homes, workplace, school, and community. Peer coaching, career counseling, 12 step program induction, and referrals for medical, mental health, and social service programs are available.
Linden Oaks Medical Group–St. Charles Outpatient Services is accredited by the Joint Commission. They accept private insurance, military insurance, Medicare, Medicaid, and self pay. Daily fee schedules and financial aid are available.
Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount
Latest Reviews
This place doesn’t keep your information confidential. Samantha is a terrible therapist and she shares your information with people throughout the office which is unacceptable. Stay away from this company and especially from this therapist!!
My experience was not so great! The staff here does not care for your Mental Health! The receptionist that sit in the front are very rude and always have an attitude and talk behind your back. That should tell you something. The receptionist should be the first impression to stand out but instead I have seen them talking behind others back and having a major attitude problem which is unacceptable if your trying to show impression to your patients.
Faizal is a very bad Psychiatrist. Faizal acts like he is a professional psychiatrist but really he’s not. Faizal doesn’t have any knowledge of what he is treating his patients. He’s always on his phone during sessions. I can clearly tell you this from my two years of experience with Faizal he does not have any sort of background knowledge about Mental Health, and treating people with disabilities.
I’ve seen him on the phone majority of times during my sessions researching about medications, diagnosis, and other mental health treatments that can help improve our mind and body function in a daily normal lifestyle. My main point is you go to school for a reason to gain knowledge and not use your device in sessions.
Faizal,
Use your own brain and knowledge! Learn how to stay away from your phone to diagnose patients. We all know you find a way to use AI to take notes during your sessions and record patients when there in session but be respectful to them and kindly ask them if it’s okay to use AI to take notes and record because it’s very rude to record patients without the approval and consent. Please stay away from this clown! 🤡
I had also been seeing a therapist for two years and her name was Samantha. Samantha was the most sweetest and kindest therapist I’ve ever met until I noticed she is known for building a fake relationship with her patients and not supporting patients with disabilities. She’s an expert in lying to her patients which is unacceptable. Therapy should be a place where you feel honesty, safe, supported, and trusted! Don’t make the mistake that I did just warning you!
But lastly, during my two years with Endeavor Health Behavioral Center at Linden Oaks I started to realize that my Psychiatrist, Therapist, and Staff have lied to me at least multiple times and I’ve lost trust and loyalty with them.
I take my Mental Health very seriously and if the staff and providers can’t be honest with me then I will stay away from this company for Behavioral Health Services and I hope you do the same after reading my review and experience.
Response from the owner3 months ago
Hello Birju, Thank you for taking the time to share your experience with Endeavor Health. We value your feedback and would appreciate the chance to learn more. If you’re comfortable doing so, please contact our Patient Experience Team at contactus@endeavorhealth.org with any additional details. We hope to hear from you. With care and respect, Endeavor Health Brandon Nemeth
Reviewed on 07/22/2025
This facility is just amazing! Truly felt like everyone cared about me, and I can honestly say I trusted everyone in there. Trust is very hard for me, but the adult program and the staff allowed me to be myself with no judgement. I'm trying so hard to follow the rules and not name any staff but will give a broad review. Right when you walk in the staff is friendly, always smiling which in turn made me smile. The supervisor is amazing; the head of the counselors who leads the group therapy is one of the best people I ever met. The staff that lead the groups cared about me, and it was genuine, and they are so smart and fun. From the psychiatrist to my therapist everyone was on the same page. I just want to say thank you to everyone there from the bottom of my heart!
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
8 / 10
Gallery
Accepted Insurance
Zing Health
Devoted Health
Clear Spring Health
Contigo Health
Illinois Department of Public Aid
Longevity
YouthCare
Zelis
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Addiction Treatments
Levels of Care
Outpatient care for addiction is an important part of the recovery process. After the initial detoxification and/or residential treatment, they will work with you to set up an outpatient treatment plan that meets your needs. There are different levels available depending on the patient's needs, including the Partial Hospitalization Program and the Intensive Outpatient Program.
Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. At Linden Oaks the IOP consists of daily therapy, including group, individual and family.
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
As a flexible option, a partial hospitalization program (PHP) is tailored for those who don't require 24-hour care. PHP treatment can include daily therapeutic sessions and services such as relapse prevention and medication management. Based on your needs, PHP treatment duration can average 90 days and require a minimum of 20 hours of commitment weekly. While a partial hospitalization program typically requires a commute, telehealth may be available. PHP treatment costs can vary but are often covered by most insurance.
When participating in an inpatient rehab program, you'll reside at the treatment center for the duration of the program. Your housing and meals are provided, allowing you to focus on your recovery without outside triggers, stressors, and other distractions. You'll receive daily addiction counseling, drawing on various psychotherapeutic approaches like cognitive behavioral therapy (CBT) and motivational interviewing. Many inpatient drug rehabs also offer complementary holistic therapies, such as yoga, meditation, or animal therapy, and creative arts therapy.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Alcohol use disorder (alcoholism) can be severe, moderate, or mild. Symptoms include spending a lot of time drinking, wanting to stop but being unsuccessful, and feeling strong cravings that lead to overuse of alcohol. At any severity level, alcohol addiction is treatable through alcohol rehab in Illinois. Most comprehensive rehab programs include medical detox, inpatient rehab, and ongoing alcohol counseling/support (maintenance).
Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.
Opioid AddictionIn Illinois, comprehensive substance abuse treatment programs are available for individuals struggling with substances and their mental health. These programs offer various levels of care, including outpatient, inpatient, and partial hospitalization options. Skilled clinicians utilize evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and trauma-informed care to address substance abuse and improve your mental health. You'll also learn strategies to cope with relapse triggers and deal with stress.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
The therapists of Linden Oaks Medical Group provide traditional outpatient therapy. Patients usually meet once or twice a week for talk therapy with a counselor. The frequency of your sessions may vary based on your therapist’s and/or psychiatrist’s recommendations. Sessions last 45 minutes to an hour.
Motivational interviewing in Illinois is person centered and collaborative. This method allows the therapist to come alongside the client to address the issue of ambivalence toward change. By listening and reflecting, the therapist helps the client see the need for change and commit to making changes.
The Linden Oaks crisis response team provides immediate and practical resources for those impacted by trauma and serious loss. By offering assessments, information, referrals, education and support during a time of need, the team delivers frontline mental health care with compassion, dignity and excellence. The Linden Oaks crisis response team includes approximately 20 members. Members represent various disciplines, including counseling, psychology, social work, education, nursing and other related areas.
During couples therapy in Illinois, you may work on a variety of relationship challenges. Couples therapy can address topics such as finances, children, health, addiction, intimacy, external stressors, and family relationships. You'll develop tools to address these types of challenges in healthy ways.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
The use of nicotine replacement therapy in Illinois supplies your body with a small, controlled dose of nicotine without exposing it to the other harmful chemicals in cigarettes. This dose reduces withdrawal and satisfies cravings, so you can wean yourself off nicotine use.
Dialectical behavior therapy in Illinois typically involves keeping a diary to track actions and emotions. Your therapist will use this diary to determine what to focus on during each session. In addition to individual sessions, you'll also attend group meetings where you are trained in coping skills.
Amenities
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Yoga Studio -
Private Rooms -
Recreation Room -
Gym
Staff & Accreditations
Staff
Gerald Gallagher
President and CEO
Deb Anderson
CIO
Shivani Bautista
Chief Legal Officer and Corporate Secretary
Lakshmi Halasyamani, MD
Chief Clinical Officer
Dianna Sparacino
Chief People Officer
John Tressa
Chief Nursing Executive
Doug Welday
CFO
Accreditations
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Illinois
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Contact Information
3805 E. Main Street
Suite J and M
Saint Charles, IL 60174
Get Help Now - 708-470-6914
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