Top Ranked Drug Rehab Centers In Richmond, VA

Great service, with some great doctors. The only issue is that the one dr who isn’t great and is a conflict of interest with me , won’t allow me to change doctor’s. Otherwise it would be 5 stars.

I wish I didn't have to change doctors. Van was amazing I was able to open up to him. He made me comfortable with myself. I wish you all were able to keep him. Otherwise I love Bicycle heath. InWe will see with this new doctor. I hope this is posted. We will see. Only four stars because of the change of doctors otherwise 10 stars with treatment process. It is easy and very effective. I love it. if your reading this and need help PLEASE REACH OUT! They can help you TODAY!!!!! I have recently added a Star to make 5 stars. My new provider, Dr. Singh, is a pleasure to work with.

A great place where the medical staff listen to you and your concerns.

The dosing nurses especially Ms Pam are exceptional women! They not only give you your meds but they will talk to you if you need to vent etc....they get to know you so well they know when you're not yourself. I appreciate the love and concern the staff gives and would not change clinics if a new one opened next door to it! By the way Ms Pam goes over and above her job description to show her love and concern for her patients

I’ve had a long journey at New Seasons and through thick and thin, good or bad, they’ve never given up on me. I can honestly say they feel more like family than a center and every morning I look forward to seeing the people who support me most in my recovery. I want to say thank you to nurse Pam for her encouraging words and putting a smile on my face every morning along with a laugh, and another thank you to Dr. P for his unwavering commitment to my care… New Seasons wouldn’t be the same without y’all! ✨

My husband and I ABSOLUTELY LOVE THIS FACILITY, they were caring while we got clean and sober!!! Hallelujah WE ARE!!!! Our individual counselors Ivana and Kathy are so helpful and supportive!!! Top notch if you ask us!!! I highly recommend this clinic to anyone needing it....... "Scars are reminders of your past story: they do NOT say where you're going" Anonymous

This would be a 5 star review if one of the pharmacy workers didn't consistently have a bad attitude with patients. An African American woman typically at window 4, with long braided hair seems to have a habit of being sour, mean and just unprofessional. After talking to FIVE other patients, it's generally agreed that she's the dosing nurse everyone dreads getting - "rude", "mean", "judgemental", "takes 5 minute breaks between calling people" these are some of the comments other patients made for when she bothers to call anyone at all. Usually only 2 of the 6 windows are staffed, and the workload definitely by and large gets pushed onto the other dosing nurse, when there is a huge influx of patients. Originally I thought she just didn't like me, but it seems she gets personal gratification out of not medicating patients in a timely manner, making them wait while she chats with people, etc., meanwhile the patients are in active withdrawal, have to go to work, have things to do, and can't sit around at a methadone clinic all morning. The program director is an absolute gem, and the counselors are super thoughtful and helpful. All in all everyone there seems to have a positive energy and outlook, and the staff is lovely-- except for this dosing nurse who sits around chit chatting and forwarding patients to the program director (who I assume already has a lot on her plate) or their respective counselors, when she bothers calling anyone at all. I had to bother the program director multiple times because of a mishap with the app, and when she came by and personally told the dosing nurse that she was fine to dose me, she snapped back with "so we're just going to ignore that she lied about paying?" - the program director dismissed her comment and I responded with "I didn't lie, the program director has already confirmed this", to which she thought the professional thing to do as an employee was to argue it further with "Yes you did", to which I, again, told her I did not. She then put me on hold so she could "call me later". No reason given. (I assume this is her "punishment"- making someone with active cardiac issues wait for a dose, thereby increasing my risk of cardiac arrest when the admin already okayed me), I waited an hour as she kept calling other patients and eventually I went up to the program director for the third time- bless her heart, and just told her that I felt that the woman at the 4th window didn't like me and was purposely refusing to dose me. She took me off of hold and even though window 4 was empty, she just kept calling everyone EXCEPT me. I ended up dosing with someone else. After dosing I watched her consistently call patients maybe once every 7 ish minutes, and a lot of them she would turn away to go bother the program director. It shouldn't be up to the program director to resolve issues as absurd as a dosing nurse .... refusing to do her job "because she doesn't like someone". Genuinely no idea what someone with such a terrible attitude is doing working at a clinic that serves a demographic that she's clearly judgemental towards and resentful of. She's just making everyone's lives harder; the patients with her attitude, the staff because she doesn't seem to pull her weight, the company because she's being paid to basically not really do her job, and her hassling of patients and withholding medication can literally lead to someone one day suing the clinic, should god forbid something happen due to a pre-existing medical condition (like me having a heart attack when it's noted that my dose only lasts about 12 hours, not 24, due to a medical condition called malabsorption and my preexisting serious heart condition when withdrawal is known to exacerbate tachycardia.) Sitting around with a 150+ heart rate, visibly shaking because the dosing nurse thinks it's her place to "teach you a lesson" by withholding medication and refusing to do her job for personal reasons is completely unacceptable. The entire time I was waiting she was sparsely calling other patients and laughing around with her colleagues.

Even polysubstance relapse the councelors and doctors worked with me and didn’t interfere with my dosages

My name is Christie Cassidy and the new center is so much better , I love my counselor azha she is amazing she is non judgemental, treats me as a equal always makes time for me even when I just need to vent and rant about personal issues. I am lucky to have her. When I am frustrated with how things are going at the clinic and feel like I am going to loose My cool she notices and is able to calm me down she is truly their for the right reasons and makes a difference in her patience lives.

Arrived on time for both trips. Very professional, friendly, & honest. I would recommend. Next time I'm in town, I will use again. Forget Uber!

Super helpful

Still in services Sherri, Jess and Diana are my favorites they really take the time and go the extra amount to help you with your recovery . I’ve been to many different Recovery houses and this by far has the most heartfelt sincere team that I’ve ever been with . Anybody that has anything bad to say about them is probably somebody that’s not ready to be in Recovery .

Recovery is for those who want it and are willing to do the work to remain in recovery. This place is helping save my life and would recommend to anyone who needs help.

True Recovery changed my life entirely. I could never repay them for lending me the strength and guidance I couldnt find in myself at the time. In just a few short months it was like I transformed into someone I was proud to be. I had more than sobriety, I had recovery. Internaĺly I was as rich as I could be, all while holding a job and paying my own bills for the first time too. I was able to do things for/with my daughter that I'd never done. It was an amazing experience and I recommend True Recovery to anyone. I am living proof that it works.

Participating in this program has been nothing short of life-changing. From the moment I arrived, I was met with compassion, structure, and a sense of genuine care that I had never experienced in any previous treatment setting. The staff, each one uniquely dedicated, created an environment where healing felt not only possible but inevitable. This program didn’t just help me get clean; it helped me understand who I am and who I can become. The group sessions, individual therapy, and daily routines gave me tools I can carry for life. The sense of community among the participants reminded me that I’m not alone and that recovery is real when you have the right support. I’m walking away from this program with clarity, purpose, and most importantly, hope. I’m thankful for every hard conversation, every encouraging word, and every opportunity they gave me to show up for myself. I would recommend this program to anyone who’s ready to do the work and reclaim their life. Thank you for everything!!

This is an spectacular program,the staff really care and teaches well on recovery and self improvement.

This team is amazing. I can't thank them enough for all they have done for me throughout my recovery journey. My PRS is one of the best people I know and has provided me with incredible support when I needed it the most.

THE TRUTH

Awesome work and campus!

Would have gave them a five Star but the last day my counselor showed her true colors by not being a counselor. I really think she needs to find a job that suits her. because I found myself homeless what time she was on vacation and she couldn't figure out how someone was homeless in a week. Good peer counselors it was the first one I completed out of four that I attended. I believe most of the staff Cares about your recovery.

Attending this program saved my life, it created a safe atmosphere to heal with clinical and holistic settings. Combing the healing power of Christ with modern psychology helping to not only understand the source of your addiction but how to heal in depth from it. If you feel like you’ve tried everything or if this is the first place you’re looking at for healing I highly recommending committing to the healing journey they offer. It’s Life changing

To be honest I could probably try and take a shot at this place and even maybe have reasons to but my life and my choices lead me to have to go to this place and in doing so I came out the other side clean and still am clean so for that I owe them forever can't blame a place for the actions they take when your own actions got you in that situation it gives you a chance what you do with that chance is on you not them it's about love and forgiveness and trying to do right sometimes people and places fall short thank you new life for everything love nate

I went thought he program in 2008 and I am still sober, almost 13 years. Thanks to God and the men of the ranch!!!!!

Spectacular place . 10/10 would recommend Shout-out to mr. A and ms.M at front desk

It was nice to be there some of the staff were awesome Mr.A Ms M Ms.T Ms.A All The nurses and Most of all the BHT crew u guys Rock thanks for the experience.

Thank you for making my stay here pleasant. I owe part of my success to you all. ~ Jersey

Having an intervention for my brother was not going to be an easy thing to do. We knew we couldn’t do it alone. Someone put us in touch with Sam. Sam not only helped us through the process but encouraged our parents to speak. Sam said it like it was! An hour after the intervention my brother was on his way to rehab! If Sam wasn’t there to help us all I know we wouldn’t have been successful on our own! Thank you Sam for saving my brothers life!

This past week, we had scheduled an intervention for one of our family members. While I was not the one who coordinated it, Sam still showed what a true professional is and guided everyone in the right direction. Not only did he educate us on how to interact, but he advised us to use certain words/phrases which was a tremendous amount of help. He stays with you through the entire process and is always there if you need. Even though the family member was tough on Sam, he kept his professionalism and was able to guide him to treatment. When we arrived to the facility, the family member actually thanked and gave Sam a hug for what he had done. 10/5 I highly highly encourage you to hire Sam for the help of your loved one.

Sam saved my uncles life, who was given a year to live and refused to get help until we had an intervention. Sam’s 93% success rate is no joke. If you have a family member struggling with addiction don’t look anywhere else, bring Sam in to help. We got in touch with Sam and he was willing to come hold an intervention the next day. As a family, we decided to wait a week so that we could coordinate everything and find a bed. Sam, let us know the process, met with our family the night before the intervention and had my uncle into rehab the same day. Sam took the time to understand the situation, provide empathy to our family but most importantly told us and my uncle the truth even if it was hard for us to hear. He will also support the family and addict until the treatment program is completed in full. With Sam’s help, my uncle has taken the first step to get healthy and there is now hope for his future.