Top Ranked Drug Rehab Centers In Newport News, VA

Mrs. A. Allen at the Newport news facility has gone beyond and more to assist me. She is very professional and patient and deserves recognition and should be commended on her exceptional work

Handling my business smoothly and fast

Updated from a previous poor review. I still believe majority of the people working here are less than sympathetic to the sufferings of others but Mr. Holmes really cares about people. (5 Stars for HIM!)

Crossroads SAVED MY LIFE ! Every other month I would go through withdrawals or O D the next. Now 14 months later I'm Clean and planning on staying that way. Thank you Crossroads for giving me my LIFE back.

Love it, the Doctor is Great

Great drs office. Listen to you and help you. Don't throw you away! Great drs..

The service here is truly amazing, always ensuring customers are comfortable and doing everything well, don't miss it.

A very comfortable place, the service is also top-notch. This is really very helpful.

I've always had a really good experience here with everyone I interact with, and it was my nurse, Keisha, on a recent visit that inspired me to finally leave a review. She went over my chart with a level of professionalism and earnest rapport that's impossible to fake. Such a bright spot during a very stressful month!

The only reason and I mean the only reason I am giving this five stars is because of my counselor Miss Ell when I I'm telling you this woman has helped me so tremendously she saved my life and my family she helped me stay clean when the actual clinic was not doing what they were supposed to be doing for instance this woman found my papers that were sitting behind the reception desk under stack of paper for almost a week a little back side story I had surgery August 25th when in August 26th and tested for a benzo well they took my take-homes away that I had just gotten so it took me all over a few days to get the hospital to fax over my paperwork well she had found it took it to the doctor the doctor said the medication wasn't on there that I was lying. Well missile took it right back to her and showed her it's right here so again she's the one and only reason I have my take homes she's been working on getting me my take homes once again while moving up in my take-homes and there's one doctor there that's never there so it's next to impossible to get take homes but she made it happen and is still trying to make it happen. All I want to say is you have amazing people that work there that keep getting ran away all the time by the employees there that are just there for a paycheck I'm just thankful that she got me on the path that I need to be on mentally and physically before anything happens to her honestly because from here on out I will continue to do good and I will always think of her

I m grateful for my counselor Ms. Michelle and the nurses are great. Especially Ms. Ericka and the head Nurse Ms. Aricka.The staff is great.

I just like to thank God and my lord and Savior Jesus Christ for blessing me with a wonderful counselor like miss elle.my name is Alton Turner I'm know by 2117.and I just wanted to share what a long journey this has been for me in my recovery.my counselor Ms Elle has inspire me to stay clean and sober so well, that I know have 30 days take home.due to her knowledge and perfection in dealing with recovery.she has taught me very inspiring ways to stay clean and sober and how to apply them to my life.i been clean and sober so long due to her encouraging me I have lost count.i can truly say now because of her help that I will not look back and will keep going forward.and I have also encouraged others by using the methods she taught me to stay clean and sober as well.i just want the world to know that this woman has truly made a positive change in my life and many others who have shared their testimony with me about her.once again I pray that God will continue her on this path because she has changed so many lives with her love and compassion she show towards anyone that crosses her path.thank you for letting me share this wonderful experience about my counselor.

I had a few problems at this BHG and had Andrea ( program director ) listened to my problems and talked to her staff as a professional would and now this facility runs like a well oiled machine.. thank you Andrea for your kindness and professionalism .. you are the best 🙏

I don't care what y'all say but does care just do what your supposed to do and if your late call ahead they have obligations they have to also hold y'all accountable. I was literally right at the clinic as they were locking the door and I sat on the phone for 6 minutes trying to make sure I can get dosed. They couldn't get a hold of them at first and they asked if I wanted them to keep trying. Instead of giving up I said yes... And they second time they got a hold of the director and she said they would still dose me... Thank you guys. I understand people have lives but thank you for considering mine today. I truly want to stay clean and this just saved me. Be responsible guys! They care but you have to do your part.

Kara Zuege had these remarks about Ms. Elle. Ms. Elle has given me something I’ve been without for a very long time: true support and someone in my corner. With her assistance, I have been able to set both mental and physical goals and work toward achieving them. I appreciate her so much for reminding me what it feels like to accomplish something and to experience the reward of putting forth effort and working hard. She has guided me not only in my journey of overcoming substance abuse but also in many other areas of my life. I feel more than blessed to have been assigned to Ms. Elle, who has always gone above and beyond expectations and has been there every step of the way to keep me grounded and focused on the prize. I look forward to continuing this journey with one of BHG’s best counselors.

Great staff!!!! And Great place!!!!

Awesome community resource that genuinely cares about the population they serve! Bacon Street Youth and Family Services strives to improve the lives of young people and their families. Thank you for all you do! The executive director, Kimberly Dellinger, is a phenomenal person that is knowledgeable and compassionate. We are blessed to have them in our community!

appreciate all the great things they are doing for the community!

They saved my life! And for that, thank you. God bless.

Used to go here and had nothing but a great experience. I was pregnant and they got Me in quickly, offered Me a mothers group that gave me free baby items while I was in fhe program, staff was nice ..just don't miss groups or they will immediately taper you every day and kick you out for atleast a month which led me back into addiction..thankfully I am sober now without needing maintenance so blessing in disguise..they helped wake me up..only give 4 stars cuz it could of went way worse..not everyone is so lucky as I was

Great place

Such kindness and skill.

Delightful people and organization that truly cares!

Great place, great people.

They care about the kids there dealing with I was in crisis home Lynn Haven boys home and west Haven boys home growing up they seriously care about every kid they deal with

They care so much for the kids!

What a great organization. Thanks for all you do for the kid.

⭐️⭐️⭐️⭐️⭐️ Morgan Scott is the most compassionate, patient, and honest psychiatrist I’ve ever worked with. She truly listens and cares. Highly recommend!

It's been almost 6 months of being a patient at this office, and after a rather rough week where I had to cancel appointments and not show up, the office called me personally, to make sure *I* was okay. They were concerned with my well-being and overall mentality. Not many, if any, places will call and just check on you like that. To most offices, you're another zero in the pay check. I strongly encourage people, even if you get wait-listed to seek services here. They offer telehealth, and in person. There is no judgement, or disrespect. They work with you for payment options and when you can/cannot pay. As stated previously 👇 below, I will continue to be a patient for as long as they're in business!! Please note its been 2½ months since I completed this review and I still feel 100000% the way I did when I wrote it! I'm quite the brand new patient with this office and while I can't give a lengthy history on the incredible staff--I can give what I've experienced in just 2½ short months. For starters, Morgan Scott--one of the most receptive medical professionals I've ever worked with. I'm 35 and have been in and out of psychotherapy offices since I was 14. Between insurance changes, offices closing, etc, I've seen and endured(yes, endured)some horrific treatment from past places. I reached a personal breaking point recently and while I am still on the wait list for therapy, I still reached out to the office in hopes there was something, anything to be done in hopes of help in a crisis that didn't require hospitalization. Not only did she reach out to me on her day off, she found me additional help and did what she could to listen and hear me out. I left the VM and within the hour I was on the phone with her being heard, ”seen", and given options and chances to get additional help. An emergency therapist that wasn't with their office was provided to me as well. In a nutshell, I've never felt the rallying of an entire office in the just this short of time as a patient. And I saw the same therapist from 14-20. This office CARES. The staff are knowledgeable, helpful and pool their resources when they have a patient in need. I have NEVER, in the 20 years of my life of psychotherapy felt more seen and cared about by an entire office the way I did yesterday. I felt like more than a copay and another zero added to that long line on their paycheck. I felt like a REAL PERSON, who's existence and feelings mattered and were of importance. I truly hope and plan to be a patient here for as long as these amazing humans are in business. The core of these individuals is nothing short of angelic in how they handle matters of crisis or even your every day appointments. And as one knows while in this world of psychotherapy, your support system and help from medical professionals is just as important as the support system outside of the office walls. Thank you all for the incredible rallying and assistance I was given, the grace, and most importantly the support. I am in awe of this entire office and how they treat patients. Even brand new baby ones like me. Thank you again to everyone who was part of it and for showing up to work everyday to truly help those like myself that face these immense struggles. Having a team like y'all in my corner gives me a sense of trust that I will continue to be given the best care they can provide me and others as a patient. 1000000/10 stars. Highly HIGHLY RECOMMEND

I have been coming to this practice for 6 years, seeing both Dr. Bohan (retired now) and Regina Carroll (currently). Everyone in the practice, from the front office staff, to the clinicians and the management staff are friendly, compassionate, knowledgeable and profession and it feels very much like a calm home environment. They clearly care about their clients. Regina is and has been an incredible support to me, helping me through some very difficult times. Her sole focus is to listen and help you in whatever way she can including EMDR trauma therapy. She is experienced, compassionate and genuinely cares, just lovely and wonderful!! I would not be where I am today without her. I also want to mention Alyson (practice manager), her hard work, dedication, ethics and heart for this practice are evident. I have always been more than pleased with the care and support that I have received. We are fortunate to have such a great practice in our area, I am so grateful for them. I have recommended them to family and friends and will continue to do so.