Top Ranked Drug Rehab Centers In Newport News, VA

it's a mostly good place. not all the staff are my favorite, but that's going to happen anywhere. the new director was handed a pile of mess and is trying to make the best of it while making things better at the same time, and she's doing the best she can with what she was given from what I can tell. most of these patients just don't have.... patience. I've seen them corner staff members and scream at them for being held outside while a patient is having a medical emergency in the lobby. they only care about themselves, and there are no employees or security on drugs or smoking pot outside. I'm hopeful they can get to a place where they can have a really good crew that stays for a long time and works cohesively together. I'm glad this clinic is here for those of us that need it. the only staff member I truly have an issue with is a counselor (?) Sarah. I'm not sure what her problem is but she looks at us and treats us like we're just a bunch of junkies and nothing more. she is rude to clinic patients, she's not understanding to any situation, she lies to patients just so she doesn't have to do something, or even try, and the worst one: she also breaks HIPAA - her office is right off the lobby & if you're standing there, you can hear both sides of her entire Zoom call therapy appointments because she keeps her door wide open during these calls. I heard everything one young woman said in her appointment, very personal things. she should be ashamed of herself. the behavior I have seen from her is honestly unacceptable, and I don't believe this is the job for her. if you think addicts are beneath you, you shouldn't be working here Sarah.

I would highly recommend this facility to anyone who is struggling with addiction. For the first time in my life I have found a place with a staff that not only cares deeply for their patients, but also do not make their patients feel judged. They really do seem to care beyond any other facility I have been to, and I have been to several. I still have a long way to go, but just knowing that they see their patients as human beings who are in a lot of pain emotionally and mentally, and not just “junkies” , is what gives me the strength and courage to keep trying. The staff is absolutely amazing. I will forever be grateful for this , facility, the staff, and the doctors associated with this treatment program.

This program at this facility helped me work my own recovery. I had good and okay counselors the one I'm moving facilities from I will miss greatly. She advocated for my constant part in the program I followed their program and in turn I have been rewarded with freedom from my active addiction. Even if I need to be in this program longer than other people think, I'll always be grateful to this place and the professionals that showed up every single day so I didn't have to be a street addict anymore with no way of accomplishing mental health and sucess. Thank you, I hope the next pinnacle in my journey sets a gold star like all of you!

Ms.whitney is the best staff like she really cares about the kids that be there and yes she she has her days but everyone does. Ms Whitney was my favorite staff and she does great at her job I was a little scared when I first got there but then ms.whitney came up to me and talked to me and told me everything was going to be okay. Every time I was sad or wanted to give up Ms Whitney was always there telling me to keep pushing I remember the day I left I cried real bad cuz that's my favorite staff she does amazing at her job❤️❤️

Ms. Lydia is such a therapeutic and calming person. She has such a sweet heart and really cares about the kids and the job.

Let your child be happy