Get Help Now
Question iconSponsored Helpline
Phone icon 800-641-8351

Riverside Mental Health & Recovery Center

2244 Executive Dr
Hampton, VA 23666
Claim Profile
Riverside Behavioral Health Center VA 23666

About Riverside Mental Health & Recovery Center

Riverside Mental Health & Recovery Center is a behavioral health and addiction treatment center in Hampton, Virginia offering a full continuum of care for adults and adolescents. They emphasize integrated and evidence based care that supports recovery from addiction alongside treatment for other behavioral health concerns.

Addiction Treatment Programs at Riverside Mental Health & Recovery Center

Clients in crisis can access 24 hour emergency and crisis support and inpatient behavioral health services that provide around-the-clock care in a safe and structured environment. The center offers a partial hospitalization program and an intensive outpatient program tailored to the severity of mental health and substance use needs.

Outpatient services include therapy, psychiatric evaluation, and medication management to address addiction and co-occurring disorders. Riverside also offers secure telehealth visits.

What to Know About Riverside Mental Health & Recovery Center

  • Location: Executive Drive, Hampton, Virginia
  • Levels of care: Crisis support, inpatient hospitalization, PHP, IOP, and outpatient therapy
  • Who they treat: Adults and adolescents with substance use disorders, co-occurring mental health conditions, and behavioral health concerns
  • Approach: Integrated behavioral health care with client, group, and family therapy plus medication management
  • Telehealth: Secure video visits available for therapy and psychiatry services

 

Similar Rehab Centers

Facility Overview

Bed icon 450
Number of Available Beds

Latest Reviews

louise pair
2 months ago on Google
5
Great receptive response Thorough examination & Treatment plans Knowledgeage
Response from the owner1 week ago
Riverside loves to hear positive experiences!
Venessa Nelson
2 months ago on Google
4
Riverside Counseling and Psychiatry has a welcoming, professional atmosphere. The office is clean, organized, and comfortable, and the staff are courteous and helpful. Ashley Hansen at the front desk was friendly, professional, and made the process smooth and pleasant. Overall, the office provides a positive and professional environment.
Response from the owner1 week ago
Riverside loves to hear positive experiences!
Nezuko Kamado
5 months ago on Google
5
As someone who was there for 3 days i thought it was amazing and the staff really do care and are really nice. I thought the food was pretty good for what it was and i did learn things to help me in the future. The other patients there are very very friendly and helpful. Being able to talk to others that are going through the same has very much helped my mental health. The only bad thing was that the first day and a half i got placed in a unit with people that needed more help and i was on the quieter side. Other than that it was great
Response from the owner1 week ago
Riverside loves to hear positive experiences!
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.9 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Riverside Mental Health & Recovery Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

24-hour clinical care in Virginia features a highly trained team of professionals to treat your physical, mental, and emotional needs. Doctors and nurses are available to prescribe and administer medications. Psychologists and counselors provide professional counseling. Other experts such as nutritionists and addiction specialists may also offer support. This 24/7, comprehensive care is designed to give you the support you need to begin a successful recovery.

A partial hospitalization program (PHP) offers a structured environment for intensive treatment of behavioral and substance use disorders. PHP treatment can consist of sessions ranging from 6-8 hours per day for an average of 90 days. You can often expect to engage in behavioral therapies, such as cognitive-behavioral therapy (CBT) and dialectical behavior therapy (DBT), and receive medication. PHP treatment is often covered either fully or partially by insurance providers.

Outpatient rehabs offer community-based addiction treatment, enabling clients to remain in their homes while in recovery. Their levels of care typically include partial hospitalization (PHP), intensive outpatient (IOP), standard outpatient, and sober living programming. Most outpatient facilities offer addiction counseling and recovery-focused life skills training. Integrative programs include evidence-based holistic therapies, such as meditation, music therapy, and massage. Facilities specializing in alcohol and/or opioid addiction may also provide medication assisted treatment (MAT).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Virginia provides substance abuse treatment for individuals struggling with addiction and co-occurring mental health disorders. These programs incorporate evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and trauma-informed care. With a variety of treatment options available, including outpatient, inpatient, and residential programs, you can find personalized care to support you in achieving sobriety and learning the skills to maintain long-term recovery.

Dual diagnosis treatment is a specialized form of rehab where you receive care for both a substance use disorder and a mental health disorder at the same time. You're provided access to medical staff and mental health experts throughout the program. Additionally, mental health services tend to include multiple forms of therapy, including individual therapy, group counseling, relapse prevention education, and cognitive behavioral therapy (CBT).

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive behavioral therapy in Virginia is a short term form of talk therapy. Participants usually have homework between sessions, which may include journaling, self talk, and setting SMART goals. The aim is to transform negative thought patterns into positive ones.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy helps you understand and manage the emotional and physical responses that often follow witnessing or experiencing traumatic events. Using therapeutic interventions, your therapist works with you to reframe that experience, which in turn reduces your anxiety and helps you regain control over your life.

Amenities

  • private iconPrivate Setting
  • private-room iconPrivate Rooms
  • recreation iconRecreation Room
  • weight iconGym

Staff & Accreditations

Staff

Michael J. Dacey

President & CEO, Riverside Health

G. Royden Goodson III

CEO, Warwick Mechanical Group

Jason Lineen

Chief Strategy Officer, UVA Health

Alexis N. Swann

President, Towne Bank Peninsula and Williamsburg

Dana W. Tomlin

Chief of Staff, The Colonial Williamsburg Foundation

William B. Downey

Executive Vice Chairman and Special Advisor, Riverside Health

Thomas M. Kayrouz, M.D.

Executive VP & Chief Clinical Operations Officer

Frankye Myers, MSN, RN, NE-BC

Senior VP & Chief Nurse Executive

W. William (Bill) Austin Jr., CPA

Executive VP & CFO

Charles O. Frazier, MD, FAAFP

Senior VP & Chief Medical Information & Innovation Officer

Jesse Goodrich

Senior VP of Human Resources

Sally Hartman

Senior VP, Strategic Initiatives

Edward Heckler

Senior VP & President Lifelong Health Division

Jason O. Houser

Senior VP & General Counsel

Michael S. Oshiki, M.D., MS, FAAFP, FACHE

Senior VP Acute Care Division & President of Riverside Regional Medical Center

Sally Ryan, MBA

Senior VP, Physician Services & COO of Riverside Medical Group

Terry Sievers, MS, RN, CPHQ, CPHRM

Senior VP, Quality

Ross Younger, M.D., CHCIO

Senior VP, CIO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Virginia

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Riverside Mental Health & Recovery Center.

Contact Information

Building icon

2244 Executive Dr
Hampton, VA 23666

Explore Other Centers Near Hampton

Reviews of Riverside Mental Health & Recovery Center

2.07/5 (154 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
31
4
6
3
9
2
9
1
103

Reviews

1.5

The staff is rude! They treat you like animals! They are unprofessional!

Reviewed on 2/5/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.07 (153 reviews)
Angelica Italiano
5 days ago
1

Not really sure how this place hasn’t been shut down. Dr Aydin is amazing. Everyone else is incompetent and refuses to refill medications I have been on for years. The lack of communication is beyond frustrating. I wait for weeks to get an appointment and then randomly get text messages about appointment reminders for appointments I was never informed about that are less than 24 hours away. I have left numerous voicemails and spoken to people who don’t understand the difference between a prescription versus trying to find information on random patients and they ask me for the codes? I don’t know any other patients there nor have I ever needed a code. If you have any sort of mental health issues, you’re better off just asking a stranger at Walmart for help. You’d probably get better assistance and the stranger would most likely care more about you than anyone in this office. Cortney Galloway, if you are reading this please refill my meds that I have been taking for 6 years and I have not had them in over two weeks now. I don’t know how else to reach you.

Response from the owner
Riverside takes all reviews seriously. We would like to connect with you offline to learn more about your concerns. Please contact us at RiversideStrong@rivhs.com to discuss any further comments or suggestions.
ragokitten
1 week ago
1

My child stayed here for a week on the adolescent side. Not only was the nurse who checked us in absolutely horrible with the subtle accusations and subtly claiming she was a better parent, once my child was released and unfortunately had to go to a mental health hospital again, she had claimed this place did not treat her like a human. Despicable! Go somewhere else for your mental health needs. These people do not have it and cannot help you. They just keep you alive in a locked room for 7 days.

Response from the owner
Riverside takes all reviews seriously. We would like to connect with you offline to learn more about your concerns. Please contact us at RiversideStrong@rivhs.com to discuss any further comments or suggestions.
Christal Harrison
3 weeks ago
1

'I'm extremely disappointed with my experience at this facility while advocating for a patient I've cared for over four years. I spoke with therapist Randy Evans about the patient's treatment and possible discharge. I felt my concerns were dismissed, and I was questioned about when I had last visited, which seemed unrelated. I asked whether the patient had showered since being admitted on 8/2/26 and if clean clothes were needed. I was told he had already showered between the time that he was admitted and his clothes had already been washed. After speaking with the psychiatrist, he invited me to visit the patient. Randy tried to ask what time I would be coming, but I intentionally did not tell her so that I could see if her previous statement were true. I showed up 15min later and observed that the patient had not showered since admission, his clothes were still dirty. Staff only began taking him to shower and put his clothes in the washer after I arrived. This did not match the information I received earlier. I would have been fine with bringing him clothes and knowing that he had now showered, but to be told a lie was beyond inexcusable. As a caregiver, I rely on "honest" communication to advocate effectively. I hope this facility reviews Randy Evans treatment plans and takes steps to improve communication with families and caregivers.

Response from the owner
Riverside takes all reviews seriously. We would like to connect with you offline to learn more about your concerns. Please contact us at RiversideStrong@rivhs.com to discuss any further comments or suggestions.
monroe
3 weeks ago
1

screw this place. screw this place HEAVY. i got a stomach bug so i spent days in complete isolation, not even able to call my mom, and then they straight up forgot to feed me because I WAS QUARANTINED!!!!!!! you also just dont get fresh fruit. the closest thing i got to fresh fruit in my like, nine day stay, was a bag of eleven (11) soggy grapes. i left that place even more depressed because what the hell

Response from the owner
Riverside takes all reviews seriously. We would like to connect with you offline to learn more about your concerns. Please contact us at RiversideStrong@rivhs.com to discuss any further comments or suggestions.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-641-8351
Left arrow iconBack

Write a review for Riverside Mental Health & Recovery Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Get Help Today Phone icon 800-847-1418
Question iconSponsored Helpline