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The Pavilion at Williamsburg Place

5483 Mooretown Road
Williamsburg, VA 23188
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The Pavilion at Williamsburg Place VA 23188

About The Pavilion at Williamsburg Place

Their acute care programs are designed to stabilize your condition quickly, providing intensive levels of care for anyone considered a danger to themselves or the people around them, and to people who can no longer function due to a psychiatric condition.

As part of their treatment program, they use a number of different methods in conjunction with individual and group therapy. Cognitive behavior therapy (CBT) is a type of therapy that focuses on restructuring your thought patterns and behavior patterns that contribute to substance use or mental health disorders. The idea is to shift your internal feelings so that you have more control over your external actions.

Dialectical behavioral therapy (DBT) is a type of CBT. It focuses specifically on giving you the skills needed to navigate intense negative emotions and work through relational conflicts. I believe it’s slightly more practical than CBT because the goal is to build new skills that help you manage challenging situations.

For older adults in particular, they offer recreational therapy like exercise and games to improve their cognitive function and help them feel happier overall. They also host fun karaoke sessions so all residents can spend time together in a light-hearted way.

Facility Overview

Bed icon 66
Number of Available Beds

Latest Reviews

D. Anderson
4 weeks ago on Google
4
Staff are very personable and genuinely care. Negative experiences are mostly concerning other people. Keep in mind the negative review bias - if this was a restaurant it'd be getting a good 4.25 stars.
Terrell Cole
1 month ago on Google
4
The experience at PHP Outpatient in Hampton has been mostly positive. The primary therapist Ms. Monica are great and cares a lot. The group has helped me feel more confident and validated in my thoughts and feelings.
Monica Gil-Nunja
1 month ago on Google
5
I’m currently in the PHP program in Hampton, and my therapist, Ms. Monica, is an incredibly compassionate and dedicated provider. She truly pours her heart into helping her patients, and I credit much of the progress I’ve made to her support and guidance. Ms. Tess and Ms. Tyrinda are amazing as well, they’re kind, caring, and have made such a positive impact on my experience. I’m very grateful for all of them.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

The Pavilion at Williamsburg Place works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

Outpatient rehabs offer community-based addiction treatment, enabling clients to remain in their homes while in recovery. Their levels of care typically include partial hospitalization (PHP), intensive outpatient (IOP), standard outpatient, and sober living programming. Most outpatient facilities offer addiction counseling and recovery-focused life skills training. Integrative programs include evidence-based holistic therapies, such as meditation, music therapy, and massage. Facilities specializing in alcohol and/or opioid addiction may also provide medication assisted treatment (MAT).

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Clients participating in a rehab aftercare program receive comprehensive and customized support as they leave high-intensity treatment, reintegrate into their community, and focus on maintaining their sobriety. These programs offer a wide variety of services to align with the client's unique and evolving needs, often including medical, mental health, and social service program referrals. Clients typically develop their drug rehab aftercare plan in conjunction with their case manager and care team.

Known as the first step of the addiction recovery process, medical detox is the removal of addictive drugs and alcohol from your body and helping manage physical withdrawal. Medically assisted detox takes place in an inpatient setting where you will be closely monitored by a team of medical professionals to ensure your maximum health and safety. Medications like Suboxone or Vivitrol may be administered if needed to alleviate any potential withdrawal symptoms. This process is typically at least partially covered by most insurance plans.

24-hour clinical care in Virginia features a highly trained team of professionals to treat your physical, mental, and emotional needs. Doctors and nurses are available to prescribe and administer medications. Psychologists and counselors provide professional counseling. Other experts such as nutritionists and addiction specialists may also offer support. This 24/7, comprehensive care is designed to give you the support you need to begin a successful recovery.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Virginia provides substance abuse treatment for individuals struggling with addiction and co-occurring mental health disorders. These programs incorporate evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and trauma-informed care. With a variety of treatment options available, including outpatient, inpatient, and residential programs, you can find personalized care to support you in achieving sobriety and learning the skills to maintain long-term recovery.

Dual diagnosis treatment is a specialized form of rehab where you receive care for both a substance use disorder and a mental health disorder at the same time. You're provided access to medical staff and mental health experts throughout the program. Additionally, mental health services tend to include multiple forms of therapy, including individual therapy, group counseling, relapse prevention education, and cognitive behavioral therapy (CBT).

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Family therapists work with all members of the family to understand the roles they play in the addiction dynamic. Addressing these patterns is crucial to developing healthier ways to interact and support each other, as well as contributing to a more effective recovery for their loved ones.

When men and women in Virginia participate in group therapy sessions, they learn to freely express their emotions in a non judgmental setting. This helps you process your feelings and begin to understand the link between your thoughts, feelings, and behaviors that are associated with addictive behavior.

Men and women in Virginia use individual therapy to focus on addiction related challenges as a necessary part of their drug and alcohol addiction treatment. Your therapist guides you in developing coping strategies, setting realistic goals, and building a strong foundation for an improved quality of life.

Amenities

  • private iconPrivate Setting
  • private-room iconPrivate Rooms
  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Angela Pasley-Rich, MSW

Chief Executive Officer

Andrew Doss

Chief Financial Officer

Dr. Benjamin Pierce

Medical Director

Garry Spain, LCSW

Director of Business Development

Stephani Rockwell

Director of Admissions

Kelly Lane

Director of Human Resources

Mary Martin

Director of Nursing

Charrise Wade

Executive Assistant

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact The Pavilion at Williamsburg Place.

Contact Information

Building icon

5483 Mooretown Road
Williamsburg VA, 23188

Explore Other Centers Near Williamsburg

Reviews of The Pavilion at Williamsburg Place

2.32/5 (306 reviews)
1.3
Staff
1
Amenities
1.3
Meals
1
Value
1.3
Cleanliness
5
72
4
28
3
13
2
8
1
198

Reviews

1
Peaceful Petition

I asked for a meeting with patient advocacy and the CEO, Angela while there during my 20 day stay and never got it. I personally would not recommend anyone go here. Dr Marshall was great. This is a short term facility (they can not hold patients for more than 30 days) and al ... Read More

Tenisha S.
Reviewed on 7/3/2026
Staff
2
Amenities
1
Meals
2
Value
1
Cleanliness
2
1
Terrible!

I would give a zero if I could! My wife was in there for 7 days. I tried diligently to talk with a doctor concerning my wife, I was trying to see how she was doing. Never heard back. I was out of work for 3 days during this time my wife was in there and I was told to file fo ... Read More

Charles N.
Reviewed on 11/14/2024
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
1
Abused by S. Dhillon

The thieves at this "rehab" violated my hippa rights & abused other patients due to their "financial status" & intelligence - Doctor & hospital denies individuals drinking on the job & broken down facility such as funny tasting ice/water, abusive 15 minute ch ... Read More

Joseph William N.
Reviewed on 12/22/2023
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.37 (295 reviews)
Kim M
2 days ago
1

IF YOU TRULY CARE ABOUT YOUR LOVED ONE DO NOT SEND THEM TO THIS FACILITY....YOU WILL BE SENDING THEM TO HELL ON EARTH.... ​Facility Conditions & Hygiene: ​Unsanitary environment, bathrooms contained visible waste, basic cleaning like mopping, wiping counters, bed changes were never performed. Lack of Basic Supplies: Severe shortages of essentials, including paper towels, tissues, napkins, even pillows, scrubs, toothbrushes, lotion, soap, etc.... Poor Climate & Care: The facility lacked functional air conditioning, dairy products were served at room temperature, and basic hygiene was not enforced, leading to strong odors. ​Medication Concerns: Patients are heavily medicated walking around like zombies. You will get injected and put out if you show any emotion outside of what they deem to be acceptable. Lack of Advocacy & Privacy: No patient advocate was available on-site, and staff routinely discussed patient details openly, violating basic privacy standards (HIPAA). ​No Structured Recovery: There were no counselors on site, no dedicated self-help, healing, or recovery classes, workbooks, Hazelden literature, or regular group sharing sessions. The only activities provided were games, coloring, or puzzles. ​Inconsistent Routines: Daily schedules depended entirely on staff preference. ​Inappropriate Content: Televisions regularly played sexually explicit music videos and shows without oversight, potentially triggering patients. ​Overall, this facility failed to provide a clean, therapeutic, or supportive environment for mental health and recovery. People leave in worse condition then when they came. OUR MENTAL HEALTH SYSTEM IS BROKEN.

cathy gaddo
3 days ago
1

Have tried for 3 days to talk to nurse or doctor regarding my daughter who is a patient there. No call or anything

Faith Leslie
3 days ago
1

I was here for 30 hrs due to being belligerently drunk and making some outrageous statements. Never seen my nurse, never discussed any type of plan of care. They do not follow any type of schedule. 3 hrs of phone time over 12hrs but one phone for 20+ people, with no set time limits, causing other people to miss out on phone time. Forced into a day room (literally locked out of your room after 9am) from 9am-5pm, with children’s coloring sheets, and a tv with whatever the staff chooses to put on, with the volume on 4. No real therapy. This place is HORRIBLE. DO NOT SEND YOUR FAMILY HERE IF YOU GENUINELY WANT THEM TO GET HELP. While you sleep they come in your shared room literally and I do Mean literally every 15 minutes to do safety checks, and while I do understand the reasoning for this, imagine how traumatizing it can be. When you’re not use to anyone watching you sleep and the doors are LOUD, it’s impossible to sleep here. They never had scrubs that fit, I’m a XS/S and literally had to seal XL scrubs that were falling off me, because they refused to do my laundry because they were “short staffed”. When it was time for me to go they made me strip my “bed” (a mat similar to those used in daycare for children’s nap time) , and when I lifted the mat there was very clearly dried blood, and vomit underneath. It was disgusting. I understand this is a place for people to get help, but all they are doing is medicating people and treating them like they’re in an asylum. I was not medicated at all in my 24 hrs, the doctor said all I needed was an iron pill, because my blood count was low and I didn’t even receive that lol. I was very fortunate to be released when I was, because this place will drive you insane. If you don’t participate in the “classes” (sitting in the day room listening to a 20 min speech about mental health), show ANY emotions (crying,screaming, getting upset) , don’t eat, ask any questions athat won’t get answered, they WILL make you stay longer (I seen this happen to multiple people). I came in upset clearly, and the TECH literally told me “if you let them see you crying they’re gonna think you’re depressed, medicate you and make you stay, so try and keep your composure so you can get out of here tomorrow.” They know what they’re doing is WRONG! I didn’t eat while being here, now I know this isn’t a give start hotel, but you will literally eat slop, with a fruit cup all day, with some type of home made vitamin water, and water. This place is gross and inhumane. Not to mention they stole 2 of my rings while I was here.

Tionna M
4 days ago
5

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